Appalachian Plateau Adventure Vacations

Curtis at the front desk was very polite and helpful. He helped with directions around the city and check in was quick.

Elegant hotel, early 20th century, well maintained, comfortable, clean, great amenities, great location. I have only good things to say. It is a great hotel.

Customer experience should be prioritized over additional charges. If bottled water is not complimentary, it would be better not to place it in the room, as it can create confusion for guests. Similarly, breakfast should ideally be included in the stay, and if not, the pricing should be reasonable and provide good value. Small gestures like these go a long way in creating a positive guest experience.

It’s a nice hotel with friendly staff. I think you should give a discount or free parking for people staying at the hotel. The cost to parks adds up quick.

Corner suite with river view was awesome! There was a baseball game and you can see the stadium. Very happy with the stay would definitely come back! Very convenient location since we were going to show at Byham theater was able to walk everywhere for food and drinks. Lots of good options nearby.

Curtis at the front desk was very polite and helpful. He helped with directions around the city and check in was quick.

Elegant hotel, early 20th century, well maintained, comfortable, clean, great amenities, great location. I have only good things to say. It is a great hotel.

It’s a nice hotel with friendly staff. I think you should give a discount or free parking for people staying at the hotel. The cost to parks adds up quick.

Our room was very clean and we had a nice view of the river. The shower was extremely small though and the bed was not very comfortable. The walls are quite thin so you could hear your neighbors quite well unfortunately. The pool area was quite small for a hotel that size. The hotel itself was in a great location making it easy to walk to where we wanted to go. Hotel itself is a bit on the older outdated side. Not sure if we’d stay here again.

It’s a nice hotel with friendly staff. I think you should give a discount or free parking for people staying at the hotel. The cost to parks adds up quick.

Corner suite with river view was awesome! There was a baseball game and you can see the stadium. Very happy with the stay would definitely come back! Very convenient location since we were going to show at Byham theater was able to walk everywhere for food and drinks. Lots of good options nearby.