Title: Hotel Ta' Cenc & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ta' Cenc & Spa Elegant beach hotel and 2 outdoor pools ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/5d374000.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/038b39f0-0dca-42cb-9896-7d90656f0b90-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Property entrance](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/278a0b9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/6104e0ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/28bcde55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ta' Cenc & Spa provides a peaceful getaway for families on Malta's coast. Guests can relax with treatments at the Ta Cenc Wellness Spa, grab drinks at the poolside bar, and dine at either of the two on-site restaurants. 8.4 Very good ## Popular amenities - - - Breakfast included - Bar - Room service - Hot tub ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=792095&PinnedHotelID=792095&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Double or Twin Room](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/1d7666ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 7.2 Good 10 reviews ### Highlights Patio Air conditioning Heating Free cribs/infant beds HDTV Blackout drapes/curtains Ceiling fan Bidet - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Standard Triple Room](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/3cfc091b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Patio Air conditioning Heating Free cribs/infant beds HDTV Blackout drapes/curtains Ceiling fan Bidet - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Studio Suite (Bungalow)](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/7a0caba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite (Bungalow) ### Highlights Patio Air conditioning Heating Free cribs/infant beds HDTV Blackout drapes/curtains Ceiling fan Bidet - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ![Studio Suite](https://images.trvl-media.com/lodging/1000000/800000/792100/792095/a9a99ae7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Patio Air conditioning Heating Free cribs/infant beds HDTV Blackout drapes/curtains Ceiling fan Bidet - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSannat-Hotels-Hotel-Ta-Cenc-Spa.h792095.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSannat-Hotels-Hotel-Ta-Cenc-Spa.h792095.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.02097%2C14.25095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a8DpMY_uE_CopVMBWGrqVwmdQN4=) Cenc Street, Sannat, Gozo, SNT 9049 #### What's nearby - Ta' Cenc - 2 min walk - 0.2 km - Mgarr ix-Xini - 3 min drive - 2.3 km - Ramla Bay Beach - 8 min drive - 6.4 km - Gozo Ferry Terminal - 9 min drive - 6.4 km - Paradise Bay Beach - 42 min drive - 12.8 km #### Getting around - Malta Intl. Airport (MLA) - 98 min drive #### Restaurants - ‪Starbucks - ‬5 min drive - ‪McDonald's - ‬5 min drive - ‪Milano Moka - ‬5 min drive - ‪Karamelli Brunch Cafe - ‬5 min drive - ‪Lions Den - Sannat Lions Clubhouse - ‬14 min walk ## About this property ### Hotel Ta' Cenc & Spa Luxury family-friendly hotel near Gozo Ferry Terminal A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Hotel Ta' Cenc & Spa. With a nearby private beach, sun loungers, and a free beach shuttle, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a manicure/pedicure, and a deep-tissue massage at Ta Cenc Wellness Spa, the onsite spa. Be sure to enjoy breakfast, dinner, and al fresco dining at the two on-site restaurants. Fitness classes are offered at the gym; the property also has a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. Other perks at this hotel include: - 2 outdoor pools and an indoor pool, along with sun loungers and pool umbrellas - Free self parking - Limo/town car service, express check-in, and babysitting (surcharge) - A porter/bellhop, barbecue grills, and tour/ticket assistance Room features All 83 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Other amenities include: - Childcare services and free infant beds - Designer toiletries, bidets, and hair dryers - 32-inch HDTVs with cable channels and DVD players - Wardrobes/closets, patios, and electric kettles ## Similar properties ![2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/670000/663400/663329/w3837h2557x3y3-004e7ef2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel San Lawrenz San Lawrenz - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 619 reviews CA $231 CA $248 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=663329&PinnedHotelID=663329&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1330000/1320900/1320850/1b9ec3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Resort & Spa, Malta Golden Sands Għajn Tuffieħa - On private beach - 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Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 2 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Carrubo ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Full-service spa - Gym - Hot tub - Indoor pool - Library - Piano - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - DVD player - Free area shuttle - In-room babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways ### More - 1 building - 1 floor - Banquet hall - Built in 1971 - Fireplace in lobby - Mediterranean architecture - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels - DVD player ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7 AM Contactless check-in available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 50 per room (one-way) - Rollaway bed fee: EUR 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 10907618 ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool with adult supervision Children under 14 years old are not allowed in the spa without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 5 stars. ### Property is also known as Cenc Hotel Ta' Hotel Ta' Cenc Hotel Ta' Cenc Sannat Ta' Cenc Ta' Cenc Hotel Ta' Cenc Sannat Ta' Hotel Hotel Ta' Cenc Island Of Gozo, Malta Hotel Ta' Cenc & Spa Hotel Hotel Ta' Cenc & Spa Sannat Hotel Ta' Cenc & Spa Hotel Sannat ## Frequently asked questions ### Does Hotel Ta' Cenc & Spa have a pool? > Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. ### How much does it cost to stay at Hotel Ta' Cenc & Spa? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Ta' Cenc & Spa on Nov 2, 2025 start from CA $236.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sannat-Hotels-Hotel-Ta-Cenc-Spa.h792095.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ta' Cenc & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Ta' Cenc & Spa? > Self parking is free at this property. ### What time is check-in at Hotel Ta' Cenc & Spa? > Check-in start time: 3 PM; Check-in end time: 7 AM. Late check-in is available during limited hours. ### What time is check-out at Hotel Ta' Cenc & Spa? > Check-out is at noon. ### Does Hotel Ta' Cenc & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per room applies. ### Where is Hotel Ta' Cenc & Spa located? > This family-friendly Sannat hotel is located by the sea, within 2 mi (3 km) of Ta' Cenc, Mgarr ix-Xini, and St Francis Church. Villa Rundle Gardens and Lunzjata Valley are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ta' Cenc & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 92 8 - Good 67 6 - Okay 19 4 - Poor 11 2 - Terrible 5 ### 8/10 Good #### Nancy Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities The bathroom needed updating. ##### Nancy Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Mary Jun 19, 2025 Liked: Amenities Quiet, comfortable and very polite and friendly staff. What's not to like? ##### Mary Stayed 2 nights in Jun 2025 ### 8/10 Good #### Yann Nov 15, 2024 Liked: Staff & service Super hotel ##### Yann Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Nesha Nov 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay here ##### Nesha Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Richard Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked it all but have a couple of suggestions to improve it. Ban smoking in all outside eating areas; offer drinks when around the pools; provide a very small shop/area where you can buy essentials (eg sun cream, sun hat, cover up wrap etc); provide better tennis balls or option to buy new balls; the bar staff were under extreme pressure so provide more staff; quality of dinner could be improved a little although was decent value for money ##### Richard Stayed 7 nights in May 2025 ### 10/10 Excellent #### Noel Sep 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Exceptional venue, staff & facilities ![](https://a.travel-assets.com/ugc/hotel-reviews/3A15BC1072D206FEE6B1E26D94767FEB20D0463B1695461267158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noel Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Elaine Jun 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great summer stay Great for a summer holiday! Our bungalow was overlooking the adult only pool so it was excellent! ##### Elaine Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Francesca Oct 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ta Cenc still has its unique style and relaxing atmosphere. There are designated areas for families and adults only. It most definitely is not a theme park! ##### Francesca Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Stephen Oct 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great getaway in Gozo. Walking distance from the Ta Cenc cliffs which are a must see and views of Comino and Malta. Beautiful walks from this hotel and even the amazing Mgarr ix-Xini. The hotel itself is a haven, great spa with indoor outdoor pool. 2 other outdoor pools. restaurants, bars cool rooms. I would recommend. ##### Stephen Stayed 2 nights in Oct 2024 ### 8/10 Good #### Verified traveller Jun 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing Stay Very pleasant stay. Mattress was a bit softer than we are accustomed to, but the room was large and quite comfortable overall. Restaurant and bar service was friendly but inexperienced. ##### Verified traveller Stayed 2 nights in Jun 2023 ### 8/10 Good #### Carmen Nov 7, 2023 Liked: Amenities Very clean and quiet. Food was excellent. Wish we had a walk-in shower. ##### Carmen Stayed 1 night in Nov 2023 ### 8/10 Good #### Kathy Oct 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities A fabulous place to stay, the staff are so helpful and friendly while giving you enough space to enjoy the serene surroundings. The only drawback to the whole place are the en suite bathrooms which are tired and in my case had a shower that didn’t work well. ##### Kathy Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Richard Mar 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply the best! This is our favourite hotel in the world! It has recently been upgraded with beautiful gardens and redecorated bedrooms. Very comfy beds- I checked out the mattress to see if I can buy one- called Windsor but made in Malta! Another lovely stay with much use of the beautiful spa pool and lovely breakfasts outdoors by the carob tree, with very friendly cats as well! The best relaxing place ever…oh and great evening meals