Hotels in West End, Birmingham

"The staff were friendly and very helpful. The location near the airport was excellent. We left before breakfast so cannot comment on that. Our biggest complaint was that the door into our room dragged so badly on the floor that it could not be opened the entire way. And when we mentioned it the next morning we were told it was a known problem! Why assign us that room then? The hotel did not appear to be full. This the poor rating."

"Breakfast was nice and the 6 pm happy hour could use a face kift in comparison to other times in the past I have been there. "

"It was a busy weekend and the staff were kind and helpful. Room was clean and recently updated. Beds pretty comfortable and a very spacious room! The only thing we really missed at breakfast was anything with protein. We were in town for an athletic event and hated to have to buy breakfast because there were no eggs or yogurt. Otherwise a fine experience all told."

"10/10 stay will come back and recommend to friends"

"The room had a terrible odor."

"Very clean and affordable! Highly recommend."

"This is the worst hotel possible. It is dirty, the mattress ate all stained, she floor is so dirty that it is sticky. The rooms are full of mold, the employees are so rude. Please dont book this hotel"

"Great AC. Plenty of hot water. "

"They ran out of clean towels. Staff didn’t know if the pool was open or not. Asked for a basketball for the basketball hoop and was told it’s not available for use, though it was sitting right behind the front desk"