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"good staff"

"Great stay as always. Had my room upgraded on arrival. Very pleased. Food was good."

"Food was fresh and was continuously reloaded."

"The staff were friendly and welcoming, any issues were resolved quickly. The room was clean and more than adequate for my stay although it was a little tired around the edges, blind was fraying and the paint could do with a little refresh. I didn’t use any of the other facilities, however the bar area looked clean and spacious and clear signage around the hotel to help you navigate."

"Fresh breakfast and the food at dinner was excellent. Could not fault the room for cleanliness. "

"Restaurants for dinner lacked ambiance- table cloth, candle no finese. More like a canteen. Food was however very good."

"Good location, easy to find just off the M5 with a bus stop nearby for regular buses into the centre of Exeter - we went into the city for dinner. Friendly and knowledgeable staff on reception. The hotel is fairly new and is very clean with fresh and airy decoration. The room was spacious, but very hot. The AC didn't really seem to do a lot. The bed was very soft and although was comfortable, we did ache in the morning. In the morning, the shower wasn't particularly strong or hot, but it did the job. "

"A lovely hotel, brilliant location with helpful friendly staff. We’ll be back!"

"The room was very dated and needs a lot of fixing and bringing up to standard, lampshades disintegrating and broken fan. Mattress worn thin and very uncomfortable. The room was dirty upon arrival, floors hadn't been vacuumed or mopped. However, staff were all friendly and happy to help and there was a good selection of tea/coffee available. "