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Super 8 by Wyndham Joliet – Avis

2 out of 5
Super 8 by Wyndham Joliet
1806 McDonough St, Joliet, IL

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 128 avis sur 255." "
Note de 8 – Bien, d’après 64 avis sur 255." "
Note de 6 – Acceptable, d’après 24 avis sur 255." "
Note de 4 – Médiocre, d’après 15 avis sur 255." "
Note de 2 – Terrible, d’après 24 avis sur 255." "

8,4/10

Propreté

8,4/10

Service et personnel

8,2/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

4/10 – Médiocre

Martine

Voyage de couple
Points faibles : Service et personnel
Il y a eu une erreur avec notre réservation. Le gérant a appeler la chambre à minuit le soir pour régler le problème alors que l’on aurait pu régler le lendemain. Le déjeuner était ordinaire et il y avait une odeur de pot dans l’hôtel.
Séjour de 1 nuit en avril 2023
KP a répondu le 13 juin 2023
THANK YOU AND MANAGER ONLY DOING HIS JOB MAKE SURE EVERTHING GOOD THANK FOR YOUR UNDERSTADING

8/10 – Bien

Nicolas

Séjour de 1 nuit en avril 2023
Kp a répondu le 11 avr. 2023
Thanks for posting positive feedback for our hotel

8/10 – Bien

Jean Baptiste

Sans plus, excentré de la ville et situé en zone commerciale et industrielle
Séjour de 1 nuit en avril 2023
Kp a répondu le 6 avr. 2023
Thanks for positive feedback about our hotel

8/10 – Bien

david, Scotts

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Looks to be recently remodeled, and kept up well. My TV didn't work ,but was repaired very quickly. Reasonably quiet area.
Séjour de 2 nuits en mai 2024
kp a répondu le 23 mai 2024
thank you for posting positive feedback about our hotel and customer service and clean hotel yes we had issue with tv but we fix the problem right away thank you we will see you soon

8/10 – Bien

Tracy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was helpful and kept an eye on everything.
Séjour de 2 nuits en mai 2024
kp a répondu le 23 mai 2024
thank you for posting positive feedback about our hotel customers service and very clean and quit hotel thank you we will see you soon

8/10 – Bien

Gary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was located very close to the event I was attending
Séjour de 1 nuit en mai 2024
Kp a répondu le 20 mai 2024
Thank you for posting positive feedback about our hotel and close by where you need to go to event thanks again we will see you soon

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely the cleanest and nicest Super 8 I’ve ever stayed at! Owner is incredibly helpful and makes sure everything is excellent!
Séjour de 3 nuits en mai 2024
Kp a répondu le 20 mai 2024
Thank you for posting positive feedback about our hotel and customer service and very clean and quiet and we made your stay very enjoyable thank you we will see you soon

6/10 – Acceptable

Vickie

Voyage en groupe
Points forts : Propreté, service et personnel
Motion light in the room was annoying. Curtain rod on the window was falling off the wall.
Séjour de 1 nuit en mai 2024
Kp a répondu le 16 mai 2024
Thank you for sharing your experience with our hotel yes motion lights in room is light up when you get off from bad but it is good for seniors and kids so at night thay don’t get hurt and thank you for letting us know about curtains rod we will take care of it right away thank you so much

6/10 – Acceptable

Bill

Voyage en famille
Points forts : Propreté, service et personnel
Good stay overall, don’t plan on eating much or well but for the money, good stay.
Séjour de 1 nuit en mai 2024
Kp a répondu le 9 mai 2024
Thank you for sharing your experience with our hotel thank you for posting you have great stay with us thank you we will see you soon again

10/10 – Excellent

Bart

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Desk Clerk was very polite, friendly, and helpful. You could tell right away the facility was clean and well kept. The lobby area was small and there wasn't anything real special about the breakfast it was the best in the area for the price. We go back to the area often for our son's college sports and this is where we will be staying.
Séjour de 1 nuit en mai 2024
Kp a répondu le 6 mai 2024
Thank you for sharing positive feedback about our hotel and customer service and about pricing and breakfast thanks you we will see you soon

