Title: Hammock Hotel Rochester Niagara Falls - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hammock Hotel Rochester Niagara Falls Pet-friendly hotel with free parking connected to a shopping center in Rochester ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/700/640/0073bc96.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/700/640/2dd54a6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/10000/700/640/8394a353.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/10000/700/640/098c5ece.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/10000/700/640/6f717973.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hammock Hotel Rochester Niagara Falls is conveniently near the Kodak Center for Performing Arts, making it a perfect base for visitors. Guests enjoy the garden, stay fit at the gym, and appreciate free self parking and on-site dining options. 3.0 ## Popular amenities - Gym - Laundry - Pet-friendly - 24/7 front desk - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 30 - Dec. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 1 - Dec. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=640&PinnedHotelID=640&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Floor plan](https://images.trvl-media.com/lodging/1000000/10000/700/640/6b1658e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge LCD TV Blackout drapes/curtains Premium bedding Pillowtop bed - Sleeps 5 - 2 Queen Beds ![Separate tub and shower, eco-friendly toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/10000/700/640/699f460c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge LCD TV Blackout drapes/curtains Premium bedding Pillowtop bed - Sleeps 4 - 1 King Bed ![Separate tub and shower, eco-friendly toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/10000/700/640/699f460c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Jetted Tub ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge LCD TV Blackout drapes/curtains Pillowtop bed Separate bedroom - 1 bedroom - Sleeps 4 - 1 King Bed ![Separate tub and shower, eco-friendly toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/10000/700/640/699f460c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge LCD TV Pillowtop bed Sofa bed - double Premium bedding - Sleeps 5 - 1 King Bed and 1 Twin Sofa Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/700/640/dd39c6a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge LCD TV Blackout drapes/curtains Pillowtop bed Separate bedroom - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/1000000/30000/21600/21553/9ae679b5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Rochester-Greece Rochester - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 1,006 reviews CA $99 CA $113 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Rochester-Greece.h21553.Hotel-Information?chkin=2025-12-31&chkout=2026-1-1&rm1=a2®ionId=602966&destination=Rochester (and vicinity)&destType=MARKET&latLong=43.156151,-77.610504&searchId=efc8be89-d81f-4b73-bd57-57c4f69226c1&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/4000000/3740000/3734800/3734774/31f257a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Rochester/Greece, NY Rochester - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,005 reviews CA $150 CA $171 total includes taxes & fees Dec 12 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hammock-Hotel-Rochester-Niagara-Falls.h640.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hammock-Hotel-Rochester-Niagara-Falls.h640.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.20515%2C-77.66760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SuesEyHKjl_z-tE4EYMnwyv69eU=) 1501 Ridge Rd W, Rochester, NY, 14615 #### What's nearby - Highland Hospital of Rochester - 20 min walk - 1.7 km - Mall at Greece Ridge - 3 min drive - 1.5 km - Hermes by Praxiteles - 3 min drive - 3.3 km - Strong - 11 min drive - 15.5 km - University of Rochester - 12 min drive - 17.2 km #### Getting around - Rochester Station - 12 min drive - Greater Rochester Intl. Airport (ROC) - 10 min drive #### Restaurants - ‪Red Robin - ‬2 min drive - ‪Chick-fil-A - ‬19 min walk - ‪Chipotle Mexican Grill - ‬12 min walk - ‪Olive Garden - ‬9 min walk - ‪Starbucks - ‬6 min walk ## About this property ### Hammock Hotel Rochester Niagara Falls Hotel near Kodak Center for Performing Arts Located close to Strong and ARTWalk, Hammock Hotel Rochester Niagara Falls provides a shopping mall on site, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center. Other perks at this hotel include: - Free self parking - Bike rentals, RV/bus/truck parking, and an electric car charging station - Express check-out, an elevator, and