Title: ASURE Cleveland Rotorua (Motel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ASURE Cleveland Rotorua Travelers find a peaceful retreat with thermal waters and gardens at this welcoming property, where days can be spent poolside or exploring the nearby Koutu area ## Photo gallery for ASURE Cleveland Rotorua ![Outdoor pool - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a00f265f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 Bedroom Cottage - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/f833bfae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Cottage | Private kitchen - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/50132cf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Cottage | Private kitchen - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a86eedcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio | Private kitchenette - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/de3ae7dd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cleveland Thermal Motel offers guests a chance to soak in hot springs and a spa tub after a day of exploration. Rooms come with WiFi, while the grounds feature an outdoor pool, barbecue grills, and a playground. Previous visitors consistently praise the attentive staff. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 19 - Feb. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 20 - Feb. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Budget Studio ![Budget Studio](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/45bd496f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Studio 9.0 Wonderful 18 reviews ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Separate bedroom Private bathroom Hair dryer Microwave - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for 1 Bedroom Apartment ![1 Bedroom Apartment](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/ef1b751d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment 9.6 Exceptional 4 reviews ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Separate bedroom Private bathroom Hair dryer Microwave - 420 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for 2 Bedroom Apartment ![2 Bedroom Apartment | Living area](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a72abe73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Private bathroom Hair dryer - 538 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 2 Twin Beds ### View all photos for 3 Bedroom Cottage ![3 Bedroom Cottage](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/05f32076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Cottage 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Refrigerator Flat-screen TV 3 bedrooms - 969 sq ft - 3 bedrooms - Sleeps 7 - 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed ### View all photos for Family 2 Bedroom Apartment ![Family 2 Bedroom Apartment](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/02f2c67d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family 2 Bedroom Apartment 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Private bathroom - 592 sq ft - 2 bedrooms - Sleeps 8 - 2 Queen Beds and 4 Twin Beds ### View all photos for Pool View 2 Bedroom Apartment ![Pool View 2 Bedroom Apartment](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/fda13415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View 2 Bedroom Apartment 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Private bathroom - 538 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for 1 Bedroom Family Apartment ![1 Bedroom Family Apartment | Living area](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/119141df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Family Apartment ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Refrigerator Flat-screen TV Separate bedroom Private bathroom - 420 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 2 Twin Beds ### View all photos for Deluxe Studio ![Deluxe Studio](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/18627214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 9.2 Wonderful 15 reviews ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Separate bedroom Private bathroom Hair dryer Microwave - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Accessible Deluxe Studio ![Accessible Deluxe Studio](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/5f91f99d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Deluxe Studio ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Separate bedroom Private bathroom Hair dryer Microwave - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information) ## About the area Koutu, a neighborhood in Rotorua, is home to ASURE Cleveland Rotorua. Tama-te-Kapua Meeting House and Blue Baths are local landmarks, and some of the area's attractions include Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Be sure not to miss outdoor adventures like hiking/biking trails and ziplining. [Visit our Rotorua travel guide](https://www.expedia.ca/Rotorua.dx6048125) [View more Motels in Rotorua](https://www.expedia.ca/Rotorua-Motels.d6048125-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.12821%2C176.23969&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gxLNz6O9mi4cDyrXVkmCMMSr3nU=) 113-119 Lake Road, Rotorua, Bay of Plenty, 3010 ### What's nearby - ![Kuirau Park featuring mist or fog and a hot spring](https://images.trvl-media.com/place/6108100/98a65065-5339-4fed-98f0-e1cbe4bdb12e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuirau Park 5 min walk \- 0.4 km - ![Lake Rotorua](https://images.trvl-media.com/place/6108094/c3c69607-dd07-4b7d-b17b-0484ce85037c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Rotorua 8 min walk \- 0.7 km - ![Rotorua featuring night scenes and