Title: Palais Shazam & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palais Shazam & Spa Riad in Fes with a full-service spa and free breakfast ![City view](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/9978e0d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/a7b68c44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/2d5d6753.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/0f5368fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/d3b16732.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palais Shazam & Spa in Fes El Bali offers local breakfast specialties. Enjoy city views from the rooftop terrace, and unwind by the outdoor pool or firepit after exploring the ancient medina. 8.2 Very good ## Popular amenities - Bar - Spa - Parking available - Pool - Room service - Breakfast included ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout drapes/curtains Hair dryer Bathrobes - Sleeps 2 - 1 King Bed ![Comfort Triple Room](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/0eb85052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout drapes/curtains Hair dryer Bathrobes - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Family Quadruple Room, Mountain View](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/cce532fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Mountain View ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout drapes/curtains Hair dryer Bathrobes - Mountain view - Sleeps 4 - 2 Twin Beds and 1 King Bed ![Standard Double Room, Mountain View](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/9a6899d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Mountain View ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout drapes/curtains Hair dryer Bathrobes - Mountain view - Sleeps 2 - 1 Queen Bed ![In-room safe, blackout drapes, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/387e2f4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room, Pool View ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout drapes/curtains Hair dryer Bathrobes - Sleeps 2 - 1 King Bed ![Royal Double Room, Pool View](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/86e9902b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Double Room, Pool View ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Shazam-Spa.h104364294.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Shazam-Spa.h104364294.Hotel-Information) ## About the area Located in Fes El Bali, a neighborhood in Fes, Palais Shazam & Spa is in a shopping district. Funduq al-Najjarin and Borj Nord are cultural highlights, and some of the area's landmarks include Blue Gate and Water Clock. Fondouk Tsetouanien and Fes Country Club are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Fes travel guide](https://www.expedia.ca/Fes.dx6084753) [View more Riads in Fes](https://www.expedia.ca/Fes-Riads.d6084753-aaRiads.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.06440%2C-4.98088&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y5foCZfd1D3aMafAEvpFJeM5-Uo=) 41 Derb Bel Mouaz, Talaa Kabira, Medina de Fez, Fes, Fès-Meknès, 30000 ### What's nearby - Blue Gate - 5 min walk - 0.5 km - Place Bou Jeloud - 8 min walk - 0.7 km - University of Al Quaraouiyine - 11 min walk - 1.0 km - Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km - Borj Fez Mall - 3 min drive - 3.3 km ### Getting around - Fes Station - 13 min drive - Fes (FEZ-Saiss) - 38 min drive ### Restaurants - ‪Fondouk Bazaar - ‬5 min walk - ‪Veggie Pause - ‬8 min walk - ‪Palais Shazam & Spa - ‬1 min walk - ‪The Ruined Garden - ‬10 min walk - ‪Chez Rachid - ‬7 min walk ## About this property ### Palais Shazam & Spa Riad located in Fes El Bali Consider a stay at Palais Shazam & Spa and take advantage of free breakfast (local cuisine), a free daily manager's reception, and a rooftop terrace. Treat yourself to a deep-tissue massage, a facial, or a body wrap at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and a coffee shop/cafe. Additional perks include: - An outdoor pool - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and local meal delivery service - Concierge services, luggage storage, and coffee/tea in the lobby - Massage treatment rooms, tour/ticket assistance, and barbecue grills Room features All guestrooms at Palais Shazam & Spa offer thoughtful touches such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and hair dryers - Wardrobes/closets, a personal chef, and mini fridges ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/17000000/16160000/16159400/16159362/108ecacf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Sabah Fes El Bali - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 72 reviews CA $80 CA $98 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16159362&PinnedHotelID=16159362&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94890000/94880200/94880195/44e71323.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Fes Yahya Fes El Bali - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 34 reviews CA $99 CA $120 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=94880195&PinnedHotelID=94880195&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | View from room](https://images.trvl-media.com/lodging/20000000/19980000/19977300/19977251/93484703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Jaouhara Fes El Bali - Pool - Breakfast included - Kids pool - Free WiFi 9.2 Wonderful 41 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=19977251&PinnedHotelID=19977251&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6530000/6527000/6526996/0cd10e4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Volubilis Ville Nouvelle - Pool - Kids pool - Parking included - Free WiFi 7.2 Good 221 reviews CA $109 CA $124 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6526996&PinnedHotelID=6526996&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Moroccan cuisine ](https://images.trvl-media.com/lodging/23000000/22580000/22578800/22578770/51e3f0de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dar D'or Fes Fes El Bali - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 218 reviews CA $118 CA $142 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=22578770&PinnedHotelID=22578770&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/102000000/101430000/101427500/101427493/988e2f51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Darif's Riad Fes Fes El Bali - Pool - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 9 reviews CA $145 CA $170 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=101427493&PinnedHotelID=101427493&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4480000/4473500/4473416/fdb6bf6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Medina Riad Resort Fes - Pool - Spa - Kids pool - Parking included 8.0 Very good 291 reviews CA $162 CA $190 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4473416&PinnedHotelID=4473416&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/118000000/117650000/117645600/117645566/5c8efc80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Timrad Fes El Bali - Pool - Breakfast included - Spa - Free WiFi CA $145 CA $170 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=117645566&PinnedHotelID=117645566&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/3000000/2580000/2574500/2574444/27c63a2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Dar Ziryab Ville Nouvelle - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 37 reviews CA $132 CA $155 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2574444&PinnedHotelID=2574444&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4530000/4520900/4520897/253c1181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Riad la clé de Fes Fes El Bali - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 114 reviews CA $119 CA $145 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=4520897&PinnedHotelID=4520897&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (MAD 40 per night) - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle at scheduled times, on request - Ferry terminal shuttle (surcharge) - Secured, uncovered self parking on site (MAD 40 per day) ### Food and drink - Free local cuisine breakfast available daily 8:30 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Things to do - Full-service spa - Outdoor pool - Private wine tours - Wine tours ### Family friendly - Children's toys - High chair - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Barbecue grill - Dock - Firepit - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - In-room massages - Manicures/pedicures - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible train station shuttle - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV ### Food and drink - 24-hour room service - Champagne service - Chef service - Meal delivery service - Mini-fridge - Restaurant dining guides ### More - Air conditioning - Electrical adapters - Heating - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 4:00 AM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4) - Uncovered self parking fee: MAD 40 per day (in/out privileges) - Nearby parking fee: MAD 40 per night (328 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transportation to and from this property Children under 8 years old are not allowed in the spa without adult supervision ## Frequently asked questions ### Does Palais Shazam & Spa have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. ### How much does it cost to stay at Palais Shazam & Spa? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Palais Shazam & Spa on Oct 29, 2025 start from CA $94.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Fes-Hotels-Palais-Shazam-Spa.h104364294.