The Fern Surya Resort Dharampur, Kasauli Hills, Series by Marriott
8/10 Good
"Property location very good all the staff is very good and cooperative like reception, house keeping , or restaurant i know 2 person in restaurant TANISHA & SUNNY, but but propery is 24 year old need renovation in rooms, rooms and wah room condition is not good"
"From booking through the return from our excursion, the overall experience was excellent. The property is well maintained and professionally managed, with staff who are welcoming and attentive from arrival.
Consistent with what one might expect from an ITC-associated property, Storii blends local cultural touches with attentive hospitality and quality cuisine. The newly built rooms combine local design with modern amenities and offer scenic views of the apple valley.
One area for improvement: I'd booked via Hotels.com with "Pay at Property," but received multiple pre-arrival calls requesting 50% upfront payment. Staff were courteous each time, but on arrival, the full stay was charged immediately at check-in — defeating the purpose of that booking option. Not a dealbreaker, but future guests should confirm payment terms directly with the property before booking.
The approach road is still under construction, though the property itself is fully accessible and operates at full capacity. Staff were proactive in managing any resulting inconvenience, ensuring guests could arrive and depart safely and comfortably."
"We had a marvelous experience at the hotel. The staff was very courteous and helpful. Food was excellent with plenty of options. There was ample parking space for our car. The view from the hotel was breathtaking. Amenities were exceptional. We really enjoyed our stay."
"We travelled with our 1.5 years old daughter, The service is top notch. One thing is worth mentioning Chef Sunny and other staffs took special care of my daughter's meal which made the stay awesome."
"Reception staff particularly Tamana and Anuradha were friendly and very helpful. The service they provided was impeccable.
Restaurant staff were largely not as attentive/helpful bar one member of staff who served us on our first day. Tables were not cleaned promptly between services. The service in the restaurant was off putting to say the least."
What are some of the best vacation home rentals in Ranhot?
Narkanda Heights: This vacation home rental outside of Ranhot comes with free WiFi so you can feel at home during your trip. This vacation rental also comes with free parking to give you added peace of mind. See all vacation rentals in Ranhot.
If I need to cancel my hotel reservation in Ranhot, will I receive a refund?
Yes! You'll find that most hotel bookings are refundable provided that you cancel prior to the accommodation's cancellation deadline, which is often 24 or 48 hours before your arrival date. If you booked a non-refundable reservation, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Ranhot.
How is it to stay in Ranhot?
Travelers to Ranhot will find plenty to explore and enjoy. In Ranhot, there are 2 hotels and other accommodations to choose from. Find out more about Ranhot.
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
Scan the QR code with your device camera and download our app