Title: citizenM Boston Back Bay (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM Boston Back Bay Hotel with a restaurant, steps from Newbury Street ## Photo gallery for citizenM Boston Back Bay ![International cuisine - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/57348ff5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/98af3a24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/61974d0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/5eb06d2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/d17a08ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises. ## Reviews 9.4 Exceptional ## Popular amenities - Bar - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room, 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/71237764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Refrigerator LED TV Premium bedding Pillowtop bed Private bathroom Eco-friendly toiletries Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/71237764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) ### Highlights Air conditioning Refrigerator LED TV Premium bedding Pillowtop bed Private bathroom Eco-friendly toiletries Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/1b073b7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Refrigerator LED TV Premium bedding Pillowtop bed Private bathroom Eco-friendly toiletries Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium Room, 1 King Bed (View)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/5ff678b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) ### Highlights Air conditioning Refrigerator LED TV Premium bedding Pillowtop bed Private bathroom Eco-friendly toiletries Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1080000/1071900/1071878/f5be6bb5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Boston Crosstown Center South End - Pool - Breakfast included - Pet-friendly - Free WiFi 7.8 Good 1,451 reviews CA $120 CA $140 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Suites-Boston-Crosstown-Center.h1071878.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2900/2898/00fcedcc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Midtown Hotel Back Bay - Pet-friendly - Free WiFi - Air conditioning - Parking available 7.4 Good 1,011 reviews CA $143 CA $166 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Boston-Hotels-Midtown-Hotel.h2898.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11510000/11501300/11501234/5a6bf688.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Boston Logan Airport East Boston - Pool - Free airport shuttle - Pet-friendly - Free WiFi 9.2 Wonderful 2,233 reviews CA $158 CA $184 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Boston-Hotels-Hilton-Garden-Inn-Boston-Logan-Airport.h11501234.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/210000/202900/202814/b3140789.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Harborside Inn Of Boston Government Center - Free WiFi - Restaurant - Air conditioning - Business services 9.2 Wonderful 6,063 reviews CA $148 CA $172 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Boston-Hotels-Harborside-Inn-Of-Boston.h202814.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33880000/33870600/33870542/0eda38d5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM Boston North Station West End - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 4,160 reviews CA $147 CA $172 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Boston-Hotels-CitizenM-Boston-North-Station.h33870542.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/25400/25331/1ef1698b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Boston Norwood/Canton Norwood - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,004 reviews CA $147 CA $165 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Boston-Hotels-Courtyard-By-Marriott-Boston-NorwoodCanton.h25331.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/845600/845522/0a347315.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Charlesmark Hotel Back Bay - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,112 reviews CA $145 CA $169 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Boston-Hotels-Charlesmark-Hotel.h845522.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/660000/658900/658857/b66e6144.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Boston Quincy Quincy - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,292 reviews CA $128 CA $143 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Boston-Hotels-Marriott-Boston-Quincy.h658857.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48880000/48879900/48879812/724931b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Boston Logan Airport Chelsea Chelsea - Breakfast included - Free airport shuttle - Pet-friendly - Free WiFi 9.0 Wonderful 2,640 reviews CA $146 CA $163 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Boston-Logan-Airport-Chelsea.h48879812.Hotel-Information?chkin=2026-1-1&chkout=2026-1-2&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18300/18247/465be6d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Commander Hotel West Cambridge - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 375 reviews CA $198 CA $229 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Boston-Hotels-Sheraton-Commander-Hotel.h18247.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=c8f07903-5124-4a0f-9095-231b16c5ce19&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-CitizenM-Boston-Back-Bay.h96998829.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-CitizenM-Boston-Back-Bay.h96998829.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.34793%2C-71.08870&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QbBtz3l327CV3PBreTpAx-IG8Ls=) 408 Newbury street, Boston, MA, 02115 #### What's nearby - Newbury Street \- 1 min walk \- 0.1 km - Berklee College of Music \- 3 min walk \- 0.3 km - Hynes Convention Center \- 5 min walk \- 0.5 km - Northeastern University \- 8 min walk \- 0.7 km - Fenway Park \- 8 min walk \- 0.7 km #### Getting around - Hynes Convention Center Station - 1 min walk - Boston Yawkey Station - 14 min walk - Logan International Airport (BOS) - 20 min drive #### Restaurants - ‪Wendy's - ‬3 min walk - ‪Chicha San Chen 吃茶三千 - ‬1 min walk - ‪Dunkin' - ‬3 min walk - ‪Starbucks - ‬2 min walk - ‪The Bebop - ‬3 min walk ## About this property ### citizenM Boston Back Bay Upscale hotel near Northeastern University A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out, and express check-in - An elevator, a water dispenser, and multilingual staff - Luggage storage, coffee/tea in the lobby, and coworking spaces Room features All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch LED TVs with premium channels - Wardrobes/closets, refrigerators, and heating ## Similar properties ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16100/16067/72cd2881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copley Square Hotel, a FOUND Hotel Back Bay - Free WiFi - Restaurant - Air conditioning - Parking available 8.6 Excellent 3,910 reviews CA $110 CA $128 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=16067&PinnedHotelID=16067&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/34000000/33880000/33870600/33870542/f2f31351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM Boston North Station West End - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 4,160 reviews CA $147 CA $172 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=33870542&PinnedHotelID=33870542&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/31000000/30090000/30080300/30080227/fd67eab2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Revolution Hotel South End - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,329 reviews CA $157 CA $182 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=30080227&PinnedHotelID=30080227&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1490000/1482500/1482493/ff84eaf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copley House Back Bay - Free WiFi - Air conditioning - Parking available - Business services 9.0 Wonderful 1,934 reviews CA $224 CA $258 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1482493&PinnedHotelID=1482493&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/845600/845522/0a347315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlesmark Hotel Back Bay - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,112 reviews CA $145 CA $169 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=845522&PinnedHotelID=845522&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4300/4215/6e9f8959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Boston Park Plaza Bay Village - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 3,110 reviews CA $154 CA $235 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=4215&PinnedHotelID=4215&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/1000000/30000/22100/22046/19346b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Boston, a Marriott Hotel Back Bay - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,735 reviews CA $191 CA $223 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=22046&PinnedHotelID=22046&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/20000/15800/15746/8f309a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Found Hotel Boston Common Bay Village - Free WiFi - Air conditioning - 24/7 front desk 8.2 Very good 1,265 reviews CA $130 CA $151 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=15746&PinnedHotelID=15746&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/70000/67000/66938/0c21f6a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Quarters Hotel Faneuil Hall, Boston Downtown Boston - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,920 reviews CA $156 CA $214 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=66938&PinnedHotelID=66938&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/210000/202900/202814/b3140789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harborside Inn Of Boston Government Center - Free WiFi - Restaurant - Air conditioning - Business services 9.2 Wonderful 6,063 reviews CA $148 CA $172 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=202814&PinnedHotelID=202814&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - canteenM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (42 inch wide door) - Grab bar in shower (36 inches high) - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (34 inches high) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with premium digital channels - iPad - iPod dock ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as CitizenM Boston Back Bay Hotel CitizenM Boston Back Bay Boston CitizenM Boston Back Bay Hotel Boston ## Frequently asked questions ### Is citizenM Boston Back Bay pet-friendly? ### How much does it cost to stay at citizenM Boston Back Bay? ### How much is parking? ### What time is check-in at citizenM Boston Back Bay? ### What time is check-out at citizenM Boston Back Bay? ### Where is citizenM Boston Back Bay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM Boston Back Bay Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 1,624 8 - Good 324 6 - Okay 105 4 - Poor 31 2 - Terrible 35 ## Reviews ### 10/10 Excellent #### Lidu Dec 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed staying at this hotel. Great location! ##### Lidu Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Amir Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and nice hotel. Had a great view. ##### Amir Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Stephany Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and amazing location! ##### Stephany Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amanda Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, comfy rooms, amazing location! ##### Amanda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Antonio Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent rooms, staff and location ##### Antonio Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sheldon Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Sheldon Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Gabriela Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was lovely and Clean ##### Gabriela Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Narimane Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and staff was courteous.very well situated To walk around and discover the city. ##### Narimane Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kia Nov 19, 2025 Liked: Cleanliness, amenities Wonderful place. Nice staff and great energy !! ##### Kia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jason Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice rooms, and common area was neat! ##### Jason Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Amy Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was friendly, beds were very comfortable, so convenient to so many things! ##### Amy Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Chris Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great room and location. ##### Chris Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Khaleah Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, fun hotel, great stay! ##### Khaleah Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Haeyoung Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super functionally