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"front desk staff were very helpful. "

"Everyone was super friendly, breakfast was great, super clean and was right in the city center. Overall a wonderful stay! "

"Excellent customer service. The room was spacious, comfortable and clean. The upgrade with the four poster bed and side balcony with sea view was very much appreciated. Thank you. The breakfast was amazing. It exceeded our expectations. So much choice. It included lots of local specialities and Sicilian treats. We thoroughly enjoyed our stay and hope to return."

"The location was the best , so close to all restaurants and shops and the historic sights !"

"Great location and safe. Great staff. Very professional and fast. Rooms are nice. Beautiful architecture and decor. A very good place to stay in the middle of the city. "

"Great staff"

"My stay was on Saturday, so it could be different on other days of the week, but the area close to the hotel is like Las Vegas Strip with hundreds of people walking and shouting, cars honking, and bikes revving till late night. And there is almost none sound insulation, so if you go to bed early, there's no chance to sleep. Moreover, if you are at 3rd floor you can hear screech of chairs scraping in the restaurant/cocktail bar at 4th. Another disadvantage is the lack of kettle in the room. Other than that, it's a very nice hotel with a great view on the sea, varied breakfast (though, strangely, there's no orange juice!), and an underground parking (it's next to impossible to park on the street)."

"The hotel is a couples retreat with a fabulous private spa experience available complete with 2 jacuzzis, sauna, steam room and your own bottle of Prosecco and fruit! The breakfast in the courtyard was charming with a tremendous assortment to choose from! The valet parking is rare for a city hotel so getting in and out is very easy! The bathroom is our room was a modern artistic wonder! Easily the best I have seen in Sicily at this price! The staff look after every need with great pride and attention. The Duomo is 3 blocks aways with over 100 hundred food and beverage options! This is easily the best couple's romantic retreat at this price on Sicily. A small boutique hotel who is going to turn heads! I highly recommend this property!"

"Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania "