Verified review
2/10 Terrible
NJEB
Feb 16, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026
Gatotkaca Hotels
Property class: 2
Choose dates to view prices
Photo gallery for Gatotkaca Hotels
Located close to Pakuwon Mall, Gatotkaca Hotels provides a grocery/convenience store, an art gallery on site, and a shopping mall on site. For some rest and relaxation, visit the sauna. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Pet friendly
- Air conditioning
- Gym
- Parking available
- Business services
Room options
Check availability for these dates
View all photos for Basic Studio, Balcony, Bay View
Basic Studio, Balcony, Bay View
- Bay view
- 1 bedroom
- Sleeps 16
- 1 Queen Bed
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About the area
Located in Surabaya, Gatotkaca Hotels is connected to a shopping center. Travelers who have shopping on the agenda can visit Pakuwon Mall and Tunjungan Plaza. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowshoeing. Visit our Surabaya travel guide
Jl. Puncak Indah Lontar, 2, Surabaya, Jawa Timur, 60123
What's nearby
Pakuwon Mall1 min walk - 0.0 km- Pakuwon Trade Center12 min walk - 1.1 km
- Surabaya Plaza Shopping Mall12 min drive - 13.1 km
- Tunjungan Plaza13 min drive - 13.4 km
- Galaxy Mall17 min drive - 17.1 km
Getting around
- Tandes Station18 min drive
- Wonokromo Station27 min drive
- Surabaya (SUB-Juanda)44 min drive
Restaurants
- Wee Nam Kee Chicken Rice15 min walk
- KOI Thé14 min walk
- Sushi Tei Pakuwon Mall14 min walk
- Waroeng Ipang1 min walk
- Warung Ipang14 min walk
About this property
Gatotkaca Hotels
- Hotel near Pakuwon Mall
- Take advantage of a grocery/convenience store, an art gallery on site, and a shopping mall on site at Gatotkaca Hotels. For some rest and relaxation, visit the sauna. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
- Other perks include:
- An outdoor pool and a children's pool
- Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
- Express check-out, coworking spaces, and a nature reserve
- Bicycle tour information, a bicycle cleaning area, and ATM/banking services
- Room features
- All guestrooms at Gatotkaca Hotels boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
- More amenities include:
- Bidets and free toiletries
- Separate dining areas, kitchens, and mini fridges
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Frequently asked questions
Does Gatotkaca Hotels have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Gatotkaca Hotels?
As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Gatotkaca Hotels on Oct 26, 2026 start from CA $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Gatotkaca Hotels pet-friendly?
Yes, pets are allowed at this property. There's a deposit of IDR 1000000 per day and a fee of IDR 1000000 per pet, per day. A cleaning fee of IDR 1 also applies. Service animals are exempt from fees.
How much is parking?
Self parking is available for IDR 1 per day. Valet parking is available for IDR 1000000 per day. Limited spots are available.
What time is check-in at Gatotkaca Hotels?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Gatotkaca Hotels?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Gatotkaca Hotels provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per person applies.
Where is Gatotkaca Hotels located?
Situated near the airport, this hotel is within a 10-minute walk of Pakuwon Mall and Pakuwon Trade Center. Al-Akbar Mosque and Ciputra Waterpark are also within 6 mi (10 km).
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Reviews
Gatotkaca Hotels Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Amenities
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
Reviews
Verified review
2/10 Terrible
NJEB
Feb 15, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I'm sorry, but my booking experience with you was very bad.
The hotel's address is incorrect. I spent more than an hour and a half searching for the address, and around 12 pm I entered the room. I stayed in the lobby for more than four hours, and I didn't find anyone at reception who spoke English. Everyone at reception kept telling me for three hours that the address was wrong .
Even the customer service phone number was not answered.
I received the correct address details at 11:30 pm .
Stayed 1 night in Feb 2026