coffee/tea in the lobby Room features All 81 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and separate tubs/showers - 32-inch LCD TVs with premium channels - Mini fridges, microwaves, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5850000/5841600/5841547/75d84b60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Rochester/Henrietta Rochester - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,008 reviews CA $122 CA $139 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=5841547&PinnedHotelID=5841547&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/5000000/4320000/4315500/4315433/5406f2c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Chili/Rochester Airport Rochester - 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Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=40084871&PinnedHotelID=40084871&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - RV/bus/truck parking on site ### Food and drink - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals - Gym - Shopping mall ### Family friendly - In-room microwave - Laundry facilities - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - 24-hour business center - Computer station - Meeting room ### Outdoors - Garden - Picnic area - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 100% renewable energy - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 40 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 40 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between December 8 and July 1. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 30 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 40 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Pet fee: USD 30 per pet, per night - Service animals are exempt from fees - Early check-in fee: USD 40 (subject to availability) - Late check-out fee: USD 40 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Comfort Inn Hotel Rochester West Comfort Inn West Rochester Comfort Inn Rochester Comfort Inn West Hotel Rochester Rochester Comfort Inn Comfort Inn Rochester Greece Hotel Comfort Inn Greece Hotel Comfort Inn Rochester Greece Comfort Inn Greece Comfort Inn Rochester Greece Hammock Hotel Rochester Niagara Falls Hotel Hammock Hotel Rochester Niagara Falls Rochester Hammock Hotel Rochester Niagara Falls Hotel Rochester ## Frequently asked questions ### Is Hammock Hotel Rochester Niagara Falls pet-friendly? > Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hammock Hotel Rochester Niagara Falls? > Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 40 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hammock Hotel Rochester Niagara Falls? > Check-out is at 11 AM. Late check-out is available for USD 40 (subject to availability). ### Where is Hammock Hotel Rochester Niagara Falls located? > Located in the heart of Rochester, this hotel is 2 mi (3.2 km) from Kodak Center for Performing Arts and within 6 mi (10 km) of Lake Ontario and Strong. ARTWalk and Rochester Museum and Science Center are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hammock Hotel Rochester Niagara Falls Reviews 3.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 2.8 Cleanliness ### 2.6 Amenities ### 4.4 Staff & service ### 3.0 Eco-friendliness ### 2.6 Property conditions & facilities 10 - Excellent 3 8 - Good 3 6 - Okay 6 4 - Poor 8 2 - Terrible 67 ### 6/10 Okay #### Erin Nov 26, 2021 Liked: Staff & service Disliked: Amenities Booked for the free breakfast, they had no breakfast. Got put in the wrong room and had to wait to be put in the right room. ##### Erin Stayed 3 nights in Nov 2021 ### 2/10 Terrible #### Theresa Nov 6, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel looked dirty, the room was dirty, the sheets had stains, the room had roaches, the wall and lamp shade had holes and what looked like poop. There were flies in the hallway and inside the room. It was a horrible experience ![](https://a.travel-assets.com/ugc/hotel-reviews/6764B9F4567DD8108D545F7741CC3379C118D80E1636238882973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/85D0473EF86FE04D1205D13EE8C740FF57C66E921636238881275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5A8FEB3CD865B6E0170A6D558FEFE9DEEA6C50671636238881715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41FDC514D9B7A02F7AAA7CC2D314F43214F637071636238882169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Theresa Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Dartanieyne Nov 5, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not good Roaches everywhere ##### Dartanieyne Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Robert Oct 24, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Literally there was roaches, and dirty bedding. Literally doesn’t even have a jetted tub in the room. Literally left early and didn’t stay the night because it was disgusting and didn’t want to sleep there. Wasted my money ##### Robert Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Verified traveller Oct 22, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### The bed and room had a strong Urine smell! My sheets were dirty and the bed had a really strong smell of urine. The front desk insisted they were clean but I could see bodily fluid stains. THIS WAS A VERY DISGUSTING EXPERIECE. Shame on Hotels.com for being associated with such a disgusting property. ##### Verified traveller Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Scott Oct 18, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was nothing I liked. The property, the hotel & room was very dirty. When I walked in there was no one at the front desk. They were outside talking. While checking in the front desk person was one her cell phone. The whole time. I asked for a second room key and was told I could only have one as they did not have enough and needed for other guests. When I got to my room the toilet was running, there was used soap and wrapper on the counter, the fire alarm was off the wall sitting behind the TV with no batteries in it. To stop the toilet I had to take the lid off and push the plunger down and there was a large piece of porcelain missing from the tank. The coffee maker in the room was missing the part that holds the filter. The carpet was extremely dirty. At 9:00 just after taking s shower my door opened without a knock or a warning and it was the maid. No breakfast was available even though it said that it was included. The coffee was basically empty and the ¼ cup that was able to get was ice cold which shows it had not been addressed. Very bad experience all around from check in till the time I checked out. Will never stay there again and will make sure to tell others not to stay there….. ##### Scott Stayed 1 night in Oct 2021 ### 2/10 Terrible #### MARIA Oct 17, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t like anything of the hotel, because fire alarm it was disconnected, roaches in the bathtub, the rug so dirty in the room and the hallway, lobby etc.and Finnally I got bite bug. ##### MARIA Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Lutz Oct 16, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort Run down. Wallpaper coming off the wall. FILTHY. No towels. NEVER AGAIN. ##### Lutz Stayed 1 night in Oct 2021 ### 2/10 Terrible #### DAWN Oct 15, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Placed in the wrong room, not what I booked and paid for! Staff unwilling to help! Very poor customer service! ##### DAWN Stayed 1 night in Oct 2021 ### 4/10 Poor #### Renee Oct 13, 2021 Disliked: Cleanliness, amenities, property conditions & facilities The place was dirty. I can forgive a bit of wear and being outdated...but this was pretty bad. I doubt the room had been thoroughly vacuumed in months, and I doubt it or the halls had been even casually vacuumed in weeks. There was nastyness on the walls (boogers..throw-up?). I ended up going and buying my own cleaning supplies and wiping down EVERYTHING. The same spilled food and sugar sat untouched in the lobby area the whole weekend. In addition to cleanliness problems, it looked like out room had experienced pretty bad water damaged at some point, and the drain in the tub didn't work. honestly, the best I can really saw is there were no bugs and the towels and sheets seemed to have been washed. I also didn't feel very safe. Some of that is my fault for asking for an accessible room that put us on the ground floor, but one night I know for sure I heard a drug deal right outside our window, and there seemed to be a nightly party going on in the parking lot outside our window, complete with domestic disputes, alcohol, and some bad trips. ##### Renee Stayed 3 nights in Oct 2021 ### 2/10 Terrible #### Verified traveller Oct 12, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst hotel ive ever been to Easily the worst hotel ive ever stayed at. It was filthy. The lock on the door was broken, 3 of the light bulbs in the room were dead, the smoke detector was ripped off the wall and laying next to the tv which the remote had no batteries. 