too! ##### Richard Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Richard Dec 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ta Cenc is a wonderful place to relax. In spite of stormy weather we had a great time; the spa pool is well heated and a lovely setting, and the food was excellent. We have been staying here for 8 years but never in the winter before. The experience was just as enjoyable as on a summer’s day. We’ll be back again in the spring! Ps we love the friendly cats! ##### Richard Stayed 3 nights in Nov 2022 ### 8/10 Good #### Robert Mar 18, 2025 Liked: Cleanliness, staff & service The property is well laid out, offering well maintained and comfortable areas for dining, swimming and exercise. Staff are well trained and are eager to assist. No issues there. However, the guest rooms are in need of some attention. Some of the issues we noticed: 1: Broken Tiles in the bathroom. 2: Room furniture shows signs of wear 3: Room air conditioning not operational 4: Bed mattress and pillows are in desperate need of replacement. Mattress is very soft, pillows are very flat. 5: Room TV is small; Remote control has electrical tape holding it together. 6: Toilet seat not entirely secure; shifts while in use 7: Bathtub is small and the bottom is curved (not flat), making it hard not to slip when taking a shower. 8: Could not determine how to use the room safe; no instructions provided. Respectfully, Rob Donald ##### Robert Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Daniele Jun 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I stayed at this hotel expecting a 5-star experience, but what I got was far from it. The room was not particularly clean, which is unacceptable for a hotel of this level. The minibar in our Junior Suite was completely empty, even though they took my credit card as a guarantee for any consumption. It’s hard to understand the logic behind that. Service was a disaster: the bar and pool areas were practically unattended. Worst of all, at the pool bar, I was refused a drink simply because I was wearing a bathrobe instead of regular clothes. When I politely asked for an explanation, the bar staff member didn’t even stop to talk to me — she just walked past and, without looking at me, said I had to be dressed. The attitude was rude and unprofessional. At check-in, I was handed a form and told to fill in my own details — again, not something I would ever expect from a supposedly high-end hotel. Overall, this place lacks the service, attention to detail, and professionalism you'd expect from a true 5-star hotel. I will not be returning, and I cannot recommend it. ##### Daniele Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Louis Jul 5, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Disappointing Although rated 5 star, it was rather run down and in urgent need of refurbishment. Our room had a missing shelf in shower. but bathroom was generally in need of modernising as shower itself was still wirh cubicle. The worst thing was the broken and rusty ladder at the Lido. I cut myself against it and had to take a tetanus booster. The capsules of Nespresso machine in room were not the original but of an inferior brand. Breakfast was not typical of a 5 star hotel as it lacked good cheeses (only processed was available), there was no prosciutto crudo or genuine cakes.The general upkeep of the premises was also poor with the Maltese stone in all areas needing cleaning as it was no longer white and clean. At check out, we had to ask for receipt of payment, although it had already been taken from our card and we were not asked how our stay went. ##### Louis Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Kevin Apr 30, 2022 Disliked: Staff & service, amenities, property conditions & facilities Upon checkin I asked for a room upgrade seeing the hotel was pretty empty and the receptionist abruptly told me ‘I don’t give upgrades’ without even looking up at me. The room was very basic for the price I paid. Mattress were two singles joined together and all night we kept falling in the middle, which made them open up and had me sinking in the middle! No room service menu in the room, so I called for one and it never arrived! The sunbeds were so uncomfortable that the wooden frame would plunge in your back that it hurt to lay on them and they were filthy with no towels available to put on them. The breakfast was as basic as can be! We ordered some nibbles with our drinks and they never arrived either. I don’t know how this hotel is 5 star with such bad service and mediocre finishing as and ambience. Definitely not worth the $200 a night we paid! We left very disappointed for what was supposed to be a quick luxury weekend getaway, I definitely don’t recommend it! ##### Kevin Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Laurie Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a truly memorable stay at this beautiful 5-star hotel and spa. The setting is idyllic, with a perfect balance of tranquility and access to local attractions. It’s an ideal location for both relaxation and exploration. From check-in to check-out, the staff were warm, professional, and eager to help. The spa is a particular highlight. Peaceful, beautifully maintained, and a real haven for relaxation. Our room was elegant, spotless, and thoughtfully designed, with lovely amenities and attention to detail. The only slight drawback was the comfort of the bed. While the bedding itself was high quality, the plastic mattress protector underneath was a bit noticeable and detracted slightly from what we had expected to be a completely plush, seamless sleeping experience. Service