Title: Phuket Emerald Beach Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6337849&destination=Karon%2C+Phuket+Province%2C+Thailand&selected=94872365&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phuket Emerald Beach Resort Unwind in paradise with access to an amazing water park and multiple pools. Refresh your senses at this family-friendly beach resort. ## Photo gallery for Phuket Emerald Beach Resort ![Exterior - Phuket Emerald Beach Resort (Karon)](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/f28a6677.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining - Phuket Emerald Beach Resort (Karon)](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/abc755a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Phuket Emerald Beach Resort (Karon)](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/350974b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Phuket Emerald Beach Resort (Karon)](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/9f5dbf77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Phuket Emerald Beach Resort (Karon)](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/ea0e4228.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Phuket Emerald Beach Resort, where tropical gardens and luxurious amenities create a relaxing haven. Enjoy free water park access, sip cocktails at the poolside bar, or unwind with a coffee from the coffee shop/cafe. Take advantage of 3 outdoor pools and dry cleaning/laundry services. ## Reviews 8.4 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Apr. 3 - Apr. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 4 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Deluxe Room, Pool View ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/9372789c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool View - 495 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Family Room, Pool View ![Family Room, Pool View](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/f1f62ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View 8.0 Very good 1 review - 581 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Deluxe Room, Pool Access ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/9372789c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool Access - 495 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Family Room, Pool Access ![Family Room, Pool Access](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/9b466cbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool Access 7.4 Good 3 reviews - 581 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Family Room, Garden View ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/477a82eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Garden View - Garden view - 581 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Family Room, 2 Bedrooms ![Family Room, 2 Bedrooms](https://images.trvl-media.com/lodging/95000000/94880000/94872400/94872365/cc2a3eca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms - 1076 sq ft - 1 bedroom - Sleeps 2 - 2 Queen Beds and 1 Twin Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3020000/3010700/3010639/c16c8780_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chanalai Romantica Resort Kata Beach - 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Pool - Spa - Kids pool - Waterslide 8.6 Excellent 1,000 reviews CA $131 CA $155 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=6337849&destination=Karon&destType=MARKET&latLong=7.828768,98.301288&searchId=efe4c5ce-558d-4c31-9e5a-11d7164a7e06&top_cur=CAD) Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/8000000/7430000/7427300/7427201/4a734ed2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chanalai Hillside Resort, Karon Beach Karon - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 527 reviews CA $39 CA $47 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Phuket-Hotels-Chanalai-Hillside-Resort.h7427201.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=6337849&destination=Karon&destType=MARKET&latLong=7.828768,98.301288&searchId=efe4c5ce-558d-4c31-9e5a-11d7164a7e06&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101270000/101265800/101265713/58fa02e9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Resort Phuket Karon Beach by IHG Karon - Pool - Spa - Kids pool - Waterslide 7.2 Good 29 reviews CA $92 CA $109 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Karon-Hotels-Holiday-Inn-Resort-Phuket-Karon-Beach.h101265713.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=6337849&destination=Karon&destType=MARKET&latLong=7.828768,98.301288&searchId=efe4c5ce-558d-4c31-9e5a-11d7164a7e06&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaron-Hotels-Phuket-Emerald-Beach-Resort.h94872365.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaron-Hotels-Phuket-Emerald-Beach-Resort.h94872365.Hotel-Information) ## About the area Located in Karon, Phuket Emerald Beach Resort is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Karon Beach and Kata Beach. Traveling with kids? Consider Dino Park Mini Golf, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Jet skiing, snorkeling and water skiing adventures can be found near the property. [Visit our Karon travel guide](https://www.expedia.ca/Karon.dx6337849) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.84425%2C98.29470&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q6tGl8AaZ6XQ3IzM25U3dx8sHak=) 202/19, Karon Road, Karon Sub-district, Karon, Phuket Province, 83100 ### What's nearby - ![Karon Beach](https://images.trvl-media.com/place/6050562/feb2c7b1-52c8-4e53-8416-6092e2928a45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karon Beach 3 min walk \- 0.3 km - ![WAT KARON MARKET, KARON, PHUKET, THAILAND FEBRUARY 16 2013: Vendor has snack market stall under temple building](https://images.trvl-media.com/place/553248621560893759/7da194b3-5e11-4de1-a283-2505d0f64788.