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Trailhead Lodge – Avis

4 out of 5
Trailhead Lodge
1175 Bangtail Way, Steamboat Springs, CO

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 238 avis sur 321." "
Note de 8 – Bien, d’après 63 avis sur 321." "
Note de 6 – Acceptable, d’après 10 avis sur 321." "
Note de 4 – Médiocre, d’après 4 avis sur 321." "
Note de 2 – Terrible, d’après 6 avis sur 321." "

9,4/10

Propreté

9,2/10

Service et personnel

10/10

Commodités

9,6/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Ty

Points forts : Propreté, état et installations de l’hébergement
Very convenient for skiing and a lot of good spots to eat.
Séjour de 4 nuits en mars 2024
Vacasa Reviews Team a répondu le 13 avr. 2024
Thank you for rating your stay, Ty! We hope to host you again in the future!

10/10 – Excellent

Sarah

Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location, super nice staff, very comfortable accommodations.
Séjour de 2 nuits en mars 2024
Vacasa Reviews Team a répondu le 30 mars 2024
Thank you for your feedback, Sarah! We look forward to hosting you again.

10/10 – Excellent

Mark A.

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en juillet 2021

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property for the most part has been taken care of since our last stay. Unfortunately the gas grills were both broken. Overall still a nice place to stay.
Séjour de 3 nuits en juillet 2021

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Luxury rooms with full kitchen for a decent price.
Séjour de 3 nuits en mars 2021

8/10 – Bien

Timothy

Points forts : Confort de la chambre
The property was lovely, my only issue was no maid service during stay was not made very clear by hotels.com or property owners, it was very clean upon arrival but you kinda want the no cares when you are on vacation and room services are kinda something I look forward to. That said if it was made clear that no derives of the room would happen during visit I could adjust my expectations. Property was lovely thanks for the stay.
Séjour de 2 nuits en février 2021

10/10 – Excellent

diana

Points forts : Propreté, confort de la chambre
Really liked the people at the front desk, they were very helpful. Having a place for your boots and skis was a great idea.
Séjour de 3 nuits en février 2021

10/10 – Excellent

Marti

Voyage en famille
Points forts : Propreté, confort de la chambre
Fantastic, Convenient Mountain Getaway
Great stay, welcome mountain lodge/cabin feel. Loved the Gondola that took us right to village.
Séjour de 2 nuits en mars 2020
Trailhead Lodge Team a répondu le 24 mars 2020
Thank you so much for taking the time to review your stay at Trailhead Lodge. We agree, the Gondola's access to the mountain area it super convenient. We are so pleased to hear you enjoyed your stay. Please allow us to host your next trip to Steamboat Springs!

10/10 – Excellent

Mike

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2020
Trailhead Team a répondu le 4 mars 2020
Thank you so much for choosing to stay at Trailhead Lodge. We appreciate you taking the time to review us. Please allow us the opportunity to host you again on your next visit to Steamboat Springs!

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic trip and service. Place was beautiful and clean.
Séjour de 8 nuits en février 2020
Trailhead Team a répondu le 4 mars 2020
Thank you so much for choosing to stay with us at Trailhead Lodge. We will definitely pass on your kind words to our team. Please allow us the opportunity to host you again!

10/10 – Excellent

Gino D

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Our interaction with the hotel shuttle service was upsetting, they argued about picking us up at 10:00 at night!
Séjour de 2 nuits en février 2020
Trailhead Team a répondu le 4 mars 2020
Thank you for choosing to stay at Trailhead Lodge. We are so sorry to hear you had a negative experience during your stay! Thank you for taking the time to review us, as we take these opportunities to improve our services for future guests and stays. Please allow us to host your next visit to Steamboat Springs as we would love the chance to improve your impression of our services.

10/10 – Excellent

Ron, Dallas

Voyage en groupe
Points forts : Propreté, commodités
Property was super convenient, close to the gondola, and the Steamboat shuttle made it easy to go out for dinner at night.
Séjour de 3 nuits en février 2020
Wildhorse Meadows Administrative Assistant a répondu le 24 févr. 2020
Thanks so much for staying with us at Trailhead Lodge. We agree that it’s hard to beat the location and shuttle services during the winter months! Please allow us to host you again on your next visit to Steamboat!

10/10 – Excellent

Bob, Berkeley, CA

Voyage en famille
Points forts : Propreté, commodités
The property was very nice. Clean and quiet rooms with good beds and pillow and kitchen well stocked with cutlery, plates and glasses. The staff were super friendly. We did not have a car and did not need it. There was a convenient shuttle service on demand. You cannot walk to the hill/village, but there is a super convenient gondola only 70 feet from the front door of the building that quickly takes you up the hill to the center of the ski village.
Séjour de 4 nuits en février 2020
Wildhorse Meadows Administrative Assistant a répondu le 24 févr. 2020
Thanks so much for staying with us! I will pass on your kind words to our team, as they truly appreciate the feedback. The convenience, staff and location are hard to beat. Please come back and stay with us again!