by the pool, while friendly, was also a little slower than expected for a hotel of this caliber. It wasn’t a major issue, but there were a few delays in ordering and receiving drinks, which stood out only because everything else was so smooth and efficient throughout the hotel. Overall, we thoroughly enjoyed our stay and would absolutely return. With just a few small improvements, this would be a flawless luxury escape. ![](https://a.travel-assets.com/ugc/hotel-reviews/ccd27ba5-09f7-44a4-ab1e-8302b9138425-1757711407091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laurie Stayed 3 nights in Sep 2025 ### 8/10 Good #### Nadja Jun 23, 2025 Liked: Cleanliness, staff & service, amenities Zimmer sin sehr in die Jahre gekommen aber das Reinigungspersonal ist sehr bemüht ##### Nadja Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Hedvig Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A place you keep coming back to It was our second time at the hotel and we even got to stay in the same room. Although the decor may be a little bit dated in the bathroom, the overall impression of the place is one of great comfort and charm. The public areas of very well appointed and inviting. The heated pool is such an additional bonus. The staff is wonderful, the food terrific and the surroundings simply stunning. ##### Hedvig Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Alain May 29, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Suite au message transmis à l’hôtel, la Direction a fait un geste pour compenser la chambre horrible que nous avions eue la 1ere nuit. La suite est nettement mieux, le personnel est parfait et à l’écoute. En revanche, cet hôtel est très loin d’être un 5\*, je mettrai seulement 2\*, et c’est déjà beaucoup par rapport au prix de la chambre. Le SPA est correct, mais vieillot ##### Alain Stayed 3 nights in May 2025 ### 10/10 Excellent #### Robin Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Robin Stayed 3 nights in Apr 2025 ### 8/10 Good #### M' Lourdes Dec 13, 2024 Liked: Cleanliness, amenities, property conditions & facilities Staff were quite noisy outside No internet in room even though reported on Day 1. On the day of my partner's birthday the bed was all done up with towel sculptures and flowers. It was really appreciated Unique place to stay in ##### M' Lourdes Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Daniel Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay would highly recommend ##### Daniel Stayed 3 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [The Bostonian Boston](https://www.expedia.ca/Boston-Hotels-The-Bostonian-Boston.h15159.Hotel-Information) > > [Hotels with a Pool in Hope](https://www.expedia.ca/Hope-Hotels-Hotel-With-Pool.0-0-d55327-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Eaton HK](https://www.expedia.ca/Kowloon-Hotels-Eaton-HK.h3100.Hotel-Information) > > [The Embassy Valletta Hotel](https://www.expedia.ca/Valletta-Hotels-The-Embassy-Valletta-Hotel.h36163882.Hotel-Information) > > [Pet-friendly Hotels in Channel-Port aux Basques](https://www.expedia.ca/Channel-Port-Aux-Basques-Hotels-Pet-Friendly-Hotel.0-0-d58060-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Impressive Punta Cana](https://www.expedia.ca/Punta-Cana-Hotels-Impressive-Punta-Cana.h27573282.Hotel-Information) > > [Hotels in Duncan](https://www.expedia.ca/Duncan-Hotels.d6058388.Travel-Guide-Hotels) > > [NOBU Las Vegas – A Caesars Rewards Destination](https://www.expedia.ca/Las-Vegas-Hotels-Nobu-Hotel-At-Caesars-Palace.h6133862.Hotel-Information) > > [ME London](https://www.expedia.ca/London-Hotels-ME-London.h4883915.Hotel-Information) > > [Hotels with Free Breakfast in Orlando](https://www.expedia.ca/Orlando-Hotels-Hotels-With-Free-Breakfast.0-0-d178294-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [Hotels in London](https://www.expedia.ca/London-Hotels.d178279.Travel-Guide-Hotels) > > [Beach Hotel in Bonaire](https://www.expedia.ca/Destinations-In-Bonaire-Beach-Hotel.0-0-d182193-tBeachHotel.Hotel-Filter-Destinations) > > [Grand Hotel Excelsior](https://www.expedia.ca/Floriana-Hotels-Grand-Hotel-Excelsior.h1685894.Hotel-Information) > > [The Preluna Hotel](https://www.expedia.ca/Sliema-Hotels-The-Preluna-Hotel.h558176.Hotel-Information) > > [Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Sunset-Plaza-Beach-Resort-Puerto-Vallarta-All-Inclusive.h3817000.Hotel-Information) > > [Hotels in Auburn Hills](https://www.expedia.ca/Auburn-Hills-Hotels.d10298.Travel-Guide-Hotels) > > [Hotels in Mississauga](https://www.expedia.ca/Mississauga-Hotels.d7954.Travel-Guide-Hotels) ### Flights > [Flights from YMQ-All Airports to Miami Intl.](https://www.expedia.ca/lp/flights/ymq/mia/montreal-to-miami) > > [Flights from Toronto (YYZ) to Zanzibar Town (ZNZ)](https://www.expedia.ca/lp/flights/yyz/znz/toronto-to-zanzibar) > > [Flights from Lisbon District (LIS) to Budapest (BUD)](https://www.expedia.ca/lp/flights/lis/bud/lisbon-to-budapest) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Yellowknife (YZF) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yzf/yvr/yellowknife-to-vancouver) > > [Flights from Montreal (YUL) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yul/ist/montreal-to-istanbul) > > [Flights from Vancouver (YVR) to Trinidad (TDD)](https://www.expedia.ca/lp/flights/yvr/tdd/vancouver-to-trinidad) ### Packages > [General Sherman Tree](https://www.expedia.ca/General-Sherman-Tree-Sequoia-National-Park.d553248621532640111.Vacation-Attraction) > > [Bahamas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/13/Bahamas) ### General > [Visit Mauritius](https://www.expedia.ca/Mauritius.dx115)