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Transcorp Hilton Abuja – Avis

5 out of 5
Transcorp Hilton Abuja
1 Aguiyi Ironsi Street, Maitama, Abuja

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 93 avis sur 199." "
Note de 8 – Bien, d’après 56 avis sur 199." "
Note de 6 – Acceptable, d’après 26 avis sur 199." "
Note de 4 – Médiocre, d’après 8 avis sur 199." "
Note de 2 – Terrible, d’après 16 avis sur 199." "

8,8/10

Propreté

8,2/10

Service et personnel

8,6/10

Commodités

8,4/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Emmanuelle

Hôtel très propre, fonctionnel, bien situé.
Séjour de 8 nuits en octobre 2023
ABUHI a répondu le 23 oct. 2023
Thank you for choosing to stay with us at Transcorp Hilton Abuja and for taking the time to leave feedback. We are glad that you found the location of our hotel satisfactory and appreciate the wonderful compliments about our facilities, its cleanliness and service standards. Hope to see you return soon....safe travels.Best regards.

2/10 – Terrible

Marie-Paule

Séjour de 1 nuit en mars 2022
ABUHI a répondu le 21 nov. 2022
Thank you for your feedback, we look forward to welcoming you back soon. Best regards.

6/10 – Acceptable

Bastien

Séjour de 4 nuits en octobre 2020
ABUHI a répondu le 9 nov. 2020
Dear Bastien, Thank you for your recent stay with us at Transcorp Hilton Abuja and for taking a moment to review our hotel. I am disappointed that we failed to meet your expectations and we hope you'll give us another opportunity to deliver world-class hospitality. Yours sincerely, Transcorp Hilton Abuja Team.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
bien placé
Le séjour a été de bonne qualité dans tous les domaines malgré les travaux en cours
Shola a répondu le 12 juill. 2017
Thank you for choosing Transcorp Hilton Abuja and for taking the time to leave a feedback on Expedia. We are happy to hear that you had a satisfactory experience during your stay with us. We look forward to welcoming you back son. Yours sincerely, Transcorp Hilton Abuja Team

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean but very expensive - the rest is average
The hotel is quite clean and per international standard, which is quite good for Abuja. The prices are through the roof though: internet access not included, meals are more expensive than in top notch Paris restaurants (and sub-standard), and a small bottle of water is 5USD. Hotel says they offer an airport shuttle service (and make you sign a form committing to pay if you end up not using it), at the price of a taxi from downtown Paris to the airport - but no shuttle ever shows up. This happened to me and two colleagues (three days in row), despite complaining at reception. Better laugh about it. Hotel will accept foreign currencies, but will not change your money. If you don't mind getting ripped off, this is a good hotel to stay. But don't expect anything more than a good bed, at the price of a week's rent in London.
Shola a répondu le 12 sept. 2015
Thank you for choosing Transcorp Hilton Abuja and for taking a moment to share your experience. We are happy to know you found our hotel to be of high international standards. Your comments about our prices are noted and we would like to assure you that our prices are very competitive in our market and are informed by the cost of service delivery in our clime. We would also like to apologise for any inconveniences caused you during your stay with us. We do hope you will give us another opportunity of welcoming to back to Transcorp Hilton Abuja soon. Yours sincerely, Transcorp Hilton Abuja Team

10/10 – Excellent

Momodou

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Feels very safe, great environment, nice restaurants and friendly staff
Séjour de 1 nuit en avril 2024
ABUHI a répondu le 19 avr. 2024
Thank you for your recent stay with us and for the wonderful comments about our hotel. I am glad you were satisfied with safety and security of our hotel, its ambiance, our restaurants and the service delivery from our team members. We assure you of our best efforts to consistently deliver on our brand promise of providing a refreshing experience where every guest feels cared for, valued and respected. We look forward to welcoming you back to Transcorp Hilton Abuja.Best regards

10/10 – Excellent

Chukwuebuka, Vancouver

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cool
Séjour de 1 nuit en mars 2024
ABUHI a répondu le 17 avr. 2024
Thank you very much for your feedback and we hope to see you again soon. Best regards

10/10 – Excellent

Ayokunle

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good Service , Good Facilities
Séjour de 1 nuit en mars 2024
ABUHI a répondu le 17 avr. 2024
Thank you for staying with us at Transcorp Hilton Abuja and for taking a moment to leave feedback. We hope to see you return soon.Best regards.

2/10 – Terrible

Paul

Séjour de 9 nuits en février 2024
ABUHI a répondu le 11 mars 2024
Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to leave a rating. We hope to see you again soon. Best regards.

6/10 – Acceptable

Fritz

Séjour de 2 nuits en février 2024
ABUHI a répondu le 16 févr. 2024
Thank you for your feedback; we hope to welcome you back to Transcorp Hilton Abuja again soon. Best regards.

6/10 – Acceptable

Aameer

Séjour de 2 nuits en février 2024
ABUHI a répondu le 12 févr. 2024
Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to leave a review rating. We hope to see you again soon. Best regards.

10/10 – Excellent

John

Séjour de 2 nuits en janvier 2024
ABUHI a répondu le 19 janv. 2024
Thank you very much for the exceptional rating about your stay with us at Transcorp Hilton Abuja. We look forward to welcoming you again soon. Best regards.

10/10 – Excellent

Silvia

Séjour de 2 nuits en décembre 2023
ABUHI a répondu le 19 janv. 2024
Thank you for your stay with us and especially for the wonderful review about our hotel. We look forward to welcoming you back to Transcorp Hilton Abuja soon.Best regards.

2/10 – Terrible

Daniel

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Hotel Stay
The stay was not the best. Here were the following issues that occurred during our stay: 1. We checked in 50 minutes after the check-in time (3:00 p.m.) and we waited nearly 50 minutes until we received a room. This was after we checked with the receptionist multiple times. There was an event we were supposed to attend by 5:00 p.m., and we were late for it. Also the room was subpar compared to what we have had in the past. It was quite outdated. 2. Later in the evening, I ordered food and when it was time to pay, the hotel said that I could not apply it to my room. This was an issue since I had no cash at the moment and the card reader for the credit card did not work. After nearly an hour and a half of trying to pay, the owner eventually mentioned I could pay it the following day. 3. When attending breakfast, we were informed that the meal was not complimentary, so as guests we lost 15 minutes proving to members at the hotel that our meal was complimentary. 4. After checking something from our vehicle, we returned and a security officer harassed us that we were not guests at the hotel.
Séjour de 1 nuit en octobre 2023
ABUHI a répondu le 31 oct. 2023
Dear Daniel,Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to share feedback. I am disappointed to hear that our service delivery fell short of your expectations; the attitude displayed by the Security team member was surely not our standard and I sincerely apologise for our failures and all inconveniences caused you. I would like to assure you of my best efforts to fix the issues raised in order to ensure not just quality but consistent service delivery. We do hope you will give us another opportunity to welcome you back to our hotel and be of service to you. Best regards.

10/10 – Excellent

Temitope

Séjour de 1 nuit en octobre 2023
ABUHI a répondu le 20 nov. 2023
Thank you for staying with us at Transcorp Hilton Abuja and for giving us a five-star rating. We hope to see you again soon. Best regards.

10/10 – Excellent

Alex

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Another superb Hilton experience
It was a great stay at the Transcorp Hilton again. The rooms were comfortable, and the breakfast spread a delight! Abigail John, the receptionist was above board and very professional.
Séjour de 1 nuit en octobre 2023
ABUHI a répondu le 9 oct. 2023
Thank you for staying with us at Transcorp Hilton Abuja and for taking a moment to share your experience. I am happy to hear you found the quality of our guest rooms, our Breakfast at Hilton and the hospitality of our Team, especially Abigail, very satisfactory. We look forward to serving your travel needs at our hotel should you return to the area. Best regards.

10/10 – Excellent

israel

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en septembre 2023
ABUHI a répondu le 21 sept. 2023
Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to leave an excellent rating. We hope to see you again soon. Best regards.

4/10 – Médiocre

Abdulla

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Hotel rooms and facilities are very good, but the attitude of check in staff were rude and unprofessional. After the check in process and collecting money for the whole stay, period we were informed that no rooms available and we have to wait for half an hour, but we needed up waiting for almost two hours.
Séjour de 3 nuits en septembre 2023
ABUHI a répondu le 18 sept. 2023
Thank you for choosing to stay with us at Transcorp Hilton Abuja and for taking the time to leave feedback. We are very happy to hear that you found the quality of our guestrooms and facilities very satisfactory. We apologise for our failure in providing you a wonderful check-in experience; we do hope you will give us another opportunity to welcome you back and provide you exceptional experiences. Best regards

10/10 – Excellent

Momodou

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Without a doubt the best place to stay in Abuja!
Séjour de 3 nuits en septembre 2023
ABUHI a répondu le 18 sept. 2023
Thank you very much for your feedback and we hope to see you again soon. Best regards.

10/10 – Excellent

Blossom

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent!
ABUHI a répondu le 12 sept. 2023
Thank you very much for your review. We hope to see you again soon to experience our world of hospitality again. Best regards.

10/10 – Excellent

Blossom

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service!
Séjour de 2 nuits en septembre 2023
ABUHI a répondu le 12 sept. 2023
Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to leave wonderful feedback on our exceptional service delivery. We look forward to welcoming you back soon. Best regards

10/10 – Excellent

Samuel

Séjour de 7 nuits en juillet 2023
ABUHI a répondu le 11 août 2023
Thank you very much for your excellent rating and we hope to see you again soon. Best regards.

8/10 – Bien

Osayemwenre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en juin 2023
ABUHI a répondu le 6 juill. 2023
Thank you very much for your review. We look forward to welcoming you back to our hotel soon. Best regards.

10/10 – Excellent

Gbonjobola, GRAVESEND

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent break. Thanks to Mowunmi, ade, seyi and tayo at guest relations were amazing
Séjour de 5 nuits en avril 2023
ABUHI a répondu le 17 avr. 2023
Thank you for your wonderful feedback. We are very happy to hear that you had an excellent stay with us and found the hospitality of our Guest Relations team truly amazing. We look forward to welcoming you back soon. Best regards

8/10 – Bien

Amos

Séjour de 1 nuit en mars 2023
ABUHI a répondu le 1 avr. 2023
Thank you for your wonderful review, we hope to see you again soon. Best regards.

8/10 – Bien

Chukwunonso

Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en mars 2023
ABUHI a répondu le 30 mars 2023
Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to leave a review. We hope to see you again soon. Best regards.

8/10 – Bien

Moraima

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice experience staff very helpful specially the lady’s that clean the room they are excellent. I will recommend this hotel for the future. Thanks for having me.
Séjour de 6 nuits en février 2023
ABUHI a répondu le 20 févr. 2023
Thank you for staying with us at Transcorp Hilton Abuja and for taking the time to leave a review. We are so glad you were able to experience our authentic Hilton hospitality, especially from our Team. We look forward to welcoming you back soon. Best regards

2/10 – Terrible

AYODE ADEBIYE

Séjour de 1 nuit en janvier 2023
ABUHI a répondu le 30 janv. 2023
Thank you for your review. We look forward to welcoming you back to our hotel soon. Best regards.

10/10 – Excellent

Gideon

Séjour de 1 nuit en janvier 2023
ABUHI a répondu le 25 janv. 2023
Thank you for staying with us at Transcorp Hilton Abuja and for exceptionally rating our hotel. We hope to see you again soon. Best regards.

10/10 – Excellent

Mary Ann

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en novembre 2022
ABUHI a répondu le 21 nov. 2022
Thank you for staying with us at Transcorp Hilton Abuja and for your wonderful review. We hope to see you again soon. Best regards

10/10 – Excellent

Karyn

Séjour de 11 nuits en avril 2022
ABUHI a répondu le 9 mai 2022
Thank you for your wonderful review and we hope to see you again soon. Best regards.

10/10 – Excellent

OJARERI

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything to like and nothing to dislike
Séjour de 1 nuit en avril 2022
ABUHI a répondu le 5 avr. 2022
Thank you very much for your feedback and we hope to see you again soon. Best regards.

10/10 – Excellent

Basil, Missouri

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Room services disappointing
Séjour de 2 nuits en mars 2022
ABUHI a répondu le 10 mars 2022
Thank you for staying with us at Transcorp Hilton Abuja. I am disappointed to hear that our services fell short of your expectations and sincerely apologise for our failures and all inconveniences caused you. We do hope you will give us another opportunity to welcome you back to our hotel and Make it Right. Kind regards.

10/10 – Excellent

Marie-Paule

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was fine.
Séjour de 1 nuit en mars 2022
ABUHI a répondu le 22 mars 2022
Thank you for your valuable feedback and we hope to see you again soon. Best regards.

10/10 – Excellent

Hannah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
LOVED IT
I loved my stay here - I came back twice. This has definitely become my go-to hotel whenever I visit Abuja, Nigeria. - Excellent Customer Service - Clean Rooms - Amazing Location - Alert Security
Séjour de 3 nuits en février 2022
ABUHI a répondu le 7 mars 2022
Thank you for your heartfelt feedback. I am happy you found our location, the hospitality of our Team as well as the exceptional services at Hilton to your liking. We look forward to welcoming you when your travels bring you back this way. Best regards

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Amazing
Excellent stay. Very clean and plethora of things to do
Séjour de 2 nuits en février 2022
ABUHI a répondu le 28 févr. 2022
Thank you for your heartfelt review. I am happy you had an excellent stay with us, amidst the varieties of activities to keep you engaged, and found the cleanliness of our hotel very satisfactory. Hope to see you return soon. Best regards.

10/10 – Excellent

Tracy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well kept clean place. Offered a nice poolside bar and food. Room service was great. Good was great!
Séjour de 2 nuits en janvier 2022
ABUHI a répondu le 28 janv. 2022
Thank you for your feedback. I am happy you found the cleanliness of our hotel and our meals at Hilton to your liking. We look forward to welcoming you when your travels bring you back this way. Best regards

2/10 – Terrible

Folarin

Séjour de 1 nuit en janvier 2022
ABUHI a répondu le 28 janv. 2022
Thank you for your feedback. We do hope you will give us another opportunity to welcome you back and Make it Right. Kind regards.

10/10 – Excellent

Jonathan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en décembre 2021
ABUHI a répondu le 28 janv. 2022
Thank you for your wonderful review. We hope to see you again soon. Best regards.

10/10 – Excellent

Mary

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay at Transcorp Hilton
Raymond the bell man was very helpful Complimentary breakfast all ways appreciated
Séjour de 1 nuit en janvier 2022
ABUHI a répondu le 28 janv. 2022
Thank you very much for your feedback. I am happy you found the hospitality of our team and Breakfast at Hilton to your liking. Hope to see you again soon. Best regards

10/10 – Excellent

Mary

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I stayed 3 nights and going back for more. It’s more like a resort. It’s clean, updated and food at different restaurants was great. Banks and shopping centers. Had complimentary breakfasts for two was a surprise. Trans corp Hilton is family friendly. It was a wonderful stay with holiday decorations.
Séjour de 3 nuits en décembre 2021
ABUHI a répondu le 28 janv. 2022
Thank you for staying with us at Transcorp Hilton Abuja during the holiday season and for taking the time to leave a review. We are so glad you were able to experience our authentic Hilton hospitality. We look forward to welcoming you back soon. Best regards

8/10 – Bien

Sargun

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Çok kalabalık bir otel olmasından dolayı, kimseyle birkaç dakikadan fazla konuşma şansınız olmuyor! Sizi pek dinlemiyorlar!
Séjour de 3 nuits en novembre 2021
ABUHI a répondu le 6 déc. 2021
Thank you for your recent stay with us at Transcorp Hilton Abuja and for taking the time to share your experience. I am disappointed that we fell short of your expectations and apologise for all inconveniences caused you. We do hope you will give us another opportunity to welcome you back to our hotel and Make It Right. Safe Travels.

4/10 – Médiocre

Maxine Kamari

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Loud water pipes
There was a problem with the water pipes. Too loud and was never resolved. terrible.
Séjour de 7 nuits en novembre 2021
ABUHI a répondu le 24 nov. 2021
Thank you for staying with us at Transcorp Hilton Abuja. I am very sorry for the inconveniences caused by the noise from the water pipes. We do hope you will give us another opportunity to welcome you back to our hotel and Make it Right. Kind regards.

2/10 – Terrible

Maxine Kamari

Séjour de 1 nuit en novembre 2021
ABUHI a répondu le 24 nov. 2021
Thank you for your review; we hope to see you again soon. Best regards.

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Too much loud music
The only disappointing aspect of the stay was the loud music you can hear from your room until 4am!
Séjour de 2 nuits en septembre 2021
ABUHI a répondu le 4 oct. 2021
Thank you for your recent stay with us at Transcorp Hilton Abuja and for taking the time to share your experience. I sincerely apologise for the loud music and all inconveniences caused you. We do hope you will give us another opportunity to welcome you back to our hotel and Make it Right. Kind regards.

8/10 – Bien

Fida

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
1- The place is nice 2- lots of restaurants
Séjour de 1 nuit en septembre 2021
ABUHI a répondu le 28 sept. 2021
Thank you for your valuable feedback and we hope to see you again soon. Best regards.

10/10 – Excellent

Basil Ogugua, Missouri

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Essentials for use is not distributed with coordination. I booked room for 2, I & my wife. One towel was be kept in the room. I made several calls and it took over two hours to send us a 2nd one. One bath gel is kept for two persons each day of our stay for night and morning bath. Doesn't make sense to me.
Séjour de 3 nuits en août 2021
ABUHI a répondu le 31 août 2021
Thank you for your recent stay with us at Transcorp Hilton Abuja and for taking the time to share your experience. I am disappointed to hear that we fell short of your expectations during your stay with us. I sincerely apologise for our failures and all inconveniences caused you. I will be sure to work with my Team to address your concern in order to improve our guests' experiences. Once again, thank you for your valuable feedback. We do hope you will give us another opportunity to welcome you back to our hotel and Make it Right. Best regards.

10/10 – Excellent

ABDUL JALIL

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en août 2021
ABUHI a répondu le 17 sept. 2021
Thank you for your feedback and we hope to see you again soon. Best regards.

8/10 – Bien

Remi

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2021
ABUHI a répondu le 27 août 2021
Thank you very much for your review and we do hope to see you again soon. Best regards.

10/10 – Excellent

promise

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesomely awesome!
Séjour de 2 nuits en août 2021
ABUHI a répondu le 11 août 2021
Dear Promise, Thank you for choosing to stay with us at Transcorp Hilton Abuja and for taking a moment to review our hotel. We are glad that you enjoyed your stay and we look forward to serving your travel needs at our hotel should you return to the area. Kind regards, Transcorp Hilton Abuja Team