Title: Hilton Cardiff (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=953&destination=Cardiff%2C+Wales%2C+United+Kingdom&selected=551874&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilton Cardiff Eco-friendly comfort meets culinary excellence at this Cardiff hotel, perfectly positioned for exploring the city's iconic castle and other attractions ## Photo gallery for Hilton Cardiff ![Presidential Suite | View from room - Hilton Cardiff (Cardiff)](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/130fcee7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hilton Cardiff (Cardiff)](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/3e84f775.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site - Hilton Cardiff (Cardiff)](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/1e39d27f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | Living area - Hilton Cardiff (Cardiff)](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/e78ae717.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite - Hilton Cardiff (Cardiff)](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/2047ccbd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Principality Stadium, Hilton Cardiff's Grey Restaurant serves local cuisine for lunch and dinner. Enjoy the indoor pool with cabanas, sun loungers, sauna, and steam room. Public areas offer WiFi, and attentive staff enhance every stay. ## Reviews 8.4 Very good ## Popular amenities - Spa - Pet friendly - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/fdf21133.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 7.6 Good 7 reviews - City view - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | Living area](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/486a3620.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed - City view - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/39e1c164.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 8.0 Very good 1 review - City view - 366 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/39e1c164.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.0 Very good 4 reviews - City view - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Double Room ![Family Double Room | View from room](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/6f40cf9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room 8.6 Excellent 8 reviews - City view - 355 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Double Room (Deluxe) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/12297ac9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room (Deluxe) 8.6 Excellent 27 reviews - City view - 350 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Presidential Suite ![Presidential Suite | View from room](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/w3839h2558x0y3-803e3bcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - City view - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/91c740fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.8 Excellent 9 reviews - City view - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/560000/551900/551874/39e1c164.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.6 Excellent 60 reviews - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Hilton-Cardiff.h551874.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Hilton-Cardiff.h551874.Hotel-Information) ## About the area Located in Cardiff City Centre, a neighborhood in Cardiff, Hilton Cardiff is in a shopping district and near a train station. Cardiff Castle and Cardiff Bay Waterfront are notable landmarks, and travelers looking to shop may want to visit St. David's. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Utilita Arena Cardiff. Spend some time exploring the area's activities, including golfing. [Visit our Cardiff travel guide](https://www.expedia.ca/Cardiff.dx6054272) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48309%2C-3.17854&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s1MZvp2_Ugm0pBmIW6v4SBhCcaI=) Kingsway, Cardiff, Wales, CF10 3HH ### What's nearby - ![Cardiff Castle featuring château or palace, heritage architecture and heritage elements](https://images.trvl-media.com/place/6084239/ed41c62f-a193-4860-b2b1-e025766c3f02.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cardiff Castle 1 min walk \- 0.2 km - ![Bute Park showing heritage architecture, château or palace and heritage elements](https://images.trvl-media.com/place/6084233/3accc07d-815c-4442-8d1d-18a2fc9bdde5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bute Park 2 min walk \- 0.2 km - ![D6WYKM Aerial photograph of the Cardiff Motorpoint Arena](https://images.trvl-media.com/place/6168689/0811544b-b030-400b-bd9c-ebc68552d1d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Utilita Arena Cardiff 11 min walk \- 0.9 km - New Theatre 3 min walk \- 0.3 km - St. David's 5 min walk \- 0.4 km ### Getting around - Cardiff Queen Street Station 9 min walk - Cardiff International Airport (CWL) 41 min drive ### Restaurants - The Owain Glyndwr 4 min walk - McDonald's 4 min walk - Executive Lounge Hilton 1 min walk - Starbucks 3 min walk - Tim Hortons 3 min walk ## About this property ### Hilton Cardiff Luxury family-friendly hotel near St. David's Located close to Cardiff Castle and Principality Stadium, Hilton Cardiff provides a grocery/convenience store, a free daily manager's reception, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site local cuisine restaurant, Grey Restaurant, offers lunch and dinner. In addition to car rentals on site and a bar, guests can connect to free WiFi in public areas. Other perks include: - An indoor pool along with a lifeguard on site - Breakfast (surcharge), express check-out, and meeting rooms - Multilingual staff, smoke-free premises, and a TV in the lobby - Massage treatment rooms, a front-desk safe, and a computer station - Guest reviews speak highly of the breakfast, helpful staff, and location Room features All 197 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Free toiletries and hair dryers - Flat-screen TVs with digital channels - Wardrobes/closets, free tea bags/instant coffee, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Cocktail bar](https://images.trvl-media.com/lodging/1000000/20000/13800/13776/eca2ae56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cardiff Marriott Hotel Cardiff City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,230 reviews CA $131 CA $157 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=13776&PinnedHotelID=13776&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/571700/571649/7a473de2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Cardiff Centre Cardiff City Centre - 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Free WiFi - Restaurant - Breakfast available 8.4 Very good 3,058 reviews CA $78 CA $94 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=34843&PinnedHotelID=34843&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/550000/545700/545633/38b7a0b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco St David's Cardiff by IHG Butetown - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 1,005 reviews CA $155 CA $186 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=545633&PinnedHotelID=545633&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=551874&PinnedHotelID=551874&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=551874,13776,571649,1240563,541993) ## Property amenities ### Internet - Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge) - Available in some public areas: Free WiFi; wired internet (GBP 15 per day) ### Parking and transportation - 24-hour offsite parking (GBP 35 per day); discounts available ### Food and drink - Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person - A bar/lounge - A restaurant - Free daily manager's reception ### Restaurants on site - Grey Restaurant ### Things to do - 24-hour gym - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Children's games - Children's toys - Dining table - Grocery/convenience store - In-room crib - Indoor pool - Laundry facilities - Lifeguards on site - Pool toys - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 3,651 square feet of conference space - 7 meeting rooms - Business center - Computer station - Coworking space ### Spa - Deep-tissue massages - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Front entrance ramp - Handrails in stairways - Pool hoist on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 1999 - Double-glazed windows - Lifeguards - Locally-owned and organized tours and activities - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - 24-hour room service - Champagne service - Dining table - Electric kettle - Minibar - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Up to 22 lbs per pet Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 25.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for to-go breakfast: approximately GBP 19.95 per person - Fee for in-room wireless internet: GBP 15 per day (rates may vary) - Fee for in-room wired internet: GBP 15.00 per day (rates may vary) - Fee for wired internet in public areas: GBP 15 per day (rates may vary) - Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours) - Pet fee: GBP 35.00 per accommodation, per stay - Service animals are exempt from fees - A late check-out fee will be charged - Rollaway bed fee: GBP 25.0 per day - Pool fee: GBP 5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cardiff Hilton Hilton Cardiff Hilton Hotel Cardiff Cardiff Hilton Hotel Cardiff Hilton International Hilton Cardiff Hotel Cardiff Hilton Cardiff Wales Hilton International Cardiff Hilton Cardiff Hotel Hilton Cardiff Hotel Hilton Cardiff Cardiff Hilton Cardiff Hotel Cardiff ## Frequently asked questions ### Does Hilton Cardiff have a pool? ### How much does it cost to stay at Hilton Cardiff? ### Is Hilton Cardiff pet-friendly? ### What time is check-in at Hilton Cardiff? ### What time is check-out at Hilton Cardiff? ### Where is Hilton Cardiff located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hilton Cardiff Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 537 8 - Good 241 6 - Okay 125 4 - Poor 69 2 - Terrible 29 ## Reviews Verified ### 10/10 Excellent #### Darran Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities A clean and comfortable room in a central location with a good buffet breakfast. ##### Darran Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Robert Dec 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, excellent staff ##### Robert Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Debra Dec 14, 2025 Liked: Cleanliness, staff & service, amenities Room was clean and comfortable staff were amazing very friendly and helpful. ##### Debra Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Noel Jan 26, 2026 Staff were fantastic and room was clean but we need more TV channels ##### Noel Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Suzie Dec 21, 2025 Liked: Cleanliness, staff & service, amenities Clean room and hotel, great staff. Very