2/10 – Terrible
Jessica M.
28 mai 2024
Points faibles : Propreté
Not happy
I do see alot of room for improvement. Starting off when we arrived to the house. We realized the property was not actually in OceanCity, but right outside of the bridge. Which there was no mention of that about the property of else I would not have booked this house. I do not lile to be rude at all. However upon arrival we were given the incorrect code to the house. We arrived around 9 pm; meaning the Vacasa representatives were not even there to answer our phone calls, we waited about an hour outside just waiting to talk to someone. Shortly after about an hour in we finally got someone to answer out live chat. When we finally got to speak to someone who gave us the correct code to the house. Then we proceeded to realize the wifi information given to us was also incorrect. Shortly after that we did a walk through of the house. We quickly noticed the enormous boat blocking the view of the canal. They're were just many things going on in the house. To start, the bed and couched looked as if someone had just slept in them. Which was mentioned on my phone call. The couch looked extremely dirty. The smell of the house was a whole other level. The cabinets had crumbs of food on them( I also have photos of everything) it was disgusting. The smell of the water was on another lever of nasty. We had to purchase water bottles just to do the dishes amd brush our teeth. It was honestly not great and after reaching out and waiting an entire day we were refunded 66 dollars. Not cool. We
Jessica M.
Séjour de 4 nuits en mai 2024