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karon Market 8 min walk \- 0.7 km - ![Another view of Karon Temple at Phuket Province in Thailand](https://images.trvl-media.com/place/553248621526916745/d14fcea2-a644-46ac-90a4-decb13a09eba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karon Temple 8 min walk \- 0.7 km - Karon Dragon 1 min walk \- 0.1 km - Karon Beach Roundabout 5 min walk \- 0.4 km ### Getting around - Phuket Intl. Airport (HKT) 69 min drive ### Restaurants - Anda Cafe 5 min walk - Sea Breeze Bar & Restaurant 1 min walk - Mint Bar 5 min walk - Garang Karon 4 min walk - Rachavadee Restaurant 14 min walk ## About this property ### Phuket Emerald Beach Resort Luxury family-friendly hotel near Karon Beach Free water park access, a poolside bar, and a coffee shop/cafe are just a few of the amenities provided at Phuket Emerald Beach Resort. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), an elevator, and a 24-hour front desk - Beach towels Room features All 282 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. More amenities include: - Bathrooms with showers and hair dryers - Wardrobes/closets, balconies, and free infant beds ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/3000000/2270000/2268300/2268277/c86bac84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sugar Marina Hotel - ART - Karon Beach Karon - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 586 reviews CA $55 CA $67 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=2268277&PinnedHotelID=2268277&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Bedrooms, Balcony, Sea View (Avista) | Bathroom](https://images.trvl-media.com/lodging/20000000/19260000/19257300/19257293/45b5c8be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avista Grande Phuket Karon - MGallery Karon - Pool - Spa - All-inclusive - Kids pool 9.2 Wonderful 685 reviews CA $166 CA $197 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=19257293&PinnedHotelID=19257293&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3010000/3009200/3009106/67e4e1a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Phuket Kata Avista Resort And Spa Karon - Pool - Spa - All-inclusive - Kids pool 8.8 Excellent 388 reviews CA $118 CA $140 total includes taxes & fees Apr 29 - Apr 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=3009106&PinnedHotelID=3009106&HadPinnedHotel=true®ionId=-1&adults=2) ![Waterslide](https://images.trvl-media.com/lodging/2000000/1700000/1692200/1692171/8f6955c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phuket Orchid Resort and Spa Karon - Pool - Spa - Kids pool - Parking included 7.6 Good 418 reviews CA $111 CA $132 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=1692171&PinnedHotelID=1692171&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1480000/1472500/1472423/9a0a14e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centara Karon Resort Phuket Karon - Pool - Spa - Kids pool - Waterslide 8.6 Excellent 704 reviews CA $102 CA $121 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=1472423&PinnedHotelID=1472423&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/2000000/1600000/1594100/1594080/900ca658.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sawasdee Village Karon - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 1,002 reviews CA $166 CA $197 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=1594080&PinnedHotelID=1594080&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1600000/1594200/1594126/4bda9e84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Village Resort Karon - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 479 reviews CA $158 CA $192 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=1594126&PinnedHotelID=1594126&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1370000/1367700/1367696/0f8e17a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Club Resort Karon - Pool - Hot tub - Spa - Parking included 9.8 Exceptional 807 reviews CA $66 CA $78 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=1367696&PinnedHotelID=1367696&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1170000/1161300/1161237/322b29b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradox Resort Phuket Karon - Pool - Spa - Kids pool - Parking included 8.8 Excellent 1,002 reviews CA $190 CA $225 total includes taxes & fees Apr 24 - Apr 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=1161237&PinnedHotelID=1161237&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5380000/5375400/5375311/514ddca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarava Resort and Spa Karon Beach Karon - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 1,000 reviews CA $112 CA $135 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=5375311&PinnedHotelID=5375311&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=94872365&PinnedHotelID=94872365&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=94872365,2268277,19257293,3009106,1692171) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Beach shuttle (surcharge) - Free uncovered self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Couples/private dining ### Things to do - 2 outdoor pools - Children's pool - Free children's club - Free water park - Gym - Waterslide ### Family friendly - 2 outdoor pools - Children's pool - Free children's club - Free water park access - In-room crib - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Beach towels - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchairs on site ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 50-inch smart TV ### Food and drink - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 1800.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: THB 1800.