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La Veranda Resort Phu Quoc - MGallery – Avis

4.5 out of 5
La Veranda Resort Phu Quoc - MGallery
Tran Hung Dao Street, Duong Dong Beach, Phu Quoc, Kien Giang

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 166 avis sur 212." "
Note de 8 – Bien, d’après 38 avis sur 212." "
Note de 6 – Acceptable, d’après 6 avis sur 212." "
Note de 4 – Médiocre, d’après 1 avis sur 212." "
Note de 2 – Terrible, d’après 1 avis sur 212." "

9,8/10

Propreté

9,6/10

Service et personnel

9,6/10

Commodités

9,6/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 – Bien

Guillaume

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2019

10/10 – Excellent

bruno

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en mars 2019
Front Office Manager a répondu le 13 mai 2019
Dear Mr & Mrs. Bruno, Bonjour ! Xin Chao ! Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery by Sofitel. We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service.That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en juillet 2018
Enzo Lepolard, Guest relations officer a répondu le 31 août 2018
Dear valued guests, Thank you so much for taking the time to write this review on our beautiful mansion by the sea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kinds regards, La Veranda Management Team

10/10 – Excellent

Bach Dang

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
mérite bien ses 5 étoiles. Le personnel est remarquable
Séjour de 4 nuits en juillet 2017
Cher Bach Dang, Merci beaucoup d'avoir pris le temps de partager votre expérience à La Véranda! C'est un réel plaisir de lire votre commentaire et je ne manquerai pas de partager votre satisfaction avec notre personnel. Encore une fois merci et nous espérons vous revoir très bientôt sur Phu Quoc! Bien à vous Jessica Imbert

10/10 – Excellent

Gilles, Québec (Canada)

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un coup de coeur incontournable à Phu Quoc!
Pas le moindre bémol à exprimer sur ce magnifique "resort", où tout respire le bon goût et le raffinement, sans compter la gentillesse sentie (et non empruntée) de tout le personnel. Si ce n'était de l'éloignement géographique, nous irions y passer une semaine tous les ans.
Jessica Imbert a répondu le 21 mai 2017
Cher Gilles, Xin chao! Je suis heureuse de lire que votre séjour à la Véranda a été memorable et que vous ayez pleinement apprécié votre pause détente parmi nous. Je ne manquerai pas de partager votre message avec notre équipe qui sera ravie de votre satisfaction. Merci d’avoir pris le temps de partager votre expérience et nous espérons vous accueillir de nouveau lors de vos prochaines vacances sur Phu Quoc. Bien à vous Jessica Imbert Guest Relation Officer MGallery by Sofitel - La Veranda Resort - Phu Quoc

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
General Manager a répondu le 19 nov. 2016
We appreciate and would like to thank you for your 5 star review. We look forward to welcoming you again in the not to distant future. Kind regards,

8/10 – Bien

Alessandro, Mons

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
l hotel est irréprochable mais...
l hotel en lui même est irréprochable: beau, très bien entretenu, parfaitement situé. Les chambres sont belles, grandes et propres. Il s agit définitivement du plus bel hotel de l ile. Pas mal d activités possibles (piscine, plage privée, kayak gratuits, beach volley, ping pong, il y a même des jeux de société). Par contre les restaurants (3 différents) et le bar sont beaucoup trop chers! Du coup, ils sont constamment vides et on ne profite pas pleinement de l experience que propose l hotel vu qu on fini par le déserter, dommage.

10/10 – Excellent

frederike, biarritz

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le paradis
Endroit de rêve,tout est parfait,un raffinement dans la decoration ,très rare,un personnel aux petits soins,une situation idéale,aucun défaut,on ne pense qu'à revenir,plein de petites attentions et une grande table,superbe+++++

2/10 – Terrible

Voyageur vérifié

Points forts : État et installations de l’hébergement
Points faibles : Confort de la chambre
Évitez la room 111 !
Malgré que nous séjournions 7 nuits dans l'hôtel, nous avons été placés dans la pire chambre (la 111) complètement à l'extrémité de l'hôtel, à côté de la zone de service des employés et de la buanderie! Bruits le matin! Sûrement parce qu'on avait réservé sur internet le tarif le moins cher avec Hotel.com. Vraiment dégueulasse!

