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"Breakfast was excellent, the location was perfect as it was walkable to everything and the staff was extremely friendly. I would have rated cleanliness 5 stars except that I was walking around in the room in my bare feet, got onto the bed and noticed my feet were absolutely filthy. I was surprised the floors were that dirty, they didn't look dirty. Everything else was clean and wonderful. "

"Beautiful property, stunning views of the lake and volcano, comfortable beds, the family cabin we stayed in was very big. We felt right at home. The food from the restaurant was delicious, we had the included breakfast every morning. Lots of monkey on the property to see. Can’t wait to return "

"Friendly and helpful service from the staff. For example, Laurent at reception organised a walking tour of Maderas volcano for me. The rooms on the first floor with volcano views from the veranda are great - worth paying extra for. Tasty, generous breakfast. Good location, walkable to ferry, and shops and restaurants of Moyogalpa. "

"Nice pool"

"We enjoyed our stay very much. The breakfast was excellent. The hotel was clean, well maintained with ample space in the room. The staff was friendly and helpful. A great location for shopping and eating. "

"Charming and beautiful hotel in a great location- easy to walk to all the sites in Granada. Very friendly staff. Excellent cooked to order breakfast."

"They are impossible to contact through email, phone, etc. Never heard anything from them about my reservation."

"La habitación estaba limpia, la atención fue muy buena al igual que el desayuno, solo que en el cuarto donde nos quedamos no funcionaba la palanca del baño"

"Kitchen is downstairs. No cooking in rooms. No AC just fans. Started getting hot in April already 90. You can cool off in the pool, which they keep clean. I stayed in the apartment with living room, private bathroom and separate bedroom. I ask for my cleaning man days and Thursdays. Showers are cool not hot. Very nice. "