Title: Palms Tulum Luxury Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6156164&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palms Tulum Luxury Hotel A tropical paradise awaits with an inviting outdoor pool surrounded by lush gardens, plus bicycle rentals that reveal hidden gems of the area ## Photo gallery for Palms Tulum Luxury Hotel ![Lobby sitting area - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/de3c47ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/628883dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/d2804b85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/bf5266ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palms Tulum Luxury Hotel (Tulum)](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/5a613577.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palms Tulum Luxury Hotel, near the ancient Tulum Mayan Ruins, offers a tranquil escape. Relax by the outdoor pool on comfortable sun loungers or find a quiet spot in the garden. Bicycle rentals make it easy to explore the surrounding attractions at your own pace. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Housekeeping - Kitchen ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Apartment ![1 bedroom, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/21260f76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchenette - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 307 reviews CA $85 CA $140 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Premium 3 bedroom apartment with 2 bathroom & PLUNGE POOL](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 8 reviews CA $189 CA $234 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 70 reviews CA $91 CA $114 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 664 reviews CA $339 CA $475 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 6 reviews CA $101 CA $127 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/249ad122_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 376 reviews CA $298 CA $365 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 225 reviews CA $347 CA $457 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Beach Front Upper | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 128 reviews CA $771 CA $979 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![In-room safe, individually furnished, blackout drapes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 522 reviews CA $739 CA $973 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) Ad ![Children's play area - outdoor](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/e2306cdb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,970 reviews CA $484 CA $590 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=41524569-3e01-44ed-a937-30dfa8b4ae44&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palms-Tulum-Condo.h6156164.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palms-Tulum-Condo.h6156164.Hotel-Information) ## About the area Located in Tulum City Center, a neighborhood in Tulum, Palms Tulum Luxury Hotel is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21353%2C-87.45446&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZYR3wD3We3LB4qTaOA9N4RCXO34=) Escorpion street and Andromeda street, Tulum, QROO, 77780 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 16 min walk \- 1.4 km - ![Tulum Mayan Ruins which includes tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 4 min drive \- 3.9 km - Dos Aguas Park 13 min walk \- 1.1 km - Hospital de Tulum 19 min walk \- 1.6 km - Cenote Calavera 2 min drive \- 2.2 km ### Getting around - Tulum Intl. Airport (TQO) 44 min drive ### Restaurants - Starbucks 6 min walk - Frida’s Tulum 5 min walk - La Regia Tulum 5 min walk - Botánica Garden Café 3 min walk - Tacos y tortas el tio 5 min walk ## About this property ### Palms Tulum Luxury Hotel Boutique hotel near Tulum Mayan Ruins Palms Tulum Luxury Hotel provides a garden and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and beach towels - Smoke-free premises, multilingual staff, and concierge services Room features All guestrooms are individually furnished, and offer comforts such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with rainfall showers and designer toiletries - 32-inch LED TVs with digital channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/25000000/24910000/24908200/24908186/98bc83d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solera Tulum with Pool La Veleta - Pool - Breakfast included - Parking included - Free WiFi 9.8 Exceptional 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=24908186&PinnedHotelID=24908186&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/bca1f6be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eterna Tulum La Veleta - Pool - Spa - Parking included - Free WiFi 8.4 Very good 47 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/4000000/3050000/3049400/3049312/e417a5fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Posada 06 Tulum Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 446 reviews CA $71 CA $98 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=3049312&PinnedHotelID=3049312&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/24000000/23010000/23001500/23001432/e14bad64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Tulum Zona Hotelera - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 47 reviews CA $159 CA $197 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=23001432&PinnedHotelID=23001432&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe room with one king bed](https://images.trvl-media.com/lodging/27000000/26970000/26960500/26960444/904ef21a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Coyote Tulum Zona Hotelera - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 203 reviews CA $78 CA $99 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=26960444&PinnedHotelID=26960444&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/d5ea84b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xscape Tulum Tulum