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Fairfield Inn & Suites by Marriott Marathon Florida Keys – Avis

2.5 out of 5

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 633 avis sur 1011." "
Note de 8 – Bien, d’après 245 avis sur 1011." "
Note de 6 – Acceptable, d’après 69 avis sur 1011." "
Note de 4 – Médiocre, d’après 37 avis sur 1011." "
Note de 2 – Terrible, d’après 27 avis sur 1011." "

9,2/10

Propreté

9,0/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

michel, MONACO

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Endroit très agréable pour faire un break. Pas très loin du dolfin research center pour nager avec les dauphins.
Séjour de 2 nuits en mai 2024
Marathon Fairfield a répondu le 20 mai 2024
Dear Michel, Thank you for taking the time to share your experience at our hotel. I'm glad to hear that you found our hotel to be a pleasant place for a break. It's great that the Dolfin Research Center was not very far from us, allowing you to enjoy swimming with dolphins.At our hotel, we strive to provide a relaxing and enjoyable environment for our guests to unwind and make the most of their stay. We understand the importance of being close to attractions and facilities that enhance the overall experience. It's fantastic that you were able to take advantage of the proximity to the Dolfin Research Center and have such a unique and exciting opportunity.Your feedback is truly valuable to us, and I appreciate your kind words about your time with us

6/10 – Acceptable

Élodie

Points forts : Propreté
Séjour de 1 nuit en janvier 2024
Fairfield Marathon a répondu le 22 janv. 2024
Dear Elodie, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.We appreciate that your time is valuable and would like to once again, thank you for your feedback.

10/10 – Excellent

Manon

Voyage en famille
Points forts : Commodités
superbe
Séjour de 1 nuit en novembre 2023
Fairfield Marathon a répondu le 10 déc. 2023
Dear Manon, On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 – Médiocre

DANIEL

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
MUST BE KNOWN AND TRANSMITED
MUST BE KNOWN AND TRANSMITED The "bad" new was that this hotel is the only one within a 3 weeks trip to make you pay 15 USD to park your car in the hotel parking ...along the highway... NOT VERY IMPORTANT AMOUNT OF COURSE BUT.... Abusive extra cost because in these hotels, Hampton, Days Inn , Etc Etc Etc Inn, you never pay for an overnight parking on a highway...so you can be sure to be abused because you won't suspect that detail arriving after a day spent in your car. You'll learn this only when you'll check out of course... not when you check inn !! The front desk doesn't warn you about the really abusive and sneaky parking extra charge . What a bad behavior toward clients. MUST BE KNOWN AND TRANSMITED
Séjour de 1 nuit en août 2023
Fairfield Inn & Suites, Marathon a répondu le 12 sept. 2023
Hello Daniel,Thank you for taking the time to share your thoughts regarding our parking fee. I appreciate you bringing it to our attention. We do charge a 15/night parking fee. Parking in the Florida Keys is limited. Our parking fee allows us the opportunity to have 24/7 onsite staff to monitor our parking lot to enable our guests sufficient space to park during their stay. You will notice the majority of properties in the Keys have a Resort Fee in addition to a parking fee or their parking is included in a Resort Fee.Our parking fee is also displayed on our website and all our third party affiliates' websites, and even though our parking fee is clearly disclosed on multiple platforms, we also remind guests at check in as we do not believe in surprise fees. We appreciate that your time is valuable and would like to thank you for your feedback.

10/10 – Excellent

virginie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le sejour était très bien. Il y a 2 piscines avec de l'eau salé. Il y a tout ce qu'il faut sur place et un paysage magnifique.
Séjour de 2 nuits en avril 2023
Fairfield Inn & Suites, Marathon a répondu le 1 mai 2023
Hello Virginie,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfiled Inn & Suites.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Marc

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chouette hôtel pour une nuit à Marathon
Hôtel avec deux piscines donc une chauffée, bar et resto sympa, belle situation
Séjour de 1 nuit en janvier 2023
Fairfield Inn & Suites, Marathon a répondu le 31 janv. 2023
Dear Marc,On behalf of the entire hotel team, I want to thank you for sharing about recent stay at the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

didier

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique
Hôtel magnifique, réception exceptionnelle, qualité superbe, piscine génial ,Tiki bar parfait , déjeuner génial. J'y reviendrai .
Séjour de 1 nuit en novembre 2022
Sheena a répondu le 7 déc. 2022
Dear Didier,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Merci
Séjour de 2 nuits en novembre 2022

8/10 – Bien

doris

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La propreté et l emplacement Le déjeuner par contre , très ordinaire
Séjour de 2 nuits en octobre 2022
Sheena a répondu le 26 oct. 2022
Hello Doris,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn & Suites in Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

VALERIE

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2022
Amber a répondu le 16 août 2022
Thank you for your rating!

