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"We really liked staying here. Breakfast was good, room was great and cool. Big enough for us and our kids and their medical needs. Location was great. Felt safe. Not a noisy area. Son enjoyed the indoor pool. Property and room were clean. The night time check in lady wasn’t very friendly. "

"Parking was good. Front desk was understaffed when we checked in, had to wait awhile. Got to room and it smelled like smoke. Checked in with 3 adults and 3 teenage boys. No bedding for pullout sofa in room, had to go back to front desk and stand in long line again. "

"Loud occupents, music was blaring, person in room 307 stomped loudly absolutely no respect for others. "

"Parking was great. Pool was nice. Kids pool is cold. But nice big pool. "

"Was surprised by excellent ratings of this hotel. The elevator didn’t work and during check in we had to walk the stairs to 4 th floor with the luggage and than back next day during check out. The fridge was not clean by housekeeping and was very dirty with some soda spilled all over. The sheets on one bed had some pieces of dirt at lower side and gave us the impression that it wasn’t changed to clean ones. The hotel itself is located by the gas station with the truck stop and a highway being very close. I am a light sleeper and could not sleep all night because of all noise from highway and trucks going in and out until late night after 12am and early morning starting around 5a.m. So if I ever "

"The property is quite old, and my bathroom was falling apart in areas near the floor where water was. Mine was an accessible room. I am in a wheelchair. Many things were placed too high for me to reach. The seat in the tub was placed too far back to reach the shower head. A person would have to stand on the slick shower floor to reach it. I was on the 3rd floor, waaaay in the back. In a fire, I would not have had a chance of getting out. Maybe all accessible rooms on the 1st floor? The breakfast was outstanding. Cudos to the chef. I loved that the mattress was sealed in a protective cover. Renovation of such a huge property had to have its challenges!"

"Breakfast was a full disappointment, very little to choose from and what they had was not good at all. Pink pancakes 🙃 scrambled eggs very dry, no pastry, no yogurt. Room was clean but carpet in the hallway was dirty and spotty. The evening check in gentleman was very friendly and talking with everyone to compare to the lady who checked us out, didn’t even talked to us. Parking was very safe and well maintained. "

"The hotel was nice. The staff were very nice and helpful. However, I drove an hour out of the way to have a hot tub and when I got to the pool area the hot tub was broken. The front desk didn’t notify me of this even though I specifically mentioned during checkout that I was heading to the hot tub immediately. Once I got to the pool area and found the hot tub not working I called the front desk I was told there was a maintenance man coming to fix it. I waited hopefully for quite a while but no one came. A fellow guest then told me that it had been broken the night before as well. This part of my trip was very disappointing and had I known the hot tub wasn’t working I would have stayed at a different hotel for half the cost and half the distance from my destination. "

"Clean room. Lots of staff that are friendly and helpful. Safe area. Great breakfast. "