Titre : Secluded Modern Mountain Home, Views, Wifi, Hot Tub – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&selected=65342379&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # Secluded Modern Mountain Home, Views, Wifi, Hot Tub Propriété de vacances à Divide avec une cuisine et un foyer ## Galerie de photos de l’hébergement Secluded Modern Mountain Home, Views, Wifi, Hot Tub ![Réfrigérateur grande capacité avec congélateur, four à micro-ondes](https://images.trvl-media.com/lodging/66000000/65350000/65342400/65342379/8fa0dfa2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Extérieur](https://images.trvl-media.com/lodging/66000000/65350000/65342400/65342379/0894b6ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Réfrigérateur grande capacité avec congélateur, four à micro-ondes](https://images.trvl-media.com/lodging/66000000/65350000/65342400/65342379/8c5ff470.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Téléviseur, foyer](https://images.trvl-media.com/lodging/66000000/65350000/65342400/65342379/3605326a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Baignoire à remous extérieure](https://images.trvl-media.com/lodging/66000000/65350000/65342400/65342379/6707782b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Emplacement - Commodités - Politiques ## Avis 9,4 Exceptionnel ### Maison entière 4 chambres3 salles de bain11 personnes3080 pi² ## Commodités populaires - Baignoire à remous - Cuisine - Laveuse - Sécheuse - Barbecue - Foyer ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Secluded Modern Mountain Home, Views, Wifi, Hot Tub Welcome to Aspen Grove Lodge. This secluded 4 bedroom, 3 bath mountain home is a great place for relaxing with family and friends and taking in the amazing views of Pikes Peak. This remote home is situated on four wooded peaceful acres surrounded with Ponderosa Pines, and abundant wildlife. And yet it is just a scenic one hour drive from Colorado Springs, two hours from Denver, one and a half hours from Breckenridge. A short drive will take you to many of Colorado's most popular tourist attractions. There's plenty to see, and do, and even more opportunities to relax and enjoy the breathtaking views and take-in the wonders of nature. Aspen Grove Lodge is perfect any time of the year. Enjoy hiking, fly fishing, rock climbing, off-roading and exploring the nearby Pike National Forest. A visit to Florissant Fossil Beds National Monument is definitely a memory you won’t forget! Take a drive in the Rocky Mountains or head to Cripple Creek, Woodland Park, Manitou Springs, or Old Colorado City for shopping, dining and gaming. Please know this is a beautiful, mountainous remote property and requires AWD in snowy weather. SLEEPING ARRANGEMENTS: (Sleeps 11) \- Main Level (3 Bedrooms) \- BR 1 , Master Suite with King Bed \- BR 2, Queen Bed \- BR 3, Bunk Bed with Queen and Twin \- Lower Level (1 Bedroom) \- BR 4, King Bed and Queen Sofa Sleeper AMENITIES: \- Family Friendly \- Private Deck with Hot Tub and Awesome Mountain Views \- Gas Grill, Wood Stove, Gas Fireplace. Propane and Firewood are not provided. Propane bottles are on site for propane exchange if needed. Both Propane and Firewood are available at grocery and convenience stores. \- Full Kitchen with All Amenities \- Lower Level Kitchenette with Full Size Refrigerator and Small Appliances \- Full Size Washer and Dryer \- Smart TV's NOTICES: \- Elevation 9,500 ft, AWD needed with snow conditions \- Colorado has a high fire potential. No open burning or fireworks. \- There is limited cell service at the property, please plan accordingly. \- Please be aware that this home is located in a mountainous environment and winter driving conditions may exist. All wheel drive vehicles are recommended during winter months (October - April). ATTRACTIONS: The area is rich with leisure activities. You have everything you can imagine that people do in the Rocky Mountains. \- Exploring Pike National Forest \- Hiking Trails \- Biking Trails \- World Class Gold Medal Fishing on the Platte River and Eleven Mile Canyon \- Family-Friendly Fishing and Boating at Cheesman and Manitou Lakes \- Off-Roading and 4 Wheeling at North Divide OHV Area \- Hunting in the Pike National Forest \- Woodland Park Shopping and Dining \- Manitou Springs Shopping and Dining \- Colorado Springs Shopping and Dining \- Pikes Peak \- Florissant Fossil Beds \- White Water Rafting \- Cross-Country Skiing \- Downhill Skiing at Breckenridge and Monarch \- Gambling at the Historic Mining Town of Cripple Creek \- Mount Princeton Hot Springs \- Wifi Network name - Mountain Home Passoword - 9792994785 Come visit us at Aspen Grove Lodge, we would love to host you and your family! ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous ### Internet - Disponible dans la maison : Wi-Fi ### Stationnement et transport - Options de stationnement sur place incluant un garage ### Cuisine - Cafetière-théière - Cuisinette - Four à micro-ondes - Lave-vaisselle - Réfrigérateur grande capacité avec congélateur ### Chambres - 4 chambres - Canapé-lit - Draps fournis ### Salle de bain - 3 salles de bain - Séchoir à cheveux - Shampooing ### Lieux de séjour - Foyer ### Divertissement - Téléviseur ### Espaces extérieurs - Gril au gaz - Terrasse/patio ### Buanderie - Installations de buanderie - Laveuse-sécheuse ### Confort - Chauffage ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs ### Points d’intérêt de l’endroit - Dans les montagnes ### Dispositifs de sécurité - Aucun détecteur de monoxyde de carbone (L’hôte a indiqué qu’il n’y avait pas de détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Trousse de premiers soins - Extincteur ### Information générale - Taille de l’unité : 3 080 pieds carrés ## Hébergements similaires ![Extérieur](https://images.trvl-media.com/lodging/119000000/118810000/118805800/118805774/87625fbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Broadmoor Retreat Luxe European Style Hot Tub Broadmoor - Cuisine - Laveuse - Sécheuse - Animaux de compagnie acceptés 10 Exceptionnel 2 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=118805774&PinnedHotelID=118805774&HadPinnedHotel=true®ionId=-1&adults=2) ![Extérieur](https://images.trvl-media.com/lodging/34000000/33400000/33394700/33394633/eece88e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Large home great for big families! 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Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il n’y avait pas de détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable avec vous pendant le voyage. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins. Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé 8161 House Secluded Modern Mountain Home, Views, Wifi, Hot Tub Divide ## À propos du quartier ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.84893%2C-105.15484&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IisQCPYN-TR6qfr4o1felrsRZxU=) Divide, CO #### À proximité - Parc d'État Mueller \- 3 min en voiture \- 3.3 km - Mide d'or Mollie Kathleen \- 14 min en voiture \- 17.5 km - Wildwood Casino \- 16 min en voiture \- 18.6 km - Double Eagle Casino \- 16 min en voiture \- 19.0 km - Chemin de fer touristique Cripple Creek and Victor Narrow Gauge Railroad \- 16 min en voiture \- 19.0 km #### Transport - Aéroport municipal de Colorado Springs (COS) : à 60 min en voiture #### Restaurants - ‪Summit House - ‬71 min en voiture - ‪Kantin kejaksaan negeri amlapura - ‬19 min en voiture - ‪Trout Haven - ‬29 min en voiture - ‪Clock Tower Grill - ‬30 min en voiture - ‪Prime Kitchen, LLC - ‬17 min en voiture ## Foire aux questions ### Secluded Modern Mountain Home, Views, Wifi, Hot Tub accepte-t-il les animaux de compagnie? ### À quelle heure est-il possible d'arriver à Secluded Modern Mountain Home, Views, Wifi, Hot Tub? ### À quelle heure doit s'effectuer le départ à Secluded Modern Mountain Home, Views, Wifi, Hot Tub? ### Où se situe Secluded Modern Mountain Home, Views, Wifi, Hot Tub? ## Avis pour Secluded Modern Mountain Home, Views, Wifi, Hot Tub ## Avis ### Exceptionnel Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives. [Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 44 8 – Bien 10 6 – Acceptable 4 4 – Médiocre 0 2 – Terrible 1 ### 9,4 Propreté ### 9,8 Emplacement ## Avis ### 8/10 – Bien #### Voyageur vérifié 11 nov. 2025 Points forts : Propreté Very nice ,needs minor repairs ![](https://a.travel-assets.com/ugc/hotel-reviews/8d352ec6-2195-44f2-8263-5eb7783444c3-1762893602803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bda5c07c-fb61-4b0d-8367-9c63446d1ce1-1762893602913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ec9305d-3170-4bc2-849e-85d91bfbdca4-1762893603253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/900fd1c8-2732-46fd-b108-0ac37156c600-1762893602719.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Voyageur vérifié Séjour de 5 nuits en novembre 2025 ### 10/10 – Excellent #### Jennifer V. 2 sept. 2025 Points forts : Propreté Beautiful location in the mountains. Large house with lots of room. Great communication with property managers. ##### Jennifer V. Séjour de 12 nuits en août 2025 ### 8/10 – Bien #### Brian B. 29 juill. 