Nicoya Peninsula Mountain Vacations

This resort was beautiful. A good bit off the beaten path but what a jewel when you get there! The rooms were quite spacious and lovely. There was a welcome gift when we arrived of fresh fruits. No matter where you are on the property, you can hear the waves crashing and it is glorious! The resort felt very exclusive and was populated but not crowded at all. Each time I went to the pool or any of the many options for laying out I felt like I had my preference. They had so many options of shaded or sunny spots to relax and enjoy the tropical surroundings. There were several iguanas on the property that loved sunning themselves by the pools as well. We enjoyed the breakfast each morning that was included in our stay but our favorite was lunch. The guacamole was fabulous and paired with the chicken quesadillas it was perfect! This resort was excellent for relaxing. We also took advantage of the spa. The couple's massage with the sound of the ocean was fantastic! Easily one of our favorites of all time and we love a good spa day!! As I stated in the beginning, Azul hotel and retreat is off the beaten path and you will need to rent a car. I'd suggest flying into Liberia Airport but it will still be a long drive to ANY of the resorts, but a lot longer if you fly into San Juan like we did. I loved the Azul Hotel and Retreat and I'm very glad we found such a great place to stay with wonderful employees that took great care of us!

Fernanda and Andy and Gravier the front office /lobby attendants and Glen and Milton were amazing! at the Sentido Norte reastaturan the waiters Omer, Andres, Christian, Ana Isabel, bartenders, etc teh chefs etc were truly exceptional, from the room cleaning staff to the highest positions were all very humble and professional. The owners of this resort are extremely lucky to have these staff are an amazing asset to the resort.

The drinks and staff were the only thing I enjoyed. I also like the pools and how beach was right next to the resort. I didn't like the food. I also didn't like my room due to the light being out. It felt like a family resort everything was done early. It felt like I had a bed time.

Overall, we had a good experience and really want to give this property 5/5 stars but can’t ignore some of the negative incidents causing us to only give it 4/5 stars! Staff is mostly friendly/helpful. Pros: The location is right on the beach. The beach and sand are lovely and the sunsets are even better! The breakfast was fresh and delicious with open air seating by the beach. Cons:00 Front desk staff during our check-in needs to be retrained in customer service due to how he handled our situation . He misled us to think that our rooms were in a better location only to find out that the entrance to our rooms faced the street and it was very noisy and loud from all of the honking/truck engines. We had to go back to the lobby to request different rooms and they weren’t next to one another (the hotel does not have connecting rooms in the main bldg). Sergio was very condescending and just didn’t seem empathetiabout changing rooms- even seemed Reluctant to do so but eventually did after pressing the issue. As far as cleanliness, one of our rooms had dirty sheets in the bed and the bathroom smelled terrible due to poor air circulation. Lastly, construction took place right next to our room and they left lights on, dirty floors, and open doors all night. On our last day, during the peaceful breakfast area, someone decided to perform cement grinding making a very loud noise for about 20-30 minutes! This could have waited until after the busy breakfast service ends.

Overall, we had a good experience and really want to give this property 5/5 stars but can’t ignore some of the negative incidents causing us to only give it 4/5 stars! Staff is mostly friendly/helpful. Pros: The location is right on the beach. The beach and sand are lovely and the sunsets are even better! The breakfast was fresh and delicious with open air seating by the beach. Cons:00 Front desk staff during our check-in needs to be retrained in customer service due to how he handled our situation . He misled us to think that our rooms were in a better location only to find out that the entrance to our rooms faced the street and it was very noisy and loud from all of the honking/truck engines. We had to go back to the lobby to request different rooms and they weren’t next to one another (the hotel does not have connecting rooms in the main bldg). Sergio was very condescending and just didn’t seem empathetiabout changing rooms- even seemed Reluctant to do so but eventually did after pressing the issue. As far as cleanliness, one of our rooms had dirty sheets in the bed and the bathroom smelled terrible due to poor air circulation. Lastly, construction took place right next to our room and they left lights on, dirty floors, and open doors all night. On our last day, during the peaceful breakfast area, someone decided to perform cement grinding making a very loud noise for about 20-30 minutes! This could have waited until after the busy breakfast service ends.

Fernanda and Andy and Gravier the front office /lobby attendants and Glen and Milton were amazing! at the Sentido Norte reastaturan the waiters Omer, Andres, Christian, Ana Isabel, bartenders, etc teh chefs etc were truly exceptional, from the room cleaning staff to the highest positions were all very humble and professional. The owners of this resort are extremely lucky to have these staff are an amazing asset to the resort.

The drinks and staff were the only thing I enjoyed. I also like the pools and how beach was right next to the resort. I didn't like the food. I also didn't like my room due to the light being out. It felt like a family resort everything was done early. It felt like I had a bed time.

Great vacation- would go again! Need to switch up food menus a bit but otherwise great time!

Fernanda and Andy and Gravier the front office /lobby attendants and Glen and Milton were amazing! at the Sentido Norte reastaturan the waiters Omer, Andres, Christian, Ana Isabel, bartenders, etc teh chefs etc were truly exceptional, from the room cleaning staff to the highest positions were all very humble and professional. The owners of this resort are extremely lucky to have these staff are an amazing asset to the resort.

The drinks and staff were the only thing I enjoyed. I also like the pools and how beach was right next to the resort. I didn't like the food. I also didn't like my room due to the light being out. It felt like a family resort everything was done early. It felt like I had a bed time.