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"The staff was very friendly. The room was okay, until the cushion moved on the pull out couch and I saw a used crack pipe. It was tucked on top of the mattress near the springs. A lot of food crumbs on top of the folded mattress. I was happy we didn’t need the extra bed. I told the lady at the front desk and sent her the photos. I waited over a month for sometime to connect with me about the issue, no one ever reached out. "

"The walls between rooms are extremely thin. I could hear conversations next door and couldn’t sleep. "

"This is a great property to stay at! You're steps from the beach, walking distance to restaurants, and only a 5 minute drive to downtown Newport. The hotel looks recently renovated and everything was clean! My own hope was that the indoor pool would have been warmer. But once you were in for a few minutes, you got used to it."

"Beautiful parlor room Lots of space and comfy beds "

"Parking was easy. Staff was fantastic. Breakfast was a nice offering But that last flight of stairs with luggage was difficult. "

"Great location, easy check in, staff was kind, quiet night, breakfast and breakfast attendant were great! "

"The staff was kind and helpful. Had a musty smell in the hall way. Breakfast was basic."

"It was a very nice hotel with an unusual look and feel that was refreshing. "

"No heat. Fitness room video broken. No spa despite signage and on website"