Title: Hostal Charlotte - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=22945791&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostal Charlotte Travelers sip morning coffee on a rooftop terrace with views of Madrid's lively streets before stepping out to explore the nearby iconic Puerta del Sol ## Photo gallery for Hostal Charlotte ![Daily continental breakfast (EUR 10 per person) - Hostal Charlotte (Madrid)](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/59dc2723.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room, City View - Hostal Charlotte (Madrid)](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/24384957.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hostal Charlotte (Madrid)](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/ebeb8d3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hostal Charlotte (Madrid)](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/18a8335b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Terrace, City View | Terrace/patio - Hostal Charlotte (Madrid)](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/f784b60d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hostal Charlotte in central Madrid offers a welcoming retreat. Enjoy on-site breakfast, snacks from the vending machine, and a rooftop terrace. Unwind at the coffee shop/cafe and bar. Free WiFi in all rooms. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar - Room service ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22945791&PinnedHotelID=22945791&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Double Room, Terrace, City View ![Double Room, Terrace, City View | Terrace/patio](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/42bbf739.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Terrace, City View ### Highlights Terrace Soundproofed Air conditioning Heating Flat-screen TV Private bathroom Hair dryer Free bottled water - 129 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Triple Room, City View ![Triple Room, City View](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/0a3ec71c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, City View 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Private bathroom Hair dryer Free bottled water Digital channels - 151 sq ft - City view - Sleeps 3 - 3 Large Twin Beds ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/6fc378bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Free bottled water - 129 sq ft - Sleeps 3 - 2 Large Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/55026499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Private bathroom Hair dryer Free bottled water Digital channels - 129 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Triple Room, City View ![Triple Room, City View](https://images.trvl-media.com/lodging/23000000/22950000/22945800/22945791/c6b20d6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Free bottled water - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hostal-Charlotte.h22945791.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hostal-Charlotte.h22945791.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42045%2C-3.70546&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eB5A6vXF1c9W8aqfsD0bzn6mVAQ=) Gran Vía 44 Planta 9 izquierda, Madrid, 28013 #### What's nearby - Gran Via \- 2 min walk \- 0.2 km - Plaza de Callao \- 2 min walk \- 0.2 km - Plaza de España - Princesa \- 3 min walk \- 0.3 km - Puerta del Sol \- 7 min walk \- 0.6 km - Plaza Mayor \- 10 min walk \- 0.9 km #### Getting around - Callao Station - 1 min walk - Madrid Recoletos Station - 19 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive #### Restaurants - ‪Five Guys - ‬1 min walk - ‪Papizza - ‬1 min walk - ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk - ‪Burger King - ‬1 min walk - ‪Starbucks - ‬2 min walk ## About this property ### Hostal Charlotte Hostal near Gran Via A short walk from Puerta del Sol and Plaza Mayor, Hostal Charlotte provides a rooftop terrace, a coffee shop/cafe, and a bar. The on-site restaurant offers breakfast, brunch, and dinner. Guests can connect to free in-room WiFi. Other perks include: - Continental breakfast (surcharge), luggage storage, and a front-desk safe - Smoke-free premises, an elevator, and tour/ticket assistance - A 24-hour front desk and a vending machine Room features All guestrooms at Hostal Charlotte boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with digital channels - Heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/49000000/48990000/48983500/48983486/3789ef13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Juliette & Coworking Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Housekeeping 7.4 Good 58 reviews CA $139 CA $153 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=48983486&PinnedHotelID=48983486&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 2 Single Beds](https://images.trvl-media.com/lodging/23000000/22950000/22947200/22947129/7db2ddd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal El Carmen Madrid Centro - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 68 reviews CA $137 CA $151 total includes taxes & fees Jan 11 - 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A bar/lounge - A coffee shop/cafe - A restaurant ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Luggage storage is available for a surcharge. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Hostal Charlotte Madrid Hostal Charlotte Hostal Hostal Charlotte Madrid Hostal Charlotte Hostal Madrid ## Frequently asked questions ### Is Hostal Charlotte pet-friendly? ### How much does it cost to stay at Hostal Charlotte? ### How much is parking? ### What time is check-in at Hostal Charlotte? ### What time is check-out at Hostal Charlotte? ### Where is Hostal Charlotte located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hostal Charlotte Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 7.2 Staff & service ### 7.