Déjeuner, dîner et souper servis sur place, restaurant en plein air
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Rocco Forte The Charles Hotel – Avis

5 out of 5
Rocco Forte The Charles Hotel
Sophienstr. 28, Munich, BY

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 621 avis sur 762." "
Note de 8 – Bien, d’après 104 avis sur 762." "
Note de 6 – Acceptable, d’après 16 avis sur 762." "
Note de 4 – Médiocre, d’après 10 avis sur 762." "
Note de 2 – Terrible, d’après 11 avis sur 762." "

9,8/10

Propreté

9,6/10

Service et personnel

9,4/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Denis

Séjour de 3 nuits en septembre 2020

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le spa est très bien, la chambre standard spacieuse.
Séjour de 1 nuit en février 2020

10/10 – Excellent

YVES TOUGAS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2018

8/10 – Bien

ANNIE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2018

10/10 – Excellent

Fabrice, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bel hôtel bien placé, service exceptionnel et un petit déjeuné excellent
Séjour de 2 nuits en novembre 2017

10/10 – Excellent

Maha, Montreal, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
très propre confortable et respectueux
En choisissant le Charkes Hotel je voulais le confort et le bon emplacement en même temps calme sécuritaire et proche de presque tout ce qu'on a besoin du centre ville , et après mon hébergement j'étais très satisfaite de mon choix que je refasse avec plaisir dans un autre séjour si cela est possible.
Séjour de 3 nuits en octobre 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

laurent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel luxueux idéalement placé
La chambre avec vue sur le jardin botanique est immense Le confort de la chambre est au top Le petit déjeuner est excellent Le restaurant présente un rapport qualité prix assez moyen, prévoir minimum 60€ par personne La piscine vaut le détour ainsi que l'espace spa Le personnel est à la hauteur de ce qu'on attend d'un hotel de ce standing Éviter les chambres qu'il se situent au-dessus du bar à un étage peu élevé, on entend la musique du bar comme si on y etait Le parking est cher 30€ la nuit

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Une valeur sure
excellent séjour tres bons services et piscine tres agréable. tres bon petit dejeuner avec coin bavarois.

10/10 – Excellent

Valérie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
Tout était parfait. L'accueil a été très agréable, la prise en charge également. Il n'était pas très clair sur le site que l'enfant dormait dans le lit des parents si un lit supplémentaire n'avait pas été prévu. Le problème a été réglé rapidement.

10/10 – Excellent

NewYorkers, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Professionally run with professionals. All excellent!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
très bon hôtel, absolument rien à reprocher

10/10 – Excellent

Bruno B, Oise

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un hôtel parfait au centre de Munich
Rien à dire tout est parfait: l'emplacement face à un parc à 5 minutes à pied de l'hypercentre de Munich, chambre confortable, service excellent tout comme le petit déjeuner et le restaurant. Seul bémol le prix du parking 28€ par nuit qui est prohibitif et internet payant qui est un peu mesquin dans ce type d'hôtel

10/10 – Excellent

Luc

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wunderbar !
Excellent hotel trés bien situé (15 min à pied de la Marienplatz), avec personnel trés attentionné et disponible. Un service "haut de gamme". Chambre "De luxe" trés spacieuse,calme et trés belle vue sur jardin botanique. Salle de bain parfaite. Excellent petit-déjeuner buffet. Faites juste attention : tous les services gentiement proposés ne sont pas obligatoirement gratuits ... Nous rechercherons en priorité un "Rocco Forte" pour nos prochaines vacances !

10/10 – Excellent

OLIVIER anne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
trés bien situé.
Etablissement moderne et de grand confort. Très grande qualité de service. Normal pour ce type d'établisssement. Le spa est particuliérement appréciable et très confortable.Très belle piscine.

10/10 – Excellent

Jeanne, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Extra
J'y retournerais dès demain si c'était possible... Accueil, service, propreté à l'allemande : que du bonheur!