8/10 – Bien

Juan

Points forts : Propreté, commodités et état et installations de l’hébergement.
Staff in the front office screaming at someone over the phone.
Séjour de 2 nuits en avril 2024
Kp a répondu le 17 avr. 2024
Thank you for sharing your experience with our hotel and we are really sorry for the inconvenience about our phone conversation thank you we will see you soon again

10/10 – Excellent

Manuel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Manager very courteous, helpful and friendly.
Séjour de 2 nuits en avril 2024
Kp a répondu le 15 avr. 2024
Thank you for sharing your experience with us and customer service and clean and very helpful our staff to you thank you again we will see you soon

10/10 – Excellent

Marlene

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable, quiet and clean. Front desk very friendly and helpful
Kp a répondu le 13 avr. 2024
Thank you for sharing your experience with us in our hotel and customer service and very clean and very comfortable bad thank you we will see you soon again

2/10 – Terrible

Jeremy

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Worst experience I’ve ever had staying at a hotel, TV didn’t work, microwave didn’t work, there was bed bugs the size of chihuahuas, the week I spent here was the longest 7 days of my life, praise the lord I survived it!
Séjour de 7 nuits en mars 2024
Kp a répondu le 14 avr. 2024
Thank you for sharing your experience with us you should told us about tv or microwave didn’t work we can move other rooms or fixed up also we don’t have bad bugs or any kind bugs in our hotel if you let us know we can check it thanks again

2/10 – Terrible

Esam

Voyage en famille, Voyage d’affaires
Points faibles : Commodités
Very nasty.
Séjour de 1 nuit en avril 2024
Kp a répondu le 10 avr. 2024
We are really sorry for we did not meet your expectations in our hotel thank you

10/10 – Excellent

Jonathan

Séjour de 3 nuits en mars 2024
Kp a répondu le 10 avr. 2024
Thank you for posting positive feedback about our hotel and customer service and very clean hotel thank you we will see you soon again

8/10 – Bien

Joann, Lockport

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Small but nice rooms. Carpet a little dirty with small spots on it. But overall very nice place.
Séjour de 2 nuits en avril 2024
Kp a répondu le 6 avr. 2024
Thank you for sharing your experience with our hotel and customer service we are very sorry for carpet has little spots we will have shampoo our carpet soon thank you very much again we will see you soon

2/10 – Terrible

Milissa, GROSSE POINTE

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
We left before we stayed , Looked too shady .
Séjour de 1 nuit en avril 2024
Kp a répondu le 5 avr. 2024
Thank you for sharing your experience with us but sorry to say we don’t allow more than 30 pounds dogs in our hotel and also we refund your money you try hard but sorry for that thanks again

10/10 – Excellent

Lynx

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Kp a répondu le 4 avr. 2024
Thank you for posting positive feedback about our hotel customers service and clean hotel thank you we will see you soon again

10/10 – Excellent

Mayra

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
went for a quick little getaway from Houston with my family and we had a great time !
Séjour de 6 nuits en mars 2024
Kp a répondu le 2 avr. 2024
Thank you for posting positive feedback about our hotel and customer service and very clean hotel thank you we will see you soon again

2/10 – Terrible

Phyliss

Séjour de 2 nuits en mars 2024
Kp a répondu le 19 avr. 2024
Thank you

6/10 – Acceptable

Roman

Séjour de 1 nuit en mars 2024
Kp a répondu le 28 mars 2024
Thank you

10/10 – Excellent

Benjamin

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place clean n quiet
Séjour de 2 nuits en mars 2024
kp a répondu le 20 mars 2024
thank you for posting positive feedback about our hotel and customer service and very clean hotel tank you we will see you soon again