10/10 – Excellent

Tagargouille, Yvelines

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hotel
La VERANDA est un établissement exceptionnel, situé idéalement, au service irréprochable et aux prestations impeccables. Le restaurant est un peu cher mais la carte vaut le détour ne serait-ce que pour la présentation des plats. A conseiller.

8/10 – Bien

Emiko, Yvoire, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel ideal couple et famille
Un joli batiment avec des verandas, un style colonial. Manifique jardin avec une grande piscine. Les staffs sont tres gents. Un Bon cuisine.

8/10 – Bien

Valérie, Switzerland

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien situé, jolie plage, restaurant trop cher
Bon service. Très bon restaurant, bien qu'excessivement cher pour le pays (petit déjeuner non compris, sept fois plus cher qu'ailleurs). La chambre est tout de même à un prix élevé. Toutefois, il est très facile de trouver en dehors et tout proches, de nombreux endroits bons marchés et très bons où manger. Dommage que les prix élevés pratiqués à l'hôtel nous ont obligés à manger ailleurs. Pareil pour le bar (2 verres de vin coûtent trois fois plus). Sinon, la plage est jolie. Les environs immédiats sont pour l'instant encore relativement peu construits. Toutefois, des travaux aux abords immédiats de l'hôtel augurent des changements, par forcément négatifs. L'hôtel offre 44 chambres (s.e.), de jolies tailles et bien meublées. On regrette toutefois que certains clients ne sachent pas fermer doucement leur porte, sans la claquer. Le personnel est très aimable, attentionné et très serviable. Ils font vraiment tout ce qu'ils peuvent pour vous rendre le séjour agréable.

10/10 – Excellent

Alex, Ottawa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024

10/10 – Excellent

Mousab

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing resort with amazing staff and fantastic service
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Wing Han Christine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service. The staff were helpful and attentive. Highly recommended.
Séjour de 6 nuits en février 2024

10/10 – Excellent

Ho Ming

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone carries a smiling face. They pamper us into a state of total relaxation. The beach is wonderful. We can order drinks anywhere at pool and beach. A letter from the manager is very warm to us. An almond cake and cookies are amazing. Efforts of pest control are noticeable.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Jaeseog

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en janvier 2024

10/10 – Excellent

Linn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The personnel is amazing and make your stay really comfortable! Best beach and hotel in the area!
Séjour de 2 nuits en janvier 2024
Sam a répondu le 27 janv. 2024
Dear Linn,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We appreciate your kind recommendation, and we look forward to welcoming you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Sincerely,Shamir Gubot EsperaGuest Expérience ManagerLa Veranda Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The best hotel we’ve ever stayed at
We absolutely loved our stay at this gorgeous and harmonious hotel! Every aspect was perfect - lovely room, beautiful garden, stunning location right by the hotel’s own private beach. We lounged there every single day - and with white sand, clean beach and lovely calm water - why not? The breakfast was amazing and so was all off the staff we meet - everyone was so welcoming, friendly and helpful. If you want a place to stay where everything is well taken care of and you can just sit back and relax - this is it! After visiting places like Ho Chi Minh City and Hanoi, this was the perfect place for ultimate relaxation. Thank you to all the staff who made our honeymoon such a memorable experience! We already miss it and will definitely come back! 10/10.
Séjour de 6 nuits en janvier 2024
Sam a répondu le 27 janv. 2024
Dear Anonymous,Bonjour! Xin Chao!Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery Hotel Collection.We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary.Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our guests with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays.Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another memorable stay!Bien à vous,La Veranda Team

8/10 – Bien

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel and staff.
great hotel on a nice beach where staff are always trying to make your stay enjoyable. Beds could be a little more comfortable. Staff were absolutely fantastic and we look forward to visiting again.
Séjour de 9 nuits en décembre 2023
Sam a répondu le 27 janv. 2024
Dear Michael,We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that you're not entirely satisfied with the bed during your stay. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcoming you again. Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Resort MGallery Collection

10/10 – Excellent

Andy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Sam a répondu le 27 janv. 2024
Dear Andy, We very much appreciate your rating regarding your stay at the La Veranda Resort Phu Quoc - MGallery.It is always a pleasure to receive a positive score. I am sure that this rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Team

