Hall

Holiday Inn Express & Suites Lockport, an IHG Hotel – Avis

2.5 out of 5
Holiday Inn Express & Suites Lockport, an IHG Hotel
16223 W. 159TH STREET, Lockport, IL

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 237 avis sur 313." "
Note de 8 – Bien, d’après 41 avis sur 313." "
Note de 6 – Acceptable, d’après 10 avis sur 313." "
Note de 4 – Médiocre, d’après 12 avis sur 313." "
Note de 2 – Terrible, d’après 13 avis sur 313." "

9,6/10

Propreté

9,4/10

Service et personnel

9,4/10

Commodités

9,6/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Karen Elizabeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly
Séjour de 7 nuits en mai 2024
Matthew Centrella a répondu le 15 mai 2024
We appreciate you taking the time to let us know how your stay was. We are elated to hear that your stay went great and everyone you encountered was friendly. We hope you come back to visit us again real soon!

10/10 – Excellent

Qubia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and up-to-date
Séjour de 1 nuit en avril 2024
Matthew Centrella a répondu le 30 avr. 2024
Thank you so much for staying with us. We are elated that you had a 5 star stay and took the time to let us know. We hope to serve you again in the near future.

10/10 – Excellent

Eric

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was very clean no problems with the room and staff was very helpful.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient drive to Silver Cross Hospital. Very clean.
Séjour de 1 nuit en avril 2024
Matthew Centrella a répondu le 26 avr. 2024
Thank you so much for taking the time to write this review, and share your experience at our Holiday Inn Express Lockport! We truly appreciate the compliments you shared about our facility and staff. We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!

10/10 – Excellent

Emily

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed here for my sister's wedding. The staff was so kind and some of the most helpful/ genuine people I've met. Thank you for all your help and making our stay so wonderful!
Séjour de 1 nuit en avril 2024
Matthew Centrella a répondu le 26 avr. 2024
Thank you so much for this glowing review! We are very fortunate to have kind guests like you stay with us. I am pleased to hear you had such a wonderful experience with us, and I thank you for sharing your feedback. We look forward to the opportunity to welcome you back to The Holiday Inn Express & Suites Lockport during your next visit!

10/10 – Excellent

Susan

Séjour de 1 nuit en avril 2024
Matthew Centrella a répondu le 14 mai 2024
Thank you for taking the time to fill out a review of your recent stay. We very excited to see that you had a wonderful stay! We hope you come visit us again real soon.

10/10 – Excellent

Theresa

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
New Clean and Staff was very nice
Séjour de 1 nuit en mars 2024
Matthew Centrella a répondu le 26 avr. 2024
Thank you for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Lockport!

10/10 – Excellent

Terrell

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was very well maintained and clean. The staff is very friendly and professional. I will definitely recommend the hotel to family and friends.
Séjour de 2 nuits en mars 2024
Matthew Centrella a répondu le 11 avr. 2024
Thank you for taking the time to tell us how your stay went. We are so happy to hear you had a wonderful stay with us. We hope to see you again real soon.

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always a pleasure to stay. Consistently great hotel!
Séjour de 4 nuits en mars 2024
Matthew Centrella a répondu le 3 avr. 2024
We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable. Once again, thank you Jessica for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

10/10 – Excellent

Jonathon

Séjour de 2 nuits en février 2024
Matthew Centrella a répondu le 22 mars 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Chevreier

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Matthew Centrella a répondu le 20 févr. 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Jacob

Séjour de 2 nuits en janvier 2024
Matthew Centrella a répondu le 22 mars 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Matthew Centrella a répondu le 2 févr. 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Dana

Séjour de 1 nuit en janvier 2024
Matthew Centrella a répondu le 23 janv. 2024
Thank you for taking the time to share comments regarding you most recent visit to The Holiday Inn Express Lockport. I was delighted to read your review, and I have passed your compliments to our colleagues. Again . . . thank you for your kind sentiments. We look forward to welcoming you back to The Holiday Inn Express Lockport in the near future.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All good
All good
Séjour de 1 nuit en janvier 2024
Matthew Centrella a répondu le 23 janv. 2024
Thank you for taking the time to share comments regarding you most recent visit to The Holiday Inn Express Lockport. I was delighted to read your review, and I have passed your compliments to our colleagues. Again . . . thank you for your kind sentiments. We look forward to welcoming you back to The Holiday Inn Express Lockport in the near future.

