Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 612 avis sur 1000." "
10 – Excellent
612
Note de 8 – Bien, d’après 217 avis sur 1000." "
8 – Bien
217
Note de 6 – Acceptable, d’après 92 avis sur 1000." "
6 – Acceptable
92
Note de 4 – Médiocre, d’après 48 avis sur 1000." "
4 – Médiocre
48
Note de 2 – Terrible, d’après 31 avis sur 1000." "
2 – Terrible
31
9,4/10
Propreté
9,0/10
Service et personnel
8,6/10
Commodités
9,0/10
État et installations de l’hébergement
9,0/10
Écoresponsabilité
Avis
8/10 – Bien
Markita L.
Voyage en famille
13 mai 2024
Points forts : Propreté, service et personnel
It was ok I just wish they had more options for snacks and drinks inside the hotel.
Markita L.
Séjour de 1 nuit en mai 2024
8/10 – Bien
Travis
12 mai 2024
Travis
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Susana, Addison
Voyage en famille
3 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I love it ❤️
Susana
Séjour de 1 nuit en avril 2024
Dick Turner a répondu le 6 mai 2024
Susana, thank you for your 5 star rating of Le Meridien! We are thankful for your business and hope you'll be back to see us soon.
2/10 – Terrible
Kevin
Voyage de couple
28 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The power went out for a whole day but we was giving free complementary days for stay
Kevin
Séjour de 2 nuits en avril 2024
Dick Turner a répondu le 29 avr. 2024
Kevin,We are sorry for the power outage that affected Oak Brook and mulitple towns around us. This was an issue with the electric utility ComEd and was beyond our control. Unfortunately, there was nothing we could do to have prevented it or to restore it any faster. It came back online in a few hours, not the whole day, and yes we did authorize a refund for your stay. Our staff did a splendid job of seeing to guest needs and bringing all systems back online once power was restored. Thank you for your feedback.
6/10 – Acceptable
Maria Cecilia, Oak Park
28 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed in a floor where students were staying as well. They were very loud and was pounding the walls and our door.
Maria Cecilia
Séjour de 3 nuits en avril 2024
Dick Turner a répondu le 29 avr. 2024
Maria Cecilia, we are sorry for the disruption to your stay. We don't usually have youth groups in the hotel and this night was a bit of "whack-a-mole" for our team, trying to keep them quiet. Please come back to give us another try and feel free to let us know you want to be placed away from any youth groups should we have any. We are grateful for your feedback and especially for your business.
10/10 – Excellent
Emad, west bloomfield
Voyage de couple, Voyage d’affaires
21 avr. 2024
Points forts : Propreté, commodités
Very good service very clean hotel. The restaurant are amazing.
Emad
Séjour de 2 nuits en avril 2024
Dick Turner a répondu le 29 avr. 2024
Thank you for your fabulous review Emad!
8/10 – Bien
Vladimir
Voyage de couple
21 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Vladimir
Séjour de 1 nuit en avril 2024
Dick Turner a répondu le 29 avr. 2024
Vladimir, thank you for sharing your ratings and comments with us. We hope to see you again soon.
10/10 – Excellent
Dewan
20 avr. 2024
Points forts : État et installations de l’hébergement
Dewan
Séjour de 1 nuit en avril 2024
Dick Turner a répondu le 29 avr. 2024
Dewan, thank you for your five star review on your visit to Le Meridien! We look forward to seeing you again.
6/10 – Acceptable
Rachel
14 avr. 2024
Rachel
Séjour de 2 nuits en avril 2024
2/10 – Terrible
John
Voyage en famille
11 avr. 2024
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Rooms are not soundproof. Uncomfortable situation staying at a room next to a couple being very loud intimacy.
I was traveling with my young son. It was a terrible experience. They should had never put a couple next to our room especially a connecting room.
Front desk didn’t know how to handle it. They should’ve call them to move them to a different room.
John
Séjour de 2 nuits en février 2024
DT a répondu le 12 avr. 2024
Thank you for your review John. We are sorry for the disturbance you experienced and will endeavor to prevent these circumstances in the future. We appreciate your feedback and your business.
