The Pilgrm Hotel

Property class: 3

Choose dates to view prices

Close to Marble Arch and Hyde Park, The Pilgrm Hotel provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Room options

Bunk

  • Sleeps 2
  • 1 Twin Bunk Bed

Comfy

8.4 out of 10
Very good
(35 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

SNUG

7.4 out of 10
Good
(48 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Nook

7.6 out of 10
Good
(11 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Bunk

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

SNUG NO VIEW

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in London City Centre, a neighborhood in London, The Pilgrm Hotel is in a shopping district and near a train station. Oxford Street and Bond Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Visit our London travel guide
Map
25 London Street, London, England, W2 1HH

What's nearby

  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    6 min walk - 0.6 km
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    6 min walk - 0.6 km
  • A modern urban plaza with a fitness center, a health assessment area, and a food court.
    Paddington Central
    6 min walk - 0.6 km
  • A busy street with a prominent London Underground sign, historic buildings, and a red double-decker bus.
    Oxford Street
    13 min walk - 1.2 km
  • A large white archway with statues, surrounded by trees and buildings.
    Marble Arch
    15 min walk - 1.3 km

Getting around

  • London Paddington Station
    1 min walk
  • Paddington Underground Station
    1 min walk
  • London City Airport (LCY)
    66 min drive

Restaurants

  • The Mad Bishop & Bear, Paddington
    3 min walk
  • Angus Steakhouse Paddington
    1 min walk
  • The Pride of Paddington
    2 min walk
  • CÉ LA VI London
    2 min walk
  • Blank Street Coffee
    1 min walk

About this property

The Pilgrm Hotel

  • Hotel near Hyde Park
  • Marble Arch and Kensington Gardens are located near The Pilgrm Hotel, which provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and coffee/tea in the lobby
    • A water dispenser, smoke-free premises, and luggage storage
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 73 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Heating and portable fans
    • Bathrooms with showers and hair dryers
    • Flat-screen TVs with digital channels
    • Limited housekeeping and electrical adapters/chargers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Pilgrm Hotel pet-friendly?

Yes, The Pilgrm Hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Pilgrm Hotel?

As of Sept 18, 2026, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on Sept 27, 2026 start from CA $212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

The Pilgrm Hotel doesn't offer parking.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pilgrm Hotel?

Check-out is at noon.

Where is The Pilgrm Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Oxford Street and Marble Arch are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pilgrm Hotel Reviews

8.2

Very good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 382 out of 852 reviews
Rating 8 - Good. 257 out of 852 reviews
Rating 6 - Okay. 123 out of 852 reviews
Rating 4 - Poor. 59 out of 852 reviews
Rating 2 - Terrible. 31 out of 852 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my teenage son ...in the bunk bed room...great price and location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the room is decorated and the comfy bed and pillows
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful and congenial staff. The only reason for the four star review was the lack of temperature control in the bedroom made it very difficult to sleep.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 5 nights. The staff once I arrived were helpful and the location is perfect ! So close to Paddington station and as a result able to access London very easily. Only negative is despite multiple attempts to contact them prior to my reservation they did not respond to emails or Expedia messages. Also I was there during the London heatwave and there is no AC.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Hotel has plenty of character and was a good price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great if you need a overnight before heading to Heathrow or generally as a base for a trip to London it was a great hotel and the staff were super friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Convenient location, spotlessly clean, and fantastic breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, nice Decoration (and ART!) wonderful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i enjoyed our1 night stay. Check in was easy, our room had bunk beds - as expected. The room was small, but had everything you needed and more. Staff on check in and out were very nice and helpful. We needed to leave our luggage at the hotel and that was no trouble at all.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. So very close to Paddington Station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location a block from Paddington. Plenty of restaurants nearby, plus inhouse coffee bar, cafe and lounge. Very clean and comfortable.
Entry
Room
Cafe
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decor but extremely tight on space and facilities… great for a crash pad at a decent price.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean, nice cafe and breakfast-lunch restaurant with good quality food and drink. Our room was even smaller than previous ones, though, and our check-in was delayed unnecessarily and without promised updates -- exhausting after a transatlantic flight.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bunk room, beautifully done. Just what we needed. Super close to Paddington station. No noise and blackout blinds. Tea, coffee and water station available and electric fan provided (was essential in very hot weather!). Will definitely be using again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location. A bit noisy at night.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with view, good wifi
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Great location. Rooms were clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, the decor was top notch and there was a great restaurant. The downside is that it’s the smallest room I’ve ever stayed in. Not a huge issue. I was there during a heat wave and the room did not have AC. I opened the window and some bees kept flying in the room. And the lift was broken so I had to carry my suitcase up 4 floors of very narrow stairs. Things break; I get it. And it’s not like they can control the weather. Overall I’d still come back... maybe… just so long as it’s not during a heatwave.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned to get to attractions
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. Beautiful small room. Beautiful decor, good bed, friendly and helpful staff, But … when the street noise keeps you awake all night on a ordinary Monday night, it’s really not good. Yes they provided earplugs, but that should be a last resort - not part a stay at that price range. Not coming back. Sorry. Definitely need sound proof windows.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to Paddington Station. Lots of great restaurants around. Buses easily available. HopOnHopOff bus stops right in front of the hotel. Hyde Park is a ten minute walk. The downside, as others have stated, is that the rooms are small; two of us couldn't open our suitcases at the same time. The bathroom had glass in the door, which is fine if you're alone, but not fine if you're sharing a room. The inside of the hotel is a maze to get to your room. It's noisy at night, with sounds from the street and people. However, staff were very helpful, particularly in carrying our bags up and down the stairs.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Great option for being close to Paddington Station. Excellent breakfast, coffee and service!
Stayed 1 night in Sep 2025