central. ##### Suzie Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### D Dec 22, 2025 Liked: Cleanliness, staff & service, amenities Very helpful and courteous staff ##### D Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Ambreen Jan 25, 2026 Liked: Cleanliness, amenities I informed the staff behind the desk that it was my daughter’s birthday. They arranged a balloon and cupcakes in our room. They also gave us free access to the pool which my daughter really appreciated. We enjoyed our stay very much and will definitely be visiting again! ![](https://a.travel-assets.com/ugc/hotel-reviews/223d3bf3-bbdd-4ab7-9ea2-747e19970f53-1769330496357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ce68ffa-4c71-4ef6-9aa6-bf51ac9ed18b-1769330496671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ambreen Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Farahnaz Nov 28, 2025 Liked: Cleanliness, staff & service, amenities Very comfortable stay. Location is perfect. Lots of eating places, shopping area. Cardiff castle is close by. ##### Farahnaz Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Stephen Nov 25, 2025 Liked: Cleanliness, staff & service, amenities Good location ##### Stephen Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Sarah Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities All round an excellent stay. The room, staff and facilities were excellent. Great location for access to all the key locations in Cardiff. ##### Sarah Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Victoria Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a lovely staff, when asked why we were staying we mentioned we just got engaged and they gave us a complimentary breakfast which was so lovely of them. Very attentive staff ##### Victoria Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Hollie Dec 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service for our stay was impeccable. We were thrilled to find balloons and cakes in our room after mentioning the reasons for our stay and can’t thank the staff enough. The hotel smelt divine and we really enjoyed our time here. ![](https://a.travel-assets.com/ugc/hotel-reviews/48fb89fb-91cc-43f8-8a86-1f4f7305bcef-1765816856646.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hollie Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Graeme Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were good at check in which was fast and efficient. Can we suggest you work with the airport to reposition the Uber pickup area as the walk into the hotel from arrivals is easily blocked by people waiting for pickups ##### Graeme Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Rachel Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were amazing ##### Rachel Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Angharad Oct 30, 2025 Liked: Cleanliness, staff & service, amenities Great amenities- free pool and spa ##### Angharad Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Monica Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very conveniently located in the centre of Cardiff and the staff were very attentive. Room make up was daily , a rarity these days, although lacked attention to detail as food crumbs (ours) were found in the made bed. ![](https://a.travel-assets.com/ugc/hotel-reviews/665b1fba-b99e-4d24-9a6e-8c637e9a70be-1767263297899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4de813b5-3e31-4e41-9b9d-fa72ab89956b-1767263314284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/560ee8bf-131a-45f2-b6f9-60406321d733-1767263330435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monica Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### gillian Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities helpful reception staff ##### gillian Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Shaun Dec 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Did not have breakfast stayed in bed. Stay very good would have preferred 25%off car park instead ##### Shaun Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Wayne Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best hotel in cardiff amazing gym pool and spa 👌 ##### Wayne Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### Martin Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Did not use the Spa or car park, it was clean and staff were friendly. ##### Martin Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Shaun Nov 10, 2025 Staff and room ##### Shaun Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Aidan Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Excellent city location right beside the castle and shopping centres, bars and restaurants ##### Aidan Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Jacqueline Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel. Lovely friendly staff. ##### Jacqueline Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Paula Oct 11, 2025 The room was excellent the staff were efficient friendly and extremely helpful. There’s a NCP car park within easy walking distance and a 10% discount on the parking charge. Highly recommended. ![This was the beautiful view from our room ](https://a.travel-assets.com/ugc/hotel-reviews/96727a4f-0ec8-471a-a2a5-7f7d6aa0d4af-1760177257373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paula Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Sharon Jun 18, 2025 Liked: Cleanliness, property conditions & facilities Close to everything, great breakfast, comfortable beds. 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