City Center - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 547 reviews CA $66 CA $84 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite with King Bed Terrace and Garden](https://images.trvl-media.com/lodging/45000000/44130000/44125800/44125737/315e157c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Agape Hotel Tulum with Beach Club Access Tulum City Center - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 221 reviews CA $165 CA $225 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=44125737&PinnedHotelID=44125737&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/39000000/38910000/38906000/38905901/b10d7fef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Altamar Tulum - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=38905901&PinnedHotelID=38905901&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/96000000/95680000/95677000/95676961/ec90461d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NIKEN BEACHFRONT HOTEL Zona Hotelera - On private beach - Pool - Kids pool - Free WiFi 9.2 Wonderful 49 reviews CA $320 CA $392 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=95676961&PinnedHotelID=95676961&HadPinnedHotel=true®ionId=-1&adults=2) ![Casa Coco | View from room](https://images.trvl-media.com/lodging/2000000/1510000/1500600/1500531/e676c6d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papaya Playa Project, Tulum, a Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 8.0 Very good 374 reviews CA $639 CA $810 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1500531&PinnedHotelID=1500531&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6156164,24908186,71774021,3049312,23001432) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free self parking on site ### Things to do - Free bicycle rentals - Outdoor pool ### Family friendly - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Outdoors - Beach towels - Garden - Pool loungers ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Built in 2013 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### Food and drink - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Kitchenette - Microwave - Separate dining area - Stovetop ### More - Air conditioning - Individual decor - Individual furnishings - Laptop workspace - Laptop-compatible safe - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 4 percent for credit card payments Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 3 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 500 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 700 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 2520 per vehicle (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MXN 500 per night - Credit card charges are subject to a surcharge of 4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Palms Hotel Tulum Palms Luxury Palms Luxury Hotel Palms Luxury Hotel Tulum Palms Tulum Palms Tulum Hotel Palms Tulum Luxury Palms Tulum Luxury Hotel Tulum Luxury Tulum Luxury Hotel Palms Luxury Condo Hotel Palms Tulum Condo Palms Tulum Luxury Hotel Hotel Palms Tulum Luxury Hotel Tulum Palms Tulum Luxury Hotel Hotel Tulum ## Frequently asked questions ### Does Palms Tulum Luxury Hotel have a pool? ### Is Palms Tulum Luxury Hotel pet-friendly? ### How much is parking? ### What time is check-in at Palms Tulum Luxury Hotel? ### What time is check-out at Palms Tulum Luxury Hotel? ### Does Palms Tulum Luxury Hotel provide a shuttle to the airport? ### Where is Palms Tulum Luxury Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palms Tulum Luxury Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.4 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 215 8 - Good 68 6 - Okay 6 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Edgar Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena experiencia ##### Edgar Stayed 2 nights in Feb 2020 ### 8/10 Good #### Sandrine Feb 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El departamento esta cómodo y agradable. Estuvimos ahí 4 noches mi hija y yo y la pasamos muy bien. Javier estuvo siempre disponible y atento con nosotras. Es realmente una persona muy dedicada a su trabajo y le agradecemos mucho toda su ayuda sin embargo cuando nosotras llegamos el domingo 16 de febrero, llegamos ya tarde y el nos estaba esperando pero después se tuvo que ir para descansar y sugiero que pongan alguien en recepción en la noche también porque iba ser complicado si llegábamos mas tarde y no hubiera nadie... ##### Sandrine Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### JonathanRaya Jan 28, 2020 Liked: Staff & service, amenities, property conditions & facilities Es un excelente lugar para hospedarse. Super recomendable. A un precio justo. ##### JonathanRaya Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller Sep 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday! ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Personal muy amable y todo muy limpio. Tienen guardia de seguridad toda la noche ##### Verified traveller Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### pablo May 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE UBICACION Y AMPLISIMAS HABITACIONES Ubicacion perfecta, a una cuadra de la carretera 307 que va o viene de Cancun y el Boulevard Coba que te deja en 5 minutos en la zona de playa de Tulum. Enfrente una farmacia completa y una oficina para cambiar divisas, mucha seguridad tanto en el hotel como en la zona de Parking. Bicicletas de cortesia para moverte por el centro de Tulum Sin lugar a dudas el mejor Hotel de la zona centrica de Tulum ##### pablo Stayed 4 nights in May 2019 ### 10/10 Excellent #### Marija May 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palms is the best Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys ##### Marija Stayed 12 nights in May 2019 ### 8/10 Good #### Verified traveller May 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast. ##### Verified traveller Stayed 8 nights in May 2019 ### 10/10 Excellent #### pablo May 