2 of the pillows didnt even have pillow cases and were stained. There were no towels. Everything smelled terrible, the walls were stained and there were fruit flies all over the place. ![Broken door latch](https://a.travel-assets.com/ugc/hotel-reviews/0C59FFAAA21054F77A01C9EAD88E0058BA0169DD1634060893197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Smoke detector ripped off the wall](https://a.travel-assets.com/ugc/hotel-reviews/668C7C39ACA6B68D592A5B94F66AC57F8AE0085C1634060913550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2021 ### 6/10 Okay #### Anne Oct 11, 2021 Liked: Staff & service Disliked: Property conditions & facilities The hair dryer didn't work, only one waste basket, the black out curtains didn't close, the inside lock was broken, the fire alarm wasn't up, and the water things for a fire were taped over, some bugs in the bathroom at night when light was turned on. The staff we encountered were friendly and answered questions. ##### Anne Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Catherine Oct 7, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities We checked out of this property immediately after seeing it and did not stay here ##### Catherine Stayed 4 nights in Oct 2021 ### 2/10 Terrible #### Nancy Oct 2, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Sad state This hotel needs a lot of attention. Curtains were extremely dirty and even had blood on the sheers in more than a few spots. They also were hanging in a couple area’s. Office chair was totally ripped with all front padding showing and dirty which meant it had been that way for awhile. half of light bulbs were burned out over both bathrooms and bar area. Sadly, I could go on and on. Somebody else was complaining about their room at the counter when I was there. This was supposed to be a suite for $196.00. ![](https://a.travel-assets.com/ugc/hotel-reviews/C90FACDF6B80FA41889C89F3F205EDB93C72C3E11633174977116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nancy Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Rafael Oct 1, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad unclean hotel Not a clean hotel, terrible staff. ##### Rafael Stayed 2 nights in Sep 2021 ### 2/10 Terrible #### Carlos Oct 1, 2021 Disliked: Cleanliness, amenities, property conditions & facilities too dirty ##### Carlos Stayed 1 night in Sep 2021 ### 4/10 Poor #### Laurie Sep 30, 2021 Disliked: Amenities, property conditions & facilities In need of serious updates.. staff socializes ALOT.. did not feel safe & shady stuff going on in back parking lot.. no breakfast, cold coffee in lobby(even right after ‘fresh thermos’ was brought out.. ##### Laurie Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Emily Sep 8, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities staff where unfriendly. room was dirty and needed much repairs ##### Emily Stayed 2 nights in Sep 2021 ### 2/10 Terrible #### Rahsheem Sep 6, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Worse experience ever ![](https://a.travel-assets.com/ugc/hotel-reviews/A171E894F164FA13525508C199AC6977484213FF1630924600273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rahsheem Stayed 1 night in Sep 2021 ### 2/10 Terrible #### angely Aug 31, 2021 Disliked: Staff & service Malo ##### angely Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Verified traveller Aug 30, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### stay away from here really dirty hotel. reeks of weed. they couldn’t bother to thorough vacuum and dust my room. non refundable otherwise I would’ve demanded a refund ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Zack Aug 29, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The experience here is awful, rooms smell like cigarettes and weed, blunts and cigarettes in the hallways and elevator. There are Cockroachs in the rooms bathroom, the shower vent is stuffed with dirt, there are stains all over the bed an floor. No drinks or food on site. Piles of garbage in the hallways. Half drank alcohol beverages on the check in counter. Cars in the parking lot with headlights smashed out. And the Staff during check in seemed like they didn’t want to be there. Cockroach’s In the bathroom for gods sake. this a Horrible horrible place. Especially for the money ##### Zack Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Katarzyna Aug 29, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is disgusting. We checken in to the room had a cigarette butt in my bath tub with some wig hair. Sheets were disgusting, food leftover on the carpet. We asked for a new room and the other room had dirty sheets left on the floor next to the bed, 100 fruit flies surrounding throw up on the floor. This hotel is horrible. ##### Katarzyna Stayed 1 night in Aug 2021 ### 4/10 Poor #### Susan Aug 28, 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The staff was very nice. The rooms smelled bad, the sheets, towels and comforters and curtains had stains and/or holes on them. They had washed the towels, and linens, but the stains remained. ##### Susan Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Carol Aug 26, 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### A horrible place to stay!! When we got to the Hotel they said they couldnt accommodate us because they didnt have any clean rooms,this was at 10 pm. I wouldnt have stayed there anyway because the place reeked of pot. It was so bad that my son who was in the car trying to find another hotel could smell the pot. I asked to use the restroom in the lobby. The toilet bowl was cleaner then the bathroom sink , it is porcelain at it was all rusted couldnt wait to get out of this place. I was surprised to see you would even list them. ##### Carol Stayed 1 night in Aug 2021 ## Expedia's Latest Trends ### Hotels > [Pod Brooklyn](https://www.expedia.ca/New-York-Hotels-Pod-Brooklyn.h19908533.Hotel-Information) > > [Comfort Inn Prospect Park - Brooklyn](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-Prospect-Park-Brooklyn.h34488449.Hotel-Information) > > [Best Western Plus Victor Inn & Suites](https://www.expedia.ca/Rochester-Hotels-Best-Western-Plus-Victor-Inn-Suites.h2227700.Hotel-Information) > > [The Brooklyn](https://www.expedia.ca/New-York-Hotels-The-Brooklyn.h11854835.Hotel-Information) > > [Liberty View Brooklyn hotel](https://www.expedia.ca/New-York-Hotels-Liberty-View-Brooklyn-Hotel.h76162708.Hotel-Information) > > [1 Hotel Brooklyn Bridge](https://www.expedia.ca/New-York-Hotels-1-Hotel-Brooklyn-Bridge.h15399642.Hotel-Information) > > [Salvatores Grand Hotel](https://www.expedia.ca/Buffalo-Hotels-Salvatores-Grand-Hotel.h9743017.Hotel-Information) > > [Penny Williamsburg](https://www.expedia.ca/New-York-Hotels-Penny-Williamsburg.h78573792.Hotel-Information) > > [Holiday Inn Brooklyn Downtown by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Brooklyn-Downtown.h9303573.Hotel-Information) > > [The Delavan Hotel & Spa](https://www.expedia.ca/Buffalo-Hotels-The-Delavan-Hotel-Spa.h15031117.Hotel-Information) > > [New York Marriott at the Brooklyn Bridge](https://www.expedia.ca/New-York-Hotels-New-York-Marriott-At-The-Brooklyn-Bridge.h79216.Hotel-Information) > > [The Lodge Red Hook](https://www.expedia.ca/New-York-Hotels-The-Lodge-Red-Hook.h4494312.Hotel-Information) > > [Hampton Inn & Suites Rochester/Victor](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-Rochester-VictorFairport.h84688.Hotel-Information) > > [Aloft New York Brooklyn](https://www.expedia.ca/New-York-Hotels-Aloft-New-York-Brooklyn.h4199333.Hotel-Information) > > [The Tillary Hotel](https://www.expedia.ca/New-York-Hotels-The-Tillary-Hotel.h10635869.Hotel-Information) > > [Tru by Hilton Williamsville Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Tru-By-Hilton-Williamsville-Buffalo-Airport.h21329922.Hotel-Information) > > [Highbridge Hotel](https://www.expedia.ca/New-York-Hotels-Highbridge-Hotel.h92420628.Hotel-Information) > > [Hampton Inn Brooklyn/Downtown](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Brooklyn-Downtown-NY.h8026859.Hotel-Information) > > [EVEN Hotel Brooklyn by IHG](https://www.expedia.ca/New-York-Hotels-EVEN-Hotel-Brooklyn.h12703852.Hotel-Information) > > [Hotel Indigo Williamsburg - Brooklyn by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Indigo-Williamsburg-Brooklyn.h36093308.Hotel-Information) > > [Garden Place Hotel](https://www.expedia.ca/Buffalo-Hotels-Garden-Place-Hotel.h1060721.Hotel-Information) > > [Arlo Williamsburg](https://www.expedia.ca/New-York-Hotels-The-Williamsburg-Hotel.h16007579.Hotel-Information) > > [Springhill Suites Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Springhill-Suites-Buffalo-Airport.h11567601.Hotel-Information) > > [Red Roof Inn Buffalo - Niagara Airport](https://www.expedia.ca/Buffalo-Hotels-Red-Roof-Inn-Buffalo-Niagara-Airport.h816.Hotel-Information) > > [The William Vale](https://www.expedia.ca/New-York-Hotels-The-William-Vale.h11971622.Hotel-Information) > > [The Del Monte Lodge Renaissance Rochester Hotel & Spa](https://www.expedia.ca/Rochester-Hotels-The-Del-Monte-Lodge-Renaissance-Rochester-Hotel-Spa.h35410.Hotel-Information) > > [Ace Hotel Brooklyn](https://www.expedia.ca/New-York-Hotels-Ace-Hotel-Brooklyn.h69404565.Hotel-Information) > > [Sheraton Brooklyn New York Hotel](https://www.expedia.ca/New-York-Hotels-Sheraton-Brooklyn-New-York-Hotel.h3360610.Hotel-Information) > > [The Hoxton Williamsburg](https://www.expedia.ca/New-York-Hotels-The-Hoxton-Williamsburg.h29098385.Hotel-Information) > > [The L Hotel](https://www.expedia.ca/New-York-Hotels-The-L-Hotel.h33233120.Hotel-Information)