Search Chalets in Andover from CA $723

"In 2 weeks stay , there is no room service . Even if I requested no service and room cleaning "

"I booked a 1 night stay here Sunday-Monday. Check in is 3pm and our room was not ready until after 6pm!! I requested a call from a manager for a refund. Your short staff issues are not my problem. There was no manager to be found, just a rude front desk girl that couldn’t care less about anything or anyone. We were told to wait in the lounge. We were not offered another room. When sitting in the lounge we saw the cleaning staff chatting to each other in the hall and on their phones. While you are 3 hours behind on getting rooms cleaned for check in. "

"Great "

"Thousands of beautiful tulips all around, eating/restaurant opportunities were excellent, parking was easy. Only issue was therre were not enough clothes carts available at check out"

"We were told our room was unavailable when we called, but by the time we arrived 2 hrs later, accommodation had been made. The manager was very nice. The other staff did not seem to answer the phone when she was there. We would call with no answer, but if we went downstairs a minute later she would be sitting right there. The breakfast was extremely limited - "a to go" or something - one donut and a cup of coffee. No where to sit. We were also told this hotel houses several homeless individuals, and that things were stolen from the hallway. when meant for the person in the room it was left at. In general, the two bookings we made through you this trip were of much lower quality than we have experienced before. This was very disappointing."

"I love staying here… It’s close to everything I do when I come to NJ"

"Clean and comfortable"

"Clean room - staff was very courteous "

"Absolutely perfect"