Lehua Ski Vacations

Poor communication from the staff after hour and at front desk. Room is only cleaned once. Extra coffee provided with extra fees. Pool not on site you have to drive to athletic club across the resort to get to the pool. Otherwise, nice view, location with nice amenities. Would have definitely been much better with much better polite, honest, nice communication and room services.

To start the hotel still has 2 charges pending on my credit card, I understand a hold to make sure we didn’t mess the room up. We did not, but it’s still pending and there is a second charge for $332 that we have no idea what’s it’s from. I only ordered 1 drink to the room and that was it. Additionally there were ants in our room. I understand it’s Hawai’i but if you’re going to charge so much and have rooms cleaned everyday I’d figure they could get rid of ants. Also on our vacation the hurricane hit and we were stuck in the room for a day. The alarm kept going off and they came to check our smoke alarm twice when no one was smoking in the whole floor.

Beautiful property!

Choose other resorts. The amenities for this resort are not worth the money. There is only one restaurant and its not open all the time. The beach is 1/2 mile walk. The beach is not just for this property but for many others. Staff is very friendly, but not much they can do about the issues.

Hot tub / gym