Title: citizenM Boston Back Bay (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=660&destination=Boston%2C+Massachusetts%2C+United+States+of+America&selected=96998829&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM Boston Back Bay Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away. ## Photo gallery for citizenM Boston Back Bay ![International cuisine - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/57348ff5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 1 King Bed (High Floor) - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/44395d4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/61974d0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/98af3a24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/d17a08ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises. ## Reviews 9.4 Exceptional ## Popular amenities - Air conditioning - Bar ## Room options ### Check availability for these dates Tonight [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room, 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/71237764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.6 Exceptional 4 reviews - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/71237764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 8.8 Excellent 18 reviews - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/1b073b7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) 8.0 Very good 1 review - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium Room, 1 King Bed (View)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/5ff678b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) 10.0 Exceptional 3 reviews - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2900/2898/w3995h2675x5y0-66f4b9f7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Midtown Hotel MOD Collection by Sonesta Back Bay - Breakfast included - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 107 reviews CA $172 CA $201 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Boston-Hotels-Midtown-Hotel.h2898.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/210000/202900/202814/b1517d6e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Harborside Inn Of Boston Downtown Boston - Free WiFi - Restaurant - Air conditioning - Business services 9.2 Wonderful 6,378 reviews CA $209 CA $243 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Boston-Hotels-Harborside-Inn-Of-Boston.h202814.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/3000000/2320000/2311800/2311712/ae40a268.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Battery Wharf Hotel, Boston Waterfront North End - Spa - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,795 reviews CA $174 CA $240 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Boston-Hotels-Battery-Wharf-Hotel.h2311712.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Fitness facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18300/18206/w11631h8136x7y0-a1d7bcd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Boston - Dedham Hotel & Conference Center by IHG Dedham - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,007 reviews CA $162 CA $180 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Boston-Dedham-Hotel-Conference-Center.h18206.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/850000/845600/845522/0a347315_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Charlesmark Hotel Back Bay - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,150 reviews CA $221 CA $256 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Boston-Hotels-Charlesmark-Hotel.h845522.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/895000/894999/c1784912_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Commonwealth Fenway–Kenmore - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,015 reviews CA $235 CA $337 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Boston-Hotels-Hotel-Commonwealth.h894999.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/660000/658900/658857/f3c94f56_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Boston Quincy Quincy - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,343 reviews CA $184 CA $205 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Boston-Hotels-Marriott-Boston-Quincy.h658857.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23900/23883/f24f36ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn Boston Sudbury Sudbury - Breakfast included - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 812 reviews CA $159 CA $178 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Boston-Hotels-Fairfield-Inn-Boston-Sudbury.h23883.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1080000/1071900/1071878/f5be6bb5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Boston Crosstown Center South End - Pool - Breakfast included - Pet friendly - Free WiFi 7.8 Good 1,577 reviews CA $184 CA $214 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Suites-Boston-Crosstown-Center.h1071878.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/49000000/48880000/48879900/48879812/2c8d72d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Boston Logan Airport Chelsea Chelsea - Breakfast included - Free airport shuttle - Pet friendly - Free WiFi 9.0 Wonderful 2,789 reviews CA $168 CA $188 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Boston-Logan-Airport-Chelsea.h48879812.