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Dem İstanbul Airport Hotel – Avis

Dem İstanbul Airport Hotel
Gülbahar Cd. 35, Istanbul, Istanbul

Avis

7,2

Bien

Note de 10 – Excellent, d’après 65 avis sur 155." "
Note de 8 – Bien, d’après 28 avis sur 155." "
Note de 6 – Acceptable, d’après 18 avis sur 155." "
Note de 4 – Médiocre, d’après 18 avis sur 155." "
Note de 2 – Terrible, d’après 26 avis sur 155." "

7,0/10

Propreté

7,8/10

Service et personnel

7,0/10

Commodités

7,0/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 – Bien

jim

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel au petit soin quartier qui va être mieux desservi en transport en commun le métro ouvre la semaine prochaine
Séjour de 7 nuits en mars 2024
YÖNETİM a répondu le 7 avr. 2024
Great news, the metro opens next week! It's also great to hear that you have attentive staff! It will be exciting to see that people will be able to travel more comfortably with the new metro line coming into service. Thank you for your comment. I hope you will stay at your hotel again

8/10 – Bien

Nadjat

Séjour de 5 nuits en janvier 2024
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 – Bien

Merveille Diane

Séjour de 2 nuits en août 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 – Médiocre

Johanne

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Les jeunes gens à la réception sont vraiment excellent très sympathique et à l’écoute. Le problème est que je n’avais pas le wifi dans ma chambre et qu’il y avait un bout de pain, des médicaments et un morceau d’emballage sous mon lit. L’endroit est dans le milieu de nul part. Je suis resté deux jours en attendant mon vol de retour. Bref une chance qu’il y a les gens de la réception.
Séjour de 3 nuits en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 – Bien

Farshad

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel agréable et à la hauteur du qualité/prix, et personnels très veillant et à l’écoute pour faciliter le transport d’aéroport à l'Hotel et vis versa. Très content de mon séjour et je recommande cet Hotel très sympa et agréable. Petit déjeuner varies et complet. Bravo à l’équipe.
Séjour de 5 nuits en octobre 2022
otel yönetimi a répondu le 9 mars 2023
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı

2/10 – Terrible

Bouchra

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nul
Hotel desatreux aucune piscine et sauna mensonge sur le site petiy déjeuner zero il nyavait rien personnel horribles et méchant chambre sale et drap déchirer et douche cassé sejour horribles je déconseille vraiment cet hotel. Je regrette profondément davoir réserver cette hotel les photos sur le site ne sont pas les mêmes en vrai la catastrophe a fuire..
Séjour de 20 nuits en mai 2022
otel yönetimi a répondu le 23 juill. 2022
Değerli Konuğumuz, Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti. Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla,

10/10 – Excellent

Husham

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
🇺🇸 It's very cheap and friendly I would recommend it and their breakfast is excellent
Séjour de 1 nuit en mars 2024
YÖNETİM a répondu le 7 avr. 2024
Of course, thank you very much! I really appreciate this sincere advice from you. You loved our breakfast and I'm so glad you shared this experience. We look forward to welcoming you again. If you have any suggestions or feedback, please feel free to let us know. We are always here to provide you with better service.

10/10 – Excellent

HAYDAR

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 8 nuits en février 2024
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 – Médiocre

Olcay

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
YÖNETİM a répondu le 7 avr. 2024
Sayın Misafirimiz,Öncelikle konaklamanızın sonuçlarından memnun kalmadığınız için üzgünüz. Misafirlerimizin konforu ve memnuniyeti bizim için çok önemlidir ve yaşadığınız olumsuz deneyim için derin özür dileriz.Sorunlarınızı çözümlemek ve gelecekteki konaklamalarınızı iyileştirmek için elimizden geleni yapacağız. Lütfen yaşadığınız olumsuz deneyimi daha fazla anlatabilirseniz, size yardımcı olabilmemiz için detayları paylaşın.Yeniden güveninizi kazanmak için bir fırsat vermenizi umarız.Saygılarımla,Yönetim

10/10 – Excellent

Ecre

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Nassim

Séjour de 3 nuits en janvier 2024
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 – Médiocre