10/10 – Excellent

Theresa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good place near station and the museen.
Séjour de 7 nuits en avril 2024

10/10 – Excellent

Preston

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved our stay at the Charles
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Massoud

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service and very friendly staff.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Paul

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Second stay here, and it’s such a lovely place to stay. The staff and service are top-notch. Great attention to detail. They make you feel so welcome. Great food. Great spa. Great place. Can’t wait to go back.
Séjour de 2 nuits en mars 2024
Florian Steinmaier a répondu le 6 avr. 2024
Dear Paul, Thank you for choosing to stay with us once again at The Charles Hotel! We greatly appreciate your continued trust in us and are delighted to hear that you had another enjoyable experience.Your kind words regarding our staff, service, attention to detail, cuisine at Sophia’s Restaurant and The Charles SPA mean the world to us. We are thrilled to have made you feel so welcome and to have provided you with a great overall experience.We cannot wait to welcome you back for your third visit! Until then, please do not hesitate to reach out if there is anything we can assist you with.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Peter

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
From arrival we felt the hotel was excellent. Superb staff at the desk, upgraded to park view room, nice touches in the room for our daughter. Breakfast although quite expensive was superb. I’d go as far to say that The Charles was faultless…
Séjour de 2 nuits en février 2024
FST a répondu le 28 févr. 2024
Dear Mr. Peter,A heartfelt thank you for leaving us such an amazing comment about your recent stay at The Charles Hotel Munich! Our entire team is thrilled to hear that you had such a fantastic experience. Your feedback fuels our passion for hospitality, and we can't wait to welcome you back for another memorable stay!"Please contact us anytime in case there is anything we might assist you with.Best RegardsFlorian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Eranda

Séjour de 1 nuit en février 2024

10/10 – Excellent

Eduardo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel infrastructure is world class, and so is its staff. They are not only cordial, as each and every one of them tries to provide us the finest experience.
Séjour de 1 nuit en janvier 2024
Florian Steinmaier a répondu le 6 avr. 2024
Dear Eduardo, Thank you very much for staying with us at The Charles Hotel. We are delighted to read you had a wonderful time in Munich. Your satisfaction is our utmost priority, and we are committed to delivering exceptional service to all our guests. We look forward to welcoming you back soon for another memorable experience. Thank you for rating us with 5 stars. Best regards, Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

ROBERT

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
The Charles Hotel , Munich a répondu le 26 janv. 2024
Dear Robert,Thank you for staying with us at The Charles Hotel on your recent visit to Munich.We are delighted and very proud about the wonderful experience you had.The entire team is most grateful for your rating and we look forward to welcoming you back to our hotel in the near future.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Mina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 3 nuits en décembre 2023
The Charles Hotel , Munich a répondu le 26 janv. 2024
Dear Mina,Thank you for choosing to stay with us at The Charles Hotel on your recent visit to Munich and for sharing your experience here on Expedia.We are very proud to read about the wonderful experience you had.Thank you again for your feedback and we look forward to welcoming you back to our hotel in the near future.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Despina

Séjour de 3 nuits en janvier 2024
FST a répondu le 17 janv. 2024
Dear Mrs. Despina,We would like to thank you very much for choosing to stay at The Charles during your time in Munich and for sharing your experience here on Hotels.comWe are truly delighted and proud you took away such positive impressions of your recent stay with us. The entire team is most grateful for your fantastic rating and we look forward to welcoming you back to our hotel in the near future.With best wishes,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Sheren, Chester

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel, perfect for our needs
Séjour de 4 nuits en janvier 2024
The Charles Hotel , Munich a répondu le 26 janv. 2024
Dear Sheren,Thank you for staying with us at The Charles Hotel on your recent visit to Munich.We are delighted and very proud about the wonderful experience you had.The entire team is most grateful for your feedback and we look forward to welcoming you back to our hotel in the near future.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Caroline