10/10 – Excellent
Tami
Voyage de couple
11 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a lovely hotel. The room was comfortable and clean plus updated. The hotel bar has a great area to relax with a cocktail too. Lots of dining options around and shopping. We would stay here again.
Tami
Destiny Andrade- Assistant Front Office Manager a répondu le 11 mars 2024
Thank you for taking the time to let us know how we did. We are pleased you enjoyed your stay and hope to see you again soon.
10/10 – Excellent
Becky
10 mars 2024
Becky
Séjour de 1 nuit en mars 2024
Destiny Andrade- Assistant Front Office Manager a répondu le 6 avr. 2024
Thank you for taking the time out of your schedule for letting us know how we are doing. We are please you overall enjoyed your stay with us and hope to host you again in the future.
10/10 – Excellent
Crystal
Voyage de couple
19 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Definitely will be back!
Crystal
Séjour de 1 nuit en février 2024
Staff a répondu le 19 févr. 2024
Thank you very much, we look forward to hosting you again.
10/10 – Excellent
William, Chicago
Voyage de couple
15 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect! Will visit again soon
William
Séjour de 1 nuit en février 2024
Destiny Andrade- Assistant Front Office Manager a répondu le 15 févr. 2024
Thank you for taking the time out of your day to let us know about your recent experience. We are pleased you overall enjoyed your stay and look forward to hosting you in the future.
10/10 – Excellent
Ed
Voyage en famille
12 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly and helpful staff. Clean room
Ed
Séjour de 1 nuit en février 2024
Staff a répondu le 12 févr. 2024
It was our pleasure to be your host. We look forward to any accommodations we can provide in the future. Thank you for the kind review.
10/10 – Excellent
Jonathan
Voyage de couple
11 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean & Quiet
Jonathan
Séjour de 1 nuit en février 2024
Staff a répondu le 12 févr. 2024
Thank you for taking the time to leave this great review.
8/10 – Bien
Marisol
11 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Marisol
Séjour de 1 nuit en février 2024
Staff a répondu le 13 févr. 2024
Thank you from the staff here at Le Meridien. We will be happy to accommodate you again.
10/10 – Excellent
Lacey
Voyage de couple
5 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shout out to Chastity for a wonderful conversation and excellent service in the lobby bar!!!!
Lacey
Séjour de 1 nuit en février 2024
Staff a répondu le 5 févr. 2024
Thank you so much for the kind review. We strive to satisfy our guests at every opportunity. We are proud of all our staff and are happy to hear that you enjoyed your interaction with Chastity at Longitude 87. All of us look forward to hosting you on your future stays at Le Meridien.
10/10 – Excellent
Mohammad
Voyage de couple
3 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Mohammad
Séjour de 1 nuit en février 2024
Staff a répondu le 5 févr. 2024
Thank you for the great review. We welcome you back on your future stays at Le Meridien.
10/10 – Excellent
Amanda
Voyage de couple
29 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff and easy check in
Amanda
Séjour de 1 nuit en janvier 2024
Pete a répondu le 5 févr. 2024
Thank you for taking time to leave us a review. Le Meridien Chicago-Oakbrook sets high standards with guest comfort and convenience as a priority. We value your business and look forward to hosting you in the future.
4/10 – Médiocre
Vanessa
28 janv. 2024
Points faibles : Service et personnel
Basic room not with the price
Outdated rooms for the price and in the showering not stock up with soap. Hidden 100 dollar fee charge when you check in hotel. Will not stay here again.
Vanessa
Séjour de 1 nuit en janvier 2024
Pete a répondu le 5 févr. 2024
Thank you for leaving a review. We are committed to providing the best service and amenities possible to all our guests. The 100 incidental deposit is standard and is returned to guest, less any charges, after checking out and may be mistaken as a fee. I apologize for the inconvenience and ask that you consider staying with us in the future, we will welcome the opportunity to exceed your expectations.
10/10 – Excellent
Antoinesse
15 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Antoinesse
Séjour de 1 nuit en janvier 2024
Staff a répondu le 6 févr. 2024
Thank you for taking the time to leave us this perfect rating.
