Title: Chatrium Niseko (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6126709&destination=Kutchan%2C+Hokkaido+Prefecture%2C+Japan&selected=54178123&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Chatrium Niseko ## Photo gallery for Chatrium Niseko ![3 Bedroom Penthouse Annupuri View | Mountain view - Chatrium Niseko (Kutchan)](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/4336a95e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/580b7e48-58f0-46cd-92f0-36d6158f249f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Interior - Chatrium Niseko (Kutchan)](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/8c52f969.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, heated floors - Chatrium Niseko (Kutchan)](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/228449d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Penthouse Suite | Private kitchen - Chatrium Niseko (Kutchan)](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/ab58b70f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located near Niseko Mountain Resort Grand Hirafu, Chatrium Niseko offers a cozy mountain retreat for families. Enjoy four restaurants from breakfast to fine dining, plus amenities like ski storage, free self parking, in-room WiFi, and a 24-hour fitness center. ## Reviews 9.2 Wonderful ## Popular amenities - Kitchen - Parking included - Free WiFi - Laundry - Gym ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=54178123&PinnedHotelID=54178123&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 20 of 20 rooms ### View all photos for Studio King Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/4c58d574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio King Bed - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for 1 Bedroom Suite King Room ![Mountain view](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/8ece4fb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite King Room - City view - 635 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 2 Bedroom Suite ![Microwave, stovetop, espresso maker, coffee/tea maker](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/97209d69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite - City view - 872 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Twin Beds ### View all photos for 2 Bedroom Suite Annupuri View ![Mountain view](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/a0e32d5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite Annupuri View - Mountain view - 840 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Twin Beds ### View all photos for 2 Bedroom Suite Mt Yotei View ![View from room](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/db686edb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite Mt Yotei View - Mountain view - 829 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Twin Beds ### View all photos for 3 Bedroom Suite Annupuri View ![3 Bedroom Suite Annupuri View | View from room](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/cf368017.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Suite Annupuri View - Mountain view - 1572 sq ft - 3 bedrooms - Sleeps 7 - 2 King Beds and 2 Twin Beds ### View all photos for 1 Bedroom Suite Annupuri View King Room ![Smart TV, heated floors](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/6b182f5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite Annupuri View King Room - Mountain view - 829 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 3 Bedroom Suite Mt Yotei View ![Mountain view](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/4ba1142e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Suite Mt Yotei View - Mountain view - 1572 sq ft - 3 bedrooms - Sleeps 7 - 2 King Beds and 2 Twin Beds ### View all photos for 1 Bedroom Suite Twin Room ![Smart TV, heated floors](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/3e682089.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite Twin Room - City view - 635 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for 2 Bedroom Suite - Twin Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/5baca8b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite - Twin Bed - City view - 872 sq ft - 2 bedrooms - Sleeps 5 - 4 Twin Beds ### View all photos for 2 Bedroom Suite Annupuri View - Twin Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/5baca8b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite Annupuri View - Twin Bed - Mountain view - 840 sq ft - 2 bedrooms - Sleeps 5 - 4 Twin Beds ### View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/a8789555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite Mt Yotei View - Twin Bed - Mountain view - 829 sq ft - 2 bedrooms - Sleeps 5 - 4 Twin Beds ### View all photos for 2 Bedroom Penthouse Suite ![2 Bedroom Penthouse Suite | Private kitchen](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/ab58b70f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Suite - City view - 958 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bed ### View all photos for 2 Bedroom Penthouse Annupuri View ![Smart TV, heated floors](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/a85e3989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Annupuri View - Mountain view - 1367 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bed ### View all photos for 2 Bedroom Penthouse Mt Yotei View ![Smart TV, heated floors](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/228449d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Mt