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"Overall, you can’t beat the location of this hotel! I do wish the customer service was more friendly. The hotel did not have hot water the last day of my stay, but the staff said "

"Very flexible check-in, and can check out later than some other hotels. Very clean, room looked brand-new!"

"Clean place and good breakfast "

"I had the most amazing experience at the Watermark for an amazing price point. I’ll definitely be back."

"This hotel is a jewel. Well managed, clean, convenient with friendly and helpful staff. Breakfasts were great and well stocked. Great choice for business or leisure!"

"Good spot that is walking distance from the mall, but service can be improved"

"This is an older building, but it’s clean and the staff are friendly. I loved the personalized card and little snack bag they left for me in my room before I checked in, too!!!"

"Location is so walkable to anywhere-Chinatown. We didn’t even use uber"

"Overall it’s fair to stay there. First of all, it’s our first family trip to DC, and we don’t really know the hotel doesn’t offer on site parking until we got there for check in. So we had the valet parking for the staying days and tipped the driver after checked out. Basically it’s $200 extra. Well, we do understand the hotel locates in the city, so it’s kind of fair. Secondly, the carpets in the room is pretty old and dirty, it has stains that could be seen. So I let my kids have their shoes on most of the time. The room keeper did the great job, at least the towels were clean. If the boss can upgrade the carpets and more, I would like to give another chance to stay here when we visit DC again. Thanks!"