2025 Points forts : Propreté Unfortunately this home didn't exceed our expectations. The layout was great for our large families and the outdoor setting in the mountains is beautiful, but the property is in major need of a serious refresh. The images online show the property in its best light, and must have been taken some time ago. The property was clean, but lacking in fairly common hospitality touches that make for a five star stay. We were there in the summer and needed to open the windows for the cool outside air, but there are no screens (and the master bedroom window is broken, so wouldn't stay open). The dishwasher is so terrible that it barely closes, and the guests before us must not have done it properly, because it was full of water when we got there and had to be run. The flooring in the kitchen is peeling up, the ceiling fans need a good dusting, and the outside deck needs to be re-stained. On a positive note, the master bed was extremely comfortable. We had a good stay, but not a great stay. ##### Brian B. Séjour de 3 nuits en juillet 2025 ### 10/10 – Excellent #### Megan B., Walla Walla, Washington 16 juill. 2025 Points forts : Propreté Amazing mountain views, cool mornings and pleasant afternoons away from the summer heat in the city. We loved sitting in the hot tub in the midst of green pine trees and aspens. Lovely. ##### Megan B. Séjour de 4 nuits en juillet 2025 ### 10/10 – Excellent #### Mary L. 25 juin 2025 Points forts : Propreté The home and setting was beautiful. The location was perfect as well; close to Colorado Springs, Cripple Creek, and a number of other attractions. The downstairs set up was perfect for my son and his family with two young children. The kitchen was a very good size, wonderful as we prepared most of our meals "at home." The property managers were excellent to work with and very responsive to questions and concerns. They also left a full tank of propane at the front of the house for our stay! I would recommend this home 10/10 to anyone who is visiting this area of Colorado. ##### Mary L. Séjour de 6 nuits en juin 2025 ### 8/10 – Bien #### Justin W. 22 janv. 2025 Points forts : Propreté #### Great Stay This is the second time staying at this property over the Holiday season. The property is great! Fits our family nicely - plenty of space! A few minor improvements recommended for the future:There was not a standard set of pots and pans with which to cook or bake. There were no hot pads/oven mitts.Internet was spotty at best - could barely send text messages to people in the house on the same WiFi No sponges to clean dishes or wipe counters. These are nice-to-haves and didn’t detract from the fun time we had and the memories we made. Thanks for sharing your property with us! ##### Justin W. Séjour de 3 nuits en janvier 2025 ### 10/10 – Excellent #### Layth D. 8 janv. 2025 Points forts : Propreté #### Great Cabin for a quick getaway The stay was great! Clean linens, the hot tub was working great. Despite previous reviews we read, the hot tub was working and hot when we arrived. The host was very considerate and fair. Rules were pretty clear and fair. If you're looking for a get away this is a great place to stay! My only small complaint is the internet was a bit slow and lag from time to time. So if you're streaming music for example, it would lag. Besides that, the place is big and cozy! Basement was big! ##### Layth D. Séjour de 2 nuits en décembre 2024 ### 10/10 – Excellent #### Hollie F. 2 janv. 2025 Points forts : Propreté #### Beautiful Property The cabin is very spacious and cozy. We had a wonderful time playing in the snow. The owner was very responsive to all my questions and concerns regarding this property. ##### Hollie F. Séjour de 4 nuits en décembre 2024 ### 6/10 – Acceptable #### stanley m. 21 nov. 2024 Points forts : Propreté #### In General, a good stay. The view was spectacular. Hot tub was clean and worked great. The linens were clean, blankets fresh. No musty smell. The towels were fluffy and good size. There were no cobwebs in the corners or bugs in the window sill. Fridge, oven/stove, water-cooler, all worked fine with no issues. We didn’t use the internet service much, but it was always available whenever needed. The floors were clean, but the slats had some space between. Moved as you walked along, pinching toes occasionally when barefoot. It had snowed a day or two before we arrived, \~2 feet of snow. The front driveway was plowed, which was nice, but the back deck had a thin path going to the hot tub with no way to open or get in without stepping in the snow, no place to hang a towel while you were out there. We found some snow shovels and shoveled off the deck and moved a towel rack near the tub for use. The