10/10 – Excellent

Thomas, Berlin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Anlage in wunderschönem französischen Kolonialstil. Erfreulich ruhige Atmosphäre ohne Animationen oder laute Musik. Üppiger Garten mit Dschungelatmospäre. Das Personal extrem umsichtig, freundlich und hilfsbereit. Hoher Restaurantstandard. Hotelstrand einfach perfekt. Vielleicht das angenehmste Hotels, das wir auf unseren vielen Reisen je kennengelernt haben!
Séjour de 5 nuits en décembre 2023
Sam a répondu le 15 déc. 2023
Dear Thomas,Bonjour! Xin Chao!We are delighted to receive a positive review from you, thank you.We’re thrilled that you enjoyed our rooms so much. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did.Ensuring our guests’ comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey.We are looking forward to welcoming you back in our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us.Sincerely,ShamirGuest Relations ManagerLa Veranda Team

10/10 – Excellent

Philipp

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ausgezeichnet und besser wie erwartet
Séjour de 2 nuits en novembre 2023
Sam a répondu le 19 nov. 2023
Dear Philipp,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We are really delighted to share your feedback with the rest of the team, as it will serve as encouragement to strive for excellence. Bien à vous,La Veranda Team

10/10 – Excellent

Raymond

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, beach, and pool. Nice restaurant with a great breakfast buffet. Very friendly staff with great recommendations and very helpful. Really enjoyed my stay here.
Séjour de 3 nuits en octobre 2023
Sam a répondu le 19 nov. 2023
Dear Raymond,Bonjour! Xin Chao!We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.La Veranda MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us.Your kind review will inspire our team to continuously strive to provide excellent service to our guests.Once again, thank you for your kind words, and we do hope to welcome you to your next tranquil holiday on the Pearl Island.Bien à vous,La Veranda Team

10/10 – Excellent

Amy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La Veranda was the best property I stayed at while my three weeks in Vietnam. I am definitely recommending this to friends and if I return to the island, I will stay here the staff was above and beyond friendly. Sam, from guest relations made me feel so welcome from the onset of my visit. Luan also made me feel very welcome in explaining the property amenities. I pre-planned a massage and that was an amazing way to start my visit. I didn’t feel like I needed to leave the resort as the beach and pool were so lovely and quiet. The beach waters were safe and I knew the beach staff was looking out. The breakfast buffet was very good, I enjoyed the maid to order eggs and pancakes. The pastry section was very good being a solo traveler. I appreciated how extensive the in room dining menu was and how excellent the food tasted. I didn’t want to leave this property. Everything exceeded my expectations.
Séjour de 3 nuits en octobre 2023
Sam a répondu le 25 oct. 2023
Dear Ms. Amy, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that La Veranda Resort Phu Quoc - MGallery was the best property during your three weeks in Vietnam and that you are recommending us to friends. Your kind words about our staff, amenities, beach and pool, breakfast buffet, and in-room dining menu truly make us proud. We are really delighted to share your feedback with the rest of the team specially to Sam and Luan, as it will serve as encouragement to strive for excellence.At La Veranda Resort Phu Quoc - MGallery we strive to make every stay a unique and memorable experience. We take great pride in exceeding our guests’ expectations and are very pleased to hear that we have achieved this goal for you. Once again, thank you for your kind words about our services and we look forward to welcoming you back soon.Best Regards, Shamir EsperaGuest Relations OfficerLa Veranda Resort Phu Quoc - MGallery

10/10 – Excellent

Michael, Omaha

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed at La Veranda many times. The staff makes the stay perfect.
Séjour de 4 nuits en juillet 2023

10/10 – Excellent

Aleksios

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel! Every little detail has been attended to; rooms are stylish and spotlessly clean; the staff is extremely attentive, professional, and helpful; the beach is great, clean, and convenient
Séjour de 3 nuits en janvier 2023
La Veranda Team a répondu le 2 févr. 2023
Dear Mr. Aleksios,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Excellent

kim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is easily the best hotel on phu quoc. It is beautifully styled in a French colonial look, it has its own spacious beach area and pool. A great gym and free daily yoga with a wonderful Vietnamese teacher The staff are fantastic, the food is great. If you want to switch off and enjoy some peace and quiet this is the place for you. Please do tip the staff the average wage is $30 a week they work 6 days!! A couple of dollars goes a long way!
Séjour de 12 nuits en janvier 2023
La Veranda Team a répondu le 27 janv. 2023
Dear Ms. Kim,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Excellent

