Bay Harbor Islands Vacation Packages

The room was clean, the location was great. Having chairs/towels you can borrow to take down to the beach was awesome!

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

We only stayed for one night before driving down to the keys for my birthday but we really enjoyed our stay at The Local House. All of the staff were incredibly kind and they even blew up balloons and decorated our room for my birthday. Considering how busy the area was, the rooms were incredibly quiet and the bed was super comfortable. The only complaint we would have is that the bathrooms are slightly outdated in comparison to the bedrooms but other than that, we really enjoyed our stay and would recommend The Local House to anyone looking to stay in South Beach.

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience. We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel. Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.

Hotel is beautiful and charming. Very well located. The night manager that check us in - Matt- was incredibly helpful, smart and nice, going beyond to make us feel welcome and comfortable. We were truly impressed. Food at rooftop was very good. Definitely would stay again.