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 53 8 - Good 64 6 - Okay 28 4 - Poor 8 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Brenda Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. Clean rooms and awesome location. ##### Brenda Stayed 1 night in Oct 2025 ### 8/10 Good #### Mehdi Oct 6, 2023 Liked: Property conditions & facilities #### Fun Experience We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel. ##### Mehdi Stayed 3 nights in Oct 2023 ### 8/10 Good #### Jean-Marc Jul 12, 2022 Disliked: Room comfort #### Basic hotel well situated with nice view The view from the terrace from our room on the gran via was exceptional. The rooms were basic ( what you just can expect from a 2 star hotel). The beds of the room with terrace was small (140) and to be avoided for a couple. Price was 575€ for 3 nights which is expensive for a 2 star hotel. Service was good and friendly.the hotel is very centrally located. ##### Jean-Marc Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### InSung Nov 11, 2022 Disliked: Staff & service They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day ##### InSung Stayed 2 nights in Nov 2022 ### 8/10 Good #### Oscar Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hostal está bastante bien, el desayuno en la terraza también pero el portal bastante dejado, la verdad que asusta nada más entrar. Recepción mal indicada y lo de dejar la habitación a las 11 en vez de a las 12 como es habitual. ##### Oscar Stayed 1 night in Jul 2025 ### 4/10 Poor #### Ashley Jul 8, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Esta propiedad el servicio es pesimo, el hostal queda en un noveno piso y después que subes hasta ese piso es que te indica que la recepción es en el séptimo piso en vez de tener un letrero que lo dijera desde el principio. Para colmo el acensor es pequeño. Las facilidades no estan mal ni la localización. Pero las toallas parecian que llevaban mil años utilizandolas estaban horribles. Y el servicio de la recepción pesimo ni plancha tenian ![Toallas](https://a.travel-assets.com/ugc/hotel-reviews/52193e20-9f49-4776-a29f-d2eec380aa97-1751997505636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toallas](https://a.travel-assets.com/ugc/hotel-reviews/d4dbd598-d700-452b-92aa-4ce87431fc9a-1751997505173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lesly Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El ascensor necesita mejorar ##### Lesly Stayed 1 night in Dec 2023 ### 6/10 Okay #### Molina Feb 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities L'hostal placé dans un quartier vivant à Madrid, par contre je suis arrivé vers 23H l'accès à l'hostal pas tres claire. La chambre assez propre aussi que l'immeuble, j'ai payé pour une lit double et j'ai eu 2 lits séparés, personnel pas vraiment accueillant et personnellement le prix de la chambre ne le mérite pas. ##### Molina ### 10/10 Excellent #### Susana Dec 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hostal Charlotte Ubicación excelente. Muy buen trato del personal. Habitación modernizada y limpia. ##### Susana Stayed 1 night in Dec 2022 ### 8/10 Good #### Béatrice Sep 20, 2022 Liked: Staff & service, amenities L hôtel est très bien situé. Le petit déjeuner est vraiment trop léger ##### Béatrice Stayed 3 nights in Sep 2022 ### 8/10 Good #### Britt Sep 17, 2022 Liked: Cleanliness, staff & service, room comfort #### Super centralt! Super centralt og rimeligt i pris, dog ligner værelserne ikke billederne, men beliggenheden opvejer den lidt manglende standard! Bonusinfo: 30 euro med taxa fra lufthavnen til centrum! ##### Britt Stayed 6 nights in Sep 2022 ### 8/10 Good #### MOISES Aug 31, 2022 Liked: Cleanliness, amenities, property conditions & facilities Limpio, completo y bien situado. ##### MOISES Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Pedro Aug 6, 2022 Liked: Cleanliness, amenities, property conditions & facilities Las personas que atienden este negocio dan la milla extra para facilitarte la estadía o si necesitas algo Y la limpieza del lugar es única ##### Pedro Stayed 1 night in Aug 2022 ### 8/10 Good #### Yves Jul 12, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Très propre centre ville ##### Yves Stayed 4 nights in Jul 2022 ### 6/10 Okay #### Felix Jun 11, 2022 Disliked: Amenities Gran ubicación pero no es lo mejor que se podría encontrar ##### Felix Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Fausto May 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Merveilleux par sa situation Le petit studio était magnifique au 9etage avec un vue sur tout Madrid enchanté du lieu .Mais pas du tout sur les petits déjeuners qui ne sont pas suffisants aucun choix possible et il a fallut réclamer pour avoir peu 🤔🤔🤔 ##### Fausto Stayed 3 nights in May 2022 ### 10/10 Excellent #### Jonathan Apr 16, 2022 Liked: Staff & service, amenities, property conditions & facilities Great Location and great city view from terrace! ##### Jonathan Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### cristian Jan 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Una noche donde se pudo descansar con muy buena comodidad, tranquilidad. ##### cristian Stayed 1 night in Dec 2021 ### 6/10 Okay #### Maria Carla Jan 4, 2022 Disliked: Cleanliness, amenities Ottima posizione. Personale disponibile. Non sono passati a pulire tutti i giorni di permanenza. Buona colazione ##### Maria Carla Stayed 4 nights in Dec 2021 ### 6/10 Okay #### Verified traveller Dec 14, 2021 Liked: Staff & service #### Ottima posizione, stanza molto piccola Ottima posizione, personale gentile e disponibile. La stanza era molto piccola, ma la cosa peggiore è stata il bagno: un forte odore di fogna. Il bagno era senza finestra e la porta non si chiudeva bene, per cui l'odore invadeva anche la stanza. Qualche macchia sulle lenzuola... ##### Verified traveller Stayed 2 nights in Dec 2021 ### 2/10 Terrible #### Massimo Nov 26, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I recommend NOT to go, bad experience. Old building in a central location, but that’s all! Internally you get into a rundown courthouse that needs heavy refurbishing. Rooms really small, not well cleaned. Very warm rooms without control of individual heating/AC. Staff not helpful at all. I recommend NOT to go even for one night (see pics attached). ![](https://a.travel-assets.com/ugc/hotel-reviews/1E993443C3A9703D2A6FA796930D4DF6033295261637909662045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4876B5E452C3F5B47DF593616E530179FDD546A11637909661788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3BB5E8B3DE2182AD9F398E481B1FDE992334EB271637909662614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0632E846DF5F13E6A0C7E6033B6844F86878C63A1637909660222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Massimo Stayed 2 nights in Nov 2021 ### 6/10 Okay #### Verified traveller Nov 24, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien situé c'est tout Bien ##### Verified traveller Stayed 4 nights in Nov 2021 ### 2/10 Terrible #### Jesus, Weston Oct 23, 2021 Disliked: Staff & service Nefasto ##### Jesus Stayed 3 nights in Oct 2021 ### 6/10 Okay #### Luis Carlos Oct 19, 2021 #### Justito Habitaciones pequeñas y ruidos de la terraza ##### Luis Carlos Stayed 1 night in Oct 2021 ### 8/10 Good #### Verified traveller Sep 23, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel. ##### Verified traveller Stayed 2 nights in Sep 2021