4/10 – Médiocre

Muhammet

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
X
Séjour de 3 nuits en mars 2024
kp a répondu le 20 mars 2024
thank you

10/10 – Excellent

Erika

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Gentleman at the front desk was great! Made us feel comfortable
Séjour de 1 nuit en mars 2024
Kp a répondu le 16 mars 2024
Thank you for posting positive feedback about our hotel and customer service and very clean and comfortable hotel thank you we will see you soon again

6/10 – Acceptable

Joey

Séjour de 1 nuit en mars 2024
Kp a répondu le 27 mars 2024
Thank you

10/10 – Excellent

Jason, Ames

Séjour de 1 nuit en mars 2024
kp a répondu le 22 mars 2024
thank you for posting positive feedback about our hotel

2/10 – Terrible

Joey

Séjour de 1 nuit en février 2024
kp a répondu le 22 mars 2024
thank you

10/10 – Excellent

Carina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved it!!
Séjour de 2 nuits en février 2024
kp a répondu le 1 mars 2024
thank you for posting positive feedback about our hotel and customer service and clean hotel thank you we will see you soon

4/10 – Médiocre

Naijah

Voyage d’affaires
Points faibles : Service et personnel
Upon arrival I was check in by Whitney who was very friendly and professional. She made sure I had fresh towels and everything. I am a travel agent and used this property because of the location convenience and to host conferences since I work remotely. My stay was going great until Wednesday morning when I received a call from the manager Ketan yelling stating that house keeping was mandatory. After the call I went to speak with him and explained that I was in the middle of a conference but they could clean the room at 10:45a. He stated that because he pays them to do a job they have to clean my room. Not even 10 mins after speaking with him a housekeeper tried to use her master key to enter the room. I have stayed at a number of hotels across the U.S & have never heard of such things. My room had not been cleaned since check in. Per the hotel policy listed housekeeping is per requested and kids stay free. I filed a complaint with the corporate office who stated that because the hotel was privately owned they have their own policy in which I read very throughly. Upon my arrival Ketan because to yell again because he was as upset about the call he received from corporate. I called JPD to defuse the situation but was told that it was a civil issue. Ketan was rude and unprofessional. I was told I was breaking the rules by having my kids visit however the policy states kids under 17 stay free. My first 2 & last 2 days there my room was not touched for “mandatory” cleaning.
Séjour de 5 nuits en février 2024
kp a répondu le 10 mars 2024
thank you

10/10 – Excellent

Subhrajit

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice staff, simple check-in process, and exceptionally clean room. Would return.
Séjour de 1 nuit en février 2024
kp a répondu le 1 mars 2024
thank you for posting positive feedback about our hotel and staff very clean hotel and easy check inn thank you we will see you soon again

10/10 – Excellent

Yasmany, Spring Hill

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
kp a répondu le 24 févr. 2024
thank you for posting positive feedback about our hotel and customer service and very clean thank you we will see you soon again

10/10 – Excellent

Ronda

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice enough hotel for a quick overnight, but limited parking if you have a trailer. Non smoking room was small and bathroom smelled of cigarette smoke.
Séjour de 1 nuit en février 2024
Kp a répondu le 21 févr. 2024
Thank you for posting positive feedback about our hotel I know we have small parking lot but we can not change it and also room was small cigarette because previously guests smoke in room and we washed everything but hard to get rid off all small so we are very sorry for that thank you again we will see you soon

10/10 – Excellent

Joey

Séjour de 1 nuit en février 2024
kp a répondu le 22 mars 2024
thank you for posting positive feedback about our hotel

8/10 – Bien

Juanita

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice hotel for the price!
Séjour de 1 nuit en février 2024
Kp a répondu le 17 févr. 2024
Thank you for posting positive feedback about our hotel was very clean and very quiet and very good price for the night thank you again we will see you soon