Yotei View - Mountain view - 1270 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bed ### View all photos for 3 Bedroom Penthouse Annupuri View ![Smart TV, heated floors](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/a85e3989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Annupuri View - Mountain view - 1819 sq ft - 3 bedrooms - Sleeps 7 - 2 King Beds and 1 Twin Bed ### View all photos for 3 Bedroom Penthouse Mt Yotei View ![Smart TV, heated floors](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/228449d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Mt Yotei View - Mountain view - 1862 sq ft - 3 bedrooms - Sleeps 7 - 2 King Beds and 1 Twin Bed ### View all photos for Studio Twin Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/4c58d574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Twin Bed - City view - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for 2 Bedroom Suite (No Air Conditioning) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/5d2d8054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite (No Air Conditioning) - City view - 872 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Twin Beds ### View all photos for 2 Bedroom Suite Twin Bed (No Air Conditioning) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/55000000/54180000/54178200/54178123/a8789555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite Twin Bed (No Air Conditioning) - 2 bedrooms - Sleeps 5 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Chatrium-Niseko.h54178123.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Chatrium-Niseko.h54178123.Hotel-Information) ## About the area Located in Kutchan, Chatrium Niseko is in the mountains. Niseko Tokyu Grand HIRAFU and Niseko Annupuri Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shikotsu-Toya National Park and White Isle Niseko Snowmobile Park. Niseko Moiwa Ski Resort and Niseko Annupuri International Ski Area are two other places to visit that come recommended. Enjoy the area's slopes with snowboarding and ski lifts, and don't miss out on the snowshoeing and snowmobiling. [Visit our Kutchan travel guide](https://www.expedia.ca/Kutchan.dx6126709) [View more Aparthotels in Kutchan](https://www.expedia.ca/Kutchan-Apart-Hotels.d6126709-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.86016%2C140.70590&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6SXB1DlEr3PVULrs4cWg8m_Aq40=) Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081 ### What's nearby - ![Perfect view at Hirafu #mountains #mountainsphotochallenge](https://images.trvl-media.com/place/6126709/ad074996-f90f-4400-b2af-18866efdf466.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Niseko Mountain Resort Grand Hirafu 2 min walk \- 0.2 km - ![Cape Kamui , Hokkaido , Japan](https://images.trvl-media.com/place/6349128/520206a2-3184-4bff-bcc7-60b6ee256673.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Niseko-Shakotan-Otarukaigan Quasi-National Park 16 min walk \- 1.4 km - ![Mt. Yotei, winter scene](https://images.trvl-media.com/place/553248633981720879/a25cb56c-a0ca-4d94-afca-ec7a85c8fc9f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Annupuri 6 min drive \- 4.5 km - Niseko Annupuri International Ski Area 15 min drive \- 12.1 km - Niseko Hanazono Resort 15 min drive \- 9.1 km ### Getting around - Kutchan Station 10 min drive - New Chitose Intl. Airport (CTS) 129 min drive ### Restaurants - AFURI ramen + dumpling 2 min walk - Tamashii 1 min walk - Elvis Kebabs 1 min walk - 七輪ジンギスカン ニセコ草庵 3 min walk - Kougetsu 2 min walk ## About this property ### Chatrium Niseko Chatrium Niseko offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage, and a 24-hour fitness center. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Conveniences include a microwave and a coffee/tea maker, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Weekly housekeeping is available. Chatrium Niseko offers 78 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the aparthotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Buffet](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946325/4816b378.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Niseko Village Niseko - Pet friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 1,002 reviews CA $130 CA $168 total Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1946325&PinnedHotelID=1946325&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/102000000/101160000/101152400/101152306/247f8094.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nikko Style Niseko HANAZONO Kutchan - Parking included - Free WiFi - Restaurant - Gym 9.0 Wonderful 148 reviews CA $101 CA $132 total Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=101152306&PinnedHotelID=101152306&HadPinnedHotel=true®ionId=-1&adults=2) ![2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking | View from room](https://images.trvl-media.com/lodging/97000000/97000000/96991300/96991274/a92e34ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MUWA NISEKO Kutchan - 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High chair ### Restaurants on site - Green Farm Deli Cafe - Kamimura - Kitchen by KAMIMURA - Temporada Tapas Bar - The Flats Restaurant&Bar ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Microwave - Stovetop - Toaster ### Dining - 4 restaurants - A bar/lounge - A coffee shop/cafe - Minibar ### Bedrooms - Rollaway/extra bed: JPY 11,760 per night ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Fireplace