designed room, feels much more spacious than the actual room size and extremely comfy bed and bedding. And the location can’t be better. ##### Haeyoung Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Charlotte Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff and lovely place to stay. ##### Charlotte Stayed 1 night in Jun 2025 ### 8/10 Good #### Simonetta Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time at the Citizen M in Back Bay, clean, quiet, organized, the metro is across the street, plenty of restaurants and shops around the property, very convenient but the WiFi is a bit week, otherwise wonderful. ##### Simonetta Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Annick Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great convenient location. Small room but perfect for one person travel. Nice area to work on 2nd floor ##### Annick Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Chonlee Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Chonlee Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Cesar Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The rooms are a bit small but very clean and cozy once you settle in. The location is also very convenient with plenty of things to explore within walking distance. ##### Cesar Stayed 1 night in Oct 2025 ### 8/10 Good #### Maria Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location! Will definitely be returning! ##### Maria Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Aimee Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was very comfortable and the room clean. They responded to fix our blinds quickly. We will stay again ##### Aimee Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Charlene Nov 15, 2025 Liked: Cleanliness, property conditions & facilities Room was great although might not fit big luggages. The view was Amazing and the staff were nice. Breakfast was not bad, matcha latte is not the best but the lobby area was super cozy. ##### Charlene Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Trey Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful brand new hotel near a lot of clothing stores. The rooms were futuristic with an IPad to control everything. Although pretty small it worked out good for me and my girlfriend. I would have rated everything 5 stars if the breakfast wasn’t $20 a person and if college kids didn’t fill up the lobby everyday to study. ![](https://a.travel-assets.com/ugc/hotel-reviews/2cf54510-f1a5-4660-b1fd-168ea5829076-1765032687871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trey Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### JILLIAN Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### JILLIAN Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Christopher Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and property. Very easy access to public transportation, shopping and dining. ##### Christopher Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hampton Inn & Suites Boston Crosstown Center](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Suites-Boston-Crosstown-Center.h1071878.Hotel-Information) > > [Sheraton Boston, a Marriott Hotel](https://www.expedia.ca/Boston-Hotels-Sheraton-Boston.h22046.Hotel-Information) > > [The Revolution Hotel](https://www.expedia.ca/Boston-Hotels-The-Revolution-Hotel.h30080227.Hotel-Information) > > [Holiday Inn Express Boston by IHG](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Express-Boston.h116764.Hotel-Information) > > [The Westin Copley Place, Boston, a Marriott Hotel](https://www.expedia.ca/Boston-Hotels-The-Westin-Copley-Place.h4443.Hotel-Information) > > [The Langham, Boston](https://www.expedia.ca/Boston-Hotels-The-Langham.h2558.Hotel-Information) > > [Omni Boston Hotel at the Seaport](https://www.expedia.ca/Boston-Hotels-Omni-Boston-Hotel-At-The-Seaport.h68014393.Hotel-Information) > > [Fairmont Copley Plaza, Boston](https://www.expedia.ca/Boston-Hotels-Fairmont-Copley-Plaza.h25981.Hotel-Information) > > [Omni Parker House ](https://www.expedia.ca/Boston-Hotels-Boston-Omni-Parker-House-Hotel.h23415.Hotel-Information) > > [Four Points by Sheraton Boston Newton](https://www.expedia.ca/Boston-Hotels-Four-Points-By-Sheraton-Boston-Newton.h10301.Hotel-Information) > > [Hyatt Place Boston/Seaport District](https://www.expedia.ca/Boston-Hotels-Hyatt-Place-BostonSeaport-District.h46521349.Hotel-Information) > > [The Dagny Boston](https://www.expedia.ca/Boston-Hotels-Hilton-Boston-DowntownFaneuil-Hall.h151201.Hotel-Information) > > [citizenM Boston North Station](https://www.expedia.ca/Boston-Hotels-CitizenM-Boston-North-Station.h33870542.Hotel-Information) > > [DoubleTree by Hilton Boston - Downtown](https://www.expedia.ca/Boston-Hotels-DoubleTree-By-Hilton-Boston-Downtown.h470888.Hotel-Information) > > [Boston Marriott Copley Place](https://www.expedia.ca/Boston-Hotels-Boston-Marriott-Copley-Place.h22961.Hotel-Information) > > [Harborside Inn Of Boston](https://www.expedia.ca/Boston-Hotels-Harborside-Inn-Of-Boston.h202814.Hotel-Information) > > [Boston Marriott Long Wharf](https://www.expedia.ca/Boston-Hotels-Boston-Marriott-Long-Wharf.h7256.Hotel-Information) > > [Courtyard by Marriott Boston Downtown/North Station](https://www.expedia.ca/Boston-Hotels-Courtyard-By-Marriott-Boston-DowntownNorth-Station.h21599814.Hotel-Information) > > [Revere Hotel Boston Common](https://www.expedia.ca/Boston-Hotels-Revere-Hotel-Boston-Common.h16680.Hotel-Information) > > [Moxy Boston Downtown](https://www.expedia.ca/Boston-Hotels-Moxy-Boston-Downtown.h38766175.Hotel-Information) > > [YOTEL Boston](https://www.expedia.ca/Boston-Hotels-YOTEL-Boston.h18090311.Hotel-Information) > > [Holiday Inn Boston - Cambridge Area by IHG](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Boston-Bunker-Hill-Area.h7370.Hotel-Information) > > [Hilton Boston Park Plaza](https://www.expedia.ca/Boston-Hotels-Boston-Park-Plaza.h4215.Hotel-Information) > > [The Godfrey Hotel Boston](https://www.expedia.ca/Boston-Hotels-The-Godfrey-Hotel-Boston.h10118614.Hotel-Information) > > [Aloft by Marriott, Boston Seaport District](https://www.expedia.ca/Boston-Hotels-Aloft-Boston-Seaport-District.h11263952.Hotel-Information) > > [Hampton Inn Boston Seaport District](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Boston-Seaport.h55421972.Hotel-Information) > > [InterContinental Boston by IHG](https://www.expedia.ca/Boston-Hotels-InterContinental-Boston.h1573788.Hotel-Information) > > [The Westin Boston Seaport District](https://www.expedia.ca/Boston-Hotels-The-Westin-Boston-Seaport-District.h1450057.Hotel-Information) > > [Hyatt Regency Boston](https://www.expedia.ca/Boston-Hotels-Hyatt-Regency-Boston.h17845.Hotel-Information)