downstairs fireplace did not work. When reported we were informed that they might have forgotten to light the pilot. There were a few bulbs burned out when we first got there. The kitchen was stocked with basic needs: plates, bowls, glasses, utensils, pots and pans. The previous renter did not do a good job cleaning the dishes. The queen/king beds were memory foam and good condition. Comparable if not better than most hotels. Pillows for bed and sitting areas had no body nor support. Seating in the entire house was very uncomfortable. I opted to sit on the floor before any of the couches or chairs. ##### stanley m. Séjour de 6 nuits en novembre 2024 ### 10/10 – Excellent #### Marisa E. 29 oct. 2024 Points forts : Propreté #### Perfect for a get away with family and friends. The house is beautiful, clean, perfect view. ##### Marisa E. Séjour de 3 nuits en octobre 2024 ### 10/10 – Excellent #### Angela R. 15 oct. 2024 Points forts : Propreté #### Family fun The house was very clean with spectacular views. The hot tub was prefect we all enjoy all the attractions which was nice that we didn’t have to drive very far to get to them. ##### Angela R. Séjour de 5 nuits en octobre 2024 ### 10/10 – Excellent #### Alisa S. 2 oct. 2024 Points forts : Propreté #### BEAUTIFUL HOME, LOVED IT!!! The property exceeded my expectations!Very beautiful, and clean! Highly Recommend, well worth the money! Loved everything except the water smelled bad, was the only con. ##### Alisa S. Séjour de 2 nuits en septembre 2024 ### 10/10 – Excellent #### Susan H. 3 sept. 2024 Points forts : Propreté #### Parents weekend visit The house was amazing and perfect for our size group, We loved the view and the hot tub! ##### Susan H. Séjour de 4 nuits en août 2024 ### 8/10 – Bien #### Francisco A. 23 août 2024 Points forts : Propreté #### Vacation The house was well prepared and exceded our expectations of the description. The adjustment period was seamless and allowed us to decompress from the long road trip. Although, the WiFi would go out at times this would allow us to play board games. Overall, it was a great stay and would recommend. ##### Francisco A. Séjour de 5 nuits en août 2024 ### 10/10 – Excellent #### Cheyanne L. 19 août 2024 Points forts : Propreté #### Spacious and Remote The house was great with plenty of space for our trip. It is definitely remote, so we did a lot of driving to/from activities. There is wifi, but it's not very strong. So, if you are looking to just relax and unplug in the woods with family and friends, this is an excellent spot! ##### Cheyanne L. Séjour de 3 nuits en août 2024 ### 8/10 – Bien #### Jena P. 2 août 2024 Points forts : Propreté #### Recent Stay The place was nice. The temperatures were great. The hosts were kind and accommodating. The basement area was great for the littles to run around and play. ##### Jena P. Séjour de 4 nuits en juillet 2024 ### 10/10 – Excellent #### James C. 23 juill. 2024 Points forts : Propreté #### Great trip - great location - great house Everything was as expected. Only complaint is that not all windows on main floor have window screens. The house does not have (nor does it need) air conditioning. But window screens are necessary for summer time stays. Outside of this minor complaint - everything was awesome. ##### James C. Séjour de 6 nuits en juin 2024 ### 6/10 – Acceptable #### Brian N. 21 juill. 2024 Points faibles : Propreté #### Beautiful location and view. No so beautiful house. While the setting of the house with the mountain views was amazing, the house itself was disappointing. The flooring was coming up in places causing us to trip at times, there were crumbs on the floor and in cabinets, there was a hair on a pillow causing us to wonder if the sheets had even been changed, the grill was all rusted and unusable as the igniter did not work, only two rooms had screens on the windows so when we needed to open windows to try to cool the house down, we would get bugs in the house, the windows themselves were falling apart, the lamp in the living room wouldn't turn on due to a broken switch, there were pans and dishes that were not washed very well, hand soap and dish soap were watered down so not as effective. All in all a little disappointing. ##### Brian N. Séjour de 3 nuits en juillet 2024 ### 8/10 – Bien #### R S. 16 juill. 