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=87776240-b402-4bf0-afe7-6bb6d986b1b1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-CitizenM-Boston-Back-Bay.h96998829.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-CitizenM-Boston-Back-Bay.h96998829.Hotel-Information) ## About the area Fenway–Kenmore, a neighborhood in Boston, is home to citizenM Boston Back Bay. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and some of the area's activities can be experienced at Boston Harbor and Encore Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. [Visit our Boston travel guide](https://www.expedia.ca/Boston.dx178239) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.34793%2C-71.08870&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QbBtz3l327CV3PBreTpAx-IG8Ls=) 408 Newbury street, Boston, MA, 02115 ### What's nearby - ![Massachusetts featuring a house, café scenes and outdoor eating](https://images.trvl-media.com/place/6160599/013aca76-a7ed-4c64-8570-2f3ee8d4b32f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Newbury Street 1 min walk \- 0.1 km - ![Boston Back Bay Skyline](https://images.trvl-media.com/place/6060184/78e67f4a-a976-4721-ad6a-44b06a6295be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hynes Convention Center 5 min walk \- 0.5 km - ![Boston_BostonUniversity_6070039_01](https://images.trvl-media.com/place/6070039/c73942cd-201b-4de5-804e-cf28cf38ffff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Boston University 6 min walk \- 0.6 km - ![Boston_NortheasternUniversity_6092289_01](https://images.trvl-media.com/place/6092289/d7a17e83-bedf-4d45-a1e7-fa77bb2c45ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Northeastern University 8 min walk \- 0.7 km - ![Aerial image of Fenway Park](https://images.trvl-media.com/place/6023384/0798b94f-9895-472a-9988-51d41579f135.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fenway Park 8 min walk \- 0.7 km ### Getting around - Hynes Convention Center Station 1 min walk - Boston Yawkey Station 14 min walk - Logan International Airport (BOS) 20 min drive ### Restaurants - Wendy's 3 min walk - Starbucks 2 min walk - Chicha San Chen 吃茶三千 1 min walk - Dunkin' 3 min walk - The Bebop 3 min walk ## About this property ### citizenM Boston Back Bay Upscale hotel near Boston University Close to Fenway Park and Northeastern University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out, and express check-in - A TV in the lobby, smoke-free premises, and coworking spaces - Coffee/tea in the lobby, an elevator, and a water dispenser Room features All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch LED TVs with premium channels - Wardrobes/closets, refrigerators, and heating ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/32000000/31100000/31097800/31097754/dc8963ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arcadian Hotel Coolidge Corner - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 3,944 reviews CA $166 CA $232 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=31097754&PinnedHotelID=31097754&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/1000000/10000/6000/5928/bef3e4df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Boston Back Bay Fenway–Kenmore - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,248 reviews CA $134 CA $197 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=5928&PinnedHotelID=5928&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/210000/202900/202814/f403d96c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harborside Inn Of Boston Downtown Boston - Free WiFi - Restaurant - Air conditioning - Business services 9.2 Wonderful 6,378 reviews CA $209 CA $243 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=202814&PinnedHotelID=202814&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/34000000/33880000/33870600/33870542/f2f31351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM Boston North Station West End - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 4,422 reviews CA $203 CA $236 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=33870542&PinnedHotelID=33870542&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16100/16067/72cd2881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copley Square Hotel, a FOUND Hotel Back Bay - Free WiFi - Restaurant - Air conditioning - Parking available 8.6 Excellent 3,977 reviews CA $142 CA $166 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=16067&PinnedHotelID=16067&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/31000000/30090000/30080300/30080227/fd67eab2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Revolution Hotel South End - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,532 reviews CA $133 CA $155 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=30080227&PinnedHotelID=30080227&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/80000/79900/79888/fa9777a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seaport Hotel Boston Seaport District - Pool - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 4,061 reviews CA $167 CA $241 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=79888&PinnedHotelID=79888&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4300/4215/6e9f8959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Boston