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palais Shazam & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palais Shazam & Spa? > Self parking is available for MAD 40 per day. ### What time is check-in at Palais Shazam & Spa? > Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours. ### What time is check-out at Palais Shazam & Spa? > Check-out is at noon. ### Does Palais Shazam & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MAD 200 per vehicle applies. ### Where is Palais Shazam & Spa located? > Located in Fes El Bali, this spa riad is within a 10-minute walk of Funduq Kaat Smen, Bou Inania Madrasa, and Water Clock. Chrabliyine Mosque and Blue Gate are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palais Shazam & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 10 8 - Good 7 6 - Okay 2 4 - Poor 0 2 - Terrible 2 ### 10/10 Excellent #### Michael Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great riad with perfect location Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds. ##### Michael Stayed 3 nights in Oct 2024 ### 8/10 Good #### Fabrice Oct 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and privileged directly in the Medina close to the best places but feeling really like being outside of the small streets, very quiet, amazing terrace and well decorated with the swimming pool. The staff is professional, very nice, always available and the breakfast is very good like the rest of the meals. ##### Fabrice Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Ginna Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful place... not so much hotels.com The place was amazing but Hotels.com messed up my reservation and I wasn't able to stay there. We arrived late as our flight was delayed and the guy at the front was wonderful and very helpful, but our booking was not there and we had to find another place to stay. ##### Ginna Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Zakia Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Pros: Nice riad. Beautiful courtyard. Hassan, Mohammed & team were exceptional. Their service is better than 5 star hotels. Food is great at the riad. Location is in the middle of the Medina but the front entrance leads to the parking lot which is easy for pickup & drop off. Completely safe to walk around in evening. Would return to the riad if I go back to Fes. Cons: Rooms could use a little upgrade. Toiletries were not labeled so, its hard to tell which is the hand soap. ##### Zakia Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ilse Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wat een plaatje Midden in de medina ligt deze accomedatie verstopt. Vanuit de drukke medina stap je binnen in eem oase van rust. Superleuk personeel Lekker ontbijtje .Aanrader ##### Ilse Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Elliot Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Séjour fantastique, merci Hassan! ##### Elliot Stayed 7 nights in Apr 2025 ### 8/10 Good #### Amuthavalli Shanthi May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property overlooked my booking and put me in another riad which had no tv, no restaurant and looked run down. They moved me back to the hotel the next day and were nice enough to throw in a free dinner and a massage. ##### Amuthavalli Shanthi Stayed 2 nights in May 2025 ### 2/10 Terrible #### ALEX May 2, 2025 Disliked: Property conditions & facilities, room comfort #### Réclamation Notre expérience est très décevante. Nous sommes arrivés le soir à l’hôtel. Notre chambre avait été déjà louée! Le Personnel nous a affirmé que nous avions pas de réservation et qu’il ne faut surtout pas passer par Hotels.com. Nous avons alors présenté la réservation imprimée. Ils nous ont dirigés vers un hôtel bas de gamme ou le prix était beaucoup moins élevé (-50 %) Nous y sommes restés trois nuits avant de regagner notre hôtel (Shazam palace) Cette fois, nous avons eu une chambre presque enterré, la fenêtre était petite et haute,impossible d’aérer. De plus, en parlant avec d’autres clients, nous avons pu constater que ils avaient loué la même prestation beaucoup moins cher sur d’autres plates-formes. Nous avons dû contester pour avoir une chambre avec la vue sur la montagne comme prévu. Tout ceci nous a causé énormément de préjudice, et nous souhaitons un remboursement ou un geste commercial de votre part. ![](https://a.travel-assets.com/ugc/hotel-reviews/bcfe3576-86fe-4424-80df-434d5634755b-1746180265836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALEX Stayed 7 nights in Apr 2025 ### 2/10 Terrible #### ahmad Apr 22, 2025 ##### ahmad Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Djamila Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien être, confort et sérénité. ##### Djamila Stayed 5 nights in Apr 2025 ### 8/10 Good #### Maria Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Divino El personal muy amable y simpaticos. Excelentes personas. Hermoso lugar, paradisiaco e inmejorable ubicacion. Lástima el primer dia que llegamos, habiendo contratado habitacion de lujo, con una excusa, se nos trasladó a otro riad a 50 mts de muuuuyyy inferior calidad, escalera de 3 pisos, pidiendonos las disculpas y compensandonos con la cena y el no cobro de impuestos de esa noche. Ese otro riad, no había TV y tampoco internet. Muy deteriorado y con humedad y colchon viejo e incomodo. ##### Maria Stayed 3 nights in Apr 2025 ### 8/10 Good #### philippe Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personnel accueillant. A notre arrivée, le logement ne correspondait pas à celui loué. Nous avons dû négocier à 2 reprises car les