6/10 – Acceptable
Jennifer S.
14 août 2025
Points faibles : Propreté
Great location, ok unit
Absolutely would stay at the Emerald Grande again, but would stay in another unit. It was fine, but know it is not perfect. Upon check in the master bedroom was locked so we had to be let in by maintenance. Not a big deal, but after a long day of travel it was a slight inconvenience. The cleanliness of the unit was disappointing and required us to clean the fridge due to food crumbs and spills left in the fridge along with the countertops and floor. The property manager was very apologetic and explained the visitors prior to us left a huge mess. Understandable, but still another inconvenience. Items were left from previous guests in the freezer and in the master bathroom. The faucet on the bar sink was busted along with several door handles. The bunk room had can tabs stuck in the rug and braces rubberbands on the floor. Paint and a few other updates would go a long way in this unit. Unit overlooked the parking lot with limited views of the ocean. I was aware of this prior to booking and was worried about noise from the parking lot and boardwalk, but it was not an issue at all. There were never any disturbances throughout our stay. If I were to stay again, I would look at other more updated units. On a positive note, the unit manager was very prompt in communication.
Jennifer S.
Séjour de 5 nuits en août 2025