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"clean rooms, staff was there to assist, mall enclosed on property food and bar excellent"

"Marta was great"

"Breakfast was very good. Conveniently located in town. Staff was excellent. "

"The room was clean."

"After making a reservation as per, usual as a couple with a teenage daughter, when we arrived, we were told that in order to get the suppossed free rollaway bed as is usually shown in the reservation description, this time it would cost 2k more to get the bed or the three people could just share one bed. The manager refused to speak with my husband and I personally so we had to leave and come back later. Finally, they agreed to include the bed at no extra cost and the manager did end up offering a half hearted explanation over the phone (although he never presented himself in person and that was very impolite). In the end the experience was very uncomfortable due to the checking in ordeal/ rollaway bed but I do appreciate the fact that they opted to do the right thing minus any extra charges. This experience left a poor impression and I am not certain I would stay here again if they will not honor our request for a rollaway bed, as promoted, at no extra cost. Restaurant food was good and so was the restaurant staff. "

"Pool was fine but only used sauna "

"Allen’s Hotel is a nice budget friendly hotel. The staff are very friendly. The room was cleaned everyday and they changed the towels everyday. It’s outside Kapsabet town. They can do better with their breakfast options. Very limited variety of food and it was so little for the number of people who were rewinding there. "

"Staff was lovely. Rooms were comfortable and clean. Food was delicious. Views were stunning. "

"Great location "