"Just returned from a 4 night stay here. The hotel is well located, a few hundred yards from the bus and train stations and just a short walk into the main town centre. There is also a small chain supermarket just over the road which was useful and a bar and bakery. The room we had was nice but a few small issues such as the curtains not being fully attached so were hanging incorrectly. We also had to report a lamp which was loose and was far too low above your head when lying in bed - this was fixed for us however. The room we had was nice, not spacious but the shower & bed were excellent. The staff we met / engaged with were all absolutely lovely and very warm & helpful. Despite a couple of small issues, we would stay here again if visiting Santander for the location & the staff."