10/10 – Excellent

Eugene

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2019
Jenn Warren - General Manager a répondu le 7 janv. 2020
Thank you for the great score and for staying with us. We hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2019
Jenn Warren - General Manager a répondu le 7 janv. 2020
Thank you for staying with us. We are so happy you enjoyed your time with us. Please visit again!

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en octobre 2019

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en août 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en août 2019

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2019

8/10 – Bien

Julia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful, like new suites with a lot of room. Staff is very helpful and friends. Pool is not huge for size of property and there is not an indoor option. We did not receive any housekeeping services the week we were there. Seemed odd for the amount we paid. Beware taxes and resort fees add a lot to the listed price when you book.
Séjour de 5 nuits en juillet 2019

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The condo and complex are high quality and very comfortable.
Séjour de 2 nuits en juillet 2019

10/10 – Excellent

carol

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Resort staff put customers first
We were only there one night for the Balloon Rodeo but it was a great experience. The rooms were very comfortable with a perfectly stocked kitchen, comfortable bed, great sofa and TV. The rooms even have a washer/dryer. We enjoyed the pool and hot tub and game room and the hotel shuttle downtown for the Balloon Glow. But the best part of all was the resort staff - they went above and beyond to enhance our stay and give us a stress free experience.
Séjour de 1 nuit en juillet 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the gondola straight to the slopes!! It was very convenient. Also loved the kitchen in the room. So nice to be able to eat in if we wanted.
Séjour de 5 nuits en mars 2019
Guest Services a répondu le 5 avr. 2019
Thank you! We are glad you enjoyed the location and the gondola!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Trailhead has a gondola that goes directly to the ski area. Our room was spacious and beautiful with a great view. The staff was helpful and friendly. I would stay there again.
Séjour de 4 nuits en mars 2019
Guest Services a répondu le 5 avr. 2019
Thank you, we are glad you enjoyed your time in Steamboat. We look forward to your next visit.

10/10 – Excellent

Voyageur vérifié

Séjour de 5 nuits en février 2019
Guest Services a répondu le 5 avr. 2019
Thank you!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The ONLY negative was that every single day, the poolside towels were very scarce.
Séjour de 5 nuits en février 2019
Cat, Property Manager a répondu le 15 mars 2019
We appreciate your valuable feedback, we are in the process of establishing a check-in/check-out pool towel policy which should give us control of our towels so we don't run out again. We hope the rest of your stay was great, hope to see you next year or sooner!

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Place was absolutely beautiful. Everything was perfect. Highly recommend staying. Will definitely be back.
Séjour de 3 nuits en février 2019
Cat, Property Manager a répondu le 15 mars 2019
Great to hear your feedback and that your expectations were met, see you next year!

10/10 – Excellent

Jason, Dallas Texas

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Séjour de 3 nuits en janvier 2019
Cat, Property Manager a répondu le 15 mars 2019
Wonderful to hear a response such as this! Can't wait for you to return!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
We loved everything about it! Hope to return next year!
Séjour de 7 nuits en janvier 2019
Cat, Property Manager a répondu le 15 mars 2019
Thank you for letting us know you enjoyed your trip, we hope to see you again next year!!

10/10 – Excellent

Christi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Exceeded Expectations!!!
Séjour de 2 nuits en janvier 2019
Property Manager a répondu le 15 janv. 2019
Thank you for your feedback, we are always delighted to hear that we are providing our guests with the service they deserve, we would for you to visit us again!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good overall but studio was too small for a family of four
Séjour de 7 nuits en décembre 2018

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 5 nuits en décembre 2018
Property Manager a répondu le 15 janv. 2019
We are sorry we did not exceed your expectations, we would love the opportunity to host you again and meet all your needs.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the gondola taking you to the mountain base. Friendly staff and attentive to our needs. The storage for ski gear was great.
Séjour de 5 nuits en décembre 2018
Property Manager a répondu le 15 janv. 2019
We are happy you enjoyed your stay and the amenities, we would love to have you back next year!

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté
Séjour de 4 nuits en novembre 2018
Cat- Property Manager a répondu le 6 déc. 2018
We are sorry that your expectations were not met, please let us know how we can improve for your next stay.

10/10 – Excellent

Lawrence

very nice place, I will return there in future
Séjour de 6 nuits en septembre 2018
Property Manager- Cat a répondu le 18 sept. 2018
Thank you for taking the time to share your experience with us, we look forward to hosting you again!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super clean, nice finishes, great front desk staff, awesome pool, great hottubs, excellent location. Just a real great place to stay. The underground parking spaces are a little tight so I would avoid bringing your F-350 long-bed here. Note: When booking through Expedia, it states that the "check-in is at a different location than the property address". This is incorrect. You check in at the front desk just like you would a hotel.
Séjour de 3 nuits en août 2018
Cat- Property Manager a répondu le 11 sept. 2018
We are happy you enjoyed your stay and look forward to hosting you again! We will look into the check-in procedure, we appreciate the valuable feedback.