8/10 – Bien

YVES

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2022
Amber a répondu le 13 août 2022
Thank you for your Rating!

8/10 – Bien

Raphael

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Bel hôtel, dans un très beau cadre. restaurant sur place, laverie. 2 piscines. Chambre standard mais clim bruyante. Petit déjeuner pas terrible pour le standing (que de l'industriel moyen). Club d'activité dans le complexe de l'hôtel mais impossible de faire une plongée, car pas de personnel pour.
Séjour de 2 nuits en juillet 2022

8/10 – Bien

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un peu cher mais convenable
Un bon choix pour faire une halte sur la route des Keys ! Ne vous attendez pas à un petit déjeuner maison.
Séjour de 1 nuit en avril 2022
Michael Weber a répondu le 14 avr. 2022
Merci Thomas, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Fairfield Inn & Suites Marathon Florida Keys. We are so pleased that you enjoyed your time with us and we certainly hope that you will back to see us again very soon! We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 – Bien

Wolfgang, Beloeil

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Malgré qu’il n’y avait pas d’eau chaude à l’arrivée, tout était parfait.
Séjour de 1 nuit en avril 2022
Michael Weber a répondu le 8 avr. 2022
Hello Wolfgang, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Fairfield Inn & Suites Marathon Florida Keys. We are so pleased that you enjoyed your time with us and we certainly hope that you will back to see us again very soon! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 – Bien

Alain

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Service exceptionnel mais pas de café passé 09h30.
Des bien reçu à la réception. Nous avons pu récupérer notre chambre avant l’heure normale pour l’arrivée. Même que la réceptionniste c’est déplacer pour aller voir et s’assurer que notre chambre était prête. C’est le lendemain que ça se gâte. C’est pas tout le monde qui vont déjeuner tôt le matin. Surtout quand tu te couches tard. Je peu vivre avec le fait que le déjeuner se termine à 09h30. Mais pas qu’on ne puisse pas avoir de café frais après cette heure. J’ai été me chercher du café pour moi, ma conjointe et mon beau père à la cafétéria. Il est 9h28. Le café de la chambre goûte le carton. Donc, je me rend et réussi à faire un café sur trois. Je demande gentiment s’il y en a d’autres car tout les Thermos sont vide. On me répond que le déjeuner est terminé. Ça nous coûte plus de $400 pour une nuit et on peu pas avoir de café passé 09h30. J’ai voyagé dans plusieurs hôtels et des motels aussi, et presque tous, même les moins chers, offraient du café passé l’heure du déjeuner. Même que certains t’offrent du café toute la nuit et c’est pas une machine à sous. Donc, pour cela, je ne donne pas une note parfaite. Et j’ai vu que d’autres gens auraient voulu eux aussi avoir un café un peu après moi. Plusieurs gens déçu.
Séjour de 1 nuit en mars 2022
Michael Weber a répondu le 23 mars 2022
Hello Alain, We appreciate you sharing your experience with us during your recent stay at the Fairfield Inn & Suites Marathon Florida Keys. We hope you enjoyed your time with us and we certainly hope that you will back to see us again very soon! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 – Bien

Karine

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2022
Michael Weber a répondu le 10 févr. 2022
Hello Karine, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Fairfield Inn & Suites Marathon Florida Keys. We are so pleased you enjoyed your time with us and we certainly hope that you will back to see us again very soon! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 – Excellent

Marc

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A recommander ! Excellent service
Séjour de 2 nuits en novembre 2021
Michael Weber a répondu le 30 nov. 2021
Hello Marc, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Fairfield Inn & Suites Marathon Florida Keys. We are so pleased you enjoyed your time with us and we certainly hope that you will back to see us again very soon! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 – Bien

Michael

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2020
Michael Weber a répondu le 22 déc. 2020
Thank you for your Review Michael! We hope you enjoyed your stay with us and had the chance to experience all the Amenities we have to offer. We hope to see you back again soon!