Park Plaza Bay Village - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 3,126 reviews CA $195 CA $283 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4215&PinnedHotelID=4215&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48880000/48879900/48879812/2c8d72d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Boston Logan Airport Chelsea Chelsea - Breakfast included - Free airport shuttle - Pet friendly - Free WiFi 9.0 Wonderful 2,789 reviews CA $168 CA $188 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=48879812&PinnedHotelID=48879812&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/10000/2900/2898/e1e25d35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Midtown Hotel MOD Collection by Sonesta Back Bay - Breakfast included - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 107 reviews CA $172 CA $201 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=2898&PinnedHotelID=2898&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96998829,31097754,5928,202814,33870542) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - canteenM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (42 inch wide door) - Grab bar in shower (36 inches high) - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (34 inches high) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with premium digital channels - iPad - iPod dock ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20.50 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as CitizenM Boston Back Bay Hotel CitizenM Boston Back Bay Boston CitizenM Boston Back Bay Hotel Boston ## Frequently asked questions ### Is citizenM Boston Back Bay pet-friendly? ### How much does it cost to stay at citizenM Boston Back Bay? ### How much is parking? ### What time is check-in at citizenM Boston Back Bay? ### What time is check-out at citizenM Boston Back Bay? ### Where is citizenM Boston Back Bay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM Boston Back Bay Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 1,887 8 - Good 362 6 - Okay 117 4 - Poor 35 2 - Terrible 42 ## Reviews ### 10/10 Excellent #### David Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities very nice view and very easy quick check in ##### David Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Michael Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel, clean, convenient location, nice and comfortable rooms. Perfect for a solo traveler. ##### Michael Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Carolyn Jan 17, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great property, easy access to the T (across the street), comfortable common areas, nice stay. ##### Carolyn Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Vicki Dec 11, 2025 Liked: Cleanliness, staff & service, amenities We had a great stay. The location was perfect, bed was super comfy and bar area great to rewind in at the end of the day. ##### Vicki Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Edwin Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff Beautiful ambiance Amazing room Best Lobby ever ##### Edwin Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Allen Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel! Good location and very stylish. Would be great if they have cups and glasses in the rooms. ##### Allen Stayed 2 nights in Nov 2025 ### 8/10 Good #### Ryan Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was great and breakfast was good. Rooms are small but worked well for our quick trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/e35f890b-5dfd-44d5-a954-ee4a7d662097-1767349309308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30413e09-c2e3-4e20-8fdb-bcb247ade002-1767349308263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jennifer Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless! Staff was very helpful with check in and check out! ##### Jennifer Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Malika Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities This is a great hotel. I really like the look and feel of the rooms and the hotel itself. It’s in a great neighborhood and located near good restaurants and shops. Will definitely visit again. ![](https://a.travel-assets.com/ugc/hotel-reviews/6c239784-fa20-433d-a149-b0ddb94be965-1768587704688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Malika Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lidu Dec 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed staying at this hotel. Great location! ##### Lidu Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Stephany Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and amazing location! ##### Stephany Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Steve Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was great! Very clean ##### Steve Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Vidahlia Jan 9, 2026 Liked: Cleanliness, property conditions & facilities Easy quick and a nice atmosphere ##### Vidahlia Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Kristen Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing location, comfortable bed, room is very small but was great for one person. Nice, clean, modern ##### Kristen Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Amir Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and nice hotel. Had a great view. ##### Amir Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Stacey Nov 29, 2025 Liked: Room comfort No frills hotel in the perfect location 💗 ##### Stacey Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### sandra Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great staff! ##### sandra Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sarah Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Got the end room so super spacious; great amenities, always love a citizenM stay ##### Sarah Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Salman Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities New building with premium urban flair. Loved it. Cafe right outside the hotel with great drinks and food. ##### Salman Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Sheldon Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Sheldon Stayed 3 nights in Oct 2025 ### 8/10 Good #### Dorina Nov 25, 2025 Liked: Cleanliness Disliked: Staff & service Very clean room; the whole hotel had a nice vibe to it. ##### Dorina Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Sarah Nov 17, 2025 Liked: Cleanliness, room comfort Super cute vibes and very clean and welcoming. Had a wonderful stay. ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Suzanne Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great value for the location. Loved the roof top bar, amazing views. May need a reservation and it’s only small bites but with going up for a drink to see the view. We were able to store our bags prior to check in. Clean and quiet, good sleep. ##### Suzanne Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Morwenna Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfy ##### Morwenna Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Narimane Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and staff was courteous.very well situated To walk around and discover the city. ##### Narimane Stayed 3 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Spacious Home with Sprawling Yard!](https://www.expedia.ca/Orleans-Hotels-Spacious-Home-With-Sprawling-Yard.h92092199.Hotel-Information) > - [Club Quarters Hotel Faneuil Hall, Boston](https://www.expedia.ca/Boston-Hotels-Club-Quarters-Hotel-In-Boston.h66938.Hotel-Information) > - [Pennyweight Hotel Boston, Curio Collection by Hilton](https://www.expedia.ca/Boston-Hotels-Kimpton-Onyx-Hotel.h980972.Hotel-Information) > - [Renovated Beach House with 180 degree Ocean Views, Steps to the Sand](https://www.expedia.ca/Hull-Hotels-Renovated-Beach-House-With-180-Degree-Ocean-Views.h90893976.Hotel-Information) > - [Ships Inn](https://www.expedia.ca/Nantucket-Hotels-Ships-Inn.h11217425.Hotel-Information) > - [Adults Only Resorts & Hotels in Bonaire](https://www.expedia.ca/Destinations-In-Bonaire-Adults-Only-Resorts.0-0-d182193-tAdultsOnlyResorts.Hotel-Filter-Destinations) > - [Hotels in North Port](https://www.expedia.ca/North-Port-Hotels.d6180505.Travel-Guide-Hotels) > - [Boston's Finest New Renovated Apartment ](https://www.expedia.ca/Boston-Hotels-Bostons-Finest-New-Renovated-Apartment.h71640528.Hotel-Information) > - [Charlesmark Hotel](https://www.expedia.ca/Boston-Hotels-Charlesmark-Hotel.h845522.Hotel-Information) > - [Hampton Inn Boston Seaport District](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Boston-Seaport.h55421972.Hotel-Information) > - [Hotels near Puerta del Sol](https://www.expedia.ca/Puerta-Del-Sol-Hotels.0-l6282935-0.Travel-Guide-Filter-Hotels) > - [West Roxbury Retreat–Near Downtown Boston, Steps to Train & Bus,member only deal](https://www.expedia.ca/Boston-Hotels-WestEnd-Deluxe-Suite.h66787103.Hotel-Information) > - [Hotels in Kirkland](https://www.expedia.ca/Kirkland-Hotels.d60064.Travel-Guide-Hotels) > - [Hotels in Harlowton](https://www.expedia.ca/Harlowton-Hotels.d6353345.Travel-Guide-Hotels) > - [Hotel Ivy Boston Common](https://www.expedia.ca/Boston-Hotels-Found-Hotel-Boston-Common.h15746.Hotel-Information) > - [Hidden Gem in Boston: Long Term 1 Month + Only](https://www.expedia.ca/Boston-Hotels-Hidden-Gem-In-Boston-Long-Term-1-Month-Only.h99251759.Hotel-Information) > - [Holiday Inn Express & Suites Boston - Cambridge by IHG](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Express-Suites-Boston-Cambridge.h64573.Hotel-Information) > - [Hotel 1620 Plymouth Harbor](https://www.expedia.ca/Plymouth-Hotels-Hotel-1620-Plymouth-Harbor.h9001.Hotel-Information) > - [Omni Boston Hotel at the Seaport](https://www.expedia.ca/Boston-Hotels-Omni-Boston-Hotel-At-The-Seaport.h68014393.Hotel-Information) > - [Homewood Suites by Hilton Boston Seaport District](https://www.expedia.ca/Boston-Hotels-Homewood-Suites-By-Hilton-Boston-Seaport.h56289302.Hotel-Information) ### Flights > - [Flights from Dorval (YUL) to Bujumbura (BJM)](https://www.expedia.ca/lp/flights/yul/bjm/montreal-to-bujumbura) > - [Flights from Kempton Park (JNB) to Zanzibar Town (ZNZ)](https://www.expedia.ca/lp/flights/jnb/znz/johannesburg-to-zanzibar) > - [Cubana Airlines](https://www.expedia.ca/Cubana-Airlines-Flights.cCU.Travel-Guide-Airlines) > - [Flights from SeaTac (SEA) to Arnavutköy (IST)](https://www.expedia.ca/lp/flights/sea/ist/seattle-to-istanbul) ### Packages ### General