10/10 – Excellent

Don, Fort Collins

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I loved the hotel, but was very dissappointed that your charge was $200.00 more than what the hotel's charge was. I thought I would be getting a better deal than the hotel's price going throug Expedia. I will not use your service in the future.
Séjour de 2 nuits en août 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2018
Carrie Henderson - Area General Manager a répondu le 4 sept. 2018
Thank you for taking the time to review your stay at Trailhead Lodge. We are glad you enjoyed your stay and look forward to the opportunity to host you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great property. Very well done. Nice fireplace and useful to have a kitchen. Right next to a gondola to take you to the ski resort.
Séjour de 2 nuits en août 2018
Carrie Henderson - Area General Manager a répondu le 4 sept. 2018
Thank you for taking the time to review your stay at Trailhead Lodge and Steamboat Resorts. We are glad to hear you enjoyed the location and that the unit fit all your needs. Please allow us the opportunity to host your next stay in Steamboat.

10/10 – Excellent

Tim, Texas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice garage, pool area, location. Friendly helpful staff.
Séjour de 5 nuits en juillet 2018
Guest Services a répondu le 9 août 2018
Great pics! We are glad you enjoyed your stay and we hope to see you again.

2/10 – Terrible

EC, Denver

Points faibles : Service et personnel, confort de la chambre
I booked for 3 reasons - pool, shuttle, and gondola. The biggest draw was the pool. Unfortunately, my kids wanted to cry when we went down to it. The pool is not made for kids - the lowest part is over 3.5 feet deep. As the website made it sound family friendly, I didn't even think to check to see if my kids could actually use the pool (even my oldest at 8 was way too short to use it) as I have never stayed someplace without a kids side. Regarding the shuttle, the description fails to mention that it only runs in the winter. As my husband took the car each morning, transportation was a big deal. If you say you have it, make sure you have it. I wouldn't have booked if I had known it wasn't running. The website also doesn't mention the gondola only runs in the winter. The common area outside can be extremely noisy - there was a party going on out there which we could hear past 11pm crystal clear in our room. Also, don't expect housekeeping to clean your room - the one day we left towels in it to be replaced, they didn't show. Lastly, check out is super early - 10am. And just to make sure we knew we needed to leave, I got a call from the front desk at 9:30 to find out if there was anything we needed for our departure. Nothing like a call to remind you to leave. Luckily, after such a miserable time there, we were happy to. Beware, this place is not family friendly. Save you money and stay at someplace that doesn't want to kick you out as soon as possible.
Séjour de 3 nuits en juillet 2018
Guest Services a répondu le 6 août 2018
Thank you for your valuable feedback. With our fully stocked condo units, game room, pool and spa facilities and close proximity to the mountain and town we host families year round! The grills and outdoor fireplace are also a great place for families to gather, however quiet time should be observed after 10. We will make sure this communicated with all future guests. I am sorry that the facilities do not fit your specific needs. It has indeed been a busy summer, making sure that our condos are clean and ready for the next guests means we have to make sure that we are planning ahead and working as efficiently as possible, we are often able to accommodate later check out times but we do make calls to help plan our day. I am sorry if this inconvenienced you.

6/10 – Acceptable

Bryan, Ankeny, IA

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 5 nuits en juillet 2018
Guest Services a répondu le 2 août 2018
Thank you, we hope we can improve that 3 on a future stay!

8/10 – Bien

Matt, Colorado springs, CO

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome property!
Séjour de 2 nuits en juillet 2018
Guest Services a répondu le 2 août 2018
We are happy you enjoyed the property. We would love to see you again soon!

10/10 – Excellent

David, Mason OH

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2018
Guest Services a répondu le 2 août 2018
Thank you!

8/10 – Bien

Kaitlin, Denver, CO

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The only negative I would say is the underground parking is very limited. We would get back around 10:30 at night and there would be no spots left. I was told to park "anywhere I could, as long as I didn't block anyone". For a resort that is pretty large, you would think they would have more parking accommodations. Otherwise it was a great room, everything was clean and in working order, and our view looking out at the Hot Air Balloons was beautiful.
Séjour de 2 nuits en juillet 2018
Guest Services a répondu le 2 août 2018
Thanks for the review. We are sorry to hear of your issues in the parking garage. We are glad you enjoyed the view of the Hot Air Balloons!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Definitely will be coming back!
The rooms are amazing and the location was excellent ... can't wait to come back to ski with friends.
Séjour de 2 nuits en juillet 2018
Guest Services a répondu le 2 août 2018
Great to hear you enjoyed your stay! The location is wonderful and in the winter, there is a gondola right outside the door. We hope to see you this ski season.

10/10 – Excellent

Sheldon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2018
Guest Services a répondu le 2 août 2018
Thank you!

10/10 – Excellent

Sheila

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Great steamboat getaway
Beautiful hotel in steamboat. Room was perfect for my husband baby and I. Well stocked room. I do wish there were more towel hooks, as to need to hang them and reuse since there is no maid service daily. The pool is great and gym good for hotel gym. The service was poor overall but other than tha great place. Would definitely stay again.
Séjour de 3 nuits en mai 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful property, great location
Séjour de 2 nuits en mai 2018