Jorgen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The best hotel experience ever!
We had a wonderful experience at this hotel and didn’t want to leave. I cannot come up with a single thing with this hotel that is not perfect. It might be seen as highly priced but it is not considering the standard and everything that is included in the price. The transport to the airport is included, sun beds at the beach are included. There are afternoon teas with a wonderful assortment of drinks and snacks a couple of times per week. There are also wine evenings serving wonderful wines a couple of times per week, everything included in the price. Everyone in the staff must have been hand picked as they are so friendly and in a very genuine way. The gardeners will greet you in the morning, the cleaners, the reception, staff in restaurant are all so nice and helpful! The driver picking you up at the airport with a fresh towel and a bottle of water- also so friendly and helpful. Breakfasts are incredibly good. So much tropical fresh fruits and everything else anyone could ever wish for. All served with a wonderful view of the ocean and green garden of the hotel. The hotel rooms are very clean and comfortable. When you walk to the beach the staff will quickly fix the sunbed for you with a mattress, towel and umbrella. The gym was well equipped and clean and open from early morning to late evenings. . There is a yoga class every morning. My wife had the best massage in her life at the hotel. If you are going to Phu Quoc then stay at this hotel.
Séjour de 5 nuits en janvier 2023
La Veranda Team a répondu le 18 janv. 2023
Dear Mr. Jorgen,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Excellent

Komura

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
部屋はとても清潔で、快適でした。プライベートビーチも居心地がよく、贅沢な時間を過ごせました。
La Veranda Team a répondu le 31 déc. 2022
小村さん、ボンジュール!シンチャオ!M ギャラリー コレクション - ラ ベランダ リゾートをご利用いただき、誠にありがとうございます。植民地時代のインドシナでは、サービスは芸術形式として珍重されていました。細部にまでこだわることで、過ぎ去った時代からこの芸術を復活させるために最善を尽くしています。私たちの本物のサービスに満足していただけたことを誇りに思います。私たちはあなたの親切な推薦に感謝し、M ギャラリー コレクション - ラ ベランダ リゾートに再びお迎えできることを楽しみにしています。Bien à vous、ラベランダチーム

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
An amazing hotel with excellent customer service
Séjour de 6 nuits en novembre 2022
La Veranda Team a répondu le 22 nov. 2022
Dear Valued Guest,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,

10/10 – Excellent

Cindy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We were there for two nights with our daughter and her husband. We stayed at the beachfront suites. The rooms and facilities were clean and well maintained. Loved that we were just a few steps from the sand and can hear the waves. Beach was really nice. Wish we could’ve stayed longer. Maybe next time.
Séjour de 2 nuits en novembre 2022
La Veranda Team a répondu le 14 nov. 2022
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Excellent

Cindy

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We really enjoyed our stay. The property is beach front and very clean. We will definitely stay there again the next time we are in Phu Quoc!
Séjour de 2 nuits en novembre 2022
La Veranda Team a répondu le 14 nov. 2022
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Excellent

Stephen

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great getaway place off the beaten track. Excellent staff well trained.
Séjour de 3 nuits en juillet 2022
La Veranda Team a répondu le 4 août 2022
Dear Mr. Stephen. Bonjour ! Xin Chao ! Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort. In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury. Bien à vous,

