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Valley Forge Casino Resort – Avis

4 out of 5
Valley Forge Casino Resort
1160 1st Avenue, King of Prussia, PA

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 497 avis sur 1014." "
Note de 8 – Bien, d’après 261 avis sur 1014." "
Note de 6 – Acceptable, d’après 115 avis sur 1014." "
Note de 4 – Médiocre, d’après 72 avis sur 1014." "
Note de 2 – Terrible, d’après 69 avis sur 1014." "

8,6/10

Propreté

8,2/10

Service et personnel

7,6/10

Commodités

8,2/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Sean

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were in town for a lacrosse tournament. The hotel was priced better than most in the area and everything was good. No issues and clean. Only issue is the smoking in Casio but that is in a different building from hotel.
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Tessa

Voyage en famille, Voyage d’affaires
Points faibles : Commodités
Ok I was asked to check in a room I did not reserve I did but declined the room and still was given a different room not the one I saw in pictures I’m disappointed
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Diane

Voyage en famille
Points forts : Service et personnel
Nice hotel Needs upgrade
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Nicholas

Voyage de couple
Points faibles : Service et personnel
Overall, very average property. Nothing fancy/elegant, but also not unbearable. Compare this hotel to your local holiday inn. For the price of roughly $250 on memorial day weekend, it was worth it. Any other weekend, I would have been let down. Room was average. Carpets are old and could be cleaned. Balcony doors are sealed shut. Smart TV was a plus. The check in process was great, liked the pre-check in process and virtual key on the app. Allowed me to bypass the front desk and go straight to my room upon arrival.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Ezgi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, staff was friendly and close to the mall.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Charles, Pembroke

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Worst Hotel I have stayed in for a long time. Checked in on a Thursday and never received maid service. No new towels. Bathroom was not clean. Sink in room had trouble draining. I travel a lot and never experienced things like this. I would not stay there again for the money per room.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Rilana

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff and hotel is good situated
Séjour de 10 nuits en mai 2024

8/10 – Bien

Yarelis, Tomball

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Robert

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Valley Forge Casino Hotel was very nice. I attended a work conference there and had no complaints
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Crystal

Great stay
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 23 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

8/10 – Bien

Stephen, Puerto Vallarta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is a good property for a few nights, but not something I would recommend for vacationing. What is best about the property is that because it is attached to the casino there is always activity and staff on duty to assist. There is also a ton of security, so even coming back late there was no concern for safety.
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 23 mai 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 – Excellent

Erin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff
Séjour de 2 nuits en mai 2024
Guest Relations Manager a répondu le 20 mai 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

10/10 – Excellent

Grislaydy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
10000
Séjour de 4 nuits en mai 2024
Guest Relations Manager a répondu le 21 mai 2024
Thank you for your feedback and your 5-star review! We hope to welcome you back again soon.

8/10 – Bien

Brandy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My family and I had an all around good stay. Rooms were good, quiet in the room, clean rooms and bathroom., staff was very helpful, valet made life great with all the raun from the weekend.
Séjour de 2 nuits en mai 2024
Guest Relations Manager a répondu le 20 mai 2024
We greatly appreciate your feedback and for taking the time to rate us. Your input is invaluable to us, and we're thrilled that you had an excellent experience during your recent visit.

2/10 – Terrible

Teresa

Points faibles : Service et personnel
Séjour de 2 nuits en mai 2024
Valley Forge Casino Resort a répondu le 15 mai 2024
Thank you for taking the time to leave us a rating, Teresa. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

10/10 – Excellent

Charlene

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and lots to do
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 13 mai 2024
Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

10/10 – Excellent

Josiah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great!
Séjour de 1 nuit en mai 2024
Guest Relations Manager a répondu le 13 mai 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

8/10 – Bien

Paul

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s was ok, there was a fraternity celebration for the weekend going on so it was very crowded but we enjoyed it
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 10 mai 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The lighting in the bathroom was very limited. Improved lighting is strongly suggested.
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 30 avr. 2024
Thank you for your feedback and your review, David. We hope to welcome you back in the future for another great stay.

8/10 – Bien

Stacy

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 29 avr. 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 – Excellent

Jonathan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me gustó mucho en general volvería
Séjour de 1 nuit en décembre 2023
Guest Relations Manager a répondu le 23 avr. 2024
¡Gracias por compartir tu gran experiencia! Espero verte pronto para disfrutar de un servicio más excepcional.

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this hotel. I stayed in room 1404 at the stardust tower on Saturday. Very clean and quiet spot. Vinay from the front desk was super nice and friendly! He was very helpful and had a smile on his face always. If I stay in king of Prussia again it will for sure be here.
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 22 avr. 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

8/10 – Bien

Tracey, Pittsburgh

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 23 avr. 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 – Excellent

John, Coatsville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The security and staff were nice. I didn't like that i had to put up a $100 security deposit up front. I did get it back the next day but they should claim that from the beginning
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 23 avr. 2024
Thank you, John, for your feedback and your 5-star review. We hope to welcome you back soon for more excellent guest service!