Ahmet tugay

Points faibles : Propreté, confort de la chambre
Hayal kırıklığı
Olumlu yorumlara bakup tercih ettik Resepsiyondakiler iyiydi ama diger çalışanlar yabanci oldukları icin o samimiyetl iletisimi alamadik. Sicak su sıkıntısı yoktu. Yatak konforu iyi değildi. Carsaflar nevresim lekeli ve kirliydi bir onceki misafirden kalmis olmali. Kahvalti acik bufe 10.da bitiyor 9.30 gibi gittik haliyla cay kalmamisti rica edildi ama gelmedi. Kahvaltı cesitliligi az ve lezzeti tartisilirdi.
Séjour de 1 nuit en janvier 2024

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Kesinlikle tavsiye etmiyorum...
Séjour de 3 nuits en janvier 2024
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 – Excellent

Bekir

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

ABDULLAH

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Taner

Séjour de 1 nuit en novembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Despoina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 – Médiocre

Fahri

Séjour de 1 nuit en octobre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Alan

Séjour de 1 nuit en octobre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

6/10 – Acceptable

Cherik

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 – Médiocre

VOLKAN

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 – Terrible

Ungureanu

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 – Excellent

William

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were helpful and my room was clean every day. I will stay again
Séjour de 7 nuits en septembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 – Terrible

Samer

Séjour de 6 nuits en septembre 2023

2/10 – Terrible

Ahmet Gökhan

Séjour de 1 nuit en septembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

4/10 – Médiocre

Stefan

Voyage en famille
Points faibles : Propreté, commodités
Nicht so toll
Séjour de 2 nuits en septembre 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE

10/10 – Excellent

Yahya

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything
Séjour de 4 nuits en août 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 – Bien

Oxana

Séjour de 1 nuit en août 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Shahli

Séjour de 7 nuits en août 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

6/10 – Acceptable

Ismail

Séjour de 1 nuit en août 2023
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

4/10 – Médiocre

Sohaila

Voyage en famille
Points faibles : Propreté, service et personnel
The toilet flash was leaking all the times, no toilet paper just had half, there was not any more, left was not working, also the fridge was completely not working,
Séjour de 3 nuits en août 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestFirst of all, we would like to deeply apologize for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.We will immediately mobilize our teammates regarding the leak in the toilet flush and take the necessary measures to correct this situation. We will also solve problems related to low toilet paper stocks and the refrigerator not working.The comfort and satisfaction of our guests are our top priorities, and to compensate for your negative experience, we would like to offer you a portion of your stay or a discount on your next visit as an apology.We hope you will give us an opportunity to welcome you again and provide you with a better experience.Kind regards,MANAGEMENT

6/10 – Acceptable

Aexandr

Séjour de 1 nuit en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 – Excellent

Islom

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 – Médiocre

Mesut

Séjour de 1 nuit en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 – Bien

Ahmed

Séjour de 1 nuit en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 – Terrible

Oguzhan

Séjour de 1 nuit en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 – Excellent

Erdal

Séjour de 1 nuit en juillet 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 – Terrible

Elias

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Ovårdat hotell. Mögel i rummet. Trasig dusch. Trasig hiss. Extremt ofräscht i rummet. Rekommenderar verkligen inte hotellet.
Séjour de 2 nuits en juin 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE

8/10 – Bien

Paul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff friendly basic but good
Séjour de 2 nuits en juin 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel
Client happy
Séjour de 2 nuits en mai 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

MARITZA

Séjour de 1 nuit en mai 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 – Terrible

Ovidiu Ioan

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
0
Séjour de 4 nuits en mai 2023
YÖNETİM a répondu le 7 avr. 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 – Excellent

Tommy Rene

Séjour de 1 nuit en mai 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Mehmet

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 – Excellent

Yusuf

Séjour de 1 nuit en avril 2023
YÖNETİM a répondu le 7 avr. 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 – Bien

Enes

Séjour de 2 nuits en mars 2023
otel yönetimi a répondu le 9 mars 2023
Değerli Misafirimiz,Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Dem İstanbul olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,Hasan YUMUŞAK /Genel Müdür Yardımcısı

6/10 – Acceptable

Emrah

Séjour de 1 nuit en février 2023
otel yönetimi a répondu le 9 mars 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI

6/10 – Acceptable

MESSAOUD

Séjour de 8 nuits en février 2023
otel yönetimi a répondu le 9 mars 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI

2/10 – Terrible

Samer

Séjour de 8 nuits en janvier 2023
otel yönetimi a répondu le 9 mars 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI