Title: citizenM Boston Back Bay (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=96998829&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM Boston Back Bay Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away. ## Photo gallery for citizenM Boston Back Bay ![International cuisine - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/57348ff5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 1 King Bed (High Floor) - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/44395d4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/98af3a24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/61974d0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - citizenM Boston Back Bay (Boston)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/d17a08ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises. ## Reviews 9.4 Exceptional ## Popular amenities - Air conditioning - Bar ## Room options ### Check availability for these dates Tonight [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room, 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/71237764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Premium bedding Hydromassage showerhead Private bathroom Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/71237764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 9.6 Exceptional 5 reviews ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Premium bedding Hydromassage showerhead Private bathroom Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/1b073b7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Premium bedding Hydromassage showerhead Private bathroom Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium Room, 1 King Bed (View)](https://images.trvl-media.com/lodging/97000000/97000000/96998900/96998829/5ff678b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Premium bedding Hydromassage showerhead Private bathroom Hair dryer - 151 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Interior detail](https://images.trvl-media.com/lodging/2000000/1080000/1070800/1070718/969796f7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel AKA Back Bay Back Bay - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,182 reviews CA $261 CA $304 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Boston-Hotels-Hotel-AKA-Back-Bay.h1070718.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=6ee81905-9f2f-41bb-862b-a9cde711b49f&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Corner (Skyline View)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/870000/867400/867308/25f914e4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel AKA Boston Common Downtown Boston - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,464 reviews CA $219 CA $255 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Boston-Hotels-Hotel-AKA-Boston-Common.h867308.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=6ee81905-9f2f-41bb-862b-a9cde711b49f&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/36000000/35670000/35660300/35660218/7e3d354f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Boston - Quincy by IHG Quincy - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 641 reviews CA $169 CA $188 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Boston-Hotels-Staybridge-Suites-Boston-Quincy.h35660218.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=6ee81905-9f2f-41bb-862b-a9cde711b49f&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/4900/4849/024bd864_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Boston Downtown Bay Village - 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Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,004 reviews CA $144 CA $161 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Boston-Hotels-Courtyard-By-Marriott-Boston-NorwoodCanton.h25331.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=6ee81905-9f2f-41bb-862b-a9cde711b49f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-CitizenM-Boston-Back-Bay.h96998829.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-CitizenM-Boston-Back-Bay.h96998829.Hotel-Information) ## About the area Fenway–Kenmore, a neighborhood in Boston, is home to citizenM Boston Back Bay. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and some of the area's activities can be experienced at Boston Harbor and Encore Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. [Visit our Boston travel guide](https://www.expedia.ca/Boston.dx178239) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.34793%2C-71.08870&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QbBtz3l327CV3PBreTpAx-IG8Ls=) 408 Newbury street, Boston, MA, 02115 ### What's nearby - ![Massachusetts featuring a house, café scenes and outdoor eating](https://images.trvl-media.com/place/6160599/013aca76-a7ed-4c64-8570-2f3ee8d4b32f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Newbury Street 1 min walk \- 0.1 km - ![Boston_BerkleeCollegeofMusic_6092309_01](https://images.trvl-media.com/place/6092309/ba63281b-f79d-4b31-b029-d14b08b2bc8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Berklee College of Music 3 min walk \- 0.3 km - ![Arial view of a densly populated city](https://images.trvl-media.com/place/6060184/4ae7c11e-8fde-4a5b-a291-bbc6ff27fd70.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hynes Convention Center 5 min walk \- 0.5 km - ![Boston_NortheasternUniversity_6092289_01](https://images.trvl-media.com/place/6092289/d7a17e83-bedf-4d45-a1e7-fa77bb2c45ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Northeastern University 8 min walk \- 0.7 km - ![Aerial image of Fenway Park](https://images.trvl-media.com/place/6023384/0798b94f-9895-472a-9988-51d41579f135.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fenway Park 8 min walk \- 0.7 km ### Getting around - Hynes Convention Center Station 1 min walk - Boston Yawkey Station 14 min walk - Logan International Airport (BOS) 20 min drive ### Restaurants - Wendy's 3 min walk - Chicha San Chen 吃茶三千 1 min walk - Starbucks 2 min walk - Dunkin' 3 min walk - The Bebop 3 min walk ## About this property ### citizenM Boston Back Bay Upscale hotel near Northeastern University A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out, and express check-in - A TV in the lobby, coworking spaces, and an elevator - A water dispenser, luggage storage, and coffee/tea in the lobby Room features All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch LED TVs with premium channels - Wardrobes/closets, refrigerators, and heating ## Similar properties ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16100/16067/72cd2881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copley Square Hotel, a FOUND Hotel Back Bay - Free WiFi - Restaurant - Air conditioning - Parking available 8.6 Excellent 3,918 reviews CA $114 CA $133 