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"Everyone at the front desk was very polite and welcoming. Breakfast was delicious! When we walked into our room you could smell how clean it was. Stayed here for a convention and will definitely be back next year!"

"Everything was well worth it"

"It's a good place to stay if your passing through Houston on your way to somewhere else and that's about it"

"Very cool"

"The hotel is very nice. Comfy beds and pillows. The breakfast is not included and costs $13 even if you just want some fruit."

"Very run down. Musty smelling & dirty. Asked for a refund."

"Terrible, stained furniture and nasty old dirty carpet, dark, water gushing out of the sink faucet, using utility elevators which were filthy, supposedly remodeling yet no information about that online when reserving nor an email previous to checkin, additionally it was impossible to find the utility elevator in the hallway-so in an emergency we would have to decent 6 flights of stairs-dangerous! Mattress went about a foot and a half way down, no other rooms available according to desk, yet no cars in parking lot-?, gross, can’t believe they would take $ from people. We checked out within 20 minutes, late at night and paid a fortune for a last minute hotel 4 miles away because of false advertising. The desk could not contest a refund, it was within 20 minutes of checking in. Then wanted to refer one of their other hotels. Uh? NO! Do NOT stay at the “Elegante”, nothing elegant in that nightmare. DO NOT STAY in this hotel or trust their other “hotels”. Nasty!"

"Spend alittle extra money and stay somewhere else. I was only planning to stay here for 7 hours and slept. That didn’t go as planned since I woke up with bed bugs bites. I also found one on the bed and took a picture of it to show to the front desk. Even with the bite marks and picture of the bed bugs, they would let me move to a different room without paying extra."

"Pool ok. Area around was a little odd. "