2024 Points forts : Propreté #### Beautiful home! The house is huge and lovely, while it’s a bit out of the way that’s exactly what we were looking for. We did have a few problems with attention to detail. When you get to the property make sure to turn up the hot tub so you can use it in the first day. The grill wasn’t usable as the cover wasn’t put back on and it was rusted but we were able to manage with the oven, I’m sure they’ll fix the grill grates for the next guest. There are very little basics (salt and pepper but that’s about it) so make sure to bring your seasonings and foil/ parchment paper! Some minor parts of the home seemed to be missed on cleaning but nothing that turned us away. Remember you’re in the mountains, and the beautiful view is what you’re there for! Ellen from property management was very kind and understanding of our disappointments and made sure to correct them for us. The down stairs bed and bedroom floor is heated which was a lovely surprise! While there weren’t screens in all the rooms, they have the window fans you can put in to keep the place a little cooler. They do have some games and we enjoyed playing cards with our kids. Overall we were very happy with our stay, only giving a 4 star because of the missed details and grill disappointment . We would be happy to stay here again. ##### R S. Séjour de 3 nuits en juillet 2024 ### 10/10 – Excellent #### Joe N. 3 juill. 2024 Points forts : Propreté #### Perfect hidden gem! We loved this place. It has a great view and only minutes from many things to explore. We had one small issue with the hot tub. I called the host and one hour later the hot tub doctor was there and fixed the issue. He drained and refilled it and it was perfect the rest of our stay. Great to sit in the hot tub at night with the lights all off. The stars were amazing at this altitude, with no light pollution. I can’t say enough good about this house, it was PERFECT! Rainbow almost every day we were there. ##### Joe N. Séjour de 6 nuits en juin 2024 ### 10/10 – Excellent #### Jim M. 14 juin 2024 Points forts : Propreté #### Cabin retreat We had a great stay in the secluded cabin. It had 2 great living areas upstairs and downstairs with lots of room and a beautiful view of the mountains. ##### Jim M. Séjour de 3 nuits en juin 2024 ### 10/10 – Excellent #### Amrinder S. 19 mai 2024 Points forts : Propreté #### Loved it!! Beautiful home for getaway vacation!! Cleanliness is gibe 4 stars because i found hairs in candle basket on dining table next to kitchen when we walked in the house and sat down for coffee on Monday evening. Other than that perfect stay!! ##### Amrinder S. Séjour de 3 nuits en mai 2024 ### 10/10 – Excellent #### Kelly G. 29 avr. 2024 Points forts : Propreté #### Beautiful cabin The property was gorgeous, clean, and very cozy! ##### Kelly G. Séjour de 4 nuits en avril 2024 ### 10/10 – Excellent #### Elizabeth T. 21 avr. 2024 Points forts : Propreté #### Great views Mountain House Had a lovely girls trip. Lots of room to spread out and also gather for games/convo. Kitchen was great for us cooking meals at the house. Had a small issue with some wildlife and was cleared up very quickly by the property management. ##### Elizabeth T. Séjour de 3 nuits en avril 2024 ### 2/10 – Terrible #### Lies v. 23 févr. 2024 Points faibles : Propreté #### Caution!!! Numerous issues and terrible customer service We had a negative experience with this home & property management. First, the hot tub had multiple issues impacting use. In sleep mode upon arrival and so low in water the jets were not submerged, it took so long to warm up that we were unable to use it the first evening. We communicated issues promptly on day 1, but the refill the next day & time to warm up again resulted in a very limited window for use. And there were many other issues not requiring urgent intervention from management: nails on kitchen furniture that damaged clothing, beds not matching description, many items left by previous guests – incl. razors accessible (in a low drawer) to our young children, and more. As requested, we reached out directly to share our overall dissatisfaction and non-urgent concerns – within 3 days of checkout. We believe there was a dramatic mismatch between what we were charged (a lot for 2 nights for 6 adults/5 kids) and our experience, particularly given hefty “host fees” far exceeding the advertised nightly rate for 2 days. Management responded by offering a refund for the “hot tub fee” but stated that additional concerns raised “appear\[ed\] to be afterthoughts” and left it at that. In addition, management implied that we were leveraging a public negative review for money back, which was not the case. We let them know we were honoring their request for private feedback first, but that we would share our overall experience, including customer service,in our public review. ##### Lies v. 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