[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Charlotte Luxury hotel with a full-service spa and bars ![Exterior](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/00325e37.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/8364de98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/59ef7a6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/482e5269.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/2c985af1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton in Queen City Quarter is Charlotte's luxury retreat. Guests dine at BLT Steak, enjoy coffee in the garden, or book massages and detox wraps at the spa. The property features an indoor pool, and the fireplace lobby lounge offers a warm gathering space. 9.0 Wonderful ## Popular amenities - Pool - Spa - Bar - Room service - Parking available - Gym ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2903551&PinnedHotelID=2903551&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/59ef7a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - 506 sq ft - City view - Sleeps 4 - 2 Queen Beds ![42-inch Smart TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/30dc276e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Garden View 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Separate bedroom - 1086 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/41f434ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Garden View 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Separate bedroom - 1086 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/c9d87931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Garden View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - 506 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/e05bb0e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - Sleeps 4 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/e05bb0e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - Sleeps 4 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/e05bb0e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - Sleeps 4 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/41f434ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/72d67f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking (Hearing Accessible) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/59ef7a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet Frette Italian linens - Sleeps 4 - 2 Queen Beds ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/72d67f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Separate bedroom Pillowtop bed - 882 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![42-inch Smart TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/6c240665.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Separate bedroom Pillowtop bed - 1086 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/3000000/2910000/2903600/2903551/c9d87931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.8 Excellent 5 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Premium bedding Pillowtop bed Down duvet - 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Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 687 reviews CA $335 CA $386 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Charlotte-Hotels-Grand-Bohemian-Hotel-Charlotte.h39744243.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178247&destination=Charlotte (and vicinity)&destType=MARKET&latLong=35.22727,-80.84296&searchId=50ad5ea3-2aca-4509-8b12-bb9d4fa95207&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-The-Ritz-Carlton.h2903551.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-The-Ritz-Carlton.h2903551.Hotel-Information) ## About the area Located in Uptown Charlotte, a neighborhood in Charlotte, The Ritz-Carlton, Charlotte is in the entertainment district and near a metro station. Bechtler Museum of Modern Art and Mint Museum Uptown are cultural highlights, and travelers looking to shop may want to visit Queen City Quarter and SouthPark Mall. Check out an event or a game at Spectrum Center, and consider making time for Daniel Stowe Botanical Garden, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing. [Visit our Charlotte travel guide](https://www.expedia.ca/Charlotte.dx178247) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22624%2C-80.84190&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_ZeRQtAkilGPfyrvqQDg8QGLxJ8=) 201 East Trade Street, Charlotte, NC, 28202 ### What's nearby - Queen City Quarter - 1 min walk - 0.0 km - Spectrum Center - 2 min walk - 0.2 km - Charlotte Convention Center - 7 min walk - 0.7 km - NASCAR Hall of Fame - 9 min walk - 0.8 km - Bank of America Stadium - 11 min walk - 1.0 km ### Getting around - Tryon Street Tram Stop - 2 min walk - Charlotte Station - 5 min drive - Charlotte-Douglas Intl. Airport (CLT) - 11 min drive ### Restaurants - ‪RedEye Diner - ‬1 min walk - ‪Caribou Coffee - ‬1 min walk - ‪Halal Food Cart - ‬1 min walk - ‪Nuvole Rooftop TwentyTwo - ‬2 min walk - ‪Mortimer's Cafe and Pub - ‬1 min walk ## About this property ### The Ritz-Carlton, Charlotte Luxury hotel near Queen City Quarter Located close to Spectrum Center and Bechtler Museum of Modern Art, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a body treatment, a body scrub, and a manicure/pedicure at The Ritz-Carlton Spa, the onsite spa. The on-site American cuisine steakhouse, BLT Steak, offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby. You'll also enjoy perks such as: - An indoor pool - Limo/town car service, full breakfast (surcharge), and valet parking (surcharge) - An electric car charging station, express check-out, and a water dispenser - ATM/banking services, a computer station, and a TV in the lobby Room features All 146 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Extra amenities include: - Frette Italian sheets, pillowtop mattresses, and down comforters - Bathrooms with free toiletries and hair dryers - 42-inch Smart TVs with Netflix and cable channels - Recycling, free infant beds, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/60000000/59180000/59177800/59177778/48934075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Charlotte