10/10 – Excellent

Michel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel I be back again
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Stephanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Exceeded expectations
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Robert

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved it
Séjour de 1 nuit en mai 2024
Marathon Fairfield a répondu le 24 mai 2024
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Selina

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel with restaurant in the back on the water. Easily accessible to main road through the keys. Would definitely stay again.
Séjour de 3 nuits en février 2024
Marathon Fairfield a répondu le 23 mai 2024
Dear Selina, Thank you for taking the time to share your feedback about your recent stay at Fairfield Inn& Suites. We truly appreciate your kind words and are delighted to hear that you had a great experience with us.It’s wonderful to know that you enjoyed our hotel's location and found it easily accessible to the main road through the keys. We strive to provide convenience and comfort to our guests, and we're glad that we exceeded your expectations in this regard.Your positive comments about our restaurant on the water are also greatly appreciated. We take pride in offering a delightful dining experience with picturesque waterfront views, and we're thrilled to hear that you enjoyed it. Our team works hard to provide excellent service and create memorable moments for our guests.Once again, thank you for your review and for choosing Fairfield Marathon. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to the area.

10/10 – Excellent

Laura

Voyage en famille
Points forts : Commodités
We had a wonderful time staying here. The rooms were clean and comfortable. The pools were the perfect temp. The Tiki Bar by the main pool had the best bartender, Gonzo, that made the most delicious drinks. Sparky’s restaurant had $.45 cent wings and peel and eat shrimp during Happy Hour. We can’t wait to return!
Séjour de 1 nuit en mai 2024
Marathon Fairfield a répondu le 23 mai 2024
Dear Laura,Thank you so much for taking the time to write such a positive review about your stay with us at Fairfield Inn and Suites. I am thrilled to hear that you had a wonderful time and enjoyed your experience overall.First and foremost, I am glad to hear that you found our rooms to be clean and comfortable. At Fairfield, we take great pride in providing a relaxing and enjoyable atmosphere for our guests, so it's always wonderful to hear when we've succeeded in doing so.I'm also delighted to hear that you had a great time at our pools. We strive to maintain the perfect temperature to ensure our guests can fully relax and enjoy their swim. It's fantastic that you found the Tiki Bar by the main pool to be a highlight of your stay. I will definitely pass on your kind words to our bartender, Gonzo. I'm sure he will be thrilled to know that you enjoyed the delicious drinks he prepared for you.Finally, I appreciate you mentioning the Happy Hour offerings at Sparky's restaurant. We always aim to provide our guests with a variety of dining options, and it sounds like you took full advantage of the fantastic deals on wings and peel and eat shrimp. I hope you savored every bite!Once again, thank you for sharing your positive experience with us and for choosing Fairfield. If you have any further feedback or if there's anything we can do to make your next stay even more exceptional, please don't hesitate to reach out to us directly.

10/10 – Excellent

Kathleen

Points forts : État et installations de l’hébergement
😀😀😀😀😀
Séjour de 1 nuit en mai 2024
Marathon Fairfield a répondu le 24 mai 2024
Dear Kathleen, On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bien

Joseph, Miami Beach

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Marathon Fairfield a répondu le 24 mai 2024
Dear Joseph,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Kimberly

Points forts : Propreté
Séjour de 1 nuit en mai 2024
Marathon Fairfield a répondu le 23 mai 2024
Dear KimberlyOn behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Aaron

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend this hotel. We thoroughly enjoyed our stay, the pool area was very well maintained and the attendant at the tiki bar was a wonderful gentleman. Beds were great, breakfast was great and they went an extra mile for Mother’s Day and decorated the area with balloons, it was lovely to see. The restaurant behind the hotel has a good happy hour and there is also a great place to dine just across the road. Thankyou
Séjour de 3 nuits en mai 2024
Marathon Forfield a répondu le 23 mai 2024
Dear Aaron, Thank you so much for taking the time to write such a wonderful review of your stay with us at Fairfield Inn & Suites! I'm delighted to hear that you had a thoroughly enjoyable experience and that we were able to meet your expectations.It's great to know that you found our pool area well maintained and that the tiki bar attendant provided excellent service. We strive to create a relaxing and enjoyable environment for our guests, and it's always rewarding to receive positive feedback. I will make sure to pass along your kind words to our team member at the tiki bar.Furthermore, I'm glad you appreciated the extra effort we put into decorating the area for Mother's Day. We believe in creating special moments and memories for our guests, and it's heartening to know that our efforts were well received.Lastly, I'm thrilled you enjoyed the breakfast and found the beds comfortable during your stay. It's important to us that our guests start their day off right with a delicious meal, and that they have a restful night's sleep.Thank you once again for your kind words and for recommending our hotel. Your feedback means a lot to us, and it motivates us to continue providing exceptional experiences for all our guests.If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us. We're here to ensure your satisfaction. Have a fantastic day!

4/10 – Médiocre

Kevin

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Karin at the front desk is not the first contact you want representing your brand. Very nice pool. Immaculate room.
Séjour de 2 nuits en mai 2024
Marathon Fairfield a répondu le 19 mai 2024
Dear Kevin, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.We appreciate that your time is valuable and would like to once again, thank you for your feedback.

10/10 – Excellent

Morten

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not so much around
Séjour de 1 nuit en mai 2024
Fairfield Marathon a répondu le 19 mai 2024
Dear Morten,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Acceptable

Freddye

Voyage d’affaires
Points forts : Service et personnel, commodités
Points faibles : État et installations de l’hébergement
Room 208 you had to do a full body slam to get door to open and when you flush toilet sounded like fire alarm going off strangest thing
Séjour de 1 nuit en mai 2024
Marathon Fairfield a répondu le 19 mai 2024
Dear Freddye Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.We appreciate that your time is valuable and would like to once again, thank you for your feedback.

10/10 – Excellent

Robin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a great place to stay. Staff was way beyond great!!! I will be back. I don’t know if I have ever stayed anywhere with all the staff being great!. I have traveled with work all over US and this was great.
Séjour de 1 nuit en mai 2024
Fairfield Marathon a répondu le 19 mai 2024
Dear Robin,Thank you so much for your wonderful review of your recent stay at our hotel. I am thrilled to hear that you had a great experience and that our staff exceeded your expectations. We take immense pride in providing exceptional customer service to all our guests, and it is rewarding to know that our efforts have been recognized.Our team works tirelessly to ensure that every guest feels valued and well taken care of during their stay. It warms my heart to read that you found all our staff to be great - we genuinely believe in the power of hospitality and strive to create memorable experiences for each guest.Hope to see you again!

8/10 – Bien

Jorge Luis

Points forts : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Marathon Fairfield a répondu le 19 mai 2024
Dear Jorge,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.We appreciate that your time is valuable and would like to once again, thank you for your feedback.

10/10 – Excellent

Heather

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Susie a répondu le 8 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent guest experience with Fairfield Inn & Suites by Marriott in Marathon Florida.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Estevan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No comment
Séjour de 1 nuit en mars 2024
Fairfield Marathon a répondu le 3 mai 2024
Dear Estevan,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Gail

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en avril 2024
Fairfield Marathon a répondu le 3 mai 2024
Dear Gail,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Carrie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property!!! Staff was awesome especially Bonzo the pool bartender!! Nice and clean and easy to access. Would stay here again
Séjour de 1 nuit en avril 2024
Susie Sunshine a répondu le 30 avr. 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for mentioning Gonzo the bartender. We will give him a high 5 for his exceptional customer service. We hope to welcome you again soon.

10/10 – Excellent

David

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice rooms and the pillows were amazing, the poolside bar was great, and the breakfast all good
Séjour de 1 nuit en mars 2024
Marathon Fairfield a répondu le 25 avr. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 – Médiocre

CHRIS

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ac unit did not work and a fire alarm didn’t help. Not worth $300 for a night
Séjour de 1 nuit en avril 2024
Susie a répondu le 24 avr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel leadership team.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Susan McCarrell

10/10 – Excellent

alicia f

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Esta muy bien pero el precio esta muy alto
Susie a répondu le 24 avr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel leadership team.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Susan McCarrell

10/10 – Excellent

CARLO

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed the stay
Séjour de 2 nuits en avril 2024
Marathon Fairfield a répondu le 22 avr. 2024
Dear Carlo,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Andy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent
Séjour de 2 nuits en avril 2024
Marathon Fairfield a répondu le 22 avr. 2024
Dear Andy,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Plenty of parking and a restaurant is on the property!
Séjour de 2 nuits en avril 2024
Fairfield Inn Marathon a répondu le 21 avr. 2024
Dear Michael, Thank you for taking the time to share your feedback about your recent stay at Fairfield Inn. We appreciate your kind words and are thrilled to hear that you found our parking facilities convenient and enjoyed having a restaurant on the property.Providing ample parking options for our guests is a priority for us, and we're glad it met your expectations. We understand how important it is to have a hassle-free parking experience, and we're pleased that we could provide you with that convenience during your stay.We appreciate that your time is valuable and would like to once again, thank you for your feedback

10/10 – Excellent

David

Voyage en famille, Voyage de couple, Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice clean comfortable place to stay
Séjour de 2 nuits en avril 2024
Fairfield Inn Marathon a répondu le 21 avr. 2024
Dear David, Thank you for choosing to stay at Fairfield Inn and Suites and for taking the time to write a review. We really appreciate your feedback!I'm thrilled to hear that you found our hotel to be a nice, clean, and comfortable place to stay. We strive to provide a welcoming and relaxing environment for all our guests, so it's great to know that we succeeded in creating that experience for you.Your kind words make our team's efforts worthwhile, and I will personally pass on your compliments to them. It's always motivating for us to receive positive feedback from satisfied guests like yourself.We hope your travel brings you back to the Keys for another memorable stay.