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción en Tulum Llegue a la medianoche y la gente de seguridad me recibio y me ayudo con las maletas. Tiene una excelente ubicacion geografica el hotel Las habitaciones perfectas camas grandes y colchon en excelente estado. cuenta con todos los servicios para hacerte un rico desayuno, almuerzo y cena Cocina a gas, tostadora, heladera gigante y de ultima tecnologia, todo tipo de utensillos de cocina. Chapeau Palms Tulum. ##### pablo Stayed 2 nights in May 2019 ### 10/10 Excellent #### Albina Apr 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tulum Best hotel in Tulum, Big spacious apartments, awesome poolarea, free bikes and Nice Staff 😍 ##### Albina Stayed 6 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Apr 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto confortável, funcionários simpáticos e prestativos, estacionamento aberto porém seguro. Tem câmbio e mercado grande bem próximos ao hotel. O café da manhã é servido em outro hotel que fica a duas quadras aproximadamente. Quarto silencioso. Único defeito que encontrei é que após um tempo a água do chuveiro esfria. Se você tomar banho rápido não terá problemas. Ótimo custo beneficio. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Tanya Mar 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Perfect little oasis in town. Super warm and welcoming staff - thank you! Within biking distance of the Tulum Ruins, the beach and the Gran Cenote. ##### Tanya Stayed 5 nights in Mar 2019 ### 8/10 Good #### Tee, Orlando fl Mar 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was nice and the place was clean. Would go back! ##### Tee Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Yosuke Mar 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean Condo Hotel in Tulum Very nice Condo Hotel, the room is clean, the staff is nice and very helpful. They rent you a bicycle without a cost and you can go to the beach, Mayan ruin etc in it. A++++! ##### Yosuke Stayed 1 night in Mar 2019 ### 8/10 Good #### Grecia Mar 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location close to the main avenue in the city center and very close to the bike routes that lead to the beach and the ruins. Free use of beach towels and bikes are also a great plus! Staff has excellent recommendations for restaurants and beach clubs to suit your preferences. Staff was welcoming and extremely friendly and helpful! I would definitely recommend a stay here. ##### Grecia Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved this place!!very friendly and welvoming staff who are all happy and want to help in every way possible...very large room..more like a condo where yu can cook.separte bedroom....very nice...loved the location, ..enjoyed the breakfast and the bikes that came with it..would definitely stay again ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Simon Feb 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful and clean Had a great stay at Palms Tulum, condo was extremely clean, staff was friendly and helpful, security was provided at night and bicycles available for use (free). Condo is centerally locates in town and about 2 miles (20 min bike ride) to beaches and Grand Cenote. Would recommend Palms Tulum, only con was WiFi was intermittent on the 3rd floor condo, but worked great poolside. ##### Simon Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were clean and beautiful. Service was spectacular. Only thing is the internet signal is very weak, and the pool is really small. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was super helpful. Location is convenient, our room was just as pictured (maybe even nicer!) and free bikes were a good perk! ##### Verified traveller Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very courteous and helpful at all times. The room was immaculate and quite spacious. The location is perfect for walks downtown, taking a rental car to the beach, or traveling to Mayan ruins, or swimming in a cenote. Or, if you prefer, the hotel has bicycles for your personal use for an easy ride to the beautiful white sandy public beaches. Would recommend this hotel and would stay there again. ##### Verified traveller Stayed 5 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Shibari Tulum - Restaurant & Cenote Club](https://www.expedia.ca/Tulum-Hotels-Hotel-Shibari-Tulum.h92418875.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Jungle Villa With Private Pool](https://www.expedia.ca/Tulum-Hotels-Casa-Bejuco.h39211496.Hotel-Information) > > [Maya Tulum by G Hotels](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) > > [Sivana Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Sivana-Tulum.h69306030.Hotel-Information) > > [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > > [Casa Libre](https://www.expedia.ca/Tulum-Hotels-Casa-Libre.h89674526.Hotel-Information) > > [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > > [The Highline Tulum](https://www.expedia.ca/Tulum-Hotels-The-Highline-Tulum.h32143442.Hotel-Information) > > [Alito Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > > [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > > [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > > [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information) > > [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Bungalos Luxury By Lockey](https://www.expedia.ca/Tulum-Hotels-Bungalos-Luxury-By-Lockey.h103642339.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Casa Bohemia Luum Zama Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Bohemia-Luum-Zama-Beach-Club-Access.h109514837.Hotel-Information) > > [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > > [Radhoo Tulum](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > > [Coco Unlimited](https://www.expedia.ca/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > > [Dune Boutique Hotel located at the party zone](https://www.expedia.ca/Tulum-Hotels-Dune-Boutique-Hotel-Tulum-Adults-Only.h12742396.Hotel-Information)