in lobby - Heated floor ### Entertainment - Smart TV ### Laundry - Laundry facilities ### Comfort - Fan - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - No elevator - Tile flooring in public areas - Wheelchair accessibility - Designated smoking areas (fines apply) ### Services and conveniences - Blackout drapes - Concierge services - Electrical adapters - Free bottled water - Free local calls - Gift shop/newsstand - Iron/ironing board - Limited-hour front desk - Luggage storage - Multilingual staff - Phone - Porter/bellhop - Safe - Safe at front desk - Weekly housekeeping ### Location highlights - In a village - In the mountains ### Things to do - 24-hour gym - Bicycle parking - Bicycle rentals - Bicycle tours - Ski storage - Canoeing nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Kayaking nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Snowmobiling nearby - Snowshoeing nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 1 building - 6 floors - 78 units - At least 80% lighting from LEDs - Bicycle parking - Bicycle rentals - Built in 2012 - Double-glazed windows - Eco-friendly cleaning products used - Eco-friendly toiletries - Individual decor - Individual furnishings - Locally-owned and organized tours and activities - Reusable cups - Reusable tableware - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change): - Bar/Lounge(s) - Dining venue(s) - Fitness facilities - Laundry facilities - Recreation facilities - Shuttle services - Ski facilities - Supervised childcare ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 11760.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - An effective city/local tax rate of 3.00 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: JPY 11760.0 per night - High chair fee: JPY 0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Mobile payment options include: UnionPay QuickPass This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chatrium Niseko Kutchan Chatrium Niseko Aparthotel Chatrium Niseko Aparthotel Kutchan ## Frequently asked questions ### Is Chatrium Niseko pet-friendly? ### How much does it cost to stay at Chatrium Niseko? ### How much is parking? ### What time is check-in at Chatrium Niseko? ### What time is check-out at Chatrium Niseko? ### Does Chatrium Niseko provide a shuttle to the airport? ### Where is Chatrium Niseko located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Chatrium Niseko Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.4 Property conditions & facilities 10 - Excellent 138 8 - Good 34 6 - Okay 10 4 - Poor 3 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Sabrina Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby. ##### Sabrina Stayed 8 nights in Jan 2026 Verified ### 10/10 Excellent #### Aimee Mar 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! ##### Aimee Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Luciana Jan 10, 2026 Liked: Cleanliness, property conditions & facilities, communication Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!! ##### Luciana Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Amy Feb 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks. ##### Amy Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Wade Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation. ##### Wade Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Huy Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend! ##### Huy Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Jun Feb 25, 2025 Liked: Cleanliness, property conditions & facilities, communication Nice location and good service ##### Jun Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Rand G Mar 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was clean and there were great options for food. Staff was great. ##### Rand G Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### MIN HO Mar 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location to Hirafu ##### MIN HO Stayed 6 nights in Feb 2025 Verified ### 10/10 Excellent #### Peter Feb 1, 2025 Good service, good location n ##### Peter Stayed 6 nights in Jan 2025 Verified ### 10/10 Excellent #### Lior Jul 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing hospitality super nice room and very friendly stuff ##### Lior Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Corinta Jan 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful hospitality. Room was perfect. Felt like home. ##### Corinta Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Sachiko Apr 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was so friendly and nice. The upgraded room was very spacious and appreciated. ##### Sachiko Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Kevin Oct 21, 2023 Liked: Cleanliness, property conditions & facilities, communication Nice hotel with kitchen facilities. Very clean and spacious. Very friendly staff - Yvonne. ##### Kevin Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Peter Jan 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back! ##### Peter Stayed 6 nights in Dec 2024 Verified ### 10/10 Excellent #### Ben Jul 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back. ##### Ben Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Patricia Dec 19, 2023 Liked: Cleanliness, amenities, property conditions & facilities Friendly and accommodating staff. Good service and comfortable and large apartment/ hotel. I particularly like that the windows can be opened, and that we can cook with all appliances