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
FST a répondu le 11 janv. 2024
Dear Caroline,Thank you for your visit to The Charles Hotel and your time in sharing your impressions on Expedia.It is a great pleasure for us to read that you had a pleasant stay and we are very pleased about your excellent rating for service and quality.We would be delighted to welcome you back soon.With very best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

2/10 – Terrible

Marcelo

Séjour de 4 nuits en janvier 2024
The Charles Hotel , Munich a répondu le 26 janv. 2024
Dear Marcelo,Allow me to thank you for sharing your experience with us here on Expedia.We are always looking for ways to improve our service and we take your rating into serious consideration.I am truly sorry to see that you did not enjoy your stay with us.Our primary goal at The Charles is to offer our guests an impeccable service and the warm hospitality they deserve - regardless of the number of times they have stayed with us - in order for them to live the most memorable experiences.As it looks like that this was not the case we would appreciate more Feedback from you regarding your stay.Please do not hesitate to contact me directly and I will be delighted to assist you personally.With best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Pedro

Séjour de 2 nuits en janvier 2024
FST a répondu le 11 janv. 2024
Dear Pedro,Thank you for staying with us here at "The Charles" Hotel during your visit to Munich.We appreciate your time in sharing your impressions on Expedia.It is a great pleasure for us to read that you had a pleasant stay and we are very pleased about your excellent rating for service and quality.We would be delighted to welcome you back soon.With very best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Eduardo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff at a great hotel made for a superb experience.
Florian Steinmaier a répondu le 8 janv. 2024
Dear Eduardo,Thank you for staying with us at The Charles Hotel.We are delighted and very proud about your feedback.I am more than happy to share it with the entire team. 5 stars show us that we have provided you with a wonderful stay and we are very proud of that. The entire team is most grateful for your feedback and we look forward to welcoming you back to our hotel in the near future.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Leslie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The overall experience at this establishment was quite delightful, with a charming location and impeccable service that I would readily recommend to anyone. Upon entering our room, however, we encountered a minor hiccup as there was leftover food on the desk. A quick call to the front desk prompted an immediate and apologetic response. The staff was genuinely horrified and worked diligently to rectify the situation, providing a commendable effort to make up for the less-than-ideal welcome. While the staff's response was impressive, I did notice a lack of VIP access offers or room upgrade options during check-in. Despite having shortened our stay from two nights to one, we were assigned a classic room on the second floor with no notable view. Although I personally chose not to dwell on this, an upgrade with a better view would have been a welcomed enhancement to our experience. Nevertheless, the staff exhibited excellent training, contributing to an overall enjoyable short stay. My only qualm was the absence of any indication that this was a VIP access hotel, as no special offers were mentioned during check-in. It might be worthwhile for Expedia to cultivate stronger relationships with VIP access hotels to ensure that guests receive the anticipated special treatment that comes with such accommodations. Overall, a positive experience, but a more seamless integration of VIP perks would elevate the guest experience.
Séjour de 1 nuit en décembre 2023
Florian Steinmaier a répondu le 8 janv. 2024
Dear Leslie, Thank you for your stay at The Charles Hotel.We are very grateful for your review and appreciate your detailed description.We do endeavour to give our guests a room upgrade, however due to high occupancy at the hotel this is not always possible and we therefore ask for your indulgence. We would like to convince you with the desired VIP offer for your next stay. We would be delighted if you could let us know about your next trip to Munich so that we can make the necessary arrangements. Your feedback is very important to us and we take it extremely seriously. Your feedback will help our team to continue to improve the quality of our service. Thank you for taking the time to share some positive moments during your stay as well as sharing your thoughts with us about any weaknesses.The entire team is most grateful for your feedback and we look forward to welcoming you back to our hotel in the near future.Kind regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Fabiano Schwartzmann

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Florian Steinmaier a répondu le 31 déc. 2023
Sehr geehrter Herr Schwartzmann,Es war eine große Freude, Sie hier im The Charles Hotel zu beherbergen. Vielen Dank für Ihr freundliches Feedback, das ich mit dem gesamten Team teilen werde.Wir freuen uns sehr über Ihre netten Worte und Ihre Fünf-Sterne-Bewertung. Wir freuen uns darauf, Sie bald wieder hier begrüßen zu dürfen.Herzliche Grüße, Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