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 7:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Phuket Emerald Beach Karon Phuket Emerald Beach Resort Hotel Phuket Emerald Beach Resort Karon Phuket Emerald Beach Resort Hotel Karon ## Frequently asked questions ### Does Phuket Emerald Beach Resort have a pool? ### How much does it cost to stay at Phuket Emerald Beach Resort? ### Is Phuket Emerald Beach Resort pet-friendly? ### How much is parking? ### What time is check-in at Phuket Emerald Beach Resort? ### What time is check-out at Phuket Emerald Beach Resort? ### Where is Phuket Emerald Beach Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phuket Emerald Beach Resort Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 25 8 - Good 14 6 - Okay 3 4 - Poor 1 2 - Terrible 4 ## Reviews Verified ### 8/10 Good #### Jennifer Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Resort was nice! Room was a good size for family of 4\. The included breakfast was fine. ##### Jennifer Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### matthew Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for family get away, staffs are friendly and helpful. ##### matthew Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Majed Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely staffs and services ##### Majed Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Florencia Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good for families ##### Florencia Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Laura Nov 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient. ##### Laura Stayed 3 nights in Nov 2024 Verified ### 8/10 Good #### Roman Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bea The food and service was good. I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good. ##### Roman Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Vj Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My daughter liked the amenities. She enjoyed staying at this hotel. ##### Vj Stayed 3 nights in Aug 2024 Verified ### 8/10 Good #### Dean Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great on pictures Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians. ##### Dean Stayed 8 nights in Jan 2025 Verified ### 10/10 Excellent #### Chwee Sim Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering. ##### Chwee Sim Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Leanne Jul 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out. ##### Leanne Stayed 12 nights in Jun 2024 Verified ### 8/10 Good #### Craig Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff. ##### Craig Stayed 7 nights in Apr 2025 Verified ### 6/10 Okay #### Ai Nov 11, 2024 Liked: Cleanliness, property conditions & facilities They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again. ##### Ai Stayed 5 nights in Nov 2024 Verified ### 10/10 Excellent #### Yee K Mar 6, 2024 Liked: Cleanliness, staff & service, room comfort #### Regret I didn't stay longer Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer. ##### Yee K Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Peter May 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My review Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic. ##### Peter Stayed 4 nights in Apr 2024 Verified ### 8/10 Good #### Marina Oct 13, 2025 Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold ##### Marina Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Angela Apr 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location! ##### Angela Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Donna Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer. ##### Donna Stayed 4 nights in Nov 2024 Verified ### 2/10 Terrible #### Eliezer Dec 8, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Cheap towels Very slow service. Hot water in the shower not working good ##### Eliezer Stayed 3 nights in Dec 2024 Verified ### 2/10 Terrible #### Kathryn May 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel. ![Roof bar advertisers open, it was closed](https://a.travel-assets.com/ugc/hotel-reviews/b3e7494c-e239-4b6a-a42e-0d8c5e946eba-1748506257551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty nappies around the pool](https://a.travel-assets.com/ugc/hotel-reviews/d96ac4f7-63a6-47a7-8741-428ceb09e565-1748506269304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our balcony opening into the loud pool bar ](https://a.travel-assets.com/ugc/hotel-reviews/1f5112d5-dc6c-4658-9366-336d91d34a99-1748506269729.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathryn Stayed 3 nights in May 2025 Verified ### 4/10 Poor #### Norbert Dec 8, 2024 Liked: Property conditions & facilities Disliked: Staff & service, room comfort #### NOT a 5-star hotel I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1\. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2\. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4\. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4\. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5\. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/1EFC8DA404B62D0232E1A6B523F47D422ADC6A761733644286082.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Norbert Stayed 7 nights in Nov 2024 Verified ### 2/10 Terrible #### Justin Oct 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1\. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2\. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1\. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid. ##### Justin Stayed 5 nights in Oct 2024 Verified ### 8/10 Good #### Isra Majdi Dec 21, 2025 Liked: Cleanliness, staff & service, amenities God personale ##### Isra Majdi Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### SILVIA Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Struttura nuova e molto bella e curata. Rivedrei solo la colazione... troppe cose e di bassa qualità.. forse meglio qualcosa di meno ma più ricercato. ##### SILVIA Stayed 7 nights in Aug 2025 Verified ### 8/10 Good #### CHAN Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 合親子家庭入住 整體覺得不錯，小孩子很喜歡那個長滑水梯。房間整潔，早餐屬於一般水準, 去沙灘很方便。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f28004c8-d53d-4041-baf9-350a015c0339-1752773023056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b08a7fa3-cfb1-4fb9-8e05-9518c32095f6-1752773022917.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9742271-f07b-4aa6-bb0d-42c0738f1759-1752773018976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec3584ec-cda9-4cbd-8354-ca93791a9aa9-1752773022482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHAN Stayed 4 nights in Jul 2025 Verified ### 8/10 Good #### JINO Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설 ##### JINO Stayed 2 nights in Dec 2024 ### Expedia's Latest Trends ### Hotels > - 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