provided. ##### Patricia Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### MIN HO Jan 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very Kindly and Friendly then other hotels. Enough spaces for Parking. ##### MIN HO Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### Seongyeon May 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area ##### Seongyeon Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### Emmanuel Mojica Dec 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away ##### Emmanuel Mojica Stayed 7 nights in Dec 2024 Verified ### 8/10 Good #### Leah Dec 31, 2024 Liked: Cleanliness, room comfort, communication #### Great location The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10\. ##### Leah Stayed 6 nights in Dec 2024 Verified ### 10/10 Excellent #### Ma Kar Aug 13, 2023 Liked: Cleanliness, room comfort, communication #### Best family vacation hotel Best family vacation hotel. We had a 2-bedroom apartment. The 2 kids had their own bedroom and bathroom. We had complimentary breakfast in the dining room every morning and even cooked dinner in the open kitchen one night. ##### Ma Kar Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Amy Feb 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time! ##### Amy Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### Whitney Feb 22, 2025 Liked: Cleanliness, room comfort, communication #### 5+ Star Experience Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko. ##### Whitney Stayed 7 nights in Feb 2025 Verified ### 8/10 Good #### kerryn Jan 12, 2025 Liked: Cleanliness Great - easy and very convenient location. Housekeeping was quite late though in the day for those not checking out. Concierge information could be better and more readily available re tours/local area and transport explanations etc. But overall, very good. ##### kerryn Stayed 7 nights in Jan 2025 ### Expedia's Latest Trends ### Hotels > - [The Vale Rusutsu](https://www.expedia.ca/Niseko-Hotels-The-Vale-Rusutsu.h46962984.Hotel-Information) > - [Tabist Hotel Tetora Hakodate Station](https://www.expedia.ca/Hakodate-Hotels-OYO-Hotel-Tetora-Hakodate-Ekimae.h6127653.Hotel-Information) > - [Gran Palette Hakodate](https://www.expedia.ca/Hakodate-Hotels-Gran-Palette-Hakodate.h89511506.Hotel-Information) > - [Credo Hotel Hakodate](https://www.expedia.ca/Hakodate-Hotels-Credo-Hotel-Hakodate.h30985698.Hotel-Information) > - [Hotel Cocoa](https://www.expedia.ca/Niseko-Hotels-Hotel-Cocoa.h12695971.Hotel-Information) > - [Moiwa Lodge ](https://www.expedia.ca/Niseko-Hotels-Moiwa-Lodge-Hostel.h9199322.Hotel-Information) > - [Kussharo Genya Youth Guesthouse – Hostel](https://www.expedia.ca/Teshikaga-Hotels-Kussharo-Genya-Youth-Guesthouse-Hostel.h9622047.Hotel-Information) > - [Toyoko Inn Hokkaido Kushiro Juji Gai](https://www.expedia.ca/Kushiro-Hotels-Toyoko-Inn-Hokkaido-Kushiro-Juji-Gai.h16582734.Hotel-Information) > - [No Track - Hostel](https://www.expedia.ca/Niseko-Hotels-No-Track-Hostel.h15413309.Hotel-Information) > - [Route-Inn Grand Asahikawa Ekimae](https://www.expedia.ca/Asahikawa-Hotels-Route-Inn-Grand-Asahikawa-Ekimae.h13478144.Hotel-Information) > - [APA Hotel Obihiro Ekimae](https://www.expedia.ca/Obihiro-Hotels-APA-Hotel-Obihiro-Ekimae.h5589235.Hotel-Information) > - [Furano Fresh Powder Apartments and Chalet](https://www.expedia.ca/Asahikawa-Hotels-Furano-Fresh-Powder-Apartments-And-Chalet.h15382453.Hotel-Information) > - [Shikaribetsu Lakeside Onsen Hotel Fusui](https://www.expedia.ca/Shikaoi-Hotels-Shikaribetsu-Lakeside-Onsen-Hotel-Fusui.h16204360.Hotel-Information) > - [Hotel Tomakomai Green Hills](https://www.expedia.ca/Tomakomai-Hotels-Hotel-Tomakomai-Green-Hills.h22699435.Hotel-Information) > - [Minshuku Cress](https://www.expedia.ca/Asahikawa-Hotels-Minshuku-Cress.h13092692.Hotel-Information) > - [Kiyosato Ihatov Hostel](https://www.expedia.ca/Kiyosato-Hotels-Kiyosato-Ihatov-Youth-Hostel.h12873904.Hotel-Information) > - [Guest house HiDE](https://www.expedia.ca/Niseko-Hotels-Guest-House-HiDE.h36866204.Hotel-Information) > - [Hotel Edel Warme](https://www.expedia.ca/Asahikawa-Hotels-Hotel-Edel-Warme.h14705052.Hotel-Information) > - [Hotel Route Inn Asahikawa Ekimae Ichijodori](https://www.expedia.ca/Asahikawa-Hotels-Hotel-Route-Inn-Asahikawa-Ekimae-Ichijodori.h4623188.Hotel-Information) > - [Toyoko Inn Hokkaido Tomakomai Ekimae](https://www.expedia.ca/Tomakomai-Hotels-Toyoko-Inn-Hokkaido-Tomakomai-Ekimae.h16582900.Hotel-Information) > - [Tabist Hotel Nemuro Kaiyoutei](https://www.expedia.ca/Nemuro-Hotels-Tabist-Hotel-Nemuro-Kaiyoutei.h103011279.Hotel-Information) > - [Island Hostel Rebunshiri](https://www.expedia.ca/Rebun-Hotels-Island-Hostel-Rebunshiri.h40331666.Hotel-Information) > - [Corpo Fros](https://www.expedia.ca/Hakodate-Hotels-Corpo-Fros.h46962345.Hotel-Information) > - [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > - [Art Hotel Asahikawa](https://www.expedia.ca/Asahikawa-Hotels-Art-Hotel-Asahikawa.h12602508.Hotel-Information) > - [Tokachigawa Onsen Sanyoan](https://www.expedia.ca/Obihiro-Hotels-Tokachigawa-Onsen-Sanyoan.h4410952.Hotel-Information) > - [Shin Furano Prince Hotel](https://www.expedia.ca/Asahikawa-Hotels-Shin-Furano-Prince-Hotel.h2875930.Hotel-Information) > - [Loghotel The Maplelodge](https://www.expedia.ca/Iwamizawa-Hotels-LOGHOTEL-THE-MAPLELODGE.h18895229.Hotel-Information) > - [Premier Hotel - Cabin President - Hakodate](https://www.expedia.ca/Hakodate-Hotels-Four-Points-By-Sheraton-Hakodate.h16083099.Hotel-Information)