Salle de soins pour les couples, sauna, spa, bain de vapeur
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IP Casino Resort Spa - Biloxi – Avis

4 out of 5
IP Casino Resort Spa - Biloxi
850 Bayview Ave, Biloxi, MS

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 2075 avis sur 3950." "
Note de 8 – Bien, d’après 967 avis sur 3950." "
Note de 6 – Acceptable, d’après 478 avis sur 3950." "
Note de 4 – Médiocre, d’après 241 avis sur 3950." "
Note de 2 – Terrible, d’après 189 avis sur 3950." "

8,6/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Gérard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A la recherche du Jackpot
Très bon complexe . Chambre très confortable , mais à l insonorisation perfectible. Pas de pdj inclus mais restauration possible. Très grand casino.
Séjour de 1 nuit en mai 2023
-IP a répondu le 5 mai 2023
¡Gracias por visitarnos y por tomarse el tiempo para compartir su maravillosa experiencia con los demás! Esperamos darle la bienvenida muy pronto para brindarle más servicios de cinco estrellas.

8/10 – Bien

François

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant experience
Séjour de 1 nuit en février 2022
- IP a répondu le 2 mars 2022
Awesome, Francois! We love to learn about pleasant experiences. If you have any comments you would like us to share with our team, please let us know. They love hearing what they did well and what can be improved.

10/10 – Excellent

Jessie

Voyage en famille
Points forts : Commodités
Great room with a jacuzzi in it
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Jamie, Pace

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The room was decent in size and clean but the bed was so hard I could have been sleeping on the floor. The bricks for pillows didn’t help. Additionally, the A/C unit was soooo loud it woke us up each time it kicked on. Would have asked for a different room had it not been 2am when we got settled after an evening of gaming.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Alise, BATON ROUGE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, clean, staff is very friendly. Check in was fast and easy! Will be back!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Trece, slidell

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great venue for concerts. Comfortable beds.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Darnisha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Michele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I enjoyed my stay there I will be back
Séjour de 3 nuits en mai 2024

6/10 – Acceptable

Steve

Points faibles : Service et personnel
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Claudia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean comfortable room
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Natasha

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Waited for elevators for 15 minutes each time coming and going
Séjour de 1 nuit en mai 2024

8/10 – Bien

William

Points forts : Commodités
Convenient parking, excellent check in, clean and comfortable room. Bath excellent. I can’t get used to the idea that the room is not serviced each day.I guess it would add greatly to the cost but I really like coming into a fresh room with the bed made, the trash emptied and the bath straightened. Overall it’s fine
Séjour de 3 nuits en mai 2024
Nick G. a répondu le 23 mai 2024
Hi William,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

8/10 – Bien

Chelsea

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was NOT very impressed with the room. The shower had issues working, the bedding was paper thin and the bed just extremely loud you could hear any time somebody moved. Other than that I enjoyed it. Casino was great and plenty of food options. Pool area was kept nice and staff was great.
Séjour de 3 nuits en mai 2024
Nick G. a répondu le 23 mai 2024
Hi Chelsea,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing staff and service!!! Excellent food. Nice clean room. Convenient location to other things we like to do, but you don't need to leave the resort for anything
Séjour de 3 nuits en mai 2024
Nick G. a répondu le 23 mai 2024
Hi David,We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

6/10 – Acceptable

Charity

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
I honestly didn’t know what star rating to give. The vast majority of our stay was great. Every employee we encountered was awesome. Unfortunately. I had one really bad moment, I’m in a wheelchair and couldn’t get on the elevator. I was trapped on the 19th floor for over 45 minutes. Every time the doors opened, the lift was too full to accommodate me. I was almost in tears by the time I finally got on the elevator. It’s not like I had the option to take the stairs. I thought I would be trapped there forever. Otherwise, it was good.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Jonathan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Nicole

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Property needs to add microwaves to the room. I should not have to pay $28 dollars to warm my food for 2 minutes. My sheets were dirty full of spots of rust. I believe they are over selling the property. Never again
Séjour de 2 nuits en mai 2024

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Fran

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I just love this place

10/10 – Excellent

JAMAL

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and nice friendly worker's i love this place
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Oliver

Voyage en famille, Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Overall, the IP is a good value, but it has a few issues: no maid service, the parking garage is hard to maneuver, and the elevators can get overcrowded and slow.
Séjour de 5 nuits en mai 2024

8/10 – Bien

Therese

Points forts : Service et personnel, état et installations de l’hébergement
Enjoyed the pool
Séjour de 1 nuit en avril 2024

8/10 – Bien

Ryan

Points forts : Propreté, état et installations de l’hébergement
Smells like cigarettes
Séjour de 1 nuit en mai 2024

8/10 – Bien

gary

Points forts : Service et personnel
Points faibles : Commodités
nothing
Séjour de 3 nuits en mai 2024

8/10 – Bien

Ebony R., Slidell

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I did not like the noise from the air conditioner.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

John

Points forts : Service et personnel
The rooms needs upgrading! The rooms are not cleaned while I was there for four days! The housekeeper said the rooms are cleaned after you check out!
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Latashia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Every thing was great!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

DiKara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and great customer service
Séjour de 2 nuits en mai 2024

8/10 – Bien

Mary, Clarkston

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A stronger ventilation system smoke smell covered by airfreshner. Not a pleasant combination. Why not separate some slot machines into a Non smoking area Was nice otherwise... pool enjoyed
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Ericka

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very nice. The property is clean. They are doing renovations to upgrade the property.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Deborah

Voyage en famille
We have been here for four days and ours room has not been clean once. I had to call room service and ask for clean towels and wash cloths, supposed to replenish the fridge with water every other day and we haven't had anymore since the one's that were there when we checked in. We have stayed at the IP several times before and this has been the worse we have seen it.
Séjour de 4 nuits en mai 2024

8/10 – Bien

Jane

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The value was good compared to other casino hotels. Check-in was easy and the staff was very friendly. We ate in two restaurants on property. The bar food was not as good as the food in the Bayview Cafe. There was no cleaning service for the room over the 3 nights we were there and one of the elevators was shut down for repair. We probably would stay here again and request our room be cleaned.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Rachel

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room stunk so bad.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Bruce

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
no valet, have to walk too far to park your own car, kiosk did not work to check in. chelse at the check in desk very nice and helpful, no room service. concert was amazing good organization. no luggage carts to carry your luggage on. room very nice and clean
Séjour de 1 nuit en mai 2024

8/10 – Bien

Mary, Clarkston

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The ventilation for the smoke need more power or perhaps separation of smoke / non smoking area.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Dionnka

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
EXCELLENT
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

6/10 – Acceptable

Larry Davison

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No hot water in the morning for shower
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 – Excellent

Davina

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved spending the day at the spa and the food choices. Only complaint is beds are a bit hard and the fixtures in bathroom needed work
Séjour de 2 nuits en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 – Excellent

Kendrell

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 3 nuits en mars 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

4/10 – Médiocre

Suzonne

Points faibles : Service et personnel
Séjour de 2 nuits en mai 2024
-IP a répondu le 13 mai 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 – Excellent

STEPHEN

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked everything
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Christina

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great!!!
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 – Excellent

Tina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great except for the dog barking in the next room
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

2/10 – Terrible

Jacob

Points faibles : Propreté, état et installations de l’hébergement
Room was hot even tho air was set to lower temp. Bed was very hard and uncomfortable. Our unused clothes that was in our bag, our hair smelled like cigarette smoke from being in the room and walking through the lobby. We were in a non smoking area and room.
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
We are sorry that we fell short of your expectations. Air quality is top of mind for us, as we know many of our guests can be sensitive to the smoke. We will share your comments with our team. We value your feedback and would like to make things right. Please feel free to reach out to us via our official website so that we can assist you in any way we can. We're here to help!

10/10 – Excellent

Leslie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 – Excellent

Eric, Church Point

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
I love how large the place is!
Séjour de 1 nuit en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 – Excellent

Leslie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was our first time staying here. Staff was friendly and helpful. Rooms are well maintained. We had a smoking room and it smelt great upon entering even after my husband smoked in there.
Séjour de 3 nuits en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 – Excellent

Henry

Voyage en famille
Points forts : Propreté
Stayed 2 nights; coffee and clean towels were not provided for second night.
Séjour de 2 nuits en mai 2024
-IP a répondu le 13 mai 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.