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=16067&PinnedHotelID=16067&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/34000000/33880000/33870600/33870542/f2f31351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM Boston North Station West End - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 4,315 reviews CA $156 CA $182 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=33870542&PinnedHotelID=33870542&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/31000000/30090000/30080300/30080227/fd67eab2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Revolution Hotel South End - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,432 reviews CA $106 CA $123 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=30080227&PinnedHotelID=30080227&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/845600/845522/0a347315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlesmark Hotel Back Bay - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,135 reviews CA $142 CA $166 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=845522&PinnedHotelID=845522&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1490000/1482500/1482493/ff84eaf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copley House Back Bay - Free WiFi - Air conditioning - Parking available - Business services 9.0 Wonderful 1,976 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1482493&PinnedHotelID=1482493&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/210000/202900/202814/b3140789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harborside Inn Of Boston Downtown Boston - Free WiFi - Restaurant - Air conditioning - Business services 9.2 Wonderful 6,192 reviews CA $144 CA $168 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=202814&PinnedHotelID=202814&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/20000/15800/15746/8f309a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Found Hotel Boston Common Bay Village - Free WiFi - Air conditioning - 24/7 front desk 8.4 Very good 1,316 reviews CA $114 CA $133 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=15746&PinnedHotelID=15746&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4300/4215/6e9f8959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Boston Park Plaza Bay Village - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 3,105 reviews CA $128 CA $205 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=4215&PinnedHotelID=4215&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/70000/67000/66938/0c21f6a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Quarters Hotel Faneuil Hall, Boston Downtown Boston - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,972 reviews CA $175 CA $235 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=66938&PinnedHotelID=66938&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/1000000/30000/22100/22046/19346b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Boston, a Marriott Hotel Back Bay - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,765 reviews CA $212 CA $247 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=22046&PinnedHotelID=22046&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=96998829&PinnedHotelID=96998829&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96998829,16067,33870542,30080227,845522) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - canteenM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (42 inch wide door) - Grab bar in shower (36 inches high) - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (34 inches high) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with premium digital channels - iPad - iPod dock ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 20 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as CitizenM Boston Back Bay Hotel CitizenM Boston Back Bay Boston CitizenM Boston Back Bay Hotel Boston ## Frequently asked questions ### Is citizenM Boston Back Bay pet-friendly? ### How much does it cost to stay at citizenM Boston Back Bay? ### How much is parking? ### What time is check-in at citizenM Boston Back Bay? ### What time is check-out at citizenM Boston Back Bay? ### Where is citizenM Boston Back Bay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM Boston Back Bay Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 1,742 8 - Good 345 6 - Okay 113 4 - Poor 32 2 - Terrible 39 ## Reviews ### 10/10 Excellent #### Michael Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel, clean, convenient location, nice and comfortable rooms. Perfect for a solo traveler. ##### Michael Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Carolyn Jan 17, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great property, easy access to the T (across the street), comfortable common areas, nice stay. ##### Carolyn Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Edwin Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff Beautiful ambiance Amazing room Best Lobby ever ##### Edwin Stayed 1 night in Jan 2026 ### 8/10 Good #### Ryan Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was great and breakfast was good. Rooms are small but worked well for our quick trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/e35f890b-5dfd-44d5-a954-ee4a7d662097-1767349309308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30413e09-c2e3-4e20-8fdb-bcb247ade002-1767349308263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Malika Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities This is a great hotel. I really like the look and feel of the rooms and the hotel itself. It’s in a great neighborhood and located near good restaurants and shops. Will definitely visit again. ![](https://a.travel-assets.com/ugc/hotel-reviews/6c239784-fa20-433d-a149-b0ddb94be965-1768587704688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Malika Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Steve Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was great! Very clean ##### Steve Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Vidahlia Jan 9, 2026 Liked: Cleanliness, property conditions & facilities Easy quick and a nice atmosphere ##### Vidahlia Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Lidu Dec 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed staying at this hotel. Great location! ##### Lidu Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Suzanne Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great value for the location. Loved the roof top bar, amazing views. May need a reservation and it’s only small bites but with going up for a drink to see the view. We were able to store our bags prior to check in. Clean and quiet, good sleep. ##### Suzanne Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Stephany Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and amazing