10/10 – Excellent

Franklin

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en février 2024
kp a répondu le 14 févr. 2024
thank you for posting positive feedback about our hotel and customer service and nice clean quit hotel thank you we will see you soon aging

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location close to highway
Séjour de 1 nuit en février 2024
Kp a répondu le 13 févr. 2024
Thank you for posting positive feedback about our hotel closed to highway and very clean and quiet hotel thank you so much we will see you soon again

10/10 – Excellent

Guillermo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en février 2024
Kp a répondu le 11 févr. 2024
Thank you for posting positive feedback about our hotel and customer service and clean and quiet hotel thank you we will see you soon

4/10 – Médiocre

Arden Joyce, New York

Voyage de couple, Voyage d’affaires
Points faibles : État et installations de l’hébergement
Room was dirty. It was an unexpected stop for us so we didn’t have toiletries. I asked for another set as there are two people checking-in, I also asked for extra pillows as the ones they have are paper thin. I was told I had to wait and that they can only give us 1 extra pillow. Both pillows and toiletries never came. We asked if we can check-out 30-45 minutes later than scheduled as we had some errands to do, we were told that it is $30/hr. When my husband arrived after our errands, we were greeted with “you only have 10 minutes to check-out. Luckily I came back earlier and got our stuff packed and we literally had to get out of the room when my husband arrived.
Séjour de 1 nuit en février 2024
Kp a répondu le 9 févr. 2024
Thank you for posting your feedback about our hotel we did give you pillows extra and toile pepper also but we do change every guest late check out we do change if you didn’t like the room or room was dirty if you mansion we could change your room right away thank you again

10/10 – Excellent

Jerome, Ann Arbor

Séjour de 1 nuit en février 2024
kp a répondu le 20 mars 2024
thank you for posting positive feedback about our hotel

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and recently updated. Staff was helpful.
Séjour de 2 nuits en février 2024
Kp a répondu le 5 févr. 2024
Thank you for posting positive feedback about our hotel and customer service and very clean and quiet hotel thank you we will see you soon thank again

10/10 – Excellent

Tasha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The stay was great and reasonable for us. Ghe staff was wonderful and nice
Séjour de 2 nuits en février 2024
Kp a répondu le 4 févr. 2024
Thank you for posting positive feedback about our hotel and customer service and nice quiet and clean thank you again we will see you soon

10/10 – Excellent

Vadim

Séjour de 1 nuit en janvier 2024
Kp a répondu le 1 févr. 2024
Thank you for sharing your positive feedback about our hotel and customer service and very clean and quiet hotel thank you we will see you soon again

8/10 – Bien

avtandil

Séjour de 1 nuit en janvier 2024
kp a répondu le 20 mars 2024
thank you for posting positive feedback about our hotel

4/10 – Médiocre

Denise

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en janvier 2024
Kp a répondu le 1 févr. 2024
Thanks you for sharing your experience with us thanks you again

10/10 – Excellent

Teddi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice quick stay
Very friendly staff. Clean and comfortable. More than fair on the price
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Luisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Kp a répondu le 29 janv. 2024
Thank you for sharing positive feedback about our hotel and customer service and very clean and quiet hotel thank again we will see you soon

10/10 – Excellent

Holly

Séjour de 1 nuit en janvier 2024
kp a répondu le 22 mars 2024
thank you for posting positive feedback about our hotel

8/10 – Bien

Anthony

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
KP a répondu le 25 janv. 2024
THANK YOU FOR POSTING POSITIVE FEEDBACK ABOUT OUR HOTEL AND CUSTMOR SERVICE AND GOOD CLEN HOTEL THANK YOU WE WILL SEE YOU SOON

10/10 – Excellent

Bohdan

Points forts : Commodités, état et installations de l’hébergement
Good place
Séjour de 3 nuits en janvier 2024
kp a répondu le 25 janv. 2024
thank you for posting positive feedback about our hotel customer and very clean and quit thank you again we will see you soon thank you