Title: Holiday Inn Express Hotel & Suites Niagara Falls by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Hotel & Suites Niagara Falls by IHG Hotel with free breakfast, near Fashion Outlets of Niagara Falls ![Free buffet breakfast on weekdays](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/3062147e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/4e5cf741.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/42543305.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/9f7d9d53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/3ef6a1da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Niagara Falls State Park, Holiday Inn Express Hotel & Suites Niagara Falls offers a convenient retreat with a breakfast buffet and dry cleaning/laundry services. Unwind at the indoor pool or stay productive at the 24-hour gym and business center; previous guests rave about the delicious breakfast and attentive staff. 7.6 Good ## Popular amenities - - Parking available - Gym - Pet-friendly - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1946351&PinnedHotelID=1946351&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/e39b6daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - Sleeps 2 - 1 Twin Bed ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/e39b6daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower) ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - Sleeps 2 - 1 King Bed ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/e39b6daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Sofa bed Private bathroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Standard Room, 1 King Bed, Jetted Tub](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/2bdb6e54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Jetted Tub ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Jetted bathtub - Sleeps 2 - 1 King Bed ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/0f280386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.8 Good 40 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/e39b6daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.6 Excellent 45 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - Sleeps 2 - 1 King Bed ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/0f280386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 7.2 Good 7 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/0f280386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower) 7.0 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - Sleeps 4 - 2 Queen Beds ![1 bedroom, blackout drapes, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946351/0f280386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 7.0 Good 10 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Shower/tub combination - Sleeps 5 - 2 Queen Beds ## You may also like Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/10000/9100/9017/2df3ecd4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Niagara Falls NY Riverside by IHG La Salle - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.09767%2C-78.94636&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jK-bRCLccgZpmttu2k0A-ZGKWVs=) 10111 Niagara Falls Blvd, Niagara Falls, NY, 14304 #### What's nearby - Fashion Outlets of Niagara Falls - 3 min drive - 3.3 km - Niagara Falls State Park - 10 min drive - 11.2 km - Seneca Niagara Resort & Casino - 11 min drive - 11.9 km - Rainbow Bridge - 12 min drive - 12.6 km - American Falls - 12 min drive - 12.6 km #### Getting around - Niagara Falls Station - 14 min drive - Buffalo Niagara Intl. Airport (BUF) - 41 min drive #### Restaurants - ‪Wegmans Market Cafe - ‬3 min drive - ‪McDonald's - ‬3 min drive - ‪Olive Garden - ‬3 min drive - ‪Chili's Grill & Bar - ‬3 min drive - ‪Panera Bread - ‬3 min drive ## About this property ### Holiday Inn Express Hotel & Suites Niagara Falls by IHG Hotel near Fashion Outlets of Niagara Falls Located close to Niagara University and Seneca Niagara Resort & Casino, Holiday Inn Express Hotel & Suites Niagara Falls by IHG provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi. Other perks include: - Self parking (surcharge), express check-out, and a vending machine - 1 meeting room, ATM/banking services, and a 24-hour front desk - A banquet hall and a front-desk safe - Guest reviews give top marks for the breakfast and helpful staff Room features All 87 rooms have comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and hair dryers - TVs with premium channels - Refrigerators, microwaves, and freezers ## Similar properties ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/19000000/18570000/18567300/18567279/50c6a12d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Grand Island - Niagara Falls by IHG Grand Island - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,523 reviews CA $114 CA $129 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=18567279&PinnedHotelID=18567279&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/11000000/10960000/10957200/10957200/52b177d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate By Wyndham Niagara Falls Downtown Niagara Falls - Pool - Breakfast included - Free WiFi - Restaurant 7.6 Good 3,198 reviews CA $98 CA $112 total includes taxes & fees Dec 3 - 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Free WiFi - Restaurant 7.4 Good 1,029 reviews CA $139 CA $173 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=9017&PinnedHotelID=9017&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served, Italian cuisine](https://images.trvl-media.com/lodging/1000000/900000/890800/890732/142076f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kalika Hotel Downtown Niagara Falls - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 1,266 reviews CA $83 CA $95 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=890732&PinnedHotelID=890732&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (USD 10.80 per day) - Limited onsite parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM ### Things to do - 24-hour gym ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - In a state park - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 4 floors - Banquet hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Freezer - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from August 4 2025 to October 30 2025 (dates subject to change): - Swimming pool The property will be renovating from October 7 2025 to March 31 2026 (completion date subject to change). The following areas are affected: - Meeting facilities - Select guestrooms - Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Tourism fee: USD 2.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Uncovered self parking fee: USD 10.80 per day - Pet fee: USD 50 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Niagara Falls Holiday Inn Express Niagara Falls Holiday Inn Express Hotel Suites Niagara Falls Inn Express Niagara Falls ## Frequently asked questions ### Is Holiday Inn Express Hotel & Suites Niagara Falls by IHG pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Holiday Inn Express Hotel & Suites Niagara Falls by IHG? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Niagara Falls by IHG on Nov 19, 2025 start from CA $104.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Express Hotel & Suites Niagara Falls by IHG? > Self parking is available for USD 10.80 per day. Limited spots are available. ### What time is check-in at Holiday Inn Express Hotel & Suites Niagara Falls by IHG? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Holiday Inn Express Hotel & Suites Niagara Falls by IHG? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Holiday Inn Express Hotel & Suites Niagara Falls by IHG located? > Situated near the airport, this hotel is 1.8 mi (2.9 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Niagara University and Seneca Niagara Resort & Casino. Rainbow Bridge and Clifton Hill are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 386 8 - Good 267 6 - Okay 167 4 - Poor 93 2 - Terrible 88 ### 7.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Bikash Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will stay at the place again. ##### Bikash Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice clean rooms ##### David Stayed 1 night in Oct 2025 ### 8/10 Good #### Jeffrey Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean..close to casino and comfortable bed ##### Jeffrey Stayed 2 nights in Sep 2025 ### 8/10 Good #### Ronald Oct 14, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The pool was closed. This is by far the best hotel in the area. ##### Ronald Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Jennifer Oct 27, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The hotel was clean, staff was friendly, Price was affordable and the breakfast was good. I will say the hotel needs some upgrading and remodeling. We had to purchase an HDMI cable and hook it to my laptop to stream TV as it does not offer internet to stream and it only had basic channels. ##### Jennifer Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Michael Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Wanda Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendliest of staff. ##### Wanda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Bridgette Sep 12, 2025 Liked: Cleanliness, staff & service The entire staff was excellent! They were very kind! My husband and I was traveling with our dog-son and every time we came through with him they gave him a treat that he loved! The Breakfast, every morning, was outstanding! Lots of options daily! I will definitely revisit this place! Thanks Staff! ##### Bridgette Stayed 4 nights in Sep 2025 ### 8/10 Good #### Ayalivett Jun 16, 2025 Liked: Cleanliness, staff & service It was in a good place lovayed because you was near to everything ##### Ayalivett Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Gaurav Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### Gaurav Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Yatta Oct 19, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room: 1/10 - dated, old furniture with large stains visible. Service: 2/10- nothing amazing, staff physical presentation not professional I wouldn’t encourage anyone to stay here honestly. ##### Yatta Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gaurang Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice property ##### Gaurang Stayed 1 night in Jun 2025 ### 8/10 Good #### Ella Oct 14, 2025 Liked: Staff & service, amenities There was a dead bug in our bathroom. Wasn’t as sparkling clean as usual. During breakfast the guard person made us uncomfortable watching us and looking at our plate as if to see if we took too much food. Never experienced this before. We did feel safe it was relatively clean and the staff was very nice ![](https://a.travel-assets.com/ugc/hotel-reviews/2c5c8820-4792-4d35-add5-8075b216dfc3-1760481294896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ella Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Concetta Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities convenient to airport ##### Concetta Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gautham May 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool is good ##### Gautham Stayed 1 night in May 2025 ### 8/10 Good #### Olufunke Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nothing. ##### Olufunke Stayed 1 night in Sep 2025 ### 6/10 Okay #### Salvatore Aug 4, 2025 Disliked: Staff & service Mold in the bathrooms, trash overflowing at the lobby entrance from day of check in to day of check out ##### Salvatore Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Dawn Aug 23, 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities This property was absolutely disgusting. The smell was atrocious. We only needed to stay just to sleep for a flight or I would have been out money and left. The pillows were so bad and smelly that you couldn’t even use them. ##### Dawn Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Rajiv Jul 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not as part level of Holiday inn. Rooms were Stinky and bed sheet are dirty ![](https://a.travel-assets.com/ugc/hotel-reviews/453eef88-8cec-4d78-9df7-9aad19b1a7d0-1751494214788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e562dcae-8274-40cd-81ab-08257b4546e9-1751494214787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rajiv Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nelsy Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very easy to access the ladies at the reception are very friendly and professional ##### Nelsy Stayed 1 night in Jan 2025 ### 4/10 Poor #### Claire Jul 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The bed was comfortable and the staff were kind. The property itself was old, not refreshed, and needed a full redo. It looked dirty. Breakfast was good but all plastics used with no recycling. Expensive given the condition of the hotel. ##### Claire Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Stephen Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and spacious. Front desk staff were very friendly and helpful. The breakfast was excellent ##### Stephen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### MARTA Oct 22, 2023 Liked: Staff & service, property conditions & facilities Staff was super nice ##### MARTA Stayed 1 night in Oct 2023 ### 8/10 Good #### Pietro Nov 17, 2024 Liked: Cleanliness, staff & service Good stay! Value for money ##### Pietro Stayed 1 night in Nov 2024 ### 6/10 Okay #### Charles Jul 12, 2025 Disliked: Property conditions & facilities So, a couple of things. Added extra charges like parking and a $30 a night charge for incidentals, I don’t think this is the best area. We come up here quite often and I wouldn’t return. There was a dirty wash cloth in the elevator for the first 24 hours. The beds were ok. The staff were very friendly and responded to requests with a can do attitude. Really thought the evening crew was grade A ##### Charles Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hampton Inn Watertown](https://www.expedia.ca/Watertown-Hotels-Hampton-Inn-Watertown.h1768938.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Plattsburgh.h67600.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Seneca Allegany Resort & Casino](https://www.expedia.ca/Salamanca-Hotels-Seneca-Allegany-Resort-Casino.h2238839.Hotel-Information) > > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [Econo Lodge Darien Lakes](https://www.expedia.ca/Corfu-Hotels-Econo-Lodge-Darien-Lakes.h2071.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Woodcliff Hotel and Spa](https://www.expedia.ca/Rochester-Hotels-Woodcliff-Hotel-And-Spa.h18460.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)