Title: Grand Mercure Phuket Patong Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Phuket Patong Luxury hotel with 3 outdoor pools and a full-service spa ## Photo gallery for Grand Mercure Phuket Patong ![Cocktail bar, pool views, open daily - Grand Mercure Phuket Patong (Patong)](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/d7a0b196.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/773f1790-2a1e-481e-bb8e-f4d320f1f4af-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Grand Mercure Phuket Patong (Patong)](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/ff64dfc9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Mercure Phuket Patong (Patong)](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/c968eb37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed - Grand Mercure Phuket Patong (Patong)](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/3fbe8c50.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Mercure Phuket Patong offers luxury with eco-credentials near Patong Beach. Families enjoy three outdoor pools with a waterslide, while the Ryn Spa provides relaxation. The rooftop terrace has stunning views, and multilingual staff ensures a seamless stay. ## Reviews 9.0 Wonderful ## Popular amenities - Bar - Spa - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7331761&PinnedHotelID=7331761&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Room, 1 King Bed, Pool Access ![Deluxe Room, 1 King Bed, Pool Access](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/4cd9f0e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Pool Access 9.2 Wonderful 15 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Minibar (some free items) Smart TV - 366 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds, Pool Access ![Deluxe Room, 2 Single Beds, Pool Access](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/79f9c835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Pool Access 8.0 Very good 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Minibar (some free items) Smart TV - 366 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/4de5f599.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.6 Excellent 38 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Minibar (some free items) Smart TV Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/7060c4a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Minibar (some free items) Smart TV Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Suite, 1 King Bed ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/59aefd91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator - 710 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Villa, 2 Bedrooms ![Villa, 2 Bedrooms](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/0f747452.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Private pool Air conditioning Connecting rooms available Free cribs/infant beds - 2314 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ### View all photos for Villa, 1 Bedroom ![Villa, 1 Bedroom](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/150e8f43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom ### Highlights Balcony Separate sitting area Soundproofed Private pool Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Suite, 1 King Bed ![Deluxe Suite, 1 King Bed](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331761/5a6cce20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Grand-Mercure-Phuket-Patong.h7331761.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Grand-Mercure-Phuket-Patong.h7331761.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.88809%2C98.29637&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dEI2DtAlBKizyNhhvpE3seyUTic=) 1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150 #### What's nearby - Patong Beach \- 7 min walk \- 0.6 km - Jungceylon Shopping Center \- 9 min walk \- 0.8 km - Central Patong \- 9 min walk \- 0.8 km - Bangla Road \- 10 min walk \- 0.9 km - Banzaan Fresh Market \- 12 min walk \- 1.1 km #### Getting around - Phuket Intl. Airport (HKT) - 59 min drive #### Restaurants - ‪Cairo Restaurant - ‬3 min walk - ‪beirut nights lebanese italian cuisine - ‬1 min walk - ‪coffee near me - ‬3 min walk - ‪Craft Beer Lounge - ‬1 min walk - ‪Ice Box Restaurant - ‬1 min walk ## About this property ### Grand Mercure Phuket Patong Luxury family-friendly hotel near Patong Beach Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to a sports massage, a body scrub, or a body wrap at Ryn Spa, the onsite spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner, and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with an arcade/game room and a library. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge) - Luggage storage, a vegetable garden, and barbecue grills - Guest reviews speak highly of the breakfast, pool, and helpful staff Room features All 314 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers or deep soaking bathtubs plus eco-friendly toiletries and bidets - Wardrobes/closets, refrigerators, and free infant beds ### Awards and affiliations Eco-Certified Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Breakfast and dinner served, garden views ](https://images.trvl-media.com/lodging/30000000/29760000/29752900/29752811/6f453688.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Phuket Patong by IHG Patong - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 727 reviews CA $239 CA $284 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=29752811&PinnedHotelID=29752811&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/5000/4977/w3838h2560x2y0-35977ab1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Phuket by IHG Patong - 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Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,003 reviews CA $217 CA $258 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1543131&PinnedHotelID=1543131&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/21000000/20580000/20573700/20573686/99c1d7f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Clover Patong Phuket Patong - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,001 reviews CA $187 CA $222 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=20573686&PinnedHotelID=20573686&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1330000/1321300/1321277/1aa64fab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M