Search Apartment Rentals in Punta Sam

"We had dietary restrictions as we only eat halal and they were very good about it. Everyone in the food and beverage were notified and they were really helpful to ensure we had a great experience."

"Have been coming for several years and never disappoints. Always receive the best of service and everyone is very helpful and courteous. Food is great and have a variety of activities throughout the day. Will keep on coming back! "

"It’s a very unique and luxurious experience "

"Everything was fantastic."

"Traveled with family and two small children, age 2 and 5. The hotel is beautiful and clean. The food at all restaurants and amazing. Food truck and food by the pool is also great. The breakfast buffet is also outstanding. The spa my husband used was beautiful. The shows at night were very entertaining for adults and children. The carousel was fun for young children. The kids club was so nice for kids ages 5 and up. But the best of all was the staff, outstanding service. Very attentive, nice and professional. Our bell boy, Adrian who walked us up to our room on day one and walk us to our car on our last day was so nice. Lastly, Rosa and Ada who were staff at the lobby were the sweetest and most kindest. Remembered our names and were so nice to my little boys. Every chance they get they offered drinks and asked how everything was going. Also the staff by the pool are very fast with drinks and food. They helped out with finding chairs to sit and obtain umbrella for our kids. 10/10 hotel all due to the staff and food. Food is very important to me. Everything was clean, turn down service was impeccable. Only negative which really the hotel can’t control is the beach, unusable due to seaweed and rocky. Also when taking a shower the water smelled bad. Would definitely come back and will recommend to anyone traveling with kids. "

"Excelent Food , great staff "

"!"

"Everyone was wonderful! My husband lost his nice sunglasses at the airport and concierge helped him find a new pair that wasn’t 300. The kids area was perfect for my kids. We have a 3, 4, and 6 year old. Honestly, plan to book again which I never like to do to experience something new, but it actual gave me a break as a mom. "

"Our stay was perfect for my family very safe, clean, and comfortable. The beds were spotless and cozy, and the staff was exceptionally well-trained, caring, and friendly. Overall, both my family and friends were very happy with the experience. I’ll definitely continue to recommend this hotel to everyone I know."