8/10 – Bien

Patrick

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the suite rooms are nice, some have separate living rooms and bedroom. I do like to dual air condition units. I don't like the shower area. There is NO fan cutoff so it constantly runs and therefore you hear a hum the entire time. There is only a glass half-wall for the shower that lets water to splash all over the floor. Yes there is a towel for the floor but it's annoying to get out of the shower onto a wet towel or mat.
Séjour de 4 nuits en avril 2024
Guest Relations Manager a répondu le 19 avr. 2024
Thank you, Patrick, for your feedback and your review. We appreciate your comments, and we will be sure to share them with our internal operations team for review. We hope we are able to welcome you back in the future for another great time.

10/10 – Excellent

Nuntanit

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff Room was spacious and clean Great location
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 19 avr. 2024
Thank you for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back again soon!

2/10 – Terrible

Richard

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was run down the place is old . The food venues they had on site was not open to public all private venue . I went and had to get my own towels . This place sucked and will never stay there nor will I recommend them to anyone . I don’t care if they gave me a free room don’t waste your time or money. Period
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 17 avr. 2024
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 – Excellent

Saafab

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love the hotel very nice place
Séjour de 4 nuits en avril 2024
Guest Relations Manager a répondu le 17 avr. 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 – Excellent

Brandon

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Everything was great. House keeping never came during stay
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 15 avr. 2024
Thank you, Brandon, for your review. We're happy to hear you had a five-star stay, and remember, next time, a room refresh is just one call away!

10/10 – Excellent

Donald

Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 7 mai 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

6/10 – Acceptable

Issa

Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 7 mai 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

8/10 – Bien

RuthAnn, Oxford

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 15 avr. 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

8/10 – Bien

YUNG

Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 7 mai 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

10/10 – Excellent

Christopher

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel in a perfect location that fit our needs. Easy drive to Philly.
Séjour de 3 nuits en avril 2024
Guest Relations Manager a répondu le 10 avr. 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

10/10 – Excellent

brian

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Chop House was amazing
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 8 avr. 2024
Thank you, Brian, for your feedback and your 5-star review!

10/10 – Excellent

Donna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 5 avr. 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

8/10 – Bien

Tammy

Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 23 avr. 2024
Thank you for your review, Tammy! We can't wait to welcome you back soon.

10/10 – Excellent

Matt

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Guest Relations Manager a répondu le 2 avr. 2024
Thank you, Matt, for your 5-star review!

10/10 – Excellent

Tony, coatesville

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a great stay. Me and my wife had a great time.had dinner near by, hit the casino for a few hours, had some drinks and off to our room we went. Definitely will be booking another stay there very soon...
Séjour de 1 nuit en mars 2024
Valley Forge Casino Resort a répondu le 29 mars 2024
Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

10/10 – Excellent

Brett

Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 15 avr. 2024
Thank you, Brett, for your 5-star review!

8/10 – Bien

Kraig

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Appropriately priced and fun stay
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 25 mars 2024
Thank you for your review, Kraig. We can't wait to welcome you back for another great time!

8/10 – Bien

fire

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 19 mars 2024
Thank you for your review. We hope to welcome you back again in the future for another great stay.

10/10 – Excellent

Annastayesa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 2 nuits en janvier 2024
Guest Relations Manager a répondu le 18 mars 2024
Thank you, Annastayesa, for your feedback and your 5-star review!

10/10 – Excellent

Aaron

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me and my friends came up to Pennsylvania to go to Pennhurst and decided to stay overnight at this casino hotel. The property is huge and a bit overwhelming at first, but there was plenty of staff around and they were willing to answer questions. Room was clean. Can’t wait to stay here again. We had a blast!
Séjour de 1 nuit en février 2024
Guest Relations Manager a répondu le 18 mars 2024
Thank you, Aaron, for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your recent stay, and we hope to welcome you back again for another amazing stay!

10/10 – Excellent

Delila

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff and assistance. Super clean and comfy beds
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 18 mars 2024
Thank you, Delila, for your feedback and your 5-star review! We hope to welcome you back soon!

4/10 – Médiocre

Pablo

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
I attended an event at this hotel, unrelated to the casino. The main issue I had was the lack of good food options in the hotel, particularly for breakfast. Most of their restaurants are really spots in a fast food court that do not open early. Vegetarian options are almost nonexistent and the food from "the tavern" was bad. The rooms were clean and spacious but the corridors had a weird smell.
Séjour de 2 nuits en mars 2024
Guest Relations Manager a répondu le 18 mars 2024
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

6/10 – Acceptable

Patricia

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités
The room and bathroom were not that clean. And the water pressure in the shower was awful
Séjour de 2 nuits en février 2024
Guest Relations Manager a répondu le 8 mars 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 – Excellent

Crystal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Guest Relations Manager a répondu le 4 mars 2024
Thank you for your 5-star review, Crystal!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
A perfect stay!
It was lovely! We had absolutely no issue. There is valet parking ( which was super convenient as i wasnt prepared for the snow that came during the stay.) Our room was clean and well stocked. The front desk staff gave percise directions/instructions of the resort and its amenities. The casino was great as well, it has a vibe completely separate from the hotel but was just as professional and helpful ( top tier bar 👌)
Séjour de 3 nuits en février 2024
Chris J a répondu le 28 févr. 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

10/10 – Excellent

Rafael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Chris J a répondu le 28 févr. 2024
Rafael - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.