Social Hotel Phuket Patong - Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 148 reviews CA $252 CA $299 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1321277&PinnedHotelID=1321277&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/34000000/33380000/33373900/33373875/54efef4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Myth Hotel Patong Phuket Patong - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 374 reviews CA $249 CA $295 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33373875&PinnedHotelID=33373875&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle - Free shopping center shuttle - Limo/town car service - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Bounce - Bubbles Restaurant - Chou Chou Deli Shop - Craft Bar ### Things to do - 3 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Full-service spa - Gym - Library - Playground - Steam room - Waterslide - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free area shuttle - Grocery/convenience store - In-room crib - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 3 meeting rooms - 4,455 square feet of conference space - Business center - Computer station ### Outdoors - Barbecue grill - Beach towels - Garden - Picnic area - Pool loungers - Pool umbrellas - Rooftop terrace - Vegetable garden ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Spa open daily - Sports massages - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 6 buildings - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2014 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste - Towels provided ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free minibar (limited items) - Refrigerator ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Minimum check-in age: 15 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The name on the photo identification presented at check-in must match the name on the reservation. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 1600.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: THB 1000.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children - Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8) - Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: THB 1600.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 7:00 AM to 7:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 15 years old are not allowed in the spa without adult supervision ### Property is also known as Grand Mercure Phuket Patong Hotel Grand Mercure Phuket Hotel Grand Mercure Phuket Patong Grand Mercure Phuket Grand Mercure Phuket Patong Resort Grand Mercure Phuket Resort Grand Mercure Phuket Patong (opening Early 2014) ## Frequently asked questions ### Does Grand Mercure Phuket Patong have a pool? ### How much does it cost to stay at Grand Mercure Phuket Patong? ### Is Grand Mercure Phuket Patong pet-friendly? ### How much is parking? ### What time is check-in at Grand Mercure Phuket Patong? ### What time is check-out at Grand Mercure Phuket Patong? ### Does Grand Mercure Phuket Patong provide a shuttle to the airport? ### Where is Grand Mercure Phuket Patong located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Mercure Phuket Patong Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 607 8 - Good 287 6 - Okay 69 4 - Poor 20 2 - Terrible 18 ## Reviews ### 10/10 Excellent #### Mark Dec 6, 2025 Liked: Amenities I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful ##### Mark Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Leah Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast menu amazing. Seafood buffet excellent, value for money Staff very helpful and very respectful and friendly Beautiful grounds and pool area ##### Leah Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Frank Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was excellent, very fresh and a great variety. The service from Kai and other staff excellent also very friendly and helpful. ##### Frank Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### mario Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bad thing about this hotel is you don't want yo leave. Simply superb. Breakfast buffet was great. Only negative was pizza at night time was not as good as daytime one. ##### mario Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Angus Davyd Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, very friendly staff. Rooms have everything ##### Angus Davyd Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Amit Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with fantastic staff and dining ##### Amit Stayed 6 nights in Apr 2025 ### 8/10 Good #### Yojairo Luis Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So clean staff very friendly ##### Yojairo Luis Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Miguel A Jun 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was great. Staff is so kind and awesome. Hotel is in walking distance to almost everything. Definitely will come back and stay again ##### Miguel A Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Syed Akif Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was good. Staff and customer service was excellent. I requested for a pool access room. Got it for last two days out of seven days but was reached by staff that there is an issue with the pool access room and to ensure my satisfaction they offered free upgrade to a Villa with private pool and it was amazing. The breakfast basket at the pool i requested was simply amazing. Overall, it was a great experience. Check out time is 12:00 which is good and upon request they complimentary extended the checkout time to 2:00 pm. So, a great experience overall. ##### Syed Akif Stayed 7 nights in Sep 2025 ### 8/10 Good #### Bineesh Mar 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really Nice Hotel to stay with Family ##### Bineesh Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Julie Marie May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were all amazing. I would definitely stay there again ##### Julie Marie Stayed 8 nights in May 2025 ### 10/10 Excellent #### raine Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff were extremely friendly and helpful . A very pleasant and comfortable stay. The bathrooms could do with more lighting,but everything else was superb. ##### raine Stayed 3 