10/10 – Excellent

Marc

Séjour de 2 nuits en janvier 2024
Matthew Centrella a répondu le 8 févr. 2024
Thank you for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Lockport!

6/10 – Acceptable

Michele

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Matthew Centrella a répondu le 23 janv. 2024
Thank you for staying and choosing our Holiday Inn Express Lockport. We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.I hope you'll consider us again for your future accommodation needs!Stay safe,

10/10 – Excellent

Angie

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed the convenience, and cleanines. The Continental breakfast was absolutely delicious. Such a great selection. And everyone was so kind.
Séjour de 1 nuit en janvier 2024
Matthew Centrella a répondu le 23 janv. 2024
I wanted to take the time to let you know how much we appreciate you ranking our property 5 stars!!! It is feedback from valued guests like yourself that keeps us motivated and striving to be the best hotel in the Midwest! I can always assure you that you can always expect friendly service and clean rooms each and every time that you stay at our property.

10/10 – Excellent

Youngbin

Séjour de 2 nuits en janvier 2024
Matthew Centrella a répondu le 2 févr. 2024
Thank you so much for this wonderful review! We are delighted to hear you enjoyed your most recent stay with us, and all the amenities we provide to our guests. Thank you for taking the time to share with us your experience, and we look forward to welcoming you back to The Holiday inn Express & Suites Lockport very soon.

8/10 – Bien

Toni

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel was nice and clean staff was nice
Séjour de 2 nuits en janvier 2024
Matthew Centrella a répondu le 11 janv. 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sue is amazing!
We had a wonderful stay! Sue opened the breakfast area early for our volleyball team and made sure they had everything they needed. She was so accommodating. We’ll definitely be staying there again!
Séjour de 2 nuits en janvier 2024
Matthew Centrella a répondu le 11 janv. 2024
Thank you so much for this glowing review! We are very fortunate to have kind guests like you stay with us. I am pleased to hear you had such a wonderful experience with us, and I thank you for sharing your feedback. We look forward to the opportunity to welcome you back to The Holiday Inn Express & Suites Lockport during your next visit!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Matthew Centrella a répondu le 10 janv. 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

8/10 – Bien

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Matthew Centrella a répondu le 10 janv. 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Adriana

Points forts : Service et personnel, état et installations de l’hébergement
Matthew Centrella a répondu le 8 févr. 2024
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

8/10 – Bien

jill

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Matthew Centrella a répondu le 27 déc. 2023
Thank you for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Lockport!

4/10 – Médiocre

Carlos

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room needed to be clean but it had ants and other insects inside the bathtub, the bathroom door could not be locked and keep opening because it wasn’t leveled
Séjour de 1 nuit en décembre 2023
Matthew Centrella a répondu le 20 déc. 2023
I am so sorry Carlos that this was your experience. It is absolutely shocking to hear we had ants in the room especially in the middle of winter. We will be doing a through investigation of the room. We would love a chance to redeem ourselves if you do come back to the Lockport area. We hope you have the happiest of Holidays and a wonderful New Years.

10/10 – Excellent

David

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Matthew Centrella a répondu le 8 févr. 2024
Thank you so much for this wonderful review! We are delighted to hear you enjoyed your most recent stay with us, and all the amenities we provide to our guests. Thank you for taking the time to share with us your experience, and we look forward to welcoming you back to The Holiday inn Express & Suites Lockport very soon.

8/10 – Bien

Kathryn

Séjour de 2 nuits en novembre 2023
Matthew Centrella a répondu le 27 déc. 2023
Thank you for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Lockport!

10/10 – Excellent

KEVIN

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Matt F a répondu le 13 nov. 2023
Hi Kevin,Thank you for your recent stay with us at the Holiday Inn Express Lockport. Thank you for the 10 out of 10 rating. We are glad you enjoyed your stay. We hope to see you again in the near future.