10/10 – Excellent
Michelle
14 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Michelle
Séjour de 1 nuit en janvier 2024
Staff a répondu le 6 févr. 2024
Thank you for the great rating and taking the time to let us know we are exceeding your expectations. We look forward to providing accommodations for you in the future.
10/10 – Excellent
Tracy
9 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect Stay
Hotel was clean and staff was very friendly and inviting.
Tracy
Séjour de 1 nuit en décembre 2023
Staff a répondu le 5 févr. 2024
Thank you very much for the great review. We do our best to satisfy on a higher level here at Le Meridien Chicago-Oakbrook Center. Thank you again for the opportunity to provide the perfect stay, we look forward to continuing to provide the best accommodations possible.
10/10 – Excellent
Karina
Voyage de couple
9 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Karina
Séjour de 1 nuit en janvier 2024
Staff a répondu le 6 févr. 2024
Thank you very much for taking time to leave us this great rating.
10/10 – Excellent
Kathleen
6 janv. 2024
Kathleen
Séjour de 1 nuit en janvier 2024
Staff a répondu le 5 févr. 2024
Thank you for the great rating. Please consider staying with us again in the future. We will look forward to hosting you again and providing you with another excellent experience.
10/10 – Excellent
Kayla
2 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kayla
Séjour de 1 nuit en décembre 2023
Staff a répondu le 6 févr. 2024
Thank you for this great rating. We at Le Meridien wish you a happy 2024.
10/10 – Excellent
Angela
1 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Angela
Séjour de 1 nuit en décembre 2023
Staff a répondu le 6 févr. 2024
Thank you for this perfect review.
10/10 – Excellent
CAROL
1 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect Staycation
CAROL
Séjour de 1 nuit en décembre 2023
Staff a répondu le 5 févr. 2024
Thank you so much for taking time to let us know how much you enjoyed your stay. Le Meridien is more than happy to have provided you with the best hospitality experience and a perfect staycation. we look forward to seeing you for any future stays.
10/10 – Excellent
Curneisha
Voyage en famille
1 janv. 2024
Points forts : Commodités
The decor was elegant
Curneisha
Séjour de 8 nuits en décembre 2023
Staff a répondu le 6 févr. 2024
Thank you for the review and feedback. We are always happy to be informed that we exceeded your expectations.
10/10 – Excellent
Margaret
Voyage en famille
29 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Margaret
Séjour de 1 nuit en décembre 2023
Staff a répondu le 6 févr. 2024
Thank you for leaving us this nice rating. Le Meridien looks forward to providing accommodations to for any of your travel needs.
10/10 – Excellent
Mary, Whitehouse Station
29 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a lovely facility and the staff was very friendly and helpful. I would certainly stay there again.
Mary
Staff a répondu le 5 févr. 2024
Thank you for the kind words and the great review. Our staff does strive to exceed your expectations at every opportunity. Our facility here at Le Meridien Chicago-Oakbrook Center is highly regarded and we practice even higher standards to provide the best possible experience to you and our guests. We look forward to any future stays and wish you a happy New Year.
4/10 – Médiocre
NICOHLE
19 déc. 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
They tried to charge me twice for my room
NICOHLE
Séjour de 1 nuit en décembre 2023
Le Meridien Oakbrook Center a répondu le 20 déc. 2023
Dear Nicohle,We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff we apologize for any billing concerns you experienced with us. I have confirmed you have not been double charged for your stay. We hope that during your next visit we can meet your expectations.
10/10 – Excellent
Carol
16 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a great time in the 9th Fl bar!
Carol
Séjour de 1 nuit en décembre 2023
Staff a répondu le 5 févr. 2024
The staff here at Le Meridien Chicago-Oakbrook Center are more than happy to hear you enjoyed your stay. Providing a memorable experience and exceeding your expectations is our priority. Thank you and we look forward to providing any accommodations you may need in the future.
10/10 – Excellent
Carol
Voyage de couple
16 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ira who checked us in was very sweet and helpful. We are very happy with the hotel.