Uptown Charlotte - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 909 reviews CA $380 CA $472 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=59177778&PinnedHotelID=59177778&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Suite, 1 King Bed, Accessible, Balcony](https://images.trvl-media.com/lodging/17000000/16400000/16392500/16392415/0ef223c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ivey's Hotel Uptown Charlotte - Pet-friendly - Free WiFi - Restaurant - 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Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=22414871&PinnedHotelID=22414871&HadPinnedHotel=true®ionId=-1&adults=2) ![Hair dryer, bathrobes, towels, soap](https://images.trvl-media.com/lodging/66000000/65270000/65263400/65263379/f5b9e6f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric SouthPark Charlotte SouthPark - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,009 reviews CA $230 CA $265 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=65263379&PinnedHotelID=65263379&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/20000/17600/17545/00fa7cc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Charlotte Uptown Uptown Charlotte - Restaurant - Air conditioning - Gym - Breakfast available 9.0 Wonderful 1,008 reviews CA $274 CA $316 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=17545&PinnedHotelID=17545&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 9.95 per day) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Limo/town car service - Valet parking on site (USD 40 per day) ### Food and drink - Full breakfast available for a fee: USD 28 to 100 per person - 4 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Bar Cocoa - BLT Steak - Hidden Wine - K Lounge - The Punch Room ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Sauna - TV in common areas ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 8 meeting rooms - Computer station ### Outdoors - Garden - Vegetable garden ### Full-service spa - Body scrubs - Body wraps - Detox wraps - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Elevator - Grab bar near toilet - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 18 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2009 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Frette Italian sheets - Pillowtop mattress ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels - Netflix ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from March 4 2025 to October 15 2025 (completion date subject to change). The following areas are affected: - Select guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 28 to 100 per person - Fee for in-room wireless internet: USD 9.95 per day (rates may vary) - Valet parking fee: USD 40 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Charlotte Ritz-Carlton Ritz-Carlton Charlotte Ritz-Carlton Hotel Charlotte Ritz-Carlton Charlotte Hotel The Ritz-Carlton, Charlotte Hotel Charlotte The Ritz Carlton Charlotte The Ritz-carlton Charlotte Hotel Charlotte The Ritz-Carlton, Charlotte Hotel The Ritz-Carlton, Charlotte Charlotte The Ritz-Carlton, Charlotte Hotel Charlotte ## Frequently asked questions ### Does The Ritz-Carlton, Charlotte have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at The Ritz-Carlton, Charlotte? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on Oct 12, 2025 start from CA $838.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Charlotte-Hotels-The-Ritz-Carlton.h2903551.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ritz-Carlton, Charlotte pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Ritz-Carlton, Charlotte? > Valet parking is available for USD 40 per day. ### What time is check-in at The Ritz-Carlton, Charlotte? > Check-in start time: 4 PM; Check-in end time: midnight. ### What time is check-out at The Ritz-Carlton, Charlotte? > Check-out is at noon. ### Where is The Ritz-Carlton, Charlotte located? > Located in Uptown Charlotte, this luxury hotel is within a 5-minute walk of Queen City Quarter and Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within 10 minutes. Tryon Street Tram Stop and Charlotte Transportation Center Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Charlotte Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 202 8 - Good 39 6 - Okay 23 4 - Poor 10 2 - Terrible 10 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 8/10 Good #### Benita Sep 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful time. Our room was absolutely beautiful.! ##### Benita Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bill Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities First-class in every respect although THE most expensive place I've ever stayed. Everyone there helpful and kind!! ##### Bill Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Clarrissa Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### My hotel stay It was very nice and clean. The staff was very friendly. ##### Clarrissa Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sloane Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Friendly staff. ##### Sloane Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Eric Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very hospitable and several amenities available for guest. ##### Eric Stayed 1 night in Jan 2024 ### 8/10 Good #### Zach Mar 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property was clean and staff were awesome!!! ##### Zach Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Edward Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! From the dining options to the amazing staff. The attention to detail was top notch. ##### Edward Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Robert Jul 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton! ##### Robert Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Dan Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very warm and attentive staff. ##### Dan Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Juan Nov 28, 2024 Liked: Cleanliness Disliked: Staff & service Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities ##### Juan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rachel Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10 ##### Rachel Stayed 1 night in Oct 2023 ### 8/10 Good #### Joseph Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and responsive staff. Management does work to make some shortcomings whole. ##### Joseph Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Margaret Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### Margaret Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Matthew Mar 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely perfect. ##### Matthew Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Scott Mar 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our room wasn’t available at 4:00 PM But they made it right by buying us food & drinks. ##### Scott Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Caroline Apr 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT! ##### Caroline Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ashley Jan 22, 2024 Liked: Staff & service Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room ##### Ashley Stayed 1 night in Jan 2024 ### 10/10 Excellent #### ROBERT Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In room dining was cold by the time food arrived ##### ROBERT Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Helberth May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I stayed here with my fiance for our engament celebration and I have no words to describe how amazing everyone at the Ritz was, their kindness, efficiency, excellent service is the best one we've ever had. The went above and beyond in every single detail and I cant be more thankful. There was no waiting time for the Valet and everything was timely. Thank you!!! You helpe us made this event unforgettable! ##### Helberth Stayed 1 night in May 2024 ### 6/10 Okay #### martha Jul 18, 2023 Liked: Property conditions & facilities Disliked: Cleanliness, room comfort #### no ammenities no ammenities, pool closed no gym ##### martha Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Avelyn Jul 20, 2023 Disliked: Staff & service, property conditions & facilities This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better ##### Avelyn Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Lamounte Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth every penny! ##### Lamounte Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Annemarie Jan 20, 2025 ##### Annemarie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Mariana Jan 12, 2025 ##### Mariana Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Brandon Jan 2, 2025 Liked: Property conditions & facilities ##### Brandon Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Catalonia Born](https://www.expedia.ca/Barcelona-Hotels-Catalonia-Born.h906109.Hotel-Information) > > [Hotels in Vernon](https://www.expedia.ca/Vernon-Hotels.d10619.Travel-Guide-Hotels) > > [Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels.d6057821.Travel-Guide-Hotels) > > [WyndhamHotels Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels-Wyndham-Hotels.0-0-d602873--bWyndhamHotels.Travel-Guide-Filter-Hotels) > > [The Charles Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Charles-Hotel.h6615379.Hotel-Information) > > [Secrets Riviera Cancún All Preferred - Adults Only - All inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information) > > [Drury Inn & Suites Charlotte Northlake](https://www.expedia.ca/Charlotte-Hotels-Drury-Inn-Suites-Charlotte-Northlake.h2097104.Hotel-Information) > > [Motels Salt Spring Island](https://www.expedia.ca/Salt-Spring-Island-Motels.d601381-aaMotels.Travel-Guide-Accommodation) > > [Pet-friendly Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels-Pet-Friendly-Hotel.0-0-d10131-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Prince of Wales Hotel](https://www.expedia.ca/Waterton-Park-Hotels-Prince-Of-Wales-Hotel.h15891857.Hotel-Information) > > [Quality Suites Whitby](https://www.expedia.ca/Oshawa-Hotels-Quality-Suites-Whitby.h13838.Hotel-Information) > > [Hotel Greystone - Adults Only](https://www.expedia.ca/Miami-Hotels-Hotel-Greystone.h34892018.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [Motel 6 Saskatoon, SK](https://www.expedia.ca/Saskatoon-Hotels-Motel-6-Saskatoon.h1183966.Hotel-Information) > > [The Omni Grove Park Inn & Spa](https://www.expedia.ca/Asheville-Hotels-The-Omni-Grove-Park-Inn.h438107.Hotel-Information) > > [Prestige Oceanfront Resort, WorldHotels Luxury](https://www.expedia.ca/Victoria-Hotels-Prestige-Oceanfront-Resort.h4423936.Hotel-Information) > > [Hotels near Port Everglades](https://www.expedia.ca/Port-Everglades-Hotels.0-l6124927-0.Travel-Guide-Filter-Hotels) > > [Hotels in Okotoks](https://www.expedia.ca/Okotoks-Hotels.d603098.Travel-Guide-Hotels) > > [Hotels in Ucluelet](https://www.expedia.ca/Ucluelet-Hotels.d57274.Travel-Guide-Hotels) ### Flights > [Flights from Cairns (CNS) to Brisbane (BNE)](https://www.expedia.ca/lp/flights/cns/bne/cairns-to-brisbane) > > [Flights from Toronto (YYZ) to Lamezia Terme (SUF)](https://www.expedia.ca/lp/flights/yyz/suf/toronto-to-lamezia-terme) > > [Flights from Mumbai (BOM) to Marmagao (GOI)](https://www.expedia.ca/lp/flights/bom/goi/mumbai-to-goa) > > [Flights from Phoenix (PHX) to Nashville (BNA)](https://www.expedia.ca/lp/flights/phx/bna/phoenix-to-nashville) > > [Flights from Calgary (YYC) to Chihuahua (CUU)](https://www.expedia.ca/lp/flights/yyc/cuu/calgary-to-chihuahua) > > [Flights from Québec City (YQB) to San José (SJO)](https://www.expedia.ca/lp/flights/yqb/sjo/quebec-to-san-jose) ### Cars > [National Car Rental Car Rentals In Grande Prairie](https://www.expedia.ca/National-Car-Rental-Car-Rentals-In-Grande-Prairie.d6139550-c42.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Seoul](https://www.expedia.ca/Things-To-Do-In-Seoul.d178308.Travel-Guide-Activities) > > [Things to do in Caledon](https://www.expedia.ca/Things-To-Do-In-Caledon.d6348495.Travel-Guide-Activities) ### General > [Visit Sage Hill](https://www.expedia.ca/Calgary-Sage-Hill.dx553248635976400535) > > [Visit Nanaimo](https://www.expedia.ca/Nanaimo.dx3908)