8/10 – Bien

Luisa

Séjour de 1 nuit en décembre 2023
Florian Steinmaier a répondu le 8 janv. 2024
Dear Luisa,Thank you for staying with us at The Charles Hotel.We are delighted and very proud about your feedback.I am more than happy to share it with the entire team.We would like to achieve 5 stars for your next stay and would be delighted if you could give us any further information to ensure your stay is perfect. Our team is always available for you and our aim is to make your stay a wonderful one.The entire team is most grateful for your feedback and we look forward to welcoming you back to our hotel in the near future.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

8/10 – Bien

Glenn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023

10/10 – Excellent

Pam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was excellent!!
Séjour de 2 nuits en décembre 2023
The Charles Hotel , Munich a répondu le 26 janv. 2024
Dear Pam,Thank you for staying with us at The Charles Hotel on your recent visit to Munich.We are delighted and very proud about the wonderful experience you had.The entire team is most grateful for your feedback and we look forward to welcoming you back to our hotel in the near future.Best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Dario

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Es waren 3 sehr schöne Tage dort. Super Service & alles war mega schön & sauber. Kommen im Sommer dann wieder hierher.
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

Jose

Points forts : Commodités, état et installations de l’hébergement
Service is inconsistent. I had to call 3 or 4 times every time I made a request, be it from Room Service, Laundry, Etc. I had an incident with a rude waitress at the restaurant and requested to speak to the manager. He never acknowledge my request and simply sent amenities to my room (as if that solves anything). Overall, the experience was so negative that I decided to leave three nights before the end of my planned stay. This hotel definitely does not conform to the standards that you would typically find in other Rocco Forte hotels. Terrible experience.
Séjour de 10 nuits en octobre 2023
The Charles Hotel Munich a répondu le 28 oct. 2023
Dear Jose,Allow me to thank you for sharing your experience with us.We are always looking for ways to improve our service and we take your comments into serious consideration.I am truly sorry to read that you did not enjoy your stay with us due to the above mentioned reasons and that you even left the hotel earlier.Our primary goal at The Charles Hotel is to offer our guests an impeccable service and the warm hospitality they deserve in order for them to live the most memorable experiences.If in this case anyone of the Team behaved differently, I would like to extend to you my most sincere apologies. Please do not hesitate to contact me directly. I will be delighted to assist you personally.With best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Despina

Séjour de 2 nuits en octobre 2023
The Charles Hotel, Munich a répondu le 28 oct. 2023
Dear Despina,We would like to thank you very much for choosing to stay at The Charles during your time in Munich and for sharing your rating here on Hotels.com.We are truly delighted and proud you took away such positive impressions of your recent stay with us. The entire team is most grateful for your rating and we look forward to welcoming you back to our hotel in the near future.With best wishes,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Mohammed

Séjour de 7 nuits en octobre 2023
Florian Steinmaier a répondu le 18 déc. 2023
Dear Mohammed, It's wonderful to hear that you had a fantastic stay at The Charles Hotel! We're thrilled that you found everything to your liking and that our team could make your experience a five-star one. Should you ever plan to visit again, we'll be eagerly waiting to welcome you back for another exceptional stay!Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Eden

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lena, Greta and company were amazing. Property was exceptional.
Florian Steinmaier a répondu le 18 oct. 2023
Dear Eden,Thank you for visiting us at The Charles Hotel. We greatly appreciate your 5-star review and are proud that you had a wonderful time in Munich.We look forward to hopefully welcoming you back soon. Until then, all the best.Warm regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Heidi