10/10 – Excellent

Moki, San Francisco

Séjour de 1 nuit en mai 2022

8/10 – Bien

Christophe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
One of the best Boutique Resortson PQ
This was our second stay and yet again we were impressed. Strengths: Price repositioning due to Covid, making this an unbeatable offer. The chef in the restaurant is the secret weapon - offering superb quality and refined meals. Welcome drink is of a high standard Villa's are spacious, and anti mosquito measures available (as you literally live in a jungle) Swimming pool is cozy - well maintained Service is splendid Area's of improvement: Nothing special or lacking, but unfortunately the beach is currently destroyed due to tidal impact while this will be fixed due time. Not under La Veranda control is the next door local resort playing loud music and the construction on the other side. Breakfast is "a la carte" and OK, albeit it lacks a bit of refinement vs the Restaurant experience As a total experience, this is a 4 on 5 star great score in troublesome times. Keep it up !
Séjour de 1 nuit en mars 2021
Enzo a répondu le 19 avr. 2021
Dear Chirstophe, Xin Chao! Bonjour! Thank you so much for your loyalty and for your great review about your stay in La Veranda Resort Phu Quoc - MGallery Collection. MGallery Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us. Indeed it is great to see your positive ratings in most of the areas. However, I have also noted that you're not entirely satisfied with the a la carte breakfast. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Anyway, your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next "wonderful" holiday in Pearl Island. Cordialement, La Veranda Team

10/10 – Excellent

Helen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Relaxing stay in lovely resort
Really loved our stay at La Veranda - a lovely resort with beautiful gardens. Hope the beach reclamation continues to keep beach presentable. Great service and caring manager Enzo who checked in with guests everyday on at least one occasion.
Séjour de 7 nuits en février 2021
Enzo a répondu le 29 sept. 2021
Dear Helen, Xin Chao! Bonjour! Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea. We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc. Kind regards, La Veranda Team

10/10 – Excellent

KOCHIYAMA

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2020
Enzo a répondu le 22 févr. 2021
Dear KOCHIYAMA, Bonjour! Xin Chao! It was a pleasure for us to be your host during your stay in Phu Quoc and are happy to see that we managed to create a perfect stay for you. Your appraisal is much appreciated, especially your kind words on our great service it will be shared with the entire La Veranda team much to their enjoyment. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Kind regards, La Veranda Team

10/10 – Excellent

Steven, Ho Chi Minh City

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great stay at La Veranda over the Christmas holiday. The facility is top notch and the beach is beautiful. Most of all the staff, everyone from management, to reception, to F&B, to housekeeping, to grounds and security was friendly, proficient, and genuinely focused on making our stay as comfortable and pleasant as possible.
Séjour de 4 nuits en décembre 2020
Enzo a répondu le 22 févr. 2021
Dear Steven, Xin chao! Bonjour! Thank you so much for this great review, we are delighted to see that your enjoy so much your Phu Quoc getaway in La Veranda Resort MGallery Collection! In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We're sure that this wonderful feedback will motivate us to strive harder for providing the best service for our customers. Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 – Excellent

SHOZO

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
熱帯植物の緑に溢れたコロニアル調ホテル
熱帯植物が溢れる森のような庭の中に泊まるのが楽しいホテル。森を抜けると白いビーチが待っています。木の温かみがあるバーやライブラリーもあるアットホームなコロニアル調の石造りの家で静かに時間を過ごせます。ホテルの近くにはフレンチコミュニティやアイリッシュバーなどもあります。惜しむらくは夜の隣のホテルの浜辺のDJがちょっと。
Séjour de 2 nuits en décembre 2020
Enzo a répondu le 23 févr. 2021
Dear SHOZO, Xin chao! Bonjour! What a pleasure it is to read your wonderful review ! We thank you so much for sharing your experience with other fellow travellers here regarding your experience at our hidden oasis. We are pleased to read that you enjoyed your wedding anniversary trip in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection , and once again, thank you for your nice comments! Bien cordialement, La Veranda Team

8/10 – Bien

michae c

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good Place To Relax
Nice and quiet resort with a lot of trees and plants. Staffs are friendly and helpful. Very short walk to the beach and swim there where the water is clean and calm. My room is a bit small with a queen size bed otherwise everything is perfect. The bed is comfortable and the balcony size is good. Just a short ride to the night market, my favorite sea food restaurant Xin Chao and the airport. You can walk easily to the King Kong supermarket to buy snacks and drinks. Buffet breakfast is good with many varieties and sitting area is very comfortable . The TV channels are ok but not the best and I wish the TV screen can be larger. I was there on Christmas eve and I received a little gift from the hotel. That is very nice.
Séjour de 1 nuit en décembre 2020
Enzo a répondu le 22 févr. 2021
Dear Valued guests, Xin Chao! Bonjour! What a pleasure it is to read your wonderful review on Hotel.com! We thank you so much for sharing your experience with other fellow travelers here regarding your experience at our hidden oasis. We are pleased to read that you enjoyed your stay with us in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Regarding your feedback on the TV, I'm sorry to hear that you didn't have the best experience. We are currently investing in the refurbishment of our rooms and we will have soon the most up to date equipment. Larger TV are available in our highest room category. We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection. Bien cordialement, La Veranda Team