markets](https://images.trvl-media.com/place/553248635754896551/a157f57e-fa78-46ea-828f-8c88fb250f81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eat Street 16 min walk \- 1.4 km - ![Polynesian Spa featuring a pool](https://images.trvl-media.com/place/6108090/7dcc835d-d3bf-4b0d-a95e-6b3666a422cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polynesian Spa 4 min drive \- 2.9 km - Rotorua Hospital 9 min walk \- 0.8 km ### Getting around - Rotorua (ROT-Rotorua Regional) 16 min drive ### Restaurants - Columbus Coffee Mega Café 15 min walk - Gold Star Bakery 14 min walk - Royal Indian Restaurant Tandoori Cuisine 10 min walk - KFC 12 min walk - Poco. 18 min walk ## About this property ### ASURE Cleveland Rotorua Motel near Skyline Rotorua You can look forward to a terrace, a garden, and a playground at ASURE Cleveland Rotorua. For some rest and relaxation, visit the 2 hot springs or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Continental breakfast (surcharge), hot springs on site, and luggage storage - Barbecue grills, smoke-free premises, and tour/ticket assistance - Guest reviews speak highly of the helpful staff Room features All guestrooms at ASURE Cleveland Rotorua offer comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with digital channels - Wardrobes/closets, kitchens, and refrigerators ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very good 1,115 reviews CA $145 CA $168 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/96000000/95460000/95450700/95450655/3e0c597f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newina Rotorua Fairy Springs - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 289 reviews CA $153 CA $178 total includes taxes & fees Mar 15 - 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Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1131218&PinnedHotelID=1131218&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/472cd4d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Rotorua Lakeside Inner City - Pool - Hot tub - Kids pool - Free WiFi 7.8 Good 1,004 reviews CA $171 CA $197 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2593980,329597,95450655,3871423,13938) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children ### Things to do - 2 hot springs - Hot tub - Outdoor pool - Playground ### Family friendly - Crib (surcharge) - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Trampoline ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Spa - 2 hot springs - Hot springs open from 7:00 AM - 9:00 PM - Hot springs water temperature - 104 ºF ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 2 floors - 4 buildings - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Kitchen - Microwave - Refrigerator - Restaurant dining guides - Stovetop - Toaster ### More - Air conditioning - Desk - Heating (climate-controlled) - Iron/ironing board ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 6:00 PM Late check-in subject to availability Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 2.5 percent for credit card payments The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for NZD 15.0 per night ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children - Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM - Crib (infant bed) fee: NZD 15.0 per night - Credit card charges are subject to a surcharge of 2.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector ### We should mention This property does not have elevators Pool access available from 7:00 AM to 10:00 PM Hot springs access available from 7:00 AM to 9:00 PM ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Cleveland Thermal Motel Rotorua Econo Lodge Cleveland Hotel Econo Lodge Cleveland Hotel Rotorua Econo Lodge Cleveland Rotorua Cleveland Hotel Rotorua Cleveland Motel Rotorua Cleveland Thermal Resort Rotorua Cleveland Thermal Rotorua Cleveland Thermal Resort Cleveland Thermal Motel Motel Cleveland Thermal Motel Rotorua Cleveland Thermal Motel Motel Rotorua ## Frequently asked questions ### Does ASURE Cleveland Rotorua have a pool? ### How much does it cost to stay at ASURE Cleveland Rotorua? ### Is ASURE Cleveland Rotorua pet-friendly? ### How much is parking? ### What time is check-in at ASURE Cleveland Rotorua? ### What time is check-out at ASURE Cleveland Rotorua? ### Where is ASURE Cleveland Rotorua located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ASURE Cleveland Rotorua Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 9.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 248 8 - Good 153 6 - Okay 39 4 - Poor 12 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Tania Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had ##### Tania Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Shanlin Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks. ##### Shanlin Stayed 2 nights in Jan 2026 ### 8/10 Good #### Ronald Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Spotless room and lovely staff ##### Ronald Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### ronald Feb 1, 2026 Liked: Cleanliness, property conditions & facilities Room was spotless and in great condition. The staff we friendly & helpful ##### ronald Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Ann Marie Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, friendly staff, geo-thermal pools were awesome ##### Ann Marie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Neil Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff ##### Neil Stayed 7 nights in Jan 2026 ### 8/10 Good #### Nanisi Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants. ##### Nanisi Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Joel Nov 10, 2025 Great staff, enjoyed the mineral hot spa. ##### Joel Stayed 2 nights in Nov 2025 ### 6/10 Okay #### MATTHEW Jan 7, 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities \-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL ##### MATTHEW Stayed 1 night in Jan 2026 ### 10/10 Excellent #### tanya Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was perfect place for my family of 5\. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable! ##### tanya Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Scotty Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good facilities, very clean and comfortable awesome pool ##### Scotty Stayed 2 nights in May 2025 ### 10/10 Excellent #### Shaun Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through. ##### Shaun Stayed 1 night in Jan 2025 ### 8/10 Good #### Sheryl Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Very welcoming & helpful staff. Loved the pools. ##### Sheryl Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Erica Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again. ##### Erica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Theresa Jun 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool. ##### Theresa Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Sunita May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip ##### Sunita Stayed 1 night in May 2024 ### 8/10 Good #### Gary Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend ##### Gary Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Misty Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal. ##### Misty Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Riley Apr 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the heated swimming pool and the hot mineral bathhouse! ##### Riley Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### John Paul Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️ ##### John Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ricky Jan 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Come stay here highly recommend to all Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua ##### Ricky Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Dundee Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights. ##### Dundee Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sarina Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable. ##### Sarina Stayed 2 nights in Feb 2025 ### 8/10 Good #### Jerzy May 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great. ##### Jerzy Stayed 1 night in May 2024 ### 8/10 Good #### Irene Sep 19, 2025 Liked: Cleanliness, staff & service, room comfort #### Gem of a place to stay The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again. ##### Irene Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hugo & Carter's Backpackers & Motel](https://www.expedia.ca/Tauranga-Hotels-Hugo-Carters-Backpackers-Motel.h41182192.Hotel-Information) > > [Lodges Ilha de Tinhare](https://www.expedia.ca/Ilha-De-Tinhare-Lodges.d3000408567-aaLodges.Travel-Guide-Accommodation) > > [Aura Accommodation](https://www.expedia.ca/Rotorua-Hotels-Aura-Accommodation.h9628936.Hotel-Information) > > [Accolade Motel](https://www.expedia.ca/Rotorua-Hotels-Accolade-Motel.h109392493.Hotel-Information) > > [The Shed Retreat | Rural Getaway | Cedar Hot Tub](https://www.expedia.ca/Rotorua-Hotels-The-Shed-Retreat-Summ.h106182630.Hotel-Information) > > [Penthouse Apartment 502 in The Atrium](https://www.expedia.ca/Tauranga-Hotels-Penthouse-Apartment-502-In-The-Atrium.h17832410.Hotel-Information) > > [Residencia Universitaria Resa Hernán Cortés - Centro Adscrito a REAJ](https://www.expedia.ca/Salamanca-Hotels-Colegio-Mayor-Hernan-Cortes.h27282621.Hotel-Information) > > [Corfu Beachfront Holiday Houses Yannis on Agios Gordios Beach](https://www.expedia.ca/Corfu-Hotels-Corfu-Beachfront-Holiday-Houses-Yannis-On-Agios-Gordios-Beach.h68039613.Hotel-Information) > > [Gateway International Motel](https://www.expedia.ca/Rotorua-Hotels-Gateway-International-Motel.h9327841.Hotel-Information) > > [Hotels in Greenland](https://www.expedia.ca/Destinations-In-Greenland.d11107.Hotel-Destinations) > > [Arawa Park Hotel](https://www.expedia.ca/Rotorua-Hotels-Rydges-Rotorua.h69569.Hotel-Information) > > [palaceresorts Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-Palace-Resorts.0-0-d179995--bPalaceResorts.Travel-Guide-Filter-Hotels) > > [Mount Backpackers](https://www.expedia.ca/Tauranga-Hotels-Mount-Backpackers.h9625607.Hotel-Information) > > [Teemo's Retreat](https://www.expedia.ca/Rotorua-Hotels-Beautiful-Family-Home-Teemos-Retreat.h96971196.Hotel-Information) > > [Super 8 by Wyndham Riverside AL](https://www.expedia.ca/Oxford-Hotels-Americas-Best-Value-Inn-Pell-City-Riverside.h10268.Hotel-Information) > > [Alpin Motel & Conference Centre](https://www.expedia.ca/Rotorua-Hotels-Alpin-Motel-Conference-Centre.h7105518.Hotel-Information) > > [Colonial Court Motor Inn](https://www.expedia.ca/Tauranga-Hotels-Colonial-Court-Motor-Inn.h15545470.Hotel-Information) ### Flights > [Korean Air](https://www.expedia.ca/Korean-Air-Flights.cKE.Travel-Guide-Airlines) > > [Flights from Columbus (CMH) to North Syracuse (SYR)](https://www.expedia.ca/lp/flights/cmh/syr/columbus-to-syracuse) > > [Flights from SeaTac (SEA) to Kamloops (YKA)](https://www.expedia.ca/lp/flights/sea/yka/seattle-to-kamloops) > > [Flights from Sudbury (YSB) to Cavan-Monaghan (YPQ)](https://www.expedia.ca/lp/flights/ysb/ypq/sudbury-to-peterborough) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from North Bay (YYB) to St. John's (YYT)](https://www.expedia.ca/lp/flights/yyb/yyt/north-bay-to-st-johns) ### Activities ### Packages > [Palermo Vacations](https://www.expedia.ca/Palermo.d2831.Destination-Travel-Guides) > > [Caesars Casino](https://www.expedia.ca/Caesars-Casino-City-Centre.d553248621532864684.Vacation-Attraction)