location! ##### Stephany Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amanda Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, comfy rooms, amazing location! ##### Amanda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Antonio Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent rooms, staff and location ##### Antonio Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sarah Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Got the end room so super spacious; great amenities, always love a citizenM stay ##### Sarah Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Amir Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and nice hotel. Had a great view. ##### Amir Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Morwenna Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfy ##### Morwenna Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Amelie Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Incredible- clean, easy, comfortable ##### Amelie Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Adebowale Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice views, and I love that everything in the room can be controlled by the iPad. ##### Adebowale Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jeannine Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities So great! Spotless room! All of the staff were so nice ! Lived it ##### Jeannine Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sheldon Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Sheldon Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Orlando Jan 2, 2026 Liked: Cleanliness, property conditions & facilities Rooms were modern and very clean. There’s a fitness room overlooking Mass Ave and Newbury Street. Bar and the lobby area where comfortable and welcoming. ![](https://a.travel-assets.com/ugc/hotel-reviews/adc59291-d662-4425-8ac6-a81332a7e275-1767318665494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Orlando Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Amy Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was friendly, beds were very comfortable, so convenient to so many things! ##### Amy Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Chris Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great room and location. ##### Chris Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Barbara Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff fabulous ##### Barbara Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Narimane Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and staff was courteous.very well situated To walk around and discover the city. ##### Narimane Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Mary Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities We just discovered this gem of a hotel in the Back Bay, and we loved it! It has a fun, funky vibe, a colorful and welcoming lobby, and a super-cool rooftop bar with an amazing view. We could see so much of Boston all lit up at night, and that was magical! The rooms are small, but immaculate. And the location is perfect and right next to a Green Line T-stop. We walked to Boston Burger Bar and enjoyed a delicious dinner. Thanks to everyone for a great visit to one of our fav cities! ![](https://a.travel-assets.com/ugc/hotel-reviews/72017780-ed1f-4482-b2fe-650aa09fb76f-1769189059683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38d975ee-de3c-4ccb-88ea-2ba34829ce9f-1769189062098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf1f0a3f-7ff2-490c-b80f-0c88acdd278c-1769189063764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Renovated Beach House with 180 degree Ocean Views, Steps to the Sand](https://www.expedia.ca/Hull-Hotels-Renovated-Beach-House-With-180-Degree-Ocean-Views.h90893976.Hotel-Information) > > [Boston's Finest New Renovated Apartment ](https://www.expedia.ca/Boston-Hotels-Bostons-Finest-New-Renovated-Apartment.h71640528.Hotel-Information) > > [West Roxbury Retreat–Near Downtown Boston, Steps to Train & Bus,member only deal](https://www.expedia.ca/Boston-Hotels-WestEnd-Deluxe-Suite.h66787103.Hotel-Information) > > [Hidden Gem in Boston: Long Term 1 Month + Only](https://www.expedia.ca/Boston-Hotels-Hidden-Gem-In-Boston-Long-Term-1-Month-Only.h99251759.Hotel-Information) > > [Homewood Suites by Hilton Boston Seaport District](https://www.expedia.ca/Boston-Hotels-Homewood-Suites-By-Hilton-Boston-Seaport.h56289302.Hotel-Information) > > [Spacious Home with Sprawling Yard!](https://www.expedia.ca/Orleans-Hotels-Spacious-Home-With-Sprawling-Yard.h92092199.Hotel-Information) > > [Ships Inn](https://www.expedia.ca/Nantucket-Hotels-Ships-Inn.h11217425.Hotel-Information) > > [Charlesmark Hotel](https://www.expedia.ca/Boston-Hotels-Charlesmark-Hotel.h845522.Hotel-Information) > > [Hotels in Kirkland](https://www.expedia.ca/Kirkland-Hotels.d60064.Travel-Guide-Hotels) > > [Holiday Inn Express & Suites Boston - Cambridge by IHG](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Express-Suites-Boston-Cambridge.h64573.Hotel-Information) > > [Club Quarters Hotel Faneuil Hall, Boston](https://www.expedia.ca/Boston-Hotels-Club-Quarters-Hotel-In-Boston.h66938.Hotel-Information) > > [Adults Only Resorts & Hotels in Bonaire](https://www.expedia.ca/Destinations-In-Bonaire-Adults-Only-Resorts.0-0-d182193-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Hampton Inn Boston Seaport District](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Boston-Seaport.h55421972.Hotel-Information) > > [Hotels in Harlowton](https://www.expedia.ca/Harlowton-Hotels.d6353345.Travel-Guide-Hotels) > > [Hotel 1620 Plymouth Harbor](https://www.expedia.ca/Plymouth-Hotels-Hotel-1620-Plymouth-Harbor.h9001.Hotel-Information) > > [Pennyweight Hotel Boston, Curio Collection by Hilton](https://www.expedia.ca/Boston-Hotels-Kimpton-Onyx-Hotel.h980972.Hotel-Information) > > [Hotels in North Port](https://www.expedia.ca/North-Port-Hotels.d6180505.Travel-Guide-Hotels) > > [Hotels near Puerta del Sol](https://www.expedia.ca/Puerta-Del-Sol-Hotels.0-l6282935-0.Travel-Guide-Filter-Hotels) > > [Found Hotel Boston Common](https://www.expedia.ca/Boston-Hotels-Found-Hotel-Boston-Common.h15746.Hotel-Information) > > [Omni Boston Hotel at the Seaport](https://www.expedia.ca/Boston-Hotels-Omni-Boston-Hotel-At-The-Seaport.h68014393.Hotel-Information) ### Flights > [Flights from SeaTac (SEA) to Arnavutköy (IST)](https://www.expedia.ca/lp/flights/sea/ist/seattle-to-istanbul) > > [Flights from Dorval (YUL) to Bujumbura (BJM)](https://www.expedia.ca/lp/flights/yul/bjm/montreal-to-bujumbura) > > [Flights from Kempton Park (JNB) to Zanzibar Town (ZNZ)](https://www.expedia.ca/lp/flights/jnb/znz/johannesburg-to-zanzibar) > > [Cubana Airlines](https://www.expedia.ca/Cubana-Airlines-Flights.cCU.Travel-Guide-Airlines) ### Packages ### General