10/10 – Excellent

Jeppe

Séjour de 6 nuits en octobre 2020

10/10 – Excellent

Christophe

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A rating re-confirmed
Despite poring rain, we had a great get-away weekend as the overall service and quality of dishes was outstanding. The rooms are obviously a highlight and the colonial setup a gem. We had however some issues with a faulty old airco but the resort provided the possibility for an upgrade to a villa. Overall, we can highly recommend this place as being very convenient and of high standards
Séjour de 2 nuits en juillet 2020
Enzo a répondu le 29 sept. 2021
Dear Christophe, Bonjour! Xin Chao! We are delighted to receive a positive review from you, thank you. We’re thrilled that our upgrade had fulfilled your enjoyment. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did. Ensuring our guest’s comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey. We are looking forward to welcoming you back to our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us. Bien à vous, La Veranda Team

10/10 – Excellent

Dhini, Hanoi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The resort is beautifully decorated, best location to the sea dan the staffs are so helpful. They go to extra length to accomodate guess satisfaction. They upgraded our room free charge. Best services, complimentary airport transport both ways, complimentary transport to Sao Beach and amazing Welcome Drink. I definitely would like to come back again. One more thing, they have the best Gourment restaurant for dinner.
Séjour de 3 nuits en juillet 2020
Enzo a répondu le 29 sept. 2021
Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea. We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc. Kind regards, La Veranda Team

10/10 – Excellent

Daniella

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Paradise
Truly a spectacular stay — the hotel staff were all wonderful, the beach + pool are lovely, the food is great, the rooms are airy and light and very comfortable, the spa was lovely, I could go on and on. Highly recommend, couldn't find a single fault with the place and absolutely will be coming back.
Séjour de 4 nuits en mars 2020
Enzo a répondu le 29 sept. 2021
Dear Daniella, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery by Sofitel is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on the Pearl Island. Cordialement, La Veranda Team

10/10 – Excellent

Margaret

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel.
Superb hotel, staff great AOM on front desk provided great service with flight disruption. Spa excellent, Mr Trung yoga classes and spa treatments were perfect. Food in the hotel was very good with local restaurants if you want to eat out.
Séjour de 5 nuits en mars 2020
Enzo a répondu le 29 sept. 2021
Dear Margaret, Bonjour! Xin Chao! Thank you for your personal feedback regarding your recent visit here to La Veranda Resort MGallery Sofitel. We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 – Excellent

jennifer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
French colonial fusion of delight
I felt like I’d been transported back in time to a gentler world cushioned by good manners, respect and an eye for detail. From the complimentary drinks upon arrival and departure, a lemon sorbet by the pool to an evening chocolate delivered with a smile.
Séjour de 1 nuit en mars 2020
Enzo a répondu le 29 sept. 2021
Dear Jennifer, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island. Cordialement, La Veranda Team

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Helt fantastisk
La Veranda er det skønneste chamerende resort, hvor beliggenhed,service og mad går op i en højere enhed. Trods mange resorts på Phu Quoc's Long Beach oplever man en fred og idyl hos La Veranda, der er helt unik. En sand perle, der får vores varmeste anbefalinger.
Séjour de 5 nuits en février 2020
Enzo a répondu le 29 sept. 2021
Dear Anonymous, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island. Cordialement La Veranda Team

10/10 – Excellent

Anna, Tokyo

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
欧米人の多い、落ち着いた雰囲気のリゾートです。大きすぎず、静かで、とても気持ちいい滞在でした。 プライベートビーチも、ホテルゲストのみの利用なのでゆったり。チェアの間隔もゆったりしています。海側から振り返ってみると、左右別のホテルのビーチは混み合っていて、別の空気が流れているようでした。 大人のリゾートですが、レストランには子供用チェアもあり、皆さんとても優しくしてくださいました。 また訪れたいホテルです。
Séjour de 2 nuits en janvier 2020
Enzo a répondu le 29 sept. 2021
Dear Anna, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team