nights in Jun 2025 ### 8/10 Good #### Parvin Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel, great service. Good location, great breakfast variety and halal options too. However the reason I have given 4 stars instead of 5 is because of how damp our room smelt. Even though the weather was very humid, I've never been to a room that smelt that damp. Also I was surprised by how many activities they charged for in kids club. Alot of the free things in kids club were for much younger children but for my daughter who is 5, would not enjoy those ones as she is too old. The ones she would be interested in are the ones they charge for of which one of them was to paint a clay model and that was more suited for her age. So yeah that was disappointing, charging for kids club activities suitable for older children and having nothing free for them thats suitable for them. ##### Parvin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Stewart Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service and a great staff that attends to ever need!!! ##### Stewart Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Luke Andrew Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a truly wonderful expwrience while staying here. Everything was well thoughtout and the staff made it very welcoming. The only draw back would be is to have your laundry done somewhere else, ro expensive to have to done by the hotel. ##### Luke Andrew Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Remy Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very polite and courteous, and great breakfast options ##### Remy Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Stephen Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay. Very clean and friendly staff ##### Stephen Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Johannes Norberthus Cornelius van Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, good food, large breakfast assortment, central location. ##### Johannes Norberthus Cornelius van Stayed 13 nights in Feb 2025 ### 10/10 Excellent #### Todd Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great! Staff so friendly ##### Todd Stayed 7 nights in May 2025 ### 10/10 Excellent #### Katia Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to shops, food and all. ##### Katia Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Mike Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the best stays i've had in a long time. Facilities are great, beautiful pools, bars and spots to eat. Bed is very comfortable and area is primo. But the best part is the hotel and restaurant staff. Huge shout out to Sita, Beer, Orn, Earn, Sprite, Brittany and all the other lovely people that work here. ##### Mike Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Umit Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel and staff 🙏 ##### Umit Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Ralph Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel at a great location. All staff at the Grand Mercure are amazing. ##### Ralph Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Masoud Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location ##### Masoud Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Tiffany May 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed at Grand Mercure with friends and family. The staff were friendly and helpful. The hotel was well maintained and clean. Walking distance to shopping, food, beach and nightlife. ##### Tiffany Stayed 7 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [The Vijitt Resort Phuket](https://www.expedia.ca/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Phi Phi The Beach Resort](https://www.expedia.ca/Ko-Phi-Phi-Hotels-Phi-Phi-The-Beach-Resort.h8414130.Hotel-Information) > > [The Pavilions Phuket](https://www.expedia.ca/Phuket-Hotels-The-Pavilions-Phuket.h1277096.Hotel-Information) > > [Panvaree The Greenery](https://www.expedia.ca/Surat-Thani-Hotels-Panvaree-The-Greenery.h19777319.Hotel-Information) > > [Phi Phi CoCo Beach Resort](https://www.expedia.ca/Ko-Phi-Phi-Hotels-Phi-Phi-CoCo-Beach-Resort.h31909567.Hotel-Information) > > [The Slate](https://www.expedia.ca/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [TreeHouse Villas Koh Yao - Adults Only](https://www.expedia.ca/Phuket-Hotels-TreeHouse-Villas-Adults-Only.h19956932.Hotel-Information) > > [Six Senses Yao Noi](https://www.expedia.ca/Phuket-Hotels-Six-Senses-Yao-Noi.h1593285.Hotel-Information) > > [Centara Grand Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Centara-Grand-Beach-Resort-Phuket.h4303775.Hotel-Information) > > [Barcelo Coconut Island Phuket](https://www.expedia.ca/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.ca/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.ca/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [Anantara Mai Khao Phuket Villas](https://www.expedia.ca/Phuket-Hotels-Anantara-Mai-Khao-Phuket-Villas.h2281334.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.ca/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.ca/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.ca/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Rocky's Boutique Resort - Veranda Collection Samui](https://www.expedia.ca/Koh-Samui-Hotels-Rockys-Boutique-Resort.h1177625.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.ca/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Santhiya Koh Yao Yai Resort & Spa](https://www.expedia.ca/Phuket-Hotels-Santhiya-Koh-Yao-Yai-Resort-Spa.h5239883.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.ca/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.ca/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Le Meridien Chiang Rai Resort, Thailand](https://www.expedia.ca/Chiang-Rai-Hotels-Le-Meridien-Chiang-Rai-Resort.h2184230.Hotel-Information) > > [Koh Kood Paradise Beach](https://www.expedia.ca/Ko-Kood-Hotels-Koh-Kood-Paradise-Beach.h16493663.Hotel-Information) > > [Anantara Layan Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Anantara-Layan-Phuket-Resort.h6758147.Hotel-Information) > > [SAii Phi Phi Island Village](https://www.expedia.ca/Ko-Phi-Phi-Hotels-SAii-Phi-Phi-Island-Village.h2336620.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.ca/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.ca/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information)