Carol
Séjour de 1 nuit en décembre 2023
Staff a répondu le 5 févr. 2024
Thank you for taking the time to leave such a great review. We are happy to accommodate you and will look forward to hosting you on any future stays. Thank you again from all of us at Le Meridien Chicago-Oakbrook.
8/10 – Bien
Kabeya
Voyage de couple
9 déc. 2023
Old, not as nice as advertised
Kabeya
Staff a répondu le 5 févr. 2024
Thank you for your time and leaving a review. I apologize for any shortcoming on the facility. Le Meridien strives to appease the forward-thinking traveler and we value your input. We look forward to improving this rating on your next stay with us. We appreciate your business and want to satisfy you with the excellence that the Le Meridien brand is known for.
6/10 – Acceptable
Jennifer
5 déc. 2023
Points forts : Propreté, service et personnel
It was ok. May stay again if price is right. Bed was comfortable. Bathroom too small. No vanity space. Breakfast was good.
Jennifer
Séjour de 1 nuit en décembre 2023
10/10 – Excellent
Shannon
26 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spa service was wonderful as well as amenities
Shannon
Séjour de 1 nuit en novembre 2023
10/10 – Excellent
Jodi
25 nov. 2023
Jodi
Séjour de 1 nuit en novembre 2023
Staff a répondu le 6 févr. 2024
Thank you for the perfect rating.
10/10 – Excellent
Scott
25 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Scott
Séjour de 1 nuit en novembre 2023
Staff a répondu le 5 févr. 2024
Thank you very much for the great rating. Please allow us to host you in the future.
8/10 – Bien
James Edmund Canney
18 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
James Edmund Canney
Séjour de 2 nuits en novembre 2023
10/10 – Excellent
Heather
12 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Heather
Séjour de 1 nuit en novembre 2023
10/10 – Excellent
Laura
Voyage en famille
12 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Laura
Séjour de 1 nuit en novembre 2023
8/10 – Bien
Kim
Voyage en famille
3 nov. 2023
Points forts : Service et personnel
We stayed one evening due to my son's soccer tournament. It was comfortable but very small and not very clean
Kim
Séjour de 1 nuit en octobre 2023
6/10 – Acceptable
fanchon, Chicago
Voyage de couple
29 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was an okay stay! The pictures online were just okay it didn’t quite lineup with the in person look.
fanchon
Séjour de 2 nuits en octobre 2023
8/10 – Bien
Markiez
27 oct. 2023
Markiez
Séjour de 1 nuit en octobre 2023
10/10 – Excellent
Tina
Voyage de couple
23 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking is tricky because it's shared with the busy mall, so we just valeted. But you can't beat the location for shopping and dining. Rooms are comfortable and the service is very responsive. Highly recommend!
Tina
Séjour de 1 nuit en octobre 2023
DT a répondu le 23 oct. 2023
Tina, we really appreciate you choosing to stay at Le Meridien and your 5 star review. Yes, valet parking is the best option with our incredibly popular Oakbrook Center shopping experience. Thank you very much and please come see us again soon.
10/10 – Excellent
Bhuvan Shome
Voyage en groupe, Voyage d’affaires
21 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well maintained and modern
Bhuvan Shome
Séjour de 1 nuit en octobre 2023
DT a répondu le 23 oct. 2023
Thank you Bhuvan! Glad you liked staying with Le Meridien and hope you will come often.
10/10 – Excellent
Paige
16 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay
Great stay, beds were very comfy and staff was pleasant!
Paige
Séjour de 1 nuit en octobre 2023
DT a répondu le 23 oct. 2023
Thank you Paige! We're happy you enjoyed your visit with us. The staff appreciates your compliments.
10/10 – Excellent
Stephen
Voyage en famille
15 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly and helpful staff. Great location .
Stephen
Séjour de 1 nuit en octobre 2023
DT a répondu le 23 oct. 2023
Thank you Stephen! We appreciate your compliments about our staff. They really make the difference. Oakbrook Center is a great location as well. Hope to see you soon.