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"Very friendly and helpful staff "

"Hotel is looking a bit tired and could use a refresh. At the price point it seemed somewhat churlish to ask for a further £10 for a bathrobe that other hotels provide free. "

"Clean room. Very lovely and warm staff very good management team and l really enjoyed my the time my little one. Everything was amazing and l can not wait to good back. The room 424 have the best seaview. "

"We booked a twin room, which was confirmed at check-in however we were told that the room had a king size bed. Took 3 phone calls and two and a half hours to get housekeeping to ste the room up as booked. Not good enough. "

"The hotel is great, but the only good thing about it's location is that it's right next to Gatwick South Terminal. No local amenities beyond a KFC and a McDonalds, and you have to cross what looks like a slip road and industrial estate to get to them. Very very functional, but being your own food."

"The staff were incredibly helpful. The room was clean and the bed was really comfortable. I particularly like that the bath was quitte low and i could have shower without worrying about climbing in and out. The shower was powerful."

"Great hotel for flights from London Gatwick. Staff are great! 20% off Whetherspoons is an added bonus! Thank you."

"Great location and family hotel "

"We have stayed at this Hotel a few times over the last couple of years, staff are always friendly and efficient. I usually ask for a room on an upper floor which have always been quiet, unfortunately we were given a room on the first floor close to the main road, but there was a constant noise in the room (a loud humming) which went on all night, making it difficult for us both to sleep! We were also told at check in that their parking charges have gone up, we were still charged £10 as we'd booked earlier, but not sure I'd stay again depending on how much it has increased by, as really parking for Hotel customers should be free in my opinion!"