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"The building seemed to need a little upgrade. The room was basic. A step above a motel. The drawers would not stay closed after putting clothes in them and I had to remind the staff that it would be three people staying in the room and I needed towels for on more than one occasion. Also, breakfast was not refilled after nine and almost empty and put away at 9:30am "

"Hotel itself is great. We stay here often when we are in Berkeley. However staff are not trained for 5* hotel. Front desk is polite the most. There is no 5* wording and mannerism. Wait staff is indifferent and tired most of the evenings we dined there. A man who served at breakfast in a cafe was consistently dismissive and gloomy. Considering high end prices we expected a bit more enthusiasm and friendliness typical for such properties. That attitude takes away from the experience. "

"Excellent location and comfortable hotel rooms. Quiet room and comfortable bed. The restaurant for breakfast should be avoided: food sat in the kitchen, was cold, inedible. Restaurant staff inattentive."

"Parking fees were unexpected."

"We always enjoy our stay at Double Tree Hilton."

"Good"

"Spacious, well equipped suites. Comfortable beds. Large flat screen tv in both the bedroom and living room. Included breakfast is very good with many hot and cold items available. Only downsides are that some of the furnishings in our room are beginning to show their age and should be replaced. Also, when our room was cleaned, only one new towel was provided for the two of us, and whoever cleaned the room also removed the soap bar we had brought with us."

"Yes"

"Only 1 working elevator during my stay, no tissues, hand soap or water cups available in the room. Parking was gated, but access to the gated area required a call to the front desk, which was not explained upon check in. "