10/10 – Excellent

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Matt F a répondu le 13 nov. 2023
Hi Robert,Thank you for your recent stay with us at the Holiday Inn Express Lockport. We were happpy you enjoyed everything about your stay and thank you for the 10 out of 10 rating. We do hope you come back and visit us very soon.Thanks,

10/10 – Excellent

Henry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good hotel rowdy guests
Convenient location, friendly staff (the woman managing the breakfast service is terrific), felt like a fairly new hotel. Only negative were other guests in the room above us coming in and making a lot of noises for over an hour from midnight to 3am. Ceiling in the room is thin, like an apartment ceiling. If you stay here ask for a 3rd floor room.
Séjour de 2 nuits en octobre 2023
Matt F a répondu le 15 nov. 2023
Hi Henry,Thank you for your recent stay with us at the Holiday Inn Express Lockport. We are happy to hear that you really enjoyed our location, breakfast, and friendly staff. However, I sincerely apologize for the Loud noisy people above you. We do hope you come back and stay with us again and we will make sure to get you on the 3rd floor!

10/10 – Excellent

Jenny

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2023
Matt F a répondu le 6 nov. 2023
Hi Jenny,Thank you for your recent stay with us at the Holiday Inn Express Lockport. Thank you for the 10 out of 10 rating. We are glad you enjoyed your stay. We hope to see you again in the near future.

10/10 – Excellent

Marshall

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 4 nuits en octobre 2023
Matt F a répondu le 6 nov. 2023
Hi Marshall,Thank you for your recent stay with us at the Holiday Inn Express Lockport. Thank you for the 5 star rating. We are glad you enjoyed your stay. We hope to see you again in the near future.

10/10 – Excellent

Yolanda

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved the short but sweet stay!
Séjour de 1 nuit en novembre 2023
Matt F a répondu le 6 nov. 2023
Hi Yolanda,Thank you for your recent stay with us at the Holiday Inn Express Lockport. Thank you for the 10 out of 10 rating. We are glad you enjoyed your stay. We hope to see you again in the near future.

10/10 – Excellent

Arlene

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
easy check in, clean rooms.
Séjour de 1 nuit en octobre 2023
Matthew Centrella a répondu le 30 oct. 2023
Thank you so much for this wonderful review! We are delighted to hear you enjoyed your most recent stay with us, and all the amenities we provide to our guests. Thank you for taking the time to share with us your experience, and we look forward to welcoming you back to The Holiday inn Express & Suites Lockport very soon.

10/10 – Excellent

Chris

Séjour de 1 nuit en octobre 2023
Matthew Centrella a répondu le 30 oct. 2023
Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our central location to our friendly and professional team members — we're glad to know you enjoyed your stay. Thanks again for your recommendation. We look forward to welcoming you again when your travels bring you back to Lockport!

10/10 – Excellent

Milette

Points forts : Propreté, état et installations de l’hébergement
It’s very clean
Séjour de 2 nuits en octobre 2023
Matt F a répondu le 24 oct. 2023
Hi Milette,Thank you for your recent stay with us. We were happy that you enjoyed everything about your stay. We are glad you noticed how hard we work to keep the hotel clean. We do hope you come back again in the near future.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I would stay again
Friendly staff! Comfortable beds. Good shower though there was no fan in the bathroom. Seems relatively new. Good options at breakfast.
Séjour de 3 nuits en octobre 2023
Matt F a répondu le 17 oct. 2023
Hi,Thank you for your recent stay with us at the Holiday Inn Express Lockport. We are happy to hear you enjoyed everything about your stay. We will pass on your praises to the staff on how friendly they were to you. We hope you come back and visit us in the near future for a visit.Thanks,Matt F.AGM

10/10 – Excellent

Bernell

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I WILL BOOK AGAIN!!!
From the time I walked in the door of the hotel lobby, until opening the door to my room, the service was excellent! Clean, comfortable and spacious.
Séjour de 1 nuit en septembre 2023
Matthew Centrella a répondu le 29 sept. 2023
Thank you Burnell for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Lockport!

10/10 – Excellent

DARON

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Matthew Centrella a répondu le 25 sept. 2023
Thank you so much for this wonderful review! We are delighted to hear you enjoyed your most recent stay with us, and all the amenities we provide to our guests. Thank you for taking the time to share with us your experience, and we look forward to welcoming you back to The Holiday inn Express & Suites Lockport very soon.