8/10 – Bien

Veena

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was not a ocean view but it was ok
Séjour de 1 nuit en avril 2024
Marathon Fairfield Inn a répondu le 19 avr. 2024
Dear Veena, On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Yahaira

Voyage en famille avec de jeunes enfants, Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I just love it , pet friendly the most important for me reasonable price, good food, clean very friendly staffing love the breakfast
Séjour de 1 nuit en avril 2024
Fairfield Inn Marathon a répondu le 15 avr. 2024
Dear Yahaira,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. I'm thrilled to hear that you loved your experience with us!Our pet-friendly policy is something we take great pride in, as we understand how important it is for our guests to have their furry friends with them during their travels. We believe that pets are part of the family and deserve a warm welcome just like their owners.Additionally, I'm glad to hear that you found our prices reasonable and enjoyed the quality of our food. We strive to offer a variety of delicious options that cater to different tastes and preferences. It's also fantastic to know that you found our hotel clean and our staff friendly. We truly believe that the key to a great stay is creating a welcoming and warm environment for all our guests.Thank you for mentioning our breakfast as well. We are delighted to provide a fulfilling breakfast experience to start your day off on the right foot.Once again, thank you for your kind words. If there's anything else we can do for you, please don't hesitate to let us know. We would love to welcome you back to our hotel in the future.

6/10 – Acceptable

Ciara

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Wanted conjoining rooms. Overall nice though.
Séjour de 1 nuit en avril 2024
Fairfield Inn a répondu le 15 avr. 2024
Dear Ciara, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Am sorry we were do not have connecting rooms at our propertyProviding the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.We appreciate that your time is valuable and would like to once again, thank you for your feedback.

10/10 – Excellent

Joanna

Voyage en famille
Points forts : Propreté, service et personnel
Lovely hotel, we stayed in a suite at the back of the resort. Great pools and restaurant
Séjour de 2 nuits en avril 2024
Fairfield Inn Suites Marathon a répondu le 13 avr. 2024
Dear JoannaThank you for taking the time to share your experience at our Hotel. I'm glad to hear that you enjoyed your stay in our lovely hotel and had a great time at our pools and restaurant. At Fairfield Inn, we take pride in providing our guests with a relaxing and enjoyable experience. It's always a pleasure to know that our guests had a great time and made wonderful memories during their stay. We appreciate your feedback and will make sure to share your kind words with our team. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.

10/10 – Excellent

Linda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was kept clean and the rooms were very clean. The only thing was the lighting in the rooms. There could be better lighting especially in the bed area. Other than that, we really enjoyed our visit and would definitely book again.
Séjour de 3 nuits en avril 2024
Fairfield Inn and Suites Marathon a répondu le 13 avr. 2024
Dear Linda,Thank you so much for taking the time to write a review of your recent stay with us. We really appreciate your feedback, as it helps us improve our services and ensure that all our guests have a wonderful experience.I wanted to express my gratitude for your kind words about the cleanliness of our property and rooms. We take great pride in maintaining a high standard of cleanliness and it's fantastic to hear that it was noticeable during your stay.Regarding your comment about the lighting in the rooms, we understand how important it is to have adequate lighting, especially in the bed area. We will definitely take your suggestion into consideration as we continue to make improvements throughout the hotel. Your feedback is invaluable in helping us create a more enjoyable stay for all our guests.Once again, thank you for choosing Fairfield Inn and Suites and for sharing your positive experience.

10/10 – Excellent

Zach

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel and amenities. Clean. Nice staff. Good breakfast. Big rooms. Enjoyed our stay
Séjour de 3 nuits en avril 2024
Marathon Fairfield a répondu le 8 avr. 2024
Dear Zach,Thank you so much for taking the time to leave us a review of your recent stay. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Our utmost priority is to ensure that our guests have a comfortable and enjoyable stay, and we are thrilled that you found our hotel to be clean, with nice staff and good amenities. It's wonderful to know that you enjoyed our breakfast, and we're glad that the size of our rooms met your expectations.At Fairfield , we strive to provide exceptional service and create a welcoming environment for all our guests. Your positive feedback motivates us to continue delivering the best experiences possible.If there is anything else we can assist you with, please don't hesitate to let us know. We are always here to help.Thank you once again for your kind words. We hope to have the pleasure of welcoming you back to our hotel in the near future.

10/10 – Excellent

Larry, Millersburg

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to everything
Séjour de 2 nuits en avril 2024
Fairfield Inn a répondu le 13 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.