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en octobre 2023
Florian Steinmaier a répondu le 18 oct. 2023
Sehr geehrter Heidi, vielen Dank für Ihren Besuch bei uns im The Charles Hotel. Wir freuen uns sehr über Ihre 5 Sterne Bewertung und sind stolz, dass Sie eine tolle Zeit in München hatten. Wir freuen uns Sie hoffentlich bald wieder begrüßen zu dürfen, bis dahin alles Gute. Herzliche Grüße, Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Eden

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The service and quality from A to Z at this hotel is above and beyond. They get 100 out of a 100 score for the entire experience.
Séjour de 2 nuits en octobre 2023
The Charles Hotel , Munich a répondu le 24 oct. 2023
Dear Eden,thank you very much for taking the time in giving us your valued Feedback about your recent stay with us at The Charles Hotel , Munich. We are very proud to read that your stay has been as expected and that our service has been one to remember.We hope to have the pleasure in welcoming you soon back.With best regardsFlorian SteinmaierGeneral ManagerThe Charles Hotel, Munich

2/10 – Terrible

Steven

Séjour de 4 nuits en septembre 2023
The Charles Hotel , Munich a répondu le 24 oct. 2023
Dear Mr. Steven,Allow me to thank you for sharing your experience on Expedia with us.We are always looking for ways to improve our service and we take your rating into serious consideration.I am truly sorry to see through the rating that you did not enjoy your stay with us.Our primary goal at The Charles Hotel is to offer our guests an impeccable service and the warm hospitality they deserve in order for them to live the most memorable experiences.As in your case it has been different, I would like to extend to you again my most sincere apologies. We did send you a personal email in order to find a good solution and hope to hear back from you soon.Please feel free to contact me anytime personally.With best regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

8/10 – Bien

EA

Séjour de 5 nuits en septembre 2023
Florian Steinmaier a répondu le 3 oct. 2023
Dear EA, We are truly delighted to receive your four-star feedback! We take great pride in providing excellent service to our guests. Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding experience in the future. Thank you for choosing our hotel!Warmest regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Kino

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
wonderful hotel!
Séjour de 2 nuits en septembre 2023
Florian Steinmaier a répondu le 23 sept. 2023
Dear Kino, Thank you very much for choosing The Charles Hotel for your stay in Munich. We are glad you had a wonderful time and are thankful that you share your experience here with us. Thank you for staying at The Charles Hotel and your 5 star rating. We do hope to welcome you back soon. Best regards, Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en septembre 2023
Florian Steinmaier a répondu le 9 oct. 2023
Dear TimThank you immensely for sharing your wonderful experience with us. We take immense pride in your choice of The Charles Hotel and are delighted that your stay left you with such positive impressions. Your 5-star rating means a lot to us.We eagerly anticipate the opportunity to welcome you back to Munich in the near future. Warmest regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Nn vale la spesa
Hotel al di sotto delle aspettative. Ambienti vecchi e trascurati. Di fronte all'ingresso c'è un parco 'abitato' da drogati e ubriachi che di notte schiamazzano rumorosamente
Séjour de 2 nuits en août 2023

10/10 – Excellent

Oksana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best hotel in Munich
Séjour de 2 nuits en août 2023
Florian Steinmaier a répondu le 9 oct. 2023
Dear Oksana, Thank you immensely for sharing your wonderful experience with us. We take immense pride in your choice of The Charles Hotel and are delighted that your stay left you with such positive impressions. Your compliment “Best hotel in Munich” rating means a lot to us.We eagerly anticipate the opportunity to welcome you back to Munich in the near future. Warmest regards,Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich

10/10 – Excellent

Egbert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en août 2023
Florian Steinmaier a répondu le 20 août 2023
Sehr geehrter Egbert, Vielen Dank für Ihren Besuch bei uns im The Charles Hotel. Wir freuen uns sehr, dass Sie eine erholsame und tolle Zeit in München hatten. Wir freuen uns auf Ihren nächsten Besuch und wünschen bis dahin nur das Beste. Herzliche Grüße, Florian SteinmaierGeneral ManagerThe Charles Hotel, Munich