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This place was great. Highly recommended.
Séjour de 2 nuits en septembre 2023
Matthew Centrella a répondu le 25 sept. 2023
We cannot thank you enough for such a positive and wonderful review of our team and our hotel. Thank you for taking the time to express all the areas you enjoyed during your stay! Everyone on our team is striving to be the best of the best at what they do each and every day, and we appreciate you noticing the little details. Thank you so much again, and we look forward to the opportunity to welcome you back to The Holiday Inn Express & Suites Lockport.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Matt F a répondu le 15 sept. 2023
Hi,Thank you for your recent visit to the Holiday Inn Express Lockport. We are thrilled you enjoyed everything about your stay and thank you for the great review. We do hope you come back and visit us again very soon.Thanks,Matt F.AGM

10/10 – Excellent

Matthew

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great rooms
Very nice and comfortable hotel. Room was clean, spacious and comfy. AC worked excellent. Breakfast had several options.
Séjour de 2 nuits en septembre 2023
Matthew Centrella a répondu le 5 sept. 2023
Thank you so much for this wonderful review! We are delighted to hear you enjoyed your most recent stay with us, and all the amenities we provide to our guests. Thank you for taking the time to share with us your experience, and we look forward to welcoming you back to The Holiday inn Express & Suites Lockport very soon.

10/10 – Excellent

Ana

Séjour de 2 nuits en septembre 2023
Matthew Centrella a répondu le 25 sept. 2023
Thank you so much for this glowing review! We are very fortunate for the location of our hotel. I am pleased to hear you had such a wonderful experience with us, and I thank you for sharing your feedback. We look forward to the opportunity to welcome you back to The Holiday Inn Express & Suites Lockport during your next visit

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Really Nice!
Impressed! Hotel is pristinely clean, with new furniture from lobby to rooms. My 3rd floor room had a beautiful, expansive view of the city from the lounge chair by the window. Beds and linen were just nice! Soft, white Illuminating lights on hallway walls seemed like invitations to peace and quiet. Breakfast was just enough. Staff very pleasant and accommodating. While this hotel is a little distant (5 miles from Homer Glen & 2 miles from Lockport town center), it's worth every $$. Really nice -I will return!
Séjour de 1 nuit en août 2023
Matthew Centrella a répondu le 5 sept. 2023
Thank you for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Lockport!

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Really nice hotel.
Séjour de 1 nuit en septembre 2023
Matthew Centrella a répondu le 5 sept. 2023
Thank you so much for taking the time to write this review, and share your experience at our Holiday Inn Express Lockport! We know you have many options to choose from, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!

10/10 – Excellent

Marc

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel! Great staff!! Everyone was very friendly and helpful!
Séjour de 2 nuits en août 2023
Matt F a répondu le 3 sept. 2023
Hi Marc,Thanks for your recent stay with us at the Holiday Inn Express Lockport. We are happy that you enjoyed everything about your stay. We will pass on your praises to the team about how friendly and helpful they were. We do hope you come back and visit us again in the near future.Thanks,Matt F AGM

10/10 – Excellent

Stefanie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I wish I could give more then 10 stars
Customer service was excellent. The breakfast was wonderful and Sue goes above and beyond. We came up for a quick trip because of a death in the family and the staff made us feel like we were at home.
Séjour de 3 nuits en août 2023
Matt F a répondu le 5 sept. 2023
Hi Stefanie,Thank you for your recent stay with us. We wish it could have been other circumstances, our condolences for your loss. We were happy you enjoyed everything at the hotel and that we could make it feel like home for you. We will pass on your praise about the team to them. Also we will definitely recognize Sue on her awesome breakfast she puts on for the guests. We hope you come back and visit us again next time you visit Lockport.Thanks,Matt F.AGM

10/10 – Excellent

Pricilla

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful and clean
Séjour de 1 nuit en août 2023
Matt F a répondu le 29 août 2023
Hi Pricilla, Thank you for your recent stay with us at the Holiday Inn Express Lockport. We are happy that you enjoyed everything about our beautiful, clean property. We do hope next time you come to the area, you come stay with us again.Thanks,Matt F. AGM

10/10 – Excellent

Zain

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Newly built
Séjour de 3 nuits en août 2023
Matthew Centrella a répondu le 28 août 2023
Thank you for taking the time to tell us about your stay. We are thrilled you had a wonderful stay and hope to see you again real soon!