Hotel is mainly for the large groops, if you are alone they don't know how to treat you! Can put you to sit next to the kitchen, because all the places will be reserved for the groups. You can't choose your menu, you have to eat what group eats at the moment, even if you are alone. bus is running while group is coming or leaving, meaning very long. People are nice like all Italiens, but professionaly bad, they are not there to serve you, they make it clear if they don't speak English. Overseas flights are coming ususaly in the morning, but you can't get to your room before 14.00 and the restaurant opens only for food to serve the groups.