autres chambres proposées ne correspondaient toujours pas à la location faite. Super expérience pour le Hammam du Palais Shazam!!!! ##### philippe Stayed 2 nights in Feb 2025 ### 8/10 Good #### WEI Dec 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The riad is in a very convenient location and walkable to everywhere. The staffs are nice and friendly. The breakfast was good. WiFi worked well. However the hot water is not enough for two people to take shower. You have to wait at least half hour. ##### WEI Stayed 1 night in Dec 2024 ### 10/10 Excellent #### nelly Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palais Shazam exceptionnel Séjour très agréable avec un personnel à l écoute très sympathique et avec le souci fe nous servir au mieux. À recommander sans aucune hésitation ##### nelly Stayed 3 nights in Dec 2024 ### 6/10 Okay #### lidia Nov 18, 2024 Liked: Staff & service Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes ![](https://a.travel-assets.com/ugc/hotel-reviews/CBFF823096DAFDAEC7E585307E798CA2687C31591731951222359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C6A578F492BDBE6F9D044A889629FAD4186383A81731951256594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### lidia Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Osama Nov 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Osama Stayed 1 night in Nov 2024 ### 8/10 Good #### Adrien Nov 2, 2024 Liked: Staff & service #### Séjour en famille à Fès Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux. Il manque au riad un petit raffraichissement. Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage. ##### Adrien Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Jean-Louis Oct 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jean-Louis Stayed 1 night in Oct 2024 ### 10/10 Excellent #### elise Oct 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un petit coin de paradis Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité. Calme un vraie havre de paix on a adoré. ##### elise Stayed 2 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Milton](https://www.expedia.ca/Milton-Hotels.d55368.Travel-Guide-Hotels) > > [Hotels near Sherbourne Station](https://www.expedia.ca/Sherbourne-Station-Hotels.d6212457.Travel-Guide-Hotels) > > [Home2 Suites by Hilton NY Long Island City/Manhattan View](https://www.expedia.ca/New-York-Hotels-Home2-Suites-By-Hilton-NY-Long-Island-CityManhattan-View.h7163594.Hotel-Information) > > [Hotels in Laconia](https://www.expedia.ca/Laconia-Hotels.d6057409.Travel-Guide-Hotels) > > [Travelodge by Wyndham Quesnel](https://www.expedia.ca/Quesnel-Hotels-Travelodge-By-Wyndham-Quesnel.h466840.Hotel-Information) > > [Hotels in St. Catharines](https://www.expedia.ca/St-Catharines-Hotels.d10560.Travel-Guide-Hotels) > > [Spa Hotels in Osoyoos](https://www.expedia.ca/Osoyoos-Hotels-Spa-Hotel.0-0-d181782-tSpaHotel.Travel-Guide-Filter-Hotels) > > [Hampton by Hilton Edinburgh West End](https://www.expedia.ca/Edinburgh-Hotels-Hampton-By-Hilton-Edinburgh-West-End.h19288210.Hotel-Information) > > [Hotels in White Rock](https://www.expedia.ca/White-Rock-Hotels.d9617.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel PJ Myeongdong](https://www.expedia.ca/Seoul-Hotels-Hotel-PJ-Myeongdong.h974958.Hotel-Information) > > [Club Regina Los Cabos](https://www.expedia.ca/Los-Cabos-Hotels-Club-Regina-Los-Cabos.h1315554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Trincity Trinidad Airport by IHG](https://www.expedia.ca/Piarco-Hotels-Holiday-Inn-Express-Hotel-Suites-Trincity-Trinidad-Airport.h1639976.Hotel-Information) ### Flights > [Flights from Goffs (YHZ) to Lyon (LYS)](https://www.expedia.ca/lp/flights/yhz/lys/halifax-to-lyon) > > [Flights from Konavle (DBV) to Vienna (VIE)](https://www.expedia.ca/lp/flights/dbv/vie/dubrovnik-to-vienna) > > [Flights from Inuvik (YEV) to Tuktoyaktuk (YUB)](https://www.expedia.ca/lp/flights/yev/yub/inuvik-to-tuktoyaktuk) > > [Flights from Sidney (YYJ) to Port Hardy (YZT)](https://www.expedia.ca/lp/flights/yyj/yzt/victoria-to-port-hardy) > > [Flights from Kelowna (YLW) to Boise (BOI)](https://www.expedia.ca/lp/flights/ylw/boi/kelowna-to-boise) > > [Flights from Calgary (YYC) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yyc/ylw/calgary-to-kelowna) > > [Flights from North Syracuse (SYR) to Pittsburgh (PIT)](https://www.expedia.ca/lp/flights/syr/pit/syracuse-to-pittsburgh) > > [Flights from Phoenix (PHX) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/phx/lax/phoenix-to-los-angeles) > > [Flights from Toronto (YYZ) to Paso de Carrasco (MVD)](https://www.expedia.ca/lp/flights/yyz/mvd/toronto-to-montevideo) > > [Flights from Washington (DCA) to Seattle (SEA)](https://www.expedia.ca/lp/flights/dca/sea/washington-to-seattle) ### Cars > [Enterprise Car Rentals In Amherst](https://www.expedia.ca/Enterprise-Car-Rentals-In-Amherst.d6364-c15.Car-Rental-Guide-Suppliers) ### Packages > [Cabo San Lucas Vacations](https://www.expedia.ca/Cabo-San-Lucas.d180032.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides) > > [Bahamas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/13/Bahamas)