Alamo Plaza Adventure Vacations

Room was great and also the staff was nice as well, except the lady at the market place at the hotel in the morning. She was a little rude and not listening to customers properly

Parking was outrageously expensive. About1/3 of the cost of the stay.

Parking was outrageously expensive. About1/3 of the cost of the stay.

Room was great and also the staff was nice as well, except the lady at the market place at the hotel in the morning. She was a little rude and not listening to customers properly

The hotel location was great, literally next door to the Alamo, easy walk to Riverwalk and other sites. The hotel rooms themselves are clean enough, but kinda tired. Valet parking is expensive ($50/night) and the app really wants you to pay a $7 tip for them to drive it a few feet from the lot. I’m happy to tip my valet, and this seemed excessive for a place that touts in and out privileges as a perk of the valet parking. The onsite tavern was hopping every night, and it was a fun atmosphere.

Staff when checking in and checking out were rude with no reason. A simply thank you or a look in the eye would’ve done it. Left me on hold 15 minutes when dialed the front office to ask for the valet parking. When called back guy was rude saying he’s in the middle of a check in I needed to wait. When checking out I politely gave the keys back to the receptionist, and she rudely said just leave them there I’ll get them. Left me hanging with the keys. If they’re not happy with what they do, Menger management should n must pay attention to that. They could loose a lot of customer from